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Duke Energy crews restore power for over 600,000 customers, establish estimated time of restoration for North Florida counties

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Duke Energy Florida has restored power for over 600,000 customers following Hurricane Helene, with nearly 150,000 still experiencing outages. The company has set estimated restoration times for Big Bend and North Florida counties by 11:59 p.m. Sunday, Sept. 29, 2024, expecting to restore 95% of affected customers. However, coastal areas of Pinellas County face significant challenges due to storm surge and wind damage, requiring longer restoration times.

Duke Energy's workforce of over 8,000 is working around the clock to restore power. The company acknowledges potential delays in some areas due to additional damage or access issues. Customers are advised that individual service line problems may require electrician intervention before power can be reconnected. Duke Energy (NYSE: DUK) serves 2 million customers in Florida and is executing an ambitious clean energy transition towards net-zero emissions.

Duke Energy Florida ha ripristinato l'energia per oltre 600.000 clienti dopo l'uragano Helene, con quasi 150.000 persone che continuano a subire interruzioni. L'azienda ha stabilito tempistiche di ripristino stimate per le contee di Big Bend e North Florida entro le 23:59 di domenica 29 settembre 2024, prevedendo di ripristinare il 95% dei clienti colpiti. Tuttavia, le aree costiere della contea di Pinellas affrontano sfide significative a causa dell’innalzamento del livello del mare e dei danni del vento, richiedendo tempi di ripristino più lunghi.

La forza lavoro di Duke Energy, composta da oltre 8.000 persone, sta lavorando giorno e notte per ripristinare l'energia. L'azienda riconosce potenziali ritardi in alcune aree a causa di danni aggiuntivi o problemi di accesso. Si consiglia ai clienti che i problemi con le linee di servizio individuali potrebbero richiedere l'intervento di un elettricista prima che l'energia possa essere ricollegata. Duke Energy (NYSE: DUK) serve 2 milioni di clienti in Florida ed sta attuando una transizione energetica ambiziosa verso zero emissioni nette.

Duke Energy Florida ha restaurado la energía para más de 600,000 clientes tras el huracán Helene, con casi 150,000 aún experimentando cortes. La empresa ha establecido tiempos estimados de restauración para los condados de Big Bend y North Florida antes de las 11:59 p.m. del domingo 29 de septiembre de 2024, esperando restaurar el 95% de los clientes afectados. Sin embargo, las áreas costeras del condado de Pinellas enfrentan desafíos significativos debido a la surgencia de tormentas y daños por viento, lo que requiere tiempos de restauración más largos.

La fuerza laboral de Duke Energy, compuesta por más de 8,000 personas, está trabajando sin descanso para restaurar la energía. La empresa reconoce posibles retrasos en algunas áreas debido a daños adicionales o problemas de acceso. Se aconseja a los clientes que los problemas con las líneas de servicio individuales pueden requerir la intervención de un electricista antes de que se pueda reconectar la energía. Duke Energy (NYSE: DUK) atiende a 2 millones de clientes en Florida y está llevando a cabo una ambiciosa transición hacia la energía limpia con el objetivo de alcanzar emisiones netas cero.

Duke Energy Florida는 허리케인 헬렌 이후 60만 명 이상의 고객에게 전력을 복구했습니다. 현재 약 15만 명이 여전히 정전 상태입니다. 회사는 빅 벤드와 북부 플로리다 카운티의 복구 예상 시간을 2024년 9월 29일 일요일 오후 11시 59분까지 설정했으며, 영향을 받은 고객의 95%를 복구할 것으로 예상하고 있습니다. 하지만 피넬라스 카운티의 해안 지역은 폭풍 해일과 바람 피해로 인해 상당한 어려움에 직면해 있어 복구 시간이 더 오래 걸릴 것으로 보입니다.

Duke Energy의 8,000명 이상의 직원이 전력 복구를 위해 밤낮없이 노력하고 있습니다. 회사는 추가 피해나 접근 문제로 인해 일부 지역에서 지연이 발생할 수 있음을 인정합니다. 고객들은 개별 서비스 라인 문제로 인해 전력을 재연결하기 전에 전기기사가 필요할 수 있음을 알려드립니다. Duke Energy(NYSE: DUK)는 플로리다에서 200만 고객을 전력 공급하며, 넷 제로 배출을 향한 야심찬 청정 에너지 전환을 진행하고 있습니다.

