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Duke Energy mobilizes 10,000 workers in the Carolinas, urges customer safety ahead of Helene

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Duke Energy is preparing for Tropical Storm Helene in the Carolinas by mobilizing over 10,000 workers and urging customer safety. The company is staging lineworkers, tree trimmers, and support personnel to respond to potential power outages caused by heavy rain and strong winds. Customers are advised to prepare emergency kits, charge devices, and stay informed about weather conditions.

Duke Energy is lowering lake levels and moving water through its river system to mitigate flooding risks. The company emphasizes safety, reminding customers to avoid downed power lines and use caution around standing water. To support disaster response efforts, the Duke Energy Foundation has donated $50,000 to the American Red Cross, adding to their previous $100,000 grant for upgrading the Emergency app.

Duke Energy si sta preparando per la tempesta tropicale Helene nelle Caroine mobilitando oltre 10.000 lavoratori e invitando alla sicurezza dei clienti. L'azienda sta schierando lavoratori della rete elettrica, potatori d'alberi e personale di supporto per rispondere a potenziali interruzioni di corrente causate da forti piogge e venti intensi. Si consiglia ai clienti di preparare kit di emergenza, ricaricare i dispositivi e rimanere informati sulle condizioni meteorologiche.

Duke Energy sta abbassando i livelli dei laghi e muovendo acqua attraverso il suo sistema fluviale per mitigare i rischi di allagamento. L'azienda sottolinea l'importanza della sicurezza, ricordando ai clienti di evitare i fili elettrici caduti e di usare cautela intorno all'acqua stagnante. Per sostenere gli sforzi di risposta alle emergenze, la Duke Energy Foundation ha donato 50.000 dollari alla Croce Rossa Americana, aggiungendosi alla loro precedente grant di 100.000 dollari per l'aggiornamento dell'app di Emergenza.

Duke Energy se está preparando para la tormenta tropical Helene en las Carolinas movilizando a más de 10,000 trabajadores y fomentando la seguridad de sus clientes. La compañía está organizando trabajadores de línea, podadores de árboles y personal de apoyo para responder a posibles cortes de energía causados por fuertes lluvias y vientos intensos. Se aconseja a los clientes que preparen kits de emergencia, carguen dispositivos y se mantengan informados sobre las condiciones climáticas.

Duke Energy está bajando los niveles de los lagos y moviendo agua a través de su sistema fluvial para mitigar los riesgos de inundación. La compañía enfatiza la seguridad, recordando a los clientes que eviten las líneas eléctricas caídas y que tengan precaución alrededor de agua estancada. Para apoyar los esfuerzos de respuesta a desastres, la Duke Energy Foundation ha donado 50,000 dólares a la Cruz Roja Americana, sumándose a su anterior subvención de 100,000 dólares para la actualización de la aplicación de Emergencia.

Duke Energy는 켄롤라이나에서 열로울 폭풍 헬렌을 대비하여 10,000명 이상의 근로자를 동원하고 고객 안전을 촉구하고 있습니다. 회사는 강한 비와 바람으로 인한 정전 가능성에 대응하기 위해 전기선 작업자, 나무 다듬는 사람 및 지원 인력을 배치하고 있습니다. 고객들에게 비상 키트를 준비하고 기기를 충전하며 기상 조건에 대한 정보를 유지하라고 권장합니다.

Duke Energy는 호수 수위를 낮추고 홍수 위험을 완화하기 위해 강 시스템을 통해 물을 이동하고 있습니다. 회사는 고객들에게 꺼진 전선에 접근하지 말고 고인 물 주위에서 조심하라고 안전의 중요성을 강조합니다. 재해 대응 노력을 지원하기 위해 Duke Energy Foundation는 미국 적십자사에 50,000달러를 기부했으며, 긴급 앱 업그레이드를 위한 이전의 100,000달러 보조금에 추가되었습니다.

