Hackensack Meridian Health Transforms Patient Care with Citrix®

Rhea-AI Summary

Citrix Systems, Inc. (NASDAQ: CTXS) collaborates with Hackensack Meridian Health (HMH) to enhance healthcare delivery through digital workspace solutions. HMH operates 17 hospitals and over 500 patient centers in New Jersey, utilizing Citrix technology to provide secure, efficient access to applications for its 36,000 employees.

Since implementing this technology, HMH reports a 10% reduction in login times, improving patient care delivery. HMH continues to transition more healthcare applications to the cloud for enhanced security and flexibility.

Positive

• 10% faster login times reported, enhancing care delivery.
• 31,000 staff migrated to digital workspace technology, indicating successful implementation.
• Improved hybrid work model allows for better employee flexibility.

Negative

• Risks associated with moving healthcare applications to the cloud if not executed properly.

Hospital system leverages digital workspace platform to provide simple, secure access to applications and information employees need to quickly and reliably deliver services from anywhere

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)-- Healthcare today is a different game. And Hackensack Meridian Health (HMH) is changing it. Using digital workspace solutions from Citrix Systems, Inc. (NASDAQ: CTXS), the largest integrated delivery network and hospital system in New Jersey has built a modern platform from which employees at the 17 hospitals and 500 patient centers it operates across the state can seamlessly deliver the superior care its patients expect from wherever they happen to be.

“Today we work on a hybrid model, and clinicians need tools that empower them to serve patients from any location,” said Mark Eimer, SVP, Associate CIO and CTO, Information Technology Services, Hackensack Meridian Health.

In 2008, HMH set down the path of providing them when it implemented Citrix alongside Epic to serve up simple, reliable access to the systems and information needed to administer care.

“As a technology team, our goal is to provide a platform from which our employees can do things better, faster, smarter, and more economically – yet in a secure consistent way,” Eimer said.

And Citrix delivered. When the pandemic hit in 2020, HMH was forced to find innovative ways to ensure its more than 36,000 employees could continue to provide services in a seamless and transparent way. And again, it turned to Citrix.

Using Citrix Virtual Apps and Desktops™ delivered on Google Chromebooks, HMH was able to provide remote access to the work resources employees needed to engage and be productive, while dynamically applying security policies based on their behavior and environment so they could work from anywhere with the confidence that their applications, information and devices were safe.

“With Citrix, we've been able to achieve our goal in enabling hybrid work models with one solution and accommodate three groups: fully remote employees, those who prefer hybrid work, and staff members who work on-site,” Eimer said.

To date, 31,000 staff members have been migrated to digital workspace technology. And HMH is seeing results.

“We’ve seen 10 percent faster login times, allowing our employees to speed the delivery of care,” Eimer said.

And Eimer and team are working to take things to the next level.

“We know that not all healthcare applications work well in the cloud,” Eimer said. “But there is value in moving many of them,” Eimer said.

HMH is on the path to doing so using Citrix Cloud Services™ and Citrix DaaS™, which Eimer says will provide the organization with better security and more flexibility in how its deliver apps to clinicians.

“Citrix gives HMH – and for that matter, organizations in the healthcare industry in general - a major competitive edge in efficiently and effectively delivering patient care, as it is the glue in making a secure, collaborative, consistent platform that allows us to deliver patient care seamlessly, not only today, but in the future,” he said.

HMH is among hundreds of healthcare organizations around the world using Citrix as a platform to enable secure remote work and transform patient care. Click here to learn more about the organization’s implementation and the success it is having.

About Hackensack Meridian Health

Headquartered in Edison, New Jersey, Hackensack Meridian Health is the largest integrated delivery network and hospital system in New Jersey. It is comprised of 17 hospitals, 36,000 employees, and more than 500 patient centers or locations across New Jersey. The health system includes four academic medical centers, a school of medicine, and a research institute.

About Citrix

Citrix (NASDAQ: CTXS) builds the secure, unified digital workspace technology that helps organizations unlock human potential and deliver a consistent workspace experience wherever work needs to get done. With Citrix, users get a seamless work experience and IT has a unified platform to secure, manage, and monitor diverse technologies in complex cloud environments.

For Citrix Investors:

This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the impact of the global economy and uncertainty in the IT spending environment, revenue growth and recognition of revenue, products and services, their development and distribution, product demand and pipeline, economic and competitive factors, the Company's key strategic relationships, acquisition and related integration risks as well as other risks detailed in the Company's filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein. The development, release and timing of any features or functionality described for our products remains at our sole discretion and is subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.

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Karen Master

Karen.master@citrix.com

+1 216-396-4683

Source: Citrix Systems, Inc.

FAQ

What is the partnership between Citrix and Hackensack Meridian Health about?

The partnership focuses on enhancing healthcare delivery through Citrix's digital workspace solutions, allowing HMH's 36,000 employees to access applications securely and efficiently.

How does Citrix technology impact employee productivity at Hackensack Meridian Health?

Citrix technology has resulted in 10% faster login times for employees, facilitating quicker delivery of healthcare services.

What challenges might Hackensack Meridian Health face with cloud migration?

HMH faces potential risks related to moving healthcare applications to the cloud, including security and operational challenges.

What is Citrix Systems' role in healthcare technology?

Citrix Systems provides secure digital workspace technologies that facilitate remote access and improve operational efficiency in healthcare organizations.