Duke Energy Florida a restauré l'électricité pour plus de 600 000 clients après l'ouragan Helene, avec près de 150 000 toujours en panne. La société a fixé des délais de restauration estimés pour les départements de Big Bend et du nord de la Floride avant 23h59 le dimanche 29 septembre 2024, s'attendant à rétablir 95% des clients concernés. Cependant, les zones côtières du comté de Pinellas rencontrent des défis importants en raison de la montée des eaux et des dégâts causés par le vent, ce qui nécessite des délais de restauration plus longs.

Les 8 000 employés de Duke Energy travaillent sans relâche pour rétablir l'électricité. L'entreprise reconnaît que des retards sont possibles dans certaines régions en raison de dommages supplémentaires ou de problèmes d'accès. Les clients sont informés que des problèmes au niveau des lignes de service individuelles peuvent nécessiter l'intervention d'un électricien avant que l'électricité puisse être reconnectée. Duke Energy (NYSE: DUK) dessert 2 millions de clients en Floride et met en œuvre une transition énergétique ambitieuse vers des émissions nettes nulles.

Duke Energy Florida hat die Stromversorgung für über 600.000 Kunden wiederhergestellt nach dem Hurrikan Helene, wobei fast 150.000 weiterhin Unterbrechungen erleben. Das Unternehmen hat geschätzte Wiederherstellungszeiten für die Landkreise Big Bend und North Florida bis 23:59 Uhr am Sonntag, den 29. September 2024, festgelegt und erwartet, 95% der betroffenen Kunden wiederherzustellen. Allerdings stehen die Küstengebiete des Pinellas County aufgrund von Sturmfluten und Windschäden vor erheblichen Herausforderungen, was längere Wiederherstellungszeiten erforderlich macht.

Die Belegschaft von Duke Energy, die aus über 8.000 Mitarbeitern besteht, arbeitet rund um die Uhr, um den Strom wiederherzustellen. Das Unternehmen erkennt potenzielle Verzögerungen in einigen Gebieten aufgrund zusätzlicher Schäden oder Zugangsproblemen an. Kunden wird geraten, dass Probleme mit den individuellen Serviceleitungen möglicherweise das Eingreifen eines Elektrikers erfordern, bevor der Strom wieder eingeschaltet werden kann. Duke Energy (NYSE: DUK) versorgt 2 Millionen Kunden in Florida und setzt eine ehrgeizige Energieumstellung auf netto Null Emissionen um.

Positive
  • Restored power for over 600,000 customers
  • Established clear restoration timeline for most affected areas
  • Large workforce of 8,000+ deployed for power restoration efforts
  • 95% of customers in Big Bend and North Florida counties expected to be restored by Sept. 29
Negative
  • Nearly 150,000 customers still without power
  • Significant damage in coastal areas requiring longer restoration times
  • Potential delays in restoration due to unforeseen damage or access issues
  • Some structures unable to receive power due to extensive damage

Insights

Duke Energy's rapid response to Hurricane Helene demonstrates strong operational resilience. Restoring power to over 600,000 customers in a short time frame is impressive, showcasing the company's robust emergency response capabilities. The deployment of a 8,000+ strong workforce indicates significant resource allocation and preparedness.

The established timeline for restoring power to 95% of affected customers in the Big Bend and North Florida counties by September 29 is ambitious but achievable given their progress. This efficiency in power restoration is likely to be viewed positively by investors, as it minimizes revenue loss and potential regulatory scrutiny.

However, the extensive damage to coastal areas, particularly in Pinellas County, presents longer-term challenges. The need for infrastructure rebuilding in these areas could lead to increased capital expenditures in the coming quarters. Investors should monitor how these costs might impact Duke Energy's financial performance and capital allocation strategies in the near term.

This event highlights Duke Energy's critical role in disaster recovery and its importance to the communities it serves. The company's ability to quickly mobilize resources and provide clear communication during a crisis enhances its reputation and strengthens its relationship with customers and regulators.

