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Cisco AppDynamics Expands Global Software-as-a-Service Offering With Five New Locations

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Cisco has expanded its AppDynamics Software-as-a-Service (SaaS) platform by launching five new locations: Cape Town, Hong Kong, London, São Paulo, and Singapore, enhancing its global reach built on Amazon Web Services. This expansion aims to address regional data residency regulations and provide secure access to full-stack observability solutions. With existing locations in Portland, Frankfurt, Mumbai, and Sydney, AppDynamics strengthens its position as a leading SaaS provider, enabling enterprises to meet growing user demands while ensuring data privacy and security compliance.

Positive
  • Expansion into five new SaaS locations enhances global reach.
  • Addresses regional data residency regulations to comply with local laws.
  • Strengthens portfolio with more SaaS support than competitors.
  • Recent growth in user numbers at existing locations indicates demand.
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  • None.

Cisco AppDynamics, the industry leading Business Observability platform, today announced the expansion of its Software-as-a-Service (SaaS) offering through five strategic new locations, enabling fast, secure and reliable access to the AppDynamics Business Observability platform. Built on Amazon Web Services (AWS), new locations in Cape Town (South Africa), Hong Kong (China), London (England), São Paulo (Brazil) and Singapore will provide regional customers and partners with access to full-stack observability solutions that are secure, scalable and adhere to their local data residency regulations, enabling companies to deliver a superior digital experience.

Recent research from Gartner indicates that almost 70 percent of organizations using cloud services today plan to increase their cloud spend in the wake of the disruption caused by COVID-19.

“The pandemic validated cloud’s value proposition,” said Sid Nag, research vice president, Gartner. “The ability to use on-demand, scalable cloud models to achieve cost efficiency and business continuity is providing the impetus for organizations to rapidly accelerate their digital business transformation plans.”

As technologists lead their company’s response to the pandemic, many are facing increasingly high pressures to innovate and scale digital services and migrating to a SaaS approach comes with strong considerations. Challenges with implementing SaaS services due to evolving data residency laws and regulations, as well as latency via cloud services that can exist based on proximity to SaaS locations, are areas of concern when considering a SaaS approach. However, modern CIOs recognize the urgent need for a secure, reliable and scalable SaaS solution to support their rapid digital transformation efforts and meet the ever-increasing user demand for flawless digital experience.

The addition of five new locations offers a solution to enterprises concerned with potential data sovereignty and governance requirements, and provides access for customers all around the globe. With points of presence already in place in Portland (US), Frankfurt (Germany), Mumbai (India) and Sydney (Australia), AppDynamics now has more SaaS support than any other vendor in the market. Recently acknowledged as a notable strength by Gartner, AppDynamics’ robust global SaaS footprint will ensure enterprise companies can focus on creating flawless digital experiences through the Cisco AppDynamics Business Observability platform, while achieving greater control around:

  • Data Residency, Privacy and Security - Enables local enterprise businesses to comply with anticipated data residency regulations, comprehensive compliance and security certifications such as SOC 2 Type II, EU-US Data Transfer and GDPR-Ready.
  • Scale - AppDynamics is delivered with the scalability of AWS providing high-speed access to data with lower total costs, less on-premises resources, and added support and maintenance.
  • Faster Access to Innovation - customers can leverage the latest innovation from AppDynamics including cloud native services, APM, and application security through automated and seamless upgrades.

"Enterprise organizations are now in a position where they must urgently transform their digital business strategies, and they need reliable SaaS platforms to do so at scale,” said Vipul Shah, chief product officer, AppDynamics. “AppDynamics is committed to delivering superior digital experiences through our Business Observability platform, and the expansion of our SaaS presence will provide a level of SaaS coverage unmatched in our industry. With this expanded reach of SaaS locations, AppDynamics remains the first choice for global enterprises.”

The addition of the five new locations comes on the heels of AppDynamics’ SaaS offering in India, announced in October 2020, and builds on the company’s global SaaS footprint across Africa, Asia, Europe and South America. With each location strategically selected based on regional user demand, AppDynamics is seeing evidence that this strategy is quickly meeting the needs of enterprises around the world. For example, its Frankfurt SaaS location doubled the amount of users in only 18 months.

AppDynamics’ new SaaS locations will be available as follows:

  • Singapore (April 2021)
  • London (April 2021)
  • Hong Kong (July 2021)
  • São Paulo (July 2021)
  • Cape Town (July 2021)

Learn more about AppDynamics SaaS and the company’s security and privacy assurance here.

Other resources:

About Cisco

Cisco (NASDAQ: CSCO) is the worldwide leader in technology that powers the Internet. Cisco inspires new possibilities by reimagining your applications, securing your enterprise, transforming your infrastructure, and empowering your teams for a global and inclusive future. Discover more on The Network and follow us on Twitter.

About Cisco AppDynamics

Cisco AppDynamics, the industry leading Business Observability platform, provides full-stack observability with business context. AppDynamics helps technologists prevent digital performance issues by monitoring cloud-native technologies and traditional infrastructure to understand exactly what drives user experiences and impacts the bottom line for businesses. Core products include: Business iQ, Experience Journey Map, Secure Application and Cognition Engine.

AppDynamics has been recognