Michigan winter temperatures expected to drive up energy use
DTE Energy is preparing customers for expected increases in winter energy usage by providing resources and tips for managing consumption and costs. The company, which recently earned top scores in Customer Satisfaction with Business Natural Gas Service in the Midwest, buys natural gas in advance when costs are lower to maintain affordability. Key recommendations include setting thermostats to 68 degrees during the day, which can save 3% on heating costs per degree lowered, and sealing air leaks to save up to 10% on annual energy costs. DTE offers financial assistance programs and encourages customers facing payment difficulties to contact them at 800-477-4747 for support options.
DTE Energy sta preparando i clienti per i previsti aumenti nell'uso energetico invernale, fornendo risorse e suggerimenti per gestire i consumi e i costi. L'azienda, che ha recentemente ottenuto punteggi elevati nella soddisfazione dei clienti per il servizio di gas naturale in Midwest, acquista gas naturale in anticipo quando i costi sono più bassi per mantenere l'accessibilità. Le raccomandazioni principali includono l'impostazione dei termostati a 68 gradi durante il giorno, il che può far risparmiare il 3% sui costi di riscaldamento per ogni grado abbassato, e sigillare le perdite d'aria per risparmiare fino al 10% sui costi energetici annuali. DTE offre programmi di assistenza finanziaria e incoraggia i clienti che affrontano difficoltà nei pagamenti a contattarli al numero 800-477-4747 per opzioni di supporto.
DTE Energy está preparando a los clientes para los aumentos esperados en el uso de energía durante el invierno, proporcionando recursos y consejos para gestionar el consumo y los costos. La empresa, que recientemente obtuvo las mejores calificaciones en Satisfacción del Cliente con el Servicio de Gas Natural para Empresas en el Medio Oeste, compra gas natural por adelantado cuando los costos son más bajos para mantener la asequibilidad. Las recomendaciones clave incluyen configurar los termostatos a 68 grados durante el día, lo que puede ahorrar el 3% en costos de calefacción por cada grado que se reduzca, y sellar las fugas de aire para ahorrar hasta un 10% en costos energéticos anuales. DTE ofrece programas de asistencia financiera y alienta a los clientes que enfrentan dificultades de pago a contactarlos al 800-477-4747 para opciones de apoyo.
DTE 에너지는 겨울철 에너지 사용 증가에 대비하여 고객에게 소비 및 비용 관리에 대한 자료와 요령을 제공하고 있습니다. 최근 중서부에서 비즈니스 천연가스 서비스 고객 만족도에서 최고 점수를 받은 이 회사는 비용이 낮을 때 미리 천연가스를 구매하여 가격 경쟁력을 유지합니다. 주요 권장 사항 중 하나는 낮 동안 온도 조절기를 68도에 설정하는 것입니다, 이는 온도를 1도 낮출 때마다 난방비를 3% 절약할 수 있습니다. 공기 누출을 밀봉하는 것으로 연간 에너지 비용을 10%까지 절감할 수 있습니다. DTE는 재정 지원 프로그램을 제공하며, 지불 문제에 직면한 고객은 800-477-4747로 연락하여 지원 옵션을 문의할 것을 권장합니다.
DTE Energy prépare ses clients à une augmentation prévue de la consommation d'énergie pendant l'hiver en fournissant des ressources et des conseils pour gérer la consommation et les coûts. L'entreprise, qui a récemment obtenu les meilleures notes en satisfaction client pour le service de gaz naturel aux entreprises dans le Midwest, achète du gaz naturel à l'avance lorsque les coûts sont plus bas afin de maintenir l'accessibilité. Les recommandations clés incluent le réglage des thermostats à 68 degrés pendant la journée, ce qui peut permettre d'économiser 3% sur les coûts de chauffage pour chaque degré abaissé, et l'étanchéité des fuites d'air pour économiser jusqu'à 10% des coûts énergétiques annuels. DTE propose des programmes d'aide financière et encourage les clients rencontrant des difficultés de paiement à les contacter au 800-477-4747 pour obtenir des options de soutien.
