Duke Energy prepares for winter storm in the Carolinas
Duke Energy (DUK) is preparing for a winter storm in the Carolinas that could cause power outages due to snow, sleet, and freezing rain. The company emphasizes that ice buildup of ¼ inch or more on trees and branches, or snow accumulation of 6+ inches, can lead to power outages by causing trees and branches to fall on power lines.
The company highlighted its grid improvements, including their self-healing technology, which helped avoid over 1.1 million customer outages in the Carolinas in 2024, saving approximately 3.3 million hours of total outage time. Nearly 60% of these benefits were achieved during major storms.
Duke Energy has provided multiple channels for outage reporting and shared energy-saving tips for customers during cold weather, including thermostat management, proper maintenance of heating systems, and efficient use of ceiling fans.
Duke Energy (DUK) si sta preparando per una tempesta invernale nelle Carolinas che potrebbe causare interruzioni di corrente a causa di neve, acqua gelata e pioggia congelante. L'azienda sottolinea che l'accumulo di ghiaccio di ¼ di pollice o più su alberi e rami, o un accumulo di neve superiore a 6 pollici, può portare a interruzioni di corrente, facendo cadere alberi e rami sulle linee elettriche.
La società ha evidenziato i miglioramenti della sua rete, inclusa la tecnologia di auto-ripristino, che ha aiutato a evitare oltre 1,1 milioni di interruzioni per i clienti nelle Carolinas nel 2024, risparmiando circa 3,3 milioni di ore totali di interruzione. Quasi il 60% di questi benefici è stato ottenuto durante le tempeste maggiori.
Duke Energy ha fornito molteplici canali per segnalare interruzioni e ha condiviso consigli per il risparmio energetico per i clienti durante il freddo, inclusa la gestione del termostato, la corretta manutenzione dei sistemi di riscaldamento e l'uso efficiente dei ventilatori a soffitto.
Duke Energy (DUK) se está preparando para una tormenta invernal en las Carolinas que podría causar cortes de energía debido a nieve, aguanieve y lluvia helada. La empresa enfatiza que la acumulación de hielo de ¼ de pulgada o más en árboles y ramas, o una acumulación de nieve de más de 6 pulgadas, puede provocar cortes de energía al hacer que los árboles y las ramas caigan sobre las líneas eléctricas.
La compañía destacó sus mejoras en la red, incluida su tecnología de auto-reparación, que ayudó a evitar más de 1.1 millones de cortes para los clientes en las Carolinas en 2024, ahorrando aproximadamente 3.3 millones de horas de tiempo total de corte. Casi el 60% de estos beneficios se lograron durante tormentas importantes.
Duke Energy ha proporcionado múltiples canales para reportar cortes y ha compartido consejos para ahorrar energía para los clientes durante el clima frío, incluidos la gestión del termostato, el mantenimiento adecuado de los sistemas de calefacción y el uso eficiente de los ventiladores de techo.
Duke Energy (DUK)는 눈, 진눈깨비 및 얼음 비로 인해 정전이 발생할 수 있는 겨울 폭풍에 대비하고 있습니다. 이 회사는 나무와 가지에 ¼인치 이상의 얼음이 쌓이거나 6인치 이상의 눈이 쌓일 경우 나무와 가지가 전선에 쓰러져 정전이 발생할 수 있다고 강조합니다.
회사는 2024년 캐롤라이나에서 110만 건 이상의 고객 정전을 방지하는 데 도움을 준 자가 복구 기술을 포함한 전력망 개선 사항을 강조했습니다. 이로 인해 총 330만 시간의 정전 시간을 절약했습니다. 이러한 혜택의 거의 60%는 주요 폭풍우 동안에 발생했습니다.
Duke Energy는 정전 보고를 위한 여러 경로를 제공하고, 고객에게 찬 날씨 동안 에너지 절약 팁을 공유했습니다. 여기에는 온도 조절기 관리, 난방 시스템 적절한 유지보수 및 천장 팬의 효율적인 사용이 포함됩니다.
Duke Energy (DUK) se prépare à une tempête hivernale dans les Carolines qui pourrait provoquer des coupures de courant en raison de la neige, du grésil et de la pluie verglaçante. L'entreprise souligne qu'une accumulation de glace de ¼ de pouce ou plus sur les arbres et les branches, ou une accumulation de neige de plus de 6 pouces, peut entraîner des coupures de courant en faisant tomber les arbres et les branches sur les lignes électriques.
La société a mis en avant ses améliorations du réseau, y compris sa technologie d'auto-réparation, qui a permis d'éviter plus de 1,1 million de coupures pour les clients dans les Carolines en 2024, économisant environ 3,3 millions d'heures d'interruption totale. Près de 60% de ces avantages ont été réalisés pendant les tempêtes majeures.
Duke Energy a fourni plusieurs canaux pour signaler les coupures et a partagé des conseils pour économiser de l'énergie pour les clients lors des temps froids, y compris la gestion du thermostat, l'entretien adéquat des systèmes de chauffage et une utilisation efficace des ventilateurs de plafond.
Duke Energy (DUK) bereitet sich auf einen Wintersturm in den Carolinas vor, der aufgrund von Schnee, Graupel und gefrierendem Regen zu Stromausfällen führen könnte. Das Unternehmen weist darauf hin, dass eine Eisansammlung von ¼ Zoll oder mehr auf Bäumen und Ästen oder eine Schneehöhe von mehr als 6 Zoll zu Stromausfällen führen kann, da Bäume und Äste auf Stromleitungen fallen.
