G2’s Fall 2024 Reports Highlight Crexendo’s AI-Powered Cloud Communications Platform for Outstanding Usability and Superior Customer Satisfaction
Crexendo's AI-powered cloud communications platform has been recognized for outstanding usability and superior customer satisfaction in G2's Fall 2024 Reports. The platform ranked #1 for Ease of Use for the seventh consecutive quarter, with top rankings in various product features. Crexendo retained the Best Relationships award and was honored as a top trending provider in G2's Momentum Grid Reports.
The company maintained its 4.9 out of 5-Stars rating for ten consecutive quarters. Jeff Korn, Crexendo CEO, emphasized the company's focus on innovation, platform usability, and customer experience. He highlighted new innovations like Generative AI in Crexendo's VIP CX cloud contact center platform and VIP Voice AI Studio offering. Crexendo serves over 5 million end users globally and is recognized as the fastest-growing platform in the U.S.
La piattaforma di comunicazione cloud alimentata dall'IA di Crexendo è stata riconosciuta per la sua eccezionale usabilità e la superiore soddisfazione del cliente nei Rapporti G2 dell'Autunno 2024. La piattaforma si è classificata al primo posto per Facilità d'uso per il settimo trimestre consecutivo, ottenendo punteggi elevati in varie caratteristiche del prodotto. Crexendo ha mantenuto il premio Best Relationships ed è stata onorata come fornitore in forte crescita nei Rapporti Momentum Grid di G2.
L'azienda ha mantenuto un punteggio di 4.9 su 5 stelle per dieci trimestri consecutivi. Jeff Korn, CEO di Crexendo, ha sottolineato l'impegno dell'azienda nell'innovazione, nell'usabilità della piattaforma e nell'esperienza cliente. Ha evidenziato nuove innovazioni come l'IA Generativa nella piattaforma di contatto cloud VIP CX di Crexendo e l'offerta VIP Voice AI Studio. Crexendo serve oltre 5 milioni di utenti finali a livello globale ed è riconosciuta come la piattaforma in più rapida crescita negli Stati Uniti.
La plataforma de comunicaciones en la nube impulsada por IA de Crexendo ha sido reconocida por su excepcional facilidad de uso y superior satisfacción del cliente en los Informes de G2 del Otoño 2024. La plataforma se clasificó en el primer lugar por Facilidad de Uso durante el séptimo trimestre consecutivo, con altos niveles en varias características del producto. Crexendo mantuvo el premio a las Mejores Relaciones y fue reconocida como un proveedor en tendencia en los Informes Momentum Grid de G2.
La compañía mantuvo una calificación de 4.9 de 5 estrellas durante diez trimestres consecutivos. Jeff Korn, CEO de Crexendo, enfatizó el enfoque de la empresa en la innovación, la usabilidad de la plataforma y la experiencia del cliente. Destacó nuevas innovaciones como la IA Generativa en la plataforma de centro de contacto en la nube VIP CX de Crexendo y la oferta VIP Voice AI Studio. Crexendo atiende a más de 5 millones de usuarios finales en todo el mundo y es reconocida como la plataforma de más rápido crecimiento en EE. UU.
Crexendo의 AI 기반 클라우드 통신 플랫폼은 G2의 2024년 가을 보고서에서 탁월한 사용 용이성과 우수한 고객 만족도로 인정받았습니다. 이 플랫폼은 사용 용이성 부문에서 7분기 연속 1위를 기록했으며, 다양한 제품 기능에서 높은 순위를 차지했습니다. Crexendo는 최고의 관계상을 유지했으며 G2의 모멘텀 그리드 보고서에서 트렌드 제공업체로 선정되었습니다.
회사는 10분기 연속 5점 만점에 4.9점의 평가를 유지했습니다. Jeff Korn Crexendo CEO는 회사의 혁신, 플랫폼의 사용 용이성 및 고객 경험에 대한 초점을 강조했습니다. 그는 Crexendo의 VIP CX 클라우드 연락 센터 플랫폼에 도입된 생성 AI와 VIP Voice AI 스튜디오 제공과 같은 새로운 혁신을 강조했습니다. Crexendo는 전 세계에 500만 명 이상의 최종 사용자를 두고 있으며, 미국에서 가장 빠르게 성장하는 플랫폼으로 인식되고 있습니다.
La plateforme de communications cloud alimentée par l'IA de Crexendo a été reconnue pour son utilisation exceptionnelle et sa satisfaction client supérieure dans les rapports G2 de l'automne 2024. La plateforme a obtenu la première place pour la facilité d'utilisation pour le septième trimestre consécutif, avec des classements élevés dans diverses fonctionnalités du produit. Crexendo a conservé le prix Meilleures Relations et a été honorée en tant que fournisseur tendance dans les rapports Momentum Grid de G2.
La société a maintenu un score de 4,9 sur 5 étoiles pendant dix trimestres consécutifs. Jeff Korn, PDG de Crexendo, a souligné l'engagement de l'entreprise envers l'innovation, la convivialité de la plateforme et l'expérience client. Il a mis en avant de nouvelles innovations telles que l'IA générative dans la plateforme de centre de contact cloud VIP CX de Crexendo et l'offre VIP Voice AI Studio. Crexendo sert plus de 5 millions d'utilisateurs finaux dans le monde et est reconnue comme la plateforme à la croissance la plus rapide aux États-Unis.
