Welcome to our dedicated page for Amdocs news (Ticker: DOX), a resource for investors and traders seeking the latest updates and insights on Amdocs stock.
Amdocs Limited (NASDAQ: DOX) is a global leader in customer experience software solutions and services, primarily serving the communications, entertainment, and media industries. With over 30 years of expertise, Amdocs delivers a comprehensive portfolio that includes Business Support Systems (BSS), Operational Support Systems (OSS), network control and optimization solutions, all designed to streamline complex operating environments, reduce costs, and accelerate time-to-market for new products and services.
Core Business and Products:
- Business Support Systems (BSS): Amdocs offers solutions that help service providers manage customer relationships, billing, and revenue generation.
- Operational Support Systems (OSS): These systems support the planning, deployment, and management of telecommunications networks.
- Managed Services: Amdocs provides ongoing support and maintenance for its software solutions, ensuring optimal performance and reliability.
- Cloud-Native Solutions: Amdocs offers open and modular cloud solutions that are scalable and flexible to meet the evolving needs of service providers.
Recent Achievements:
- Subscription Marketplace: Amdocs has expanded its subscription marketplace, enabling A1 Telekom Austria to easily onboard, integrate, and monetize partner services.
- 5G Services: Amdocs is working with Magyar Telekom to modernize their policy control platform, accelerating the introduction of new 5G services.
- Generative AI Integration: At the Mobile World Congress Barcelona, Amdocs showcased CES24 and CES Copilot, leveraging generative AI to enhance service provider capabilities.
- Strategic Collaborations: Amdocs entered into a long-term agreement with DELTA Fiber Nederland to support its monetization systems, and formed an alliance with BMC to promote integrated services offerings.
Financial Performance:
In fiscal 2023, Amdocs reported revenues of $4.89 billion, reflecting its strong market position and robust demand for its solutions. The company continues to demonstrate healthy growth with a record 12-month backlog of $4.23 billion as of the second quarter of fiscal 2024.
Global Reach:
Amdocs operates in over 90 countries and employs approximately 29,000 people worldwide. The company's strong presence in North America, Europe, and other regions underscores its global influence and capability to serve diverse markets.
Future Outlook:
Amdocs is committed to driving innovation in the telecommunications and media industries. With its focus on cloud migration, 5G monetization, and network automation, Amdocs is well-positioned to continue delivering value to its customers and stakeholders.
Amdocs (NASDAQ:DOX) released findings from an IDC global study highlighting the critical role of data modernization in leveraging AI potential. The study reveals that only 19% of communications service providers have fully implemented integrated processes for effective AI data modernization.
Key findings show that 78% of respondents anticipate new investments in automated data cleaning for GenAI, while 65% have accelerated their shift to cloud-first data architecture. Additionally, 76% of service providers expect significant business transformation through AI-enabled 'service-as-a-software', and 73% foresee increased data modernization investments for agentic AI.
The study reveals that service providers currently can only access about 50% of their internal data for AI models and analytics, highlighting significant room for improvement in data accessibility and utilization.
Amdocs (NASDAQ:DOX) has launched the Amdocs AI Factory, a comprehensive solution enabling service providers to commercialize generative AI services. The offering targets the growing enterprise and sovereign AI market, which is projected to grow at 18% annually over the next five years.
The solution focuses on three key market opportunities: GPU as a Service (GPUaaS), model gardens for AI development, and verticalized AI applications for different industries. Through strategic collaborations with NVIDIA and Dell, the platform integrates Amdocs' amAIz generative AI platform, monetization suite, NVIDIA's NeMo and NIM microservices, and Dell PowerEdge servers.
The AI Factory aims to help service providers leverage their existing assets, including their trusted position as national players, enterprise footprints, IT capabilities, and data center infrastructure, to capture new revenue streams in the AI services market.
Amdocs (NASDAQ:DOX) has unveiled its new amAIz Suite, a comprehensive Generative AI solution designed for communications service providers (CSPs). The suite aims to unify data, generate insights, and deploy AI applications that transform business operations.
The solution includes three main components: Amdocs AI & Data Platform (AIDP) for handling large amounts of telco data, Customer Experience Insights (CXI) which uses advanced analytics to improve customer satisfaction by up to 45%, and amAIz Agents that enhance various operational aspects including care, network, sales, and services.
The suite is powered by partnerships with industry leaders including NVIDIA, Microsoft, Google, AWS, and Dell. Amdocs will showcase the amAIz Suite at Mobile World Congress Barcelona in March 2025.
Amdocs (NASDAQ:DOX) has received significant recognition from multiple industry analyst firms across various domains. The company maintained its position as the global leader in monetization platforms for the 17th consecutive year with a 16% market share according to Analysys Mason.
