Duke Energy Florida provides financial assistance as fuel and storm cost filings impact 2023 rates
Duke Energy Florida has proposed adjustments to fuel and capacity rates, seeking recovery of approximately $795 million in fuel costs and $442.1 million for storm restoration, primarily due to Hurricanes Ian and Nicole. The proposal comes amid rising natural gas prices and aims to insulate customers from volatility. If approved by the Florida Public Service Commission, residential bills will increase by about $33.49, resulting in a 20% uptick starting April 2023. Despite these increases, Duke Energy emphasizes customer support through assistance programs and tax savings from solar investments. The company aims for increased solar power generation, targeting a total of 1,500 megawatts by 2024.
- Seeking $795 million recovery for fuel costs and $442.1 million for storm restoration, facilitating financial stability.
- Planned increase of 1,500 megawatts of solar capacity by 2024, indicating commitment to sustainable energy.
- Approximately $56 million in annual tax savings passed to customers from the Inflation Reduction Act.
- Proposed rate increase of approximately 20% for residential customers due to rising fuel costs.
- Actual under-recovery of $1.18 billion in fuel costs in 2022, indicating financial pressure.
- Company continues to offer customer assistance, extended payment plans and cost-saving tools
"We're here to help. We understand customers continue to face increased financial pressures due to inflation and other economic stress," said
During 2021 and 2022, a number of unique events drove up natural gas prices and caused supply uncertainty which affected not only utility companies but a variety of other industries that rely on natural gas as well.
Although
The company does not profit from these increased fuel costs, and proactively takes measures to insulate customers from volatility.
The
The
If approved by the FPSC, the changes will be effective in
Commercial and industrial customers will see bill impacts ranging from a
Creative solutions to cut costs
DEF works hard to provide the best possible price for our customers. These steps include the previous implementation of an innovative rate mitigation plan to spread the recovery of unrecovered fuel costs over a longer period, delivering a diverse fuel mix, including solar for power generation, and managing fuel and generation resources in the most cost-effective manner for our customers.
As a result of the company's continued commitment to solar investments,
Manage your energy usage and billing
Duke Energy continues to support customers, connect them with available assistance, and offer tools and programs – including flexible payment plans – to help manage electric bills.
Budget Billing
Duke Energy's Budget Billing option lets customers pay one predictable amount every month to better manage their budget. The amount is periodically reviewed and adjusted. Learn more about Budget Billing here.
Pick Your Due Date
With Pick Your Due Date, customers can choose the date they want their Duke Energy bill to be due each month. Pick Your Due Date can give customers even more control over their energy bills. Learn more.
Track, manage your energy usage
Energy use can spike during the winter since heating is one of the biggest energy users in your home. Customers can easily track and adjust their usage when temperatures are highest.
- Smart meters provide customers with daily and hourly usage information to help them better understand their energy use and take steps to save energy and money. Video here.
- Duke Energy customers with smart meters also receive usage alerts through email and/or text halfway through their billing cycle, well before their bill arrives, with their current usage amount and a projection of what their final monthly bill could be.
- Customers can also set budget alerts, so they know when their bill reaches a specific dollar amount of their choosing, allowing them to adjust their usage and help save money on their bill.
New rates and other benefits
We offer a host of new ways to help you reduce energy costs including reduced fees and flexible rates. Click here to learn more: www.duke-energy.com/home/billing/rates/new-rates-florida
Home Energy Check
Find ways to reduce your home's energy use, learn how to lower your bill and see if you qualify for rebates and free energy-saving products: www.duke-energy.com/home/products/home-energy-check
Business Energy Check
Learn how to lower your bill, sign up for a free business energy assessment and get valuable Smart $aver® incentives. Learn more here: www.duke-energy.com/business/products/business-energy-check
EnergyWise® Home
EnergyWise Home is an easy way you can help reduce energy use during periods of high demand. Plus, you'll save on your electric bill by getting up to
Other energy-saving programs, tips and guidance to help you manage higher energy bills that can result from increased energy are available at duke-energy.com/Winter.
Assistance agency funds
Some customers may also qualify for assistance from various government and nonprofit programs for utility bills and other household expenses. 211.org is a free service to help customers find local community agencies that can help meet a wide range of needs, including utility bills, housing, food and other essentials, child and elder care, medical expenses and health counseling. To learn about agencies that serve your area, dial 211, visit 211.org online or text your ZIP code to 898211 for information on where to get help.
In addition,
LIHEAP
This income-based program allows those earning below certain thresholds to qualify for federal energy bill assistance money through the
Installment plans
Installment plans give customers more flexibility to pay a past-due balance over a longer period. Customers can request a few extra days or restructure the past-due balance into a monthly payment plan. Customers should contact Duke Energy to discuss options available to them: 800.700.8744.
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an aggressive clean energy transition to achieve its goals of net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company has interim carbon emission targets of at least
Duke Energy was named to Fortune's 2022 "World's Most Admired Companies" list and Forbes' "World's Best Employers" list. More information is available at duke-energy.com. The Duke Energy News Center contains news releases, fact sheets, photos and videos. Duke Energy's illumination features stories about people, innovations, community topics and environmental issues. Follow Duke Energy on
Media contact:
Media line: 800.559.3853
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SOURCE Duke Energy
FAQ
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