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Duke Energy restores power for 90% of customers within 24 hours, establishes estimated time of restoration for north Florida customers impacted by Hurricane Debby

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Duke Energy Florida has rapidly restored power to 90% of customers within 24 hours after Hurricane Debby's landfall in the Big Bend. The company expects to restore 95% of customers in Citrus, Hernando, Lake, Levy, Marion, and Sumter counties by 11:59 p.m. Tuesday. For the hardest-hit areas, including Alachua, Columbia, Dixie, Gilchrist, Hamilton, Jefferson, Lafayette, Madison, Suwannee, Taylor, and Wakulla counties, the estimated restoration time is 11:59 p.m. Wednesday. Duke Energy is working with neighboring utilities to coordinate restoration efforts. Customers with flood damage or meter box issues may need to consult licensed electricians before power can be reconnected. The company emphasizes safety around downed power lines and proper generator use during outages.

Duke Energy Florida ha ripristinato rapidamente l'energia per il 90% dei clienti entro 24 ore dopo l'arrivo dell'uragano Debby nella Big Bend. L'azienda prevede di ripristinare il 95% dei clienti in contee di Citrus, Hernando, Lake, Levy, Marion e Sumter entro le 23:59 di martedì. Per le zone più colpite, comprese le contee di Alachua, Columbia, Dixie, Gilchrist, Hamilton, Jefferson, Lafayette, Madison, Suwannee, Taylor e Wakulla, il tempo stimato di ripristino è 23:59 di mercoledì. Duke Energy sta collaborando con le aziende di servizi vicine per coordinare gli sforzi di ripristino. I clienti con danni da inondazione o problemi con le scatole dei contatori potrebbero dover consultare elettricisti autorizzati prima che l'energia possa essere riconnessa. L'azienda sottolinea l'importanza della sicurezza intorno ai fili elettrici a terra e dell'uso corretto dei generatori durante le interruzioni.

Duke Energy Florida ha restaurado rápidamente la energía al 90% de los clientes en 24 horas después del aterrizaje del huracán Debby en Big Bend. La empresa espera restaurar el 95% de los clientes en los condados de Citrus, Hernando, Lake, Levy, Marion y Sumter para las 11:59 p.m. del martes. Para las áreas más afectadas, incluidos los condados de Alachua, Columbia, Dixie, Gilchrist, Hamilton, Jefferson, Lafayette, Madison, Suwannee, Taylor y Wakulla, el tiempo estimado de restauración es 11:59 p.m. del miércoles. Duke Energy está trabajando con empresas de servicios vecinas para coordinar los esfuerzos de restauración. Los clientes con daños por inundaciones o problemas con las cajas de medidores pueden necesitar consultar a electricistas autorizados antes de que se pueda restablecer la energía. La empresa enfatiza la seguridad alrededor de las líneas eléctricas caídas y el uso adecuado de generadores durante cortes de energía.

Duke Energy Florida는 허리케인 데비가 빅 벤드 지역에 상륙한 후 24시간 이내에 고객의 90%에게 전력을 신속히 복구했습니다. 회사는 화요일 오후 11시 59분까지 Citrus, Hernando, Lake, Levy, Marion, Sumter 카운티의 95% 고객에게 전력을 복구할 것으로 예상하고 있습니다. Alachua, Columbia, Dixie, Gilchrist, Hamilton, Jefferson, Lafayette, Madison, Suwannee, Taylor, Wakulla 카운티를 포함한 가장 큰 피해를 입은 지역의 예상 복구 시간은 수요일 오후 11시 59분입니다. Duke Energy는 인접 유틸리티와 협력하여 복구 작업을 조정하고 있습니다. 홍수 피해를 입었거나 미터 박스 문제가 있는 고객은 전력이 재연결되기 전에 면허가 있는 전기공과 상담이 필요할 수 있습니다. 회사는 떨어진 전선 주위의 안전과 정전 시 발전기 사용의 적절함에 대해 강조합니다.