Duke Energy se prépare à la tempête tropicale Helene en Caroline en mobilisant plus de 10 000 travailleurs et en incitant à la sécurité des clients. L’entreprise déploie des agents de lignes, des élagueurs et du personnel de soutien pour répondre aux potentielles pannes de courant causées par de fortes pluies et des vents violents. Les clients sont conseillés de préparer des kits d'urgence, de charger leurs appareils et de rester informés sur les conditions météorologiques.

Duke Energy abaisse les niveaux des lacs et fait circuler l'eau à travers son système fluvial pour atténuer les risques d'inondation. L'entreprise insiste sur l'importance de la sécurité, rappelant aux clients d'éviter les lignes électriques tombées et de faire preuve de prudence près des eaux stagnantes. Pour soutenir les efforts de réponse aux catastrophes, la Duke Energy Foundation a fait un don de 50 000 dollars à la Croix-Rouge américaine, s'ajoutant à leur précédente subvention de 100 000 dollars pour la mise à jour de l'application d'urgence.

Duke Energy bereitet sich in den Carolinas auf den tropischen Sturm Helene vor, indem über 10.000 Mitarbeiter mobilisiert werden und die Sicherheit der Kunden betont wird. Das Unternehmen stellt Linienarbeiter, Baumkletterer und Unterstützungspersonal bereit, um auf mögliche Stromausfälle durch starken Regen und heftigen Wind zu reagieren. Den Kunden wird geraten, Notfallsets vorzubereiten, Geräte aufzuladen und sich über die Wetterbedingungen zu informieren.

Duke Energy senkt die Wasserspiegel in Seen und leitet Wasser durch sein Flusssystem, um das Risiko von Überschwemmungen zu mindern. Das Unternehmen betont die Sicherheit und erinnert die Kunden daran, umgestürzte Stromleitungen zu meiden und vorsichtig mit stehendem Wasser umzugehen. Um die Katastrophenreaktionsmaßnahmen zu unterstützen, hat die Duke Energy Foundation 50.000 Dollar an das Amerikanische Rote Kreuz gespendet, zusätzlich zu ihrem vorherigen 100.000-Dollar-Zuschuss zur Aktualisierung der Notfall-App.

Positive
  • Mobilization of 10,000+ workers for storm response
  • Proactive measures to mitigate flooding risks
  • $50,000 donation to American Red Cross for disaster response
  • Previous $100,000 grant for Emergency app upgrade
Negative
  • Potential power outages and service disruptions due to Tropical Storm Helene
  • Possible flooding despite preventive measures

Insights

Duke Energy's mobilization of 10,000 workers and pre-emptive measures for Hurricane Helene demonstrate strong disaster preparedness. The company's proactive approach, including lowering lake levels and moving water through river systems, shows commitment to mitigating potential flood risks. The $50,000 donation to the American Red Cross, on top of previous contributions, highlights Duke Energy's dedication to community support during crises.

From an investor perspective, this preparedness could help minimize potential financial impacts from storm damage and reduce service interruption times. Duke Energy's investment in grid resilience and customer communication tools (like the Outage Alerts system) may lead to improved customer satisfaction and regulatory goodwill in the long term. However, severe weather events still pose risks to infrastructure and could result in significant repair costs.

Overall, while the immediate financial impact may be neutral, Duke Energy's robust emergency response capabilities and community engagement could contribute positively to its reputation and stakeholder relations, potentially benefiting the company's long-term value proposition.

  • Customers advised to prepare for heavy rain, wind and possible power outages
  • Company moving water through its river system and lowering lake levels
  • The Duke Energy Foundation grants $50,000 to the American Red Cross to support disaster response and relief efforts

CHARLOTTE, N.C., Sept. 26, 2024 /PRNewswire/ -- Duke Energy is finalizing its preparations for Helene in the Carolinas. This includes strategically staging more than 10,000 lineworkers, tree trimmers and other storm support personnel. The company is also asking customers to ready themselves for severe rain and tropical-storm-force gusts, which could lead to power outages.

"Our workers will be ready to begin assessing damage and restoring power as soon as the storm passes and conditions are safe," said Jason Hollifield, Duke Energy's storm director in the Carolinas. "In the meantime, we continue to monitor weather conditions and encourage customers to have a plan in place in case they experience an outage."

