Edible Garden Introduces Customer Service Platform to Enhance its Patented Green Thumb 2.0 Greenhouse Management System
Edible Garden (Nasdaq: EDBL) has launched a new customer service platform integrated with its patented Green Thumb 2.0 greenhouse management system. The platform provides 24/7 customer access and is specifically designed for small to medium-sized retailers, focusing on improving operational efficiency and scalability.
The new system streamlines preorder and standing order management while optimizing delivery routing. It supports the company's Zero-Waste Inspired® mission and maintains their commitment to greenhouse-to-grocer delivery within 24 hours, ensuring fresher produce and a more sustainable supply chain.
The platform aims to enhance the overall customer experience while promoting sustainability and creating value for partners and communities served by Edible Garden.
Edible Garden (Nasdaq: EDBL) ha lanciato una nuova piattaforma di servizio clienti integrata con il suo sistema di gestione delle serre brevettato Green Thumb 2.0. La piattaforma offre accesso ai clienti 24 ore su 24, 7 giorni su 7 ed è specificamente progettata per rivenditori di piccole e medie dimensioni, concentrandosi sul miglioramento dell'efficienza operativa e della scalabilità.
Il nuovo sistema semplifica la gestione degli ordini anticipati e degli ordini permanenti, ottimizzando il percorso di consegna. Supporta la missione Zero-Waste Inspired® dell'azienda e mantiene il loro impegno a consegnare dai vivai ai negozi entro 24 ore, garantendo prodotti freschi e una supply chain più sostenibile.
La piattaforma mira a migliorare l'esperienza complessiva del cliente, promuovendo al contempo la sostenibilità e creando valore per i partner e le comunità servite da Edible Garden.
Edible Garden (Nasdaq: EDBL) ha lanzado una nueva plataforma de servicio al cliente integrada con su sistema de gestión de invernaderos patentado Green Thumb 2.0. La plataforma proporciona acceso a los clientes las 24 horas, los 7 días de la semana y está específicamente diseñada para minoristas de pequeñas y medianas dimensiones, centrándose en mejorar la eficiencia operativa y la escalabilidad.
El nuevo sistema agiliza la gestión de pedidos anticipados y pedidos permanentes, al mismo tiempo que optimiza la ruta de entrega. Apoya la misión Zero-Waste Inspired® de la empresa y mantiene su compromiso de entregar de invernadero a tienda en menos de 24 horas, asegurando productos más frescos y una cadena de suministro más sostenible.
La plataforma tiene como objetivo mejorar la experiencia general del cliente mientras promueve la sostenibilidad y crea valor para los socios y las comunidades atendidas por Edible Garden.
Edible Garden (Nasdaq: EDBL)는 특허받은 Green Thumb 2.0 온실 관리 시스템과 통합된 새로운 고객 서비스 플랫폼을 출시했습니다. 이 플랫폼은 24시간 고객 접근을 제공하며, 중소형 소매업체를 위해 설계되어 운영 효율성과 확장성을 개선하는 데 중점을 두고 있습니다.
새로운 시스템은 사전 주문 및 지속 주문 관리를 간소화하고 배달 경로를 최적화합니다. 이는 회사의 Zero-Waste Inspired® 미션을 지원하며, 24시간 이내에 온실에서 식료품점으로의 배송을 유지하여 신선한 농산물과 더 지속 가능한 공급망을 보장합니다.
플랫폼은 고객 경험을 전반적으로 향상시키는 동시에 지속 가능성을 촉진하고 Edible Garden에서 제공하는 파트너 및 지역 사회에 가치를 창출하는 것을 목표로 합니다.
Edible Garden (Nasdaq: EDBL) a lancé une nouvelle plateforme de service client intégrée à son système de gestion de serre breveté Green Thumb 2.0. La plateforme offre un accès client 24/7 et est spécialement conçue pour les détaillants de petite et moyenne taille, en mettant l'accent sur l'amélioration de l'efficacité opérationnelle et de la scalabilité.
Le nouveau système rationalise la gestion des commandes anticipées et des commandes permanentes tout en optimisant le parcours de livraison. Il soutient la mission Zero-Waste Inspired® de l'entreprise et maintient son engagement à livrer du jardin à l'épicerie dans les 24 heures, garantissant des produits plus frais et une chaîne d'approvisionnement plus durable.
La plateforme vise à améliorer l'expérience client globale tout en promouvant la durabilité et en créant de la valeur pour les partenaires et les communautés desservies par Edible Garden.
Edible Garden (Nasdaq: EDBL) hat eine neue Kundenservice-Plattform eingeführt, die in ihr patentiertes Green Thumb 2.0 Gewächshausmanagementsystem integriert ist. Die Plattform bietet den Kunden rund um die Uhr Zugang und ist speziell für kleine und mittelständische Einzelhändler konzipiert, mit dem Fokus auf die Verbesserung der Betriebseffizienz und Skalierbarkeit.
Das neue System vereinfacht die Verwaltung von Vorbestellungen und Daueraufträgen, während es die Lieferwege optimiert. Es unterstützt die Zero-Waste Inspired® Mission des Unternehmens und hält das Engagement, innerhalb von 24 Stunden von Gewächshaus zu Lebensmittelgeschäft zu liefern, um frischere Produkte und eine nachhaltigere Lieferkette zu gewährleisten.
