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CVS Health launches first-of-its-kind initiative to support patients most vulnerable to health impacts of extreme weather events

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CVS Health has launched a groundbreaking initiative to support patients vulnerable to health impacts from extreme weather events, starting with heat waves. The program uses advanced environmental data analytics combined with patient medical and pharmacy data to provide personalized solutions. Initially available to Aetna members, with plans to expand to MinuteClinic and CVS Pharmacy locations, the initiative enables proactive outreach to at-risk patients up to seven days before an extreme weather event.

Care managers offer tailored recommendations, including directing patients to cooling centers, health services, and medication management. In its first two weeks, the program has connected with hundreds of at-risk patients across over 20 states. The initiative aims to improve health outcomes, reduce medical expenditures, and minimize hospital stays and emergency visits. It will expand in the fall to address air pollution-related health risks.

CVS Health ha lanciato un'iniziativa innovativa per supportare i pazienti vulnerabili agli impatti sulla salute derivanti da eventi meteorologici estremi, a partire dalle ondate di calore. Il programma utilizza analisi avanzate dei dati ambientali combinate con i dati medici e farmacologici dei pazienti per fornire soluzioni personalizzate. Inizialmente disponibile per i membri Aetna, con piani di espansione ai punti vendita MinuteClinic e CVS Pharmacy, l'iniziativa consente un intervento proattivo nei confronti dei pazienti a rischio fino a sette giorni prima di un evento meteorologico estremo.

I gestori delle cure offrono raccomandazioni su misura, inclusa la direzione verso centri di raffreddamento, servizi sanitari e gestione dei farmaci. Nelle sue prime due settimane, il programma ha connesso centinaia di pazienti a rischio in oltre 20 stati. L'iniziativa mira a migliorare i risultati sanitari, ridurre le spese mediche e minimizzare i ricoveri ospedalieri e le visite d'emergenza. Si espanderà in autunno per affrontare i rischi per la salute legati all'inquinamento atmosferico.

CVS Health ha lanzado una iniciativa innovadora para apoyar a los pacientes vulnerables a los impactos en la salud derivados de eventos meteorológicos extremos, comenzando con las olas de calor. El programa utiliza análisis avanzados de datos ambientales combinados con datos médicos y farmacéuticos de los pacientes para proporcionar soluciones personalizadas. Inicialmente disponible para los miembros de Aetna, con planes de expandirse a las ubicaciones de MinuteClinic y CVS Pharmacy, la iniciativa permite un alcance proactivo a los pacientes en riesgo hasta siete días antes de un evento meteorológico extremo.

Los gerentes de atención ofrecen recomendaciones personalizadas, incluida la dirección a centros de enfriamiento, servicios de salud y gestión de medicamentos. En sus primeras dos semanas, el programa ha conectado con cientos de pacientes en riesgo en más de 20 estados. La iniciativa tiene como objetivo mejorar los resultados de salud, reducir los gastos médicos y minimizar las estancias hospitalarias y las visitas de emergencia. Se expandirá en otoño para abordar los riesgos para la salud relacionados con la contaminación del aire.

CVS Health는 극심한 날씨 사건으로 인한 건강 영향을 받기 쉬운 환자들을 지원하기 위한 혁신적인 이니셔티브를 시작했습니다. 첫 번째로는 폭염을 다룹니다. 이 프로그램은 고급 환경 데이터 분석을 환자의 의료 및 약국 데이터를 결합하여 개인화된 솔루션을 제공합니다. 처음에는 Aetna 회원에게 제공되며, 이후 MinuteClinic 및 CVS Pharmacy 위치로 확장할 계획이 있습니다. 이 이니셔티브는 사전 접근을 가능하게 하여 극단적인 날씨 사건 발생 일주일 전까지 위험에 처한 환자에게 대응합니다.

케어 매니저는 환자를 위한 맞춤형 권장 사항을 제공하며, 이는 냉방 센터, 건강 서비스 및 약물 관리를 안내하는 것을 포함합니다. 첫 2주 동안 이 프로그램은 20개 이상의 주에서 수백 명의 위험에 처한 환자와 연결되었습니다. 이 이니셔티브는 건강 결과를 개선하고 의료비를 절감하며 입원과 응급실 방문을 최소화하는 것을 목표로 하고 있습니다. 가을에는 대기 오염 관련 건강 위험을 다루기 위해 확장될 예정입니다.

CVS Health a lancé une initiative révolutionnaire pour soutenir les patients vulnérables aux impacts sanitaires des événements météorologiques extrêmes, en commençant par les vagues de chaleur. Le programme utilise des analyses avancées de données environnementales combinées aux données médicales et pharmaceutiques des patients pour fournir des solutions personnalisées. Initialement disponible pour les membres d'Aetna, avec des plans d'expansion vers les points de vente MinuteClinic et CVS Pharmacy, l'initiative permet une approche proactive des patients à risque jusqu'à sept jours avant un événement météorologique extrême.

