Digi International Unveils Digi 360, Transforming Cellular IoT Solutions for Seamless Management and Enhanced ROI

Rhea-AI Summary

Digi International (NASDAQ: DGII) has launched Digi 360, a comprehensive subscription-based solution for cellular IoT. This new offering combines purpose-built devices, software, and services to simplify the deployment and management of IoT investments. Digi 360 includes:

1. Digi Remote Manager: An intelligent network command center for centralized control, management, and security.
2. Digi Cellular Devices: Industry-leading devices designed for challenging conditions and extended lifecycles.
3. Customer Care: 24/7/365 expert global support with a four-hour response SLA.
4. Lifetime Warranty: Enhanced protection for active subscribers.

Optional add-on services like Digi Containers, WAN Bonding, and Mobile VPN are available to customize solutions. Digi 360 aims to provide a future-proof investment and ease the complexity of IoT deployments across enterprise, industrial, and transportation environments.

Positive

• Launch of Digi 360, a comprehensive subscription-based IoT solution
• Integration of purpose-built devices, software, and services for simplified IoT management
• Inclusion of Digi Remote Manager for centralized control and security
• 24/7/365 expert global support with a four-hour response SLA
• Enhanced Lifetime Warranty for active subscribers
• Customizable add-on services for advanced security and uptime needs

Negative

• None.

Insights

Tech Expert

Digi International's launch of Digi 360 represents a significant shift in their business model towards a more comprehensive, subscription-based IoT solution. This move could potentially increase recurring revenue streams and improve customer retention. The all-in-one package, including hardware, software and services, addresses key pain points in IoT deployments such as complexity, security and management.

Key features like Digi Remote Manager for centralized control, purpose-built cellular devices and 24/7 expert support could give Digi a competitive edge in the IoT market. The Lifetime Warranty and customizable add-on services also enhance the value proposition for customers, potentially driving adoption.

For investors, this strategic shift towards a more integrated, service-oriented offering could lead to more predictable revenue and potentially higher margins in the long term. However, the success of this model will depend on market adoption and Digi's ability to deliver on the promised benefits of simplified IoT deployments and enhanced ROI for customers.

Market Research Analyst

The launch of Digi 360 aligns with broader industry trends towards integrated IoT solutions and subscription-based models. This move could position Digi International more favorably in the competitive IoT landscape, potentially expanding their market share.

Key market drivers that Digi 360 addresses include:

• Increasing demand for simplified IoT deployments
• Growing focus on IoT security and management
• Rising need for scalable and future-proof IoT solutions

The comprehensive nature of Digi 360, combining hardware, software and services, could appeal to enterprises looking to streamline their IoT initiatives and reduce total cost of ownership. This offering may be particularly attractive to sectors like industrial IoT, smart cities and transportation, where robust and reliable connectivity is crucial.

While the potential for increased recurring revenue is promising, investors should monitor adoption rates and customer feedback to gauge the long-term success of this new business model.

Comprehensive, subscription-based solution combines purpose-built devices, software and services to simplify the deployment and management of IoT investments

MINNEAPOLIS--(BUSINESS WIRE)-- Digi International (NASDAQ: DGII, www.digi.com), a leading global provider of Internet of Things (IoT) connectivity products and services, today announced the launch of Digi 360, an all-new subscription-based solution supporting ease-of-use, deployment visibility and optimized ROI for Digi cellular routers.

Digi International Unveils Digi 360, Transforming Cellular IoT Solutions for Seamless Management and Enhanced ROI (Graphic: Business Wire)

Delivering a comprehensive connectivity package, Digi 360 includes purpose-built devices, software, services and enhanced warranty to simplify the rollout of IoT projects and ease the challenges faced by enterprises when configuring, deploying and managing their deployments. With Digi 360, customers benefit from Digi’s robust devices that enable automation and edge computing across a wide range of enterprise, industrial and transportation environments, as well as the latest tools and resources to efficiently manage and secure deployments across evolving use cases. This comprehensive solution delivers an unparalleled customer experience that minimizes friction and maximizes return on investment.