Die KI-gestützte Cloud-Kommunikationsplattform von Crexendo wurde in den G2-Berichten für den Herbst 2024 für ihre herausragende Benutzerfreundlichkeit und überlegene Kundenzufriedenheit anerkannt. Die Plattform belegte im siebten Quartal in Folge den ersten Platz in der Kategorie Benutzerfreundlichkeit, mit hohen Bewertungen in verschiedenen Produktmerkmalen. Crexendo erhielt den Preis für Beste Beziehungen und wurde in G2s Momentum Grid Berichten als toptrend Anbieter ausgezeichnet.
Das Unternehmen behielt eine Bewertung von 4,9 von 5 Sternen für zehn aufeinanderfolgende Quartale. Jeff Korn, CEO von Crexendo, betonte den Fokus des Unternehmens auf Innovation, Benutzerfreundlichkeit der Plattform und Kundenerfahrung. Er hob neue Innovationen wie Generative AI in Crexendos VIP CX Cloud-Contact-Center-Plattform und das Angebot VIP Voice AI Studio hervor. Crexendo bedient über 5 Millionen Endbenutzer weltweit und wird als die am schnellsten wachsende Plattform in den USA anerkannt.
- Ranked #1 for Ease of Use for seven consecutive quarters
- Received Best Relationships award with top ratings for support and user recommendations
- Maintained 4.9 out of 5-Stars rating for ten consecutive quarters
- Recognized as a top trending provider in G2's Momentum Grid Reports
- Serves over 5 million end users globally
- Fastest-growing platform in the U.S.
- None.
PHOENIX, AZ / ACCESSWIRE / October 1, 2024 / Crexendo®, Inc. (NASDAQ:CXDO), an award-winning software technology company that is a premier provider of cloud communication platform software and unified communication as service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes, today announced that its AI-powered cloud business communications platform has been recognized for outstanding usability and superior customer satisfaction in G2's Fall 2024 Reports for VoIP, UCaaS, and Customer Communications Management. G2.com is the leading business software review website where end users can research and select solutions reviewed and recommended by real, verified customers.
The G2 Fall reports mark the seventh consecutive quarter that the Crexendo platform has been ranked #1 for Ease of Use, with #1 product feature rankings for Native VoIP, CCaaS Option, Voicemail to Email, Voicemail to SMS, and more. The Company retained the Best Relationships award, with #1 ratings for Quality of Support, Ease of Doing Business With, and Users Most Likely to Recommend. Crexendo was again honored as a top trending provider in G2's Fall 2024 Momentum Grid Reports, which recognizes companies that real users voted as the top trending choices out of all providers in each product category. Crexendo also maintained its 4.9 out of 5-Stars rating, which it has sustained for ten consecutive quarters.
"We are thrilled that our customers continue to voice their positive feedback on G2.com. It is extremely gratifying that our customers highlight that our product and support is second to none," said Jeff Korn, Crexendo CEO and Chairman. "We are the fastest-growing platform in the U.S., with over 5 million end users globally and growing. You can't find a better cloud business communications provider than Crexendo."
Korn continues, "Focusing on Innovation, Platform Usability, and Customer Experience is central to everything we do. We are very excited about new innovations coming from our Company, such as leveraging Generative AI in Crexendo's VIP CX cloud contact center platform and VIP Voice AI Studio offering. Our top rankings reflect the efforts of our entire team, and we are thankful that our customers recognize the hard work of everyone at Crexendo in developing our award-winning, technology driven solutions."
"Rankings on G2 reports are based on data provided to us by real software buyers," said Sara Rossio, Chief Product Officer at G2. "Potential buyers know they can trust these insights when researching and selecting software because they're rooted in vetted, verified, and authentic reviews."
"While there are over 150,000 different software products and services featured on G2, only the highest ranked are recognized each quarter according to their category, company size, geography, and report type," continued Rossio. "These reports serve as valuable, tailored lists for buyers conducting research in their purchasing journey. We extend our congratulations to those vendors who have achieved a coveted spot in a G2 report, driven by insights from real customer feedback."
About Crexendo
Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes. Our cloud communications software solutions currently support over five million end users globally, through an extensive global network of over 230 cloud communication platform software subscribers and our direct retail offering.
About G2
G2 is the world's largest and most trusted software marketplace. More than 90 million people annually - including employees at all Fortune 500 companies - use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business - including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on LinkedIn.
Safe Harbor Statement
This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for such forward-looking statements. The words "believe," "expect," "anticipate," "estimate," "will" and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include information about Crexendo (i) being thrilled that real user on G2.com continue to voice their positive feedback on G2.com, and that it is extremely gratifying that our customers highlight that our product and support is second to none ; (ii) believing that the consecutive top rankings are a testament to the hard work of its entire team; (iii) being convinced that people can't find a better cloud business communications provider than Crexendo; (iv) believing that this has been a very special time for the Company with numerous accolades including Frost & Sullivan Competitive Strategy Leadership Award for Cloud Communications; (v) believing that its innovation, competitive strategy and forward-thinking approach is apparent in solutions, such as Crexendo's VIP CX cloud contact center platform, which leverages generative AI; (vi) believing that innovation is central to everything it does and (vii) being very excited about continued innovations coming and that its customers recognize the efforts of everyone at our Company.
For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2023, and quarterly Form 10-Qs as filed with the SEC. These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law.
Company Contact:
Crexendo, Inc.
Doug Gaylor
President and Chief Operating Officer
602-732-7990
dgaylor@crexendo.com
SOURCE: Crexendo, Inc.
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