Les gestionnaires de soins offrent des recommandations adaptées, y compris l'orientation des patients vers des centres de refroidissement, des services de santé et la gestion des médicaments. Au cours des deux premières semaines, le programme a établi des connexions avec des centaines de patients à risque dans plus de 20 États. L'initiative vise à améliorer les résultats de santé, à réduire les dépenses médicales et à minimiser les séjours à l'hôpital et les visites d'urgence. Elle s'étendra à l'automne pour traiter les risques pour la santé liés à la pollution de l'air.

CVS Health hat eine bahnbrechende Initiative gestartet, um Patienten zu unterstützen, die anfällig für gesundheitliche Auswirkungen durch extreme Wetterereignisse sind, beginnend mit Hitzewellen. Das Programm nutzt fortschrittliche Umweltdatenanalysen, die mit medizinischen und pharmazeutischen Daten von Patienten kombiniert werden, um personalisierte Lösungen zu bieten. Zunächst steht es Aetna-Mitgliedern zur Verfügung, mit Plänen zur Expansion auf die Standorte von MinuteClinic und CVS Pharmacy. Die Initiative ermöglicht eine proaktive Ansprache von gefährdeten Patienten bis zu sieben Tage vor einem extremen Wetterereignis.

Pflegemanager bieten maßgeschneiderte Empfehlungen an, darunter die Weiterleitung der Patienten zu Kühlzentren, Gesundheitsdiensten und der Medikamentenverwaltung. In den ersten zwei Wochen hat das Programm Hunderte von gefährdeten Patienten in über 20 Bundesstaaten erreicht. Die Initiative zielt darauf ab, Gesundheitsergebnisse zu verbessern, medizinische Ausgaben zu reduzieren und Krankenhausaufenthalte sowie Notfallbesuche zu minimieren. Im Herbst wird sie erweitert, um Gesundheitsrisiken im Zusammenhang mit Luftverschmutzung anzugehen.

Positive
  • Launch of innovative environmental health impact initiative
  • Proactive approach to patient care using advanced data analytics
  • Potential for reduced medical expenditures and hospital visits
  • Expansion plans to include MinuteClinic and CVS Pharmacy locations
  • Hundreds of at-risk patients reached in first two weeks across 20+ states
Negative
  • None.

Insights

CVS Health's new environmental health impact initiative represents a significant leap forward in proactive healthcare management. By leveraging advanced environmental data analytics and integrating them with patient medical records, CVS is pioneering a personalized approach to mitigating health risks associated with extreme weather events.

This initiative has several potential impacts:

  • Cost Reduction: By preventing heat-related exacerbations of chronic conditions, CVS could significantly reduce healthcare costs for both patients and insurers. Preventive interventions are typically more cost-effective than emergency treatments.
  • Improved Patient Outcomes: Timely interventions can prevent heat-related deaths and reduce the severity of chronic condition flare-ups, potentially improving overall patient health and quality of life.
  • Competitive Advantage: This innovative approach could set CVS apart in the healthcare market, potentially attracting more customers to their integrated healthcare services.
  • Data Utilization: The initiative demonstrates CVS's ability to effectively utilize big data and analytics, which could lead to further innovations and efficiencies across their business model.

However, the success of this initiative will depend on factors such as the accuracy of their predictive models, the effectiveness of their interventions and patient engagement levels. As the program expands beyond Aetna members to MinuteClinic and CVS Pharmacy locations, its impact on CVS Health's bottom line and market position could become more significant.

CVS Health's initiative addresses a critical and often overlooked aspect of climate change: its direct impact on human health. This approach is noteworthy for several reasons:

  • Proactive Stance: By providing alerts up to seven days in advance, CVS is shifting from reactive to proactive healthcare, potentially preventing health crises before they occur.
  • Localized Approach: The use of highly localized forecasting acknowledges that environmental impacts can vary significantly even within small geographical areas.
  • Comprehensive Strategy: The initiative integrates various CVS Health resources, from Oak Street Health clinics as cooling centers to MinuteClinic services and CVS Pharmacy medication management, showcasing the potential of their integrated healthcare model.
  • Scalability: Starting with heat events and planning to expand to air pollution impacts demonstrates a scalable approach that could eventually cover a wide range of environmental health risks.

However, it's important to note that while this initiative is innovative in the healthcare sector, it doesn't address the root causes of increasing extreme weather events. As climate change continues to exacerbate these issues, the demand for such services may grow, potentially straining healthcare resources in the long term. Additionally, the effectiveness of this program will partly depend on patients' ability and willingness to follow the provided guidance, which may be influenced by socioeconomic factors.