From a financial perspective, while natural disasters can lead to short-term costs, they often result in opportunities for grid modernization and infrastructure improvements. These investments can potentially be recovered through rate adjustments, supporting long-term revenue stability.

Investors should note Duke Energy's proactive approach to the clean energy transition, as mentioned in the company profile. This aligns with broader industry trends and regulatory pressures, potentially positioning the company favorably for future growth in renewable energy and grid modernization projects.

Overall, while the hurricane's impact may cause some near-term volatility, Duke Energy's efficient response and long-term strategic positioning in the evolving energy landscape suggest a stable outlook for the company.

ST. PETERSBURG, Fla., Sept. 28, 2024 /PRNewswire/ -- As of 5 p.m. ET today, Duke Energy Florida's crews restored power for over 600,000 customers, while nearly 150,000 continue to experience outages as a result of Hurricane Helene.

Our workforce is more than 8,000 strong, with many working through the night to get everyone's power back on. (Click here and here for aerial saw video.)

This afternoon, the company established estimated times of restoration for the company's Big Bend and North Florida counties for 11:59 p.m. Sunday, Sept. 29, 2024. Approximately 95% of these customers are expected to be restored, though many will be restored sooner.

With these latest estimated times, the majority of customers in Duke Energy Florida's territory will be restored by tomorrow.

However, coastal areas of Pinellas County experienced significant damage from storm surge and strong wind. Many of the barrier islands and areas along Gulf Boulevard will require a rebuild and will take longer to energize. Additionally, due to the damage to homes and businesses, some structures will not be able to receive power.

"We are closely collaborating with our communities in areas devastated by this historic storm," said Todd Fountain, Duke Energy Florida storm director. "We understand that we provide an essential service, and it can be frustrating to be without power. We appreciated your patience and support during this challenging time."

Reasons why you may not receive power by the expected time

We do our best to ensure our estimates are as accurate as possible, but we occasionally must adjust those times as we uncover additional damage or problems with access.

Sometimes, customers may see a neighbor's lights come back on while they are still without power. A few explanations:

  • Parts of the neighborhood may be served by different circuits, and not all circuits come back at the same time.
  • There may also be a problem with their individual service line or their meter.

If the meter box is pulled away from a customer's house or mobile home service pole and power is not being received, the homeowner is responsible for contacting an electrician to reattach the meter box and/or provide a permanent fix. In some instances, an electrical inspection may be required by the county before Duke Energy can reconnect service. An electrician can advise customers on next steps.

For rooftop solar owners, solar panels don't guarantee power during an outage since they operate partly using energy from Duke Energy's grid. Two exceptions are installing an off-grid solar system or installing a method of energy storage, such as batteries.

Outages can be reported online, through the Duke Energy mobile app, by texting OUT to 57801 or by calling 800.228.8485.

The most up-to-date information about restoration efforts can be accessed on Duke Energy's Outage Map or by enrolling in Outage Alerts.

For more information and resources, please visit dukeenergyupdates.com/Florida.

Duke Energy Florida 

Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.  

Duke Energy 

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. 

Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.  

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition. 

Contact: Ana Gibbs
24-Hour: 800.559.3853 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/duke-energy-crews-restore-power-for-over-600-000-customers-establish-estimated-time-of-restoration-for-north-florida-counties-302261736.html

SOURCE Duke Energy

FAQ

When will Duke Energy (DUK) restore power to North Florida counties after Hurricane Helene?

Duke Energy expects to restore power to approximately 95% of customers in Big Bend and North Florida counties by 11:59 p.m. Sunday, Sept. 29, 2024.

How many customers has Duke Energy (DUK) restored power to after Hurricane Helene?

As of September 28, 2024, Duke Energy has restored power to over 600,000 customers affected by Hurricane Helene.

What areas are facing longer power restoration times from Duke Energy (DUK) after Hurricane Helene?

Coastal areas of Pinellas County, including barrier islands and areas along Gulf Boulevard, are facing longer restoration times due to significant damage from storm surge and strong winds.

How many Duke Energy (DUK) customers are still without power after Hurricane Helene?

As of September 28, 2024, nearly 150,000 Duke Energy customers are still experiencing power outages as a result of Hurricane Helene.

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