Die Plattform zielt darauf ab, das Gesamterlebnis der Kunden zu verbessern, während sie Nachhaltigkeit fördert und Wert für Partner und Gemeinschaften schafft, die von Edible Garden bedient werden.
- Introduction of 24/7 customer service platform enhancing operational efficiency
- Integration with existing Green Thumb 2.0 system for improved order management
- Streamlined delivery routing system supporting 24-hour greenhouse-to-grocer commitment
- None.
Insights
From a technical perspective, the system's ability to optimize delivery routing and manage standing orders could marginally improve inventory turnover and reduce waste. However, these improvements are likely to have minimal impact on the company's
The emphasis on order management and delivery routing optimization could potentially reduce logistics costs and improve fulfillment accuracy, but these are table stakes in modern distribution systems. Without quantifiable metrics on waste reduction or operational cost savings, it's difficult to assess the platform's real impact on the bottom line. For a company with a micro-cap valuation of
Driving Sustainability Through Streamlined Greenhouse-to-Grocer Operations; Aligning Technology with Company’s Zero-Waste Inspired® Mission
BELVIDERE, NJ, Jan. 10, 2025 (GLOBE NEWSWIRE) -- Edible Garden AG Incorporated (“Edible Garden” or the “Company”) (Nasdaq: EDBL, EDBLW), a leader in controlled environment agriculture (CEA), locally grown, organic, and sustainable produce and products, today announced the launch of an innovative customer service platform designed to complement its patented Green Thumb 2.0 greenhouse management system. This new platform provides 24/7 direct access for customers and is tailored to meet the needs of small to medium-sized retailers, enhancing operational efficiency, scalability, and the overall customer experience.
The customer service platform simplifies preorder and standing order management while enhancing delivery routing for greater efficiency. Fully integrated with the Green Thumb 2.0 system, this innovation supports Edible Garden’s Zero-Waste Inspired® mission and its commitment to delivering greenhouse-to-grocer products within 24 hours, ensuring fresher produce and a more sustainable supply chain.
“This platform exemplifies our steadfast dedication to innovation and sustainability,” said Jim Kras, Chief Executive Officer of Edible Garden. “By providing our retail partners with an intuitive and scalable tool that streamlines operations and enhances efficiency, we are ensuring they can deliver the freshest, highest-quality products to their consumers. This initiative marks a significant step forward in our mission to reduce waste, promote sustainability, and create meaningful value for our partners and the communities we serve, further solidifying Edible Garden’s leadership in sustainable agriculture and innovation.”
Maria Fraguada, Sales and Customer Services Manager at Edible Garden, stated, "By actively listening to our customers and understanding their challenges, we have developed a solution specifically tailored to their needs. This platform reflects our commitment to building strong relationships, providing exceptional customer service, and empowering our customers to thrive in their operations."
ABOUT EDIBLE GARDEN®
Edible Garden AG Incorporated is a leader in controlled environment agriculture (CEA), locally grown, organic, and sustainable produce and products backed by Zero-Waste Inspired® next generation farming. Offered at over 5,000 stores in the US, Edible Garden is disrupting the CEA and sustainability technology movement with its safety-in-farming protocols, use of sustainable packaging, patented GreenThumb software and self-watering in-store displays. The Company currently operates its own state-of-the-art greenhouses and processing facilities in Belvidere, New Jersey and Grand Rapids, Michigan, and has a network of contract growers, all strategically located near major markets in the U.S. Its proprietary GreenThumb 2.0 patented (US Nos.: US 11,158,006 B1, US 11,410,249 B2 and US 11,830, 088 B2) software optimizes growing in vertical and traditional greenhouses while seeking to reduce pollution-generating food miles. Its proprietary patented (U.S. Patent No. D1,010,365) Self-watering display is designed to increase plant shelf life and provide an enhanced in-store plant display experience. Edible Garden is also a developer of ingredients and proteins, providing an accessible line of plant and whey protein powders under the Vitamin Way® and Vitamin Whey® brands. In addition, the Company’s Kick Sports Nutrition line features premium performance products that cater to today’s health-conscious athletes. Furthermore, Edible Garden offers a line of sustainable food flavoring products such as Pulp gourmet sauces and chili-based products.
For more information on Pulp products go to https://www.pulpflavors.com/. For more information on Vitamin Whey® products go to https://vitaminwhey.com/. For more information on Edible Garden go to https://ediblegardenag.com/.
Forward-Looking Statements
This press release contains forward-looking statements, including with respect to the Company’s growth strategies, ability to expand its distribution network and distribution relationships, and performance as a public company. The words “believe,” “expect,” “intend,” “look forward,” “objective,” “plan,” “seek,” “strategy,” “will,” and similar expressions are intended to identify forward-looking statements. These forward-looking statements are subject to a number of risks, uncertainties, and assumptions, including market and other conditions and the Company’s ability to achieve its growth objectives. The Company undertakes no obligation to update any such forward-looking statements after the date hereof to conform to actual results or changes in expectations, except as required by law.
Investor Contacts:
Crescendo Communications, LLC
212-671-1020
EDBL@crescendo-ir.com
FAQ
What features does Edible Garden's (EDBL) new customer service platform offer?
How does EDBL's new platform benefit small to medium-sized retailers?
What is the delivery timeframe commitment for Edible Garden's (EDBL) greenhouse-to-grocer products?
How does the new platform support EDBL's Zero-Waste Inspired® mission?