“Digi 360 stands as the definitive solution for secure wireless connectivity deployments,” said Landon Reese, Vice President of Product Management at Digi International. “Bringing together software, management capabilities, state-of-the-art edge devices and expert support into a unified, comprehensive package, Digi 360 ensures our customers experience unmatched efficiency, security and reliability while enjoying significant cost savings.”

An all-encompassing, future-proof solution, Digi 360 integrates the critical components of Digi's offering to enable the best customer experience, while reducing friction and simplifying deployments:

• Management via Digi Remote Manager (Digi RM): Digi Remote Manager is an intelligent network command center, providing centralized control, management, security, and edge intelligence. Providing a single, secure platform that allows network health monitoring and instant alerts from across the network, Digi RM has the ability to both diagnose and repair issues, reducing the need to deploy a technician or roll a truck. Additional features include API access, simplified configuration, out-of-band management, scheduled automation and access to a range of value-added services.
• Digi Cellular Devices: Renowned for their exceptional performance even in the most challenging conditions, Digi’s easy-to-use, industry-leading devices offer configurability, scalability and purpose-built design. Additionally, Digi edge devices are designed for extended product lifecycles, world-class reliability, mobile and fixed wireless access and integrated software and security, to keep critical systems running efficiently.
• Customer Care: Digi Expert Support provides technical assistance, including 24/7/365 expert global support within a four-hour response service level agreement for priority case resolution, configuration and network troubleshooting, return merchandise authorization (RMA) assistance, and feature/functionality inquiries. Professional services are also available for integration with third-party devices, code debugging, and more, along with a Customer Success program for mission-critical deployments.
• Limited Lifetime Warranty: Digi 360 includes an enhanced Limited Lifetime Warranty, offering edge device protection for active subscribers for the full length of the subscription.

Additionally, customers can enhance their Digi 360 subscriptions by opting for add-on services, to customize their solutions to their unique deployments. Options such as Digi Containers, Digi WAN Bonding and Digi Mobile VPN provide additional capabilities, optimizing the customer experience and offering a tailored approach to meet the advanced security, uptime and quality of service needs of demanding applications.

“Digi 360 offers so much more than connectivity; it’s a complete, secure solution that eases complexity, alleviating the challenges in configuring, deploying and managing IoT deployments,” Reese said. “Designed to evolve with the always-in-flux IoT landscape, Digi 360 provides our customers with a future-proof investment as well as much-needed peace of mind.”

With Digi 360, enterprises and municipalities not only have robust devices that enable automation and edge computing across a wide range of environments, but also the tools and resources to efficiently manage, secure, and scale those deployments while enhancing the value of their networks in evolving use cases.

To learn more about Digi 360, please visit: www.digi.com/Digi360.

About Digi International

Digi International (NASDAQ: DGII) is a leading global provider of IoT connectivity products, services, and solutions. It helps companies create next-generation connected products and deploy and manage critical communications infrastructures in demanding environments with high levels of security and reliability. Founded in 1985, Digi has helped customers connect more than 100 million things and counting. For more information, visit www.digi.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20241001318544/en/

Media Contact:

Peter Ramsay

Global Results Communications

digi@globalresultspr.com

949.307.5908

Source: Digi International

FAQ

What is Digi 360 and when was it launched by Digi International (DGII)?

Digi 360 is a comprehensive subscription-based solution for cellular IoT launched by Digi International (DGII). It combines purpose-built devices, software, and services to simplify the deployment and management of IoT investments.

What are the key components included in Digi International's (DGII) Digi 360 solution?

Digi 360 includes Digi Remote Manager for centralized control, Digi Cellular Devices for robust connectivity, 24/7/365 Customer Care with expert support, and a Lifetime Warranty for active subscribers.

How does Digi 360 aim to improve ROI for Digi International (DGII) customers?

Digi 360 aims to improve ROI by simplifying IoT deployments, providing centralized management, offering robust devices for challenging environments, and including expert support and warranty, thus reducing complexity and operational costs.

What optional add-on services are available with Digi International's (DGII) Digi 360 solution?

Optional add-on services for Digi 360 include Digi Containers, Digi WAN Bonding, and Digi Mobile VPN, which provide additional capabilities for advanced security, uptime, and quality of service needs.