CVS Health's environmental health impact initiative represents a significant shift in public health strategy, moving from broad, population-level interventions to highly targeted, personalized approaches. This strategy has several implications:

  • Health Equity: By focusing on the most vulnerable populations, this initiative has the potential to address health disparities exacerbated by climate change. However, its initial limitation to Aetna members may raise questions about equitable access.
  • Data Privacy: The integration of environmental data with personal medical information, while powerful, may raise concerns about data privacy and security. CVS will need to ensure robust protections are in place.
  • Scalability and Replicability: If successful, this model could be adopted by other healthcare providers and insurers, potentially transforming how the healthcare system responds to environmental health threats.
  • Public-Private Partnership Potential: This initiative could serve as a model for collaboration between private healthcare providers and public health agencies, potentially improving overall disaster response and preparedness.

The initiative's success could lead to a paradigm shift in how we approach public health challenges related to climate change. However, it's important to monitor for unintended consequences, such as over-reliance on technological solutions at the expense of broader environmental and social interventions. Additionally, as the program expands, CVS Health will need to navigate the complex regulatory landscape surrounding personalized health interventions and data use.

Using advanced environmental data analytics, the company powers personalized solutions to manage and protect people most at-risk from extreme weather events, including heat waves

WOONSOCKET, R.I., Aug. 1, 2024 /PRNewswire/ -- CVS Health® (NYSE: CVS) today announced a first-of-its-kind environmental health impact initiative to help people most vulnerable to extreme weather events that can worsen existing chronic conditions.

The initiative is focusing first on extreme heat events to provide timely excessive heat alerts and tailored outreach to at-risk patients, and will expand in the fall to patients susceptible to reduced lung function, asthma and cardiac problems resulting from exposure to high levels of air pollution. Excessive weather events are becoming more common and severe, according to the U.S. Global Change Research Program's Fifth National Climate Assessment1.

"Extreme heat kills more Americans each year than all other weather events combined. In addition to fatalities driven by heat strokes, extreme heat can worsen chronic conditions such as cardiovascular disease, asthma and chronic obstructive pulmonary disease," said Dr. Dan Knecht, a practicing physician and vice president and chief clinical innovation officer for CVS Caremark®, a division of CVS Health. "Most heat-related deaths are preventable with outreach and intervention. We are proud to introduce a new capability that advances our efforts to find innovative ways to deliver personalized health care to consumers."

Initially available to members of Aetna, a CVS Health company, with the goal to expand to MinuteClinic® and CVS Pharmacy® locations, the initiative pairs advanced environmental data analytics that provide real-time and highly localized forecasting on air quality, wildfires, weather and other environmental factors with a patient's medical and pharmacy data.

The proactive approach enables Aetna care managers to contact vulnerable patients with personalized recommendations up to seven days in advance of an extreme weather event. Interventions include directing patients to CVS Health's range of resources, including Oak Street Health clinics available as cooling centers, health services provided by the company's MinuteClinic locations, medication management at CVS Pharmacy and more. Care managers use several resources when making clinical recommendations to at-risk patients, including CDC clinical guidance documents.  

During the first two weeks of the initiative, care managers have connected with hundreds of at-risk patients across more than 20 states, including directing some to cooling centers and checking in with vulnerable patients post-hospital care to provide guidance to minimize heat exhaustion. In addition to improved health, anticipated outcomes include reduced medical expenditures and minimized in-patient stays and emergency department visits.

About CVS Health
CVS Health® is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues — including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health — whether that's managing chronic diseases, staying compliant with their medications or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system — and their personal health care — by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day. Follow @CVSHealth on social media.

Media contact
Monica Prinzing
831-241-8294 
Monica.Prinzing@CVSHealth.com  

1  U.S. Global Change Research Program (USGCRP). Fifth National Climate Assessmenthttps://nca2023.globalchange.gov/chapter/2#key-message-2

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/cvs-health-launches-first-of-its-kind-initiative-to-support-patients-most-vulnerable-to-health-impacts-of-extreme-weather-events-302212083.html

SOURCE CVS Health

FAQ

What is CVS Health's new environmental health impact initiative?

CVS Health's new initiative uses advanced environmental data analytics and patient data to provide personalized support to patients vulnerable to extreme weather events, starting with heat waves. It offers proactive outreach and tailored recommendations to at-risk patients.

How does CVS (NYSE: CVS) plan to expand its environmental health impact initiative?

CVS Health plans to expand the initiative, initially available to Aetna members, to MinuteClinic and CVS Pharmacy locations. In the fall, it will also address health risks related to air pollution, including reduced lung function, asthma, and cardiac problems.

What are the potential benefits of CVS Health's new environmental initiative for patients and the company?

The initiative aims to improve health outcomes for vulnerable patients, reduce medical expenditures, and minimize hospital stays and emergency department visits. This could potentially benefit both patients and CVS Health financially.

How far in advance does CVS Health's new system alert patients about extreme weather events?

CVS Health's new system enables care managers to contact vulnerable patients with personalized recommendations up to seven days in advance of an extreme weather event.

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