Das Unternehmen hob seine Netzanpassungen hervor, einschließlich der selbstheilenden Technologie, die 2024 in den Carolinas über 1,1 Millionen Kundenunterbrechungen verhinderte und somit etwa 3,3 Millionen Stunden Gesamtausfallzeit einsparten. Fast 60% dieser Vorteile wurden während großer Stürme erzielt.
Duke Energy hat mehrere Kanäle zur Meldung von Ausfällen bereitgestellt und Energieeinsparungstipps für Kunden in der kalten Jahreszeit geteilt, darunter die Verwaltung von Thermostaten, die ordnungsgemäße Wartung von Heizsystemen und die effiziente Nutzung von Deckenventilatoren.
- Self-healing technology prevented 1.1 million customer outages in 2024
- Saved 3.3 million hours of total outage time in 2024
- Comprehensive grid improvement program in place
- Potential service disruptions due to winter storm
- Risk of widespread power outages in the Carolinas
- Mix of snow, sleet and freezing rain could cause power outages in some regions
- Customers are encouraged to prepare in advance for potential outages
- Company also shares reminders on ways to save energy and money as temperatures drop this week; b-roll of energy-saving tips available here
"As the winter weather approaches, we're encouraging customers to prepare and have a plan in place in case they experience a power outage," said Jason Hollifield, Duke Energy's storm director in the Carolinas. "Our crews are prepared and will work as quickly and safely as possible to restore power when outages occur."
Potential for ice accumulation on trees, branches, power lines
The type of precipitation in a winter storm can increase the likelihood of power outages. Ice buildup of a quarter inch or more on trees and branches can cause them to fall on power lines and create power outages. Higher accumulations of a half inch or more can cause power lines to sag or even fall as well. Heavy, wet snow of 6 inches or more also can cause trees and branches to fall on power lines.
Reliability improvements help reduce outages
Duke Energy works on grid improvements throughout the year to help avoid outages and restore power faster when outages occur. These improvements include tree trimming around power lines, pole and line upgrades, and installing smart, self-healing technology.
Self-healing grid technology quickly identifies power outages and reroutes power to restore service faster for customers when an outage occurs. In 2024, self-healing technology helped avoid more than 1.1 million customer outages in the Carolinas, saving around 3.3 million hours of total outage time. Nearly
Outage reporting
After a storm hits, restoring power as safely and quickly as possible is our top priority, while keeping our customers informed.
Customers who experience an outage during a storm can report it the following ways:
- Text OUT to 57801 (standard text and data charges may apply).
- Use the Duke Energy mobile app. Download the Duke Energy App from a smartphone via Apple Store or Google Play.
- Visit duke-energy.com/outages on a desktop computer or mobile device.
- Call the automated outage-reporting system at 800.POWERON (800.769.3766).
- Visit our interactive outage map to find up-to-date information on power outages, including the total number of outages systemwide and estimated times of restoration.
Winter storm safety reminders
We encourage customers to prepare for a potential outage during the anticipated extremely cold weather. Here are important safety reminders:
- Ensure mobile phones remain charged and you have an adequate supply of flashlights, batteries, bottled water, nonperishable foods and medicines.
- If you use a generator, follow the manufacturer's instructions to ensure safe and proper operation. Operate your generator outside, and never in a building or garage.
- Do not use grills or other outdoor appliances indoors for space heating or cooking, as these devices may emit carbon monoxide.
- Stay away from power lines that have fallen or are sagging. Consider all lines energized as well as trees or limbs in contact with lines. Report any downed power lines to Duke Energy or local emergency services.
- Make alternate shelter arrangements, as needed, if you are significantly affected by a loss of power – especially families who have special medical needs or elderly members.
- If a power line falls across a car that you are in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, jump clear of the car and land on both feet. Be sure that no part of your body is touching the car when your feet touch the ground.
- Ice and snow can cause hazardous driving conditions. If you do have to travel and see utility or emergency crews working along the road, remember to move over or slow down.
More tips on what to do before, during and after a storm can be found at duke-energy.com/safety-and-preparedness/storm-safety.
Ways to save energy and money as temperatures drop this week
As frigid temperatures drop this week, Duke Energy is here to help our customers take control of their energy use and save money through no-cost, low-cost energy efficiency tips.
Low- to no-cost energy-saving tips
- Reduce your thermostat to the lowest comfortable setting. The closer you match your thermostat to outdoor temperatures, the more you can save.
- Change your air filter and schedule regular maintenance for your heating systems. Maintaining your heating systems can help increase efficiency.
- Leave drapes or blinds open during sunny winter days to allow the sun's rays to warm the house, but close them at night to help insulate your home.
- Operate ceiling fans in a clockwise direction in the winter to push warm air back down into the room.
- Seal cracks in windows, doors and vents with caulking and weatherstripping to save
10% to20% in heating costs. - Replace standard bulbs with LEDs. LEDs are more efficient than regular bulbs, while giving off the same amount of light.
- Set your water heater to 120 degrees or less. Water heating is typically the second-biggest user of energy in your home.
Get more tips, learn about incentives and sign up for usage alerts and other tools to save money at duke-energy.com/SeasonalSavings.
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
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