Notable achievements include leading positions in:
- BSS/OSS and IT Services with 14% market share in telco IT software
- Network automation and service orchestration with 13% market share
- Engineering systems leadership for seven consecutive years (15% market share)
- Telecom and media software testing services (16% market share)
The company was also recognized as a Leader in Gartner's Magic Quadrant for AI in CSP Customer and Business Operations, and received high scores in Forrester's Wave for Continuous Automation and Testing Services.
Amdocs announced significant momentum for its Charging platform, reporting multiple new and upgraded implementations. The platform addresses siloed BSS platforms by providing extreme convergence and scalability, enhanced by AI and GenAI capabilities.
Key achievements include: a tier-one European provider achieving triple-digit performance improvements and 70% reduction in time-to-value; a European group's IoT services achieving 100% organic growth over two years with 99% reduction in system update time; a Southeast Asian provider reducing infrastructure costs by up to 80%; and successful implementations with a tier-one Asian operator and European group for enhanced reliability.
The company currently maintains over 70 deployments including cloud-based charging projects across public, private, and hybrid environments, with most being 5G or 5G-ready. The platform processes billions of transactions daily and can be implemented at various scales, from small deployments to full system consolidation.
Amdocs (NASDAQ:DOX) announced a significant milestone in implementing Beeline Kazakhstan's next-generation digital monetization system. The system has reached intermediate technical readiness, marking a important step toward full implementation. This advancement is part of Beeline Kazakhstan's broader modernization strategy to enhance customer experience and operational efficiency.
The new digital BSS system will enable Beeline Kazakhstan to deliver real-time customer experiences, accelerate product innovation, and streamline business processes. According to Oleksii Sharavar, Director of Change and Information Technology at Beeline Kazakhstan, the system is expected to go live soon, helping optimize their complex IT infrastructure and automate operations.
Amdocs (NASDAQ:DOX) has successfully completed a modernization project for Singapore's M1 , implementing a new cloud-native charging platform. The newly converged monetization solution integrates prepaid and postpaid services, as well as 4G and 5G capabilities, building upon earlier prepaid charging infrastructure.
The platform, deployed on public cloud, aims to help M1 address customer expectations in a price-sensitive market while providing enhanced user experience and access to latest offers. The solution is designed for long-term scalability, enabling faster product launches and improved service delivery.
According to M1's Chief Digital Officer Marko Cetkovic, the new platform will increase network robustness and enable faster, more cost-efficient launch of postpaid services. Amdocs' Group President Anthony Goonetilleke highlighted that the platform will help M1 drive revenue growth and deliver exceptional customer experiences while improving operational efficiency.
Amdocs (NASDAQ:DOX) has been selected by Tusass, Greenland's largest telecom provider, to modernize its convergent charging and billing platform. The strategic upgrade aims to enhance Tusass' digital transformation by improving scalability, flexibility, and operational efficiency through a fully virtualized environment.
The upgraded platform will feature a unified service catalog, faster service launches, enhanced disaster recovery capabilities, and seamless integration with open-source technologies. It will also provide support for 5G standalone networks, enabling Tusass to modernize operations and unlock new revenue opportunities.
Thomas Hansen, CIO at Tusass, emphasized the importance of staying ahead of industry trends and providing innovative services, while Amdocs' Group President Anthony Goonetilleke highlighted how the upgrade will help Tusass adapt to modern telecom industry demands.
Amdocs (NASDAQ:DOX) announced that Systegra Technologies, a Nigerian service provider, has selected Amdocs connectX, a cloud-based 'telco in a box' solution powered by AWS, to enhance its mobile virtual network enabler (MVNE) services. The AI-native multi-tenant platform will support mobile virtual network operators across Nigeria with wireless prepaid, postpaid, and B2C solutions.
The implementation aims to drive operational efficiency and scalability while ensuring compliance with local data residency requirements. The platform features modern microservices architecture and follows TMF Open API guidelines for simplified integration. Systegra Technologies, a subsidiary of Interswitch Group, will leverage connectX to provide customers with enhanced digital experiences and greater control over their connectivity services.
Amdocs (NASDAQ:DOX) has announced a multi-year agreement with Crnogorski Telekom, Deutsche Telekom's Montenegro subsidiary, to upgrade and migrate its monetization systems to the cloud. The project encompasses the modernization of billing, charging, ordering, and CRM systems to Amdocs' latest cloud-based version.
The upgrade aims to provide Crnogorski Telekom with enhanced flexibility, scalability, and cost-efficiency. The implementation will enable faster market introduction of new products while maintaining service reliability and security. According to Stjepan Udovičić, CEO at Crnogorski Telekom, this collaboration reinforces their commitment to becoming customer experience and innovation leaders in Montenegro and Europe.
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