DTE Energy bereitet die Kunden auf erwartete Anstiege des Energieverbrauchs im Winter vor, indem sie Ressourcen und Tipps zur Verwaltung von Verbrauch und Kosten bereitstellt. Das Unternehmen, das kürzlich die besten Bewertungen in der Kundenzufriedenheit mit dem Dienst für Geschäftlich genutztes Erdgas im Mittleren Westen erhalten hat, kauft Erdgas im Voraus, wenn die Kosten niedriger sind, um die Erschwinglichkeit zu gewährleisten. Wichtige Empfehlungen beinhalten, die Thermostate tagsüber auf 68 Grad einzustellen, was bei jeder gesenkten Gradzahl 3% der Heizkosten sparen kann, und Luftleckagen abzudichten, um bis zu 10% der jährlichen Energiekosten zu sparen. DTE bietet Finanzhilfsprogramme an und ermutigt Kunden, die Zahlungsschwierigkeiten haben, sie unter 800-477-4747 zu kontaktieren, um Unterstützungsmöglichkeiten zu besprechen.
- Proactive natural gas purchasing strategy to maintain cost efficiency
- Top ranking in J.D. Power 2024 U.S. Gas Utility Business Customer Satisfaction Study for Midwest region
- Implementation of customer assistance programs for financial hardship cases
- Expected increase in energy usage and associated costs for winter season
Insights
This winter outlook presents both operational and financial implications for DTE Energy. The company's proactive approach to natural gas procurement, buying when prices are lower, demonstrates sound cost management. The forecasted milder winter temperatures could lead to lower-than-historical energy consumption, potentially impacting revenue, though this may be offset by the company's fixed-cost recovery mechanisms.
The 3% savings per degree in thermostat adjustments and potential 10% annual savings from air leak sealing represent meaningful cost reductions for customers, which could help maintain payment consistency and reduce bad debt exposure. DTE's top J.D. Power ranking for business customer satisfaction strengthens its regulatory position and supports stable customer relationships.
DTE Energy is connecting its customers to resources and information to help them manage use and keep bills affordable
DETROIT, Nov. 01, 2024 (GLOBE NEWSWIRE) -- Forecasts for the coming winter suggest temperatures may not dip as low as in recent years, but energy use is still expected to increase as it does each winter. DTE Energy is reaching out to customers to share tips on managing use and getting assistance if they’re having trouble paying bills. This effort comes just after DTE earned the top score in Customer Satisfaction with Business Natural Gas Service in the Midwest* in the J.D. Power 2024 U.S. Gas Utility Business Customer Satisfaction Study.
While DTE works throughout the year to keep energy affordable — buying natural gas in advance of when it’s needed, often when costs are lower — the company is encouraging customers to take simple steps now to make bills even more manageable this winter. For instance, customers can:
- Adjust thermostats by setting them to 68 degrees during the day and lowering temperatures a few degrees at night while sleeping. Customers can save about
3% on heating costs for each degree they lower their thermostats. - Seal air leaks around doors and windows to prevent drafts and energy loss, which can save up to
10% on annual energy costs. - Open the blinds or drapes to let the sun in, and close them at night to hold heat in.
- Find additional tips for winter savings at dteenergy.com/staywarm.
“Making sure our customers have the safe, reliable and affordable energy they need this winter is our top priority,” said Bob Richard, president and COO, DTE Gas. “Our customers pay what we pay for natural gas, since we do not mark up the cost, and we're committed to helping them further through raising awareness on energy efficiency and by connecting them to financial assistance if needed. We want to help keep our customers warm and safe throughout the winter and year-round.”
Following energy efficiency tips can help keep energy bills affordable, but DTE understands that customers experiencing financial challenges may need extra assistance for the energy they need during a cold winter. The company offers this important advice to those in need of help:
- Customers should reach out to DTE at 800-477-4747 as soon as they know they may have trouble paying an upcoming bill. The sooner the customer reaches out, the better DTE can support their needs.
- Customers may also be eligible for protection from service interruptions based on income and other factors. Explore these options at dteenergy.com/help.
- Customers can access additional support with energy, food, shelter and other necessities. A call to 211 can connect those in need to agencies offering further assistance.
*DTE Energy received the highest score in the Midwest region of the J.D. Power 2024 U.S. Gas Utility Business Satisfaction Study of customers’ satisfaction nationally among business customers in the U.S. Visit jdpower.com/awards for more details.
About DTE Energy
DTE Energy (NYSE:DTE) is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services nationwide. Its operating units include an electric company serving 2.3 million customers in Southeast Michigan and a natural gas company serving 1.3 million customers across Michigan. The DTE portfolio also includes energy businesses focused on custom energy solutions, renewable energy generation, and energy marketing and trading. DTE has continued to accelerate its carbon reduction goals to meet aggressive targets and is committed to serving with its energy through volunteerism, education and employment initiatives, philanthropy, emission reductions and economic progress. Information about DTE is available at dteenergy.com, empoweringmichigan.com, x.com/dte_energy and facebook.com/dteenergy.
FAQ
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