Lowes Foods Selects SmartSense by Digi to Automate Asset Health Monitoring, Integrate Proactive Maintenance, and Digitize Food Safety
Lowes Foods, part of Alex Lee, has partnered with SmartSense by Digi to enhance its food safety and operational efficiency. The collaboration will see SmartSense's IoT solutions implemented across 141 Lowes Foods locations, monitoring over 5,000 assets. This strategic decision aims to reduce product loss, improve employee productivity, and boost customer satisfaction. SmartSense's technology replaces manual processes with automated workflows, ensuring proactive asset maintenance and food safety compliance. This partnership is expected to significantly enhance the overall guest experience and return on investment for Lowes Foods.
- Lowes Foods will implement SmartSense's IoT solutions across 141 locations.
- Over 5,000 assets will be monitored using SmartSense technology.
- The partnership aims to reduce product loss and improve ROI.
- Digitalized task management processes will boost employee productivity.
- Enhanced food safety compliance through automated workflows.
- None.
Insights
Lowes Foods’ implementation of SmartSense by Digi's IoT solutions is a remarkable step towards enhancing operational efficiency. By automating asset health monitoring and integrating proactive maintenance, the supermarket chain can significantly minimize product losses due to technical malfunctions. This, in turn, ensures better food safety and quality, aligning with the regulatory requirements in the food retail sector.
IoT solutions like SmartSense allow for real-time data collection from various assets, enabling predictive maintenance. This means that potential issues can be identified and resolved before they lead to significant downtime or product spoilage. For instance, a malfunctioning refrigerator can be detected and serviced before it leads to food spoilage, thereby safeguarding inventory and customer trust.
Additionally, the digitalization of task management reduces the dependency on manual processes, which are often prone to human error. Employees can now focus more on value-added tasks, such as enhancing customer service, instead of mundane, repetitive tasks. This undoubtedly improves employee productivity and job satisfaction, potentially lowering turnover rates in the long run.
In essence, the integration of SmartSense’s IoT solutions could serve as a model for other regional grocery chains looking to modernize their operations. While the initial investment might be substantial, the long-term benefits in terms of operational efficiency and customer satisfaction make it a worthwhile venture.
The strategic partnership between Lowes Foods and SmartSense by Digi aligns well with the growing trend of digital transformation in the retail sector. In an industry where margins are often thin, the ability to enhance operational efficiency and reduce wastage can have a meaningful impact on profitability.
Lowes Foods' focus on increasing ROI through IoT solutions mirrors the broader market movement towards adopting smart technologies. The ability to monitor assets effectively and proactively addresses potential issues before they escalate, resulting in reduced operational costs. This is particularly important in the grocery sector, where product freshness is important to maintaining customer loyalty.
Additionally, the emphasis on food safety is likely to bolster Lowes Foods' reputation among health-conscious consumers. As more people become concerned about the origins and handling of their food, having a robust digital food safety program can serve as a competitive advantage. This could potentially translate to increased customer retention and higher sales over time.
However, it's essential to consider the broader market dynamics. With many competitors also investing in similar technologies, the key differentiator will be how effectively Lowes Foods can leverage these technologies to enhance the customer experience. Scaling these solutions efficiently across all locations and maintaining the high standards set during the initial rollout will be critical for sustained success.
Regional grocery store chain, part of Alex Lee, Inc., will amplify customer satisfaction, food safety, and employee productivity with IoT solutions
Lowes Foods Selects SmartSense by Digi to Automate Asset Health Monitoring, Integrate Proactive Maintenance, and Digitize Food Safety. (Graphic: Business Wire)
Founded in 1954 as a single store, Lowes Foods has become a leading regional supermarket chain across
“At SmartSense, we employ a customer-first mindset by delivering IoT solutions with hardware, software, and workflows that automate operations and help ensure food safety compliance,” said Guy Yehiav, President of SmartSense by Digi. “Lowes Foods has been exceptional to work with, and together we’re committed to reducing product loss and enhancing operational efficiency. Our collaboration is enriching both the customer and employee experience.”
Lowes Foods made a strategic choice and selected SmartSense as a solution provider after a meticulous evaluation of various market options, prioritizing precise condition monitoring to help reduce product losses and increase ROI. Leveraging the SmartSense solution, Lowes Foods has also digitalized its staff-wide task management processes, alleviating the strain of employees performing time-consuming and error-prone manual tasks. This newfound efficiency empowers staff to dedicate more attention to providing quality guest care.
“Our decision to implement SmartSense was driven by a strategic investment to support both the guest and host experience,” said Matt Bunker, Director of Safety & Asset Protection at Lowes Foods. “We analyzed several solution providers in the market and SmartSense came out on top across all of our criteria. SmartSense has completely digitized our food safety program, significantly boosting host productivity, improving our asset health, and enhancing the overall guest experience.”
SmartSense serves some of the largest grocers in the country with its IoT-enabled asset monitoring technology. Learn more about the company’s IoT solutions for grocery chains in the Grocery section of the SmartSense by Digi website.
About Digi International
Digi International (NASDAQ: DGII) is a leading global provider of business and mission-critical Internet of Things (IoT) connectivity products and solutions. We help our customers create next-generation connected products and solutions to deploy, monitor and manage critical communications infrastructures and compliance standards in demanding environments with high levels of security, relentless reliability and bulletproof performance. Founded in 1985, we’ve helped our customers connect over 100 million things, and growing. For more information, visit www.digi.com.
About SmartSense by Digi
SmartSense by Digi®, a business unit of Digi International (NASDAQ: DGII), is a leading global provider of Internet of Things (IoT) Sensing as a Service solutions that deliver dynamic and personalized asset monitoring, process digitization, and digital decisioning across key verticals. The company enables organizations to leverage the power of IoT automation, prescriptive workflows, and insightful analytics to ensure compliance, workforce productivity, brand loyalty, loss prevention, and reduction of waste and energy consumption. Combining new and innovative data-driven approaches with world-class IoT tools, SmartSense partners with enterprises to elevate their business outcomes and asset protection to new heights. For more information, visit www.smartsense.co/.
About Lowes Foods, LLC
Founded in 1954, Lowes Foods employs nearly 9,000 people and operates nearly 80 full-service supermarkets in the Carolinas. Locally owned and operated, Lowes Foods is truly a homegrown company committed to bringing community back to the table, by providing customers with the freshest and most innovative local products from local suppliers. The company maintains a strong focus on exceptional attention to our guests, with services like Lowes Foods-To-Go personal shopping and gas rewards discounts. To learn more, visit lowesfoods.com or follow Lowes Foods on Facebook or Twitter. Lowes Foods, LLC is a wholly owned subsidiary of Alex Lee, Inc.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240626727675/en/
Jeff Eltringham
Head of Marketing
Office: +1 952.912.3104
Jeff.Eltringham@digi.com
Source: SmartSense by Digi
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