Duke Energy Florida a rapidement rétabli l'électricité pour 90% des clients en 24 heures après le passage de l'ouragan Debby dans le Big Bend. L'entreprise prévoit de rétablir 95% des clients dans les comtés de Citrus, Hernando, Lake, Levy, Marion et Sumter d'ici 23h59 mardi. Pour les zones les plus touchées, y compris les comtés d'Alachua, Columbia, Dixie, Gilchrist, Hamilton, Jefferson, Lafayette, Madison, Suwannee, Taylor et Wakulla, le temps estimé de rétablissement est 23h59 mercredi. Duke Energy collabore avec des entreprises de services voisines pour coordonner les efforts de rétablissement. Les clients ayant subi des dommages dus à des inondations ou des problèmes avec les compteurs pourraient devoir consulter des électriciens agréés avant que l'électricité puisse être reconnectée. L'entreprise souligne l'importance de la sécurité autour des lignes électriques tombées et de l'utilisation appropriée des générateurs pendant les pannes.

Duke Energy Florida hat die Stromversorgung für 90% der Kunden innerhalb von 24 Stunden schnell wiederhergestellt, nachdem der Hurricane Debby im Big Bend landete. Das Unternehmen plant, bis Dienstag um 23:59 Uhr 95% der Kunden in den Landkreisen Citrus, Hernando, Lake, Levy, Marion und Sumter wieder mit Strom zu versorgen. Für die am stärksten betroffenen Gebiete, einschließlich der Landkreise Alachua, Columbia, Dixie, Gilchrist, Hamilton, Jefferson, Lafayette, Madison, Suwannee, Taylor und Wakulla, wird die geschätzte Wiederherstellungszeit 23:59 Uhr am Mittwoch sein. Duke Energy arbeitet mit benachbarten Versorgungsunternehmen zusammen, um die Wiederherstellungsmaßnahmen zu koordinieren. Kunden mit Überschwemmungsschäden oder Problemen mit den Zählerkästen müssen möglicherweise lizensierte Elektriker konsultieren, bevor der Strom wiederhergestellt werden kann. Das Unternehmen betont die Sicherheit in der Nähe von heruntergefallenen Stromleitungen und die korrekte Verwendung von Generatoren während Stromausfällen.

Positive
  • Rapid power restoration for 90% of customers within 24 hours
  • Clear estimated restoration times provided for affected areas
  • Coordination with neighboring utilities for efficient restoration
Negative
  • Some areas require additional time for power restoration due to severe damage
  • Potential delays for customers with flood damage or meter box issues

Duke Energy's rapid power restoration after Hurricane Debby demonstrates strong operational efficiency and disaster response capabilities. Restoring power to 90% of customers within 24 hours is impressive for a major hurricane, showcasing the company's robust infrastructure and well-coordinated emergency plans.

The phased restoration approach, prioritizing hardest-hit areas, indicates strategic resource allocation. This efficiency could positively impact Duke Energy's reputation and customer satisfaction, potentially leading to favorable regulatory outcomes. However, the extensive damage requiring customer-side repairs might temporarily affect revenue in affected areas.

Long-term, this event underscores the growing importance of grid resilience investments in the face of increasing extreme weather events, which could drive future capital expenditures and rate base growth for Duke Energy.

While the rapid power restoration is operationally impressive, the financial impact on Duke Energy (NYSE: DUK) is likely to be minimal. Utilities typically have regulatory mechanisms to recover storm-related costs, mitigating the immediate financial burden. The company's ability to quickly restore power may even bolster its case for future rate increases to fund grid resilience projects.

Investors should focus on Duke Energy's long-term capital expenditure plans for grid hardening and clean energy transition, as outlined in their strategy. These investments, driven by events like Hurricane Debby, could support future earnings growth. However, the increasing frequency of extreme weather events poses a potential risk to the company's cost structure and may pressure margins if regulatory recovery lags behind expenses.

Hurricane Debby highlights the growing climate-related risks facing utility companies like Duke Energy. The increasing frequency and intensity of extreme weather events pose significant challenges to grid reliability and operational costs. Duke's ability to rapidly restore power demonstrates adaptive capacity, but also underscores the need for continued investment in climate resilience.

The company's commitment to net-zero emissions goals is important in this context. However, balancing these long-term sustainability investments with short-term grid hardening needs will be a key challenge. Investors should monitor Duke Energy's progress in executing its clean energy transition while maintaining grid reliability, as this balance will be critical for long-term value creation in an increasingly climate-constrained operating environment.