Safety information
Customers can visit duke-energy.com/StormTips for tools and resources they can use to stay safe before, during and after a storm. The website also has information on how Duke Energy restores power, generator safety, flooding and electrical safety and more.

In addition, Duke Energy recommends customers review these preparedness tips:

  • Create or update an emergency supply kit that includes everything an individual or family would need – especially medicines, water, nonperishable foods and other supplies that might be hard to find after a storm hits.
  • Keep a portable radio or TV or a NOAA weather radio on hand to monitor weather forecasts and vital information from state and local officials.
  • Charge cellphones, computers and other electronic devices in advance of storms to stay connected to important safety and response information. Consider purchasing and charging portable battery chargers.
  • Maintain a plan to move family members – especially those with special needs – to safe, alternative locations in case extended power outages occur or evacuation is required.
  • Pet owners should arrange to stay at evacuation shelters that accept pets, friends' or family members' homes or pet-friendly hotels.
  • Everyone should always stay away from power lines that have fallen or are sagging – and consider all lines energized, as well as trees, limbs, fences or anything in contact with lines. Downed lines are hard to see in the rain and standing water. Anyone who encounters large pools of standing water should stop, back up and choose another path.

Reporting a power outage
Duke Energy advises customers to enroll in Outage Alerts to get information about area outages and restoration efforts via text message, voice message or email. In addition, customers can report power outages via the Duke Energy app or website, by texting OUT to 57801 or by calling 800.POWERON (800.769.3766).

High-water reminders
The company is actively moving water through its river system and lowering lake levels in the Carolinas ahead of the anticipated heavy rainfall. Flooding, however, is still possible due to unpredictable rainfall amounts.

Duke Energy encourages individuals who live along lakes and rivers and in flood-prone areas to pay close attention to local media and weather forecasts for changes in weather conditions and rising water levels. In addition, local emergency management officials – working in close coordination with Duke Energy – may issue notifications to those who may be directly impacted by high-water conditions.

Real-time lake level information is available at duke-energy.com/lakes, by calling 800.829.LAKE (5253) and via the Duke Energy Lake View mobile app, which is available from the App Store and Google Play.

Red Cross Emergency app, donation for disaster response and relief
The Duke Energy Foundation announced a $50,000 donation to the American Red Cross to support disaster response and relief efforts in advance of the storm.

This is in addition to the Foundation's previous $100,000 grant to upgrade the organization's Emergency app. The free weather safety app is available in both English and Spanish and offers a variety of features including emergency checklists, interactive maps of open shelters and the ability to monitor multiple locations for weather alerts.

Over the past five years, Duke Energy and its Foundation have donated more than $2.8 million to the American Red Cross in support of disaster relief and $19.5 million in emergency preparedness and response efforts across the Southeast and Midwest. This includes $6.2 million in North Carolina and $3.3 million in South Carolina.

Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.

Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.

Contact:
24-Hour: 800.559.3853

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SOURCE Duke Energy

FAQ

How many workers has Duke Energy (DUK) mobilized for Tropical Storm Helene?

Duke Energy has mobilized over 10,000 workers, including lineworkers, tree trimmers, and other storm support personnel, in preparation for Tropical Storm Helene in the Carolinas.

What safety measures is Duke Energy (DUK) recommending for customers ahead of Helene?

Duke Energy is advising customers to prepare emergency supply kits, charge electronic devices, maintain an evacuation plan, and stay informed about weather conditions. The company also emphasizes avoiding downed power lines and standing water.

How much has Duke Energy (DUK) donated to the American Red Cross for disaster response?

The Duke Energy Foundation has donated $50,000 to the American Red Cross for disaster response and relief efforts related to Tropical Storm Helene. This is in addition to a previous $100,000 grant for upgrading the Emergency app.

What steps is Duke Energy (DUK) taking to prevent flooding during Tropical Storm Helene?

Duke Energy is actively moving water through its river system and lowering lake levels in the Carolinas to mitigate potential flooding risks from the anticipated heavy rainfall associated with Tropical Storm Helene.

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