ST. PETERSBURG, Fla., Aug. 6, 2024 /PRNewswire/ -- Duke Energy Florida rapidly restored power for 90% of its customers within 24 hours after Hurricane Debby made landfall in the Big Bend. Crews continue to work tirelessly to restore power in areas hardest hit, and the company will not stop until every customer has power.

Duke Energy Florida anticipates restoring 95% of customers in Citrus, Hernando, Lake, Levy, Marion and Sumter counties by 11:59 p.m. Tuesday evening, though many customers will be restored before then. 

Hurricane Debby brought strong winds, heavy rainfall and widespread flooding to Florida. The company has relocated crews to concentrate on the hardest-hit areas as they require additional work to complete restoration.

The estimated time of restoration for 95% of the remaining customers in the hardest-hit areas is 11:59 p.m. Wednesday evening.

The remaining customers in the hardest-hit areas include:

  • Alachua County
  • Columbia County
  • Dixie County
  • Gilchrist County
  • Hamilton County
  • Jefferson County
  • Lafayette County
  • Madison County
  • Suwannee County
  • Taylor County
  • Wakulla County

The company continues to work alongside its neighboring utilities, cooperatives and municipalities served by Duke Energy Florida transmission lines and substations to ensure estimated times of restoration are coordinated.

Flood and meter box damage 

For customers whose home or business is flooded, Duke Energy cannot reconnect power until the electrical system has been inspected by a licensed electrician. If there is damage, an electrician will need to make repairs and obtain verification from the local building inspection authority before power can be restored.

If the meter box is pulled away from a customer's house or mobile home service pole and power is not being received, the homeowner is responsible for contacting an electrician to reattach the meter box and/or provide a permanent fix. In some instances, an electrical inspection may be required by the county before Duke Energy can reconnect service. An electrician can advise customers on next steps.

Duke Energy will continue to update customers through emails, text messages, phone calls, social media and its website, including the outage map.

"Duke Energy is grateful for our customers' continued patience and understanding as our crews have been working around the clock to get the lights back on," said Todd Fountain, Duke Energy Florida storm director. "We are proud of our progress so far, but we remain laser focused on safely restoring power for every last customer, going above and beyond to demonstrate our commitment to the communities we serve."

Downed power lines are hazardous 

Duke Energy reminds customers and the public to stay away from downed power lines that have fallen or are sagging, and to consider all power lines – and trees, limbs or anything in contact with power lines – energized and dangerous.

If a power line falls across a vehicle you are in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, try to jump clear of the car and land on both feet. Be sure that no part of your body is touching the car when your feet touch the ground.

Customers using generators

If you use a generator at home to provide power until your service is restored, please watch for utility crews and turn the generator off when crews are in your area. The electrical load on the power lines can be dangerous for crews making repairs. The excess electricity created by a generator can feed back onto the electric lines, severely injuring a line technician who might be working on a power line, believing it to be de-energized.

For more information, customers can sign up online for phone and email alerts or text REG to 57801 for text alerts, bookmark the outage map and download the mobile app for updates.

Duke Energy Florida

Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.

Duke Energy

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.

Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on TwitterLinkedInInstagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.

Contact: Audrey Stasko
Media line: 800.559.3853
Twitter: @DE_AudreyS

 

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SOURCE Duke Energy

FAQ

When will Duke Energy (DUK) restore power to 95% of customers in north Florida after Hurricane Debby?

Duke Energy expects to restore power to 95% of customers in Citrus, Hernando, Lake, Levy, Marion, and Sumter counties by 11:59 p.m. Tuesday. For the hardest-hit areas in north Florida, the estimated restoration time is 11:59 p.m. Wednesday.

What percentage of Duke Energy (DUK) customers had power restored within 24 hours after Hurricane Debby?

Duke Energy Florida rapidly restored power to 90% of its customers within 24 hours after Hurricane Debby made landfall in the Big Bend area.

Which counties in Florida are considered the hardest-hit by Hurricane Debby according to Duke Energy (DUK)?

The hardest-hit areas include Alachua, Columbia, Dixie, Gilchrist, Hamilton, Jefferson, Lafayette, Madison, Suwannee, Taylor, and Wakulla counties.

What should Duke Energy (DUK) customers do if their home or business is flooded after Hurricane Debby?

If a home or business is flooded, Duke Energy cannot reconnect power until the electrical system has been inspected by a licensed electrician. Repairs may be needed, and verification from local building inspection authorities may be required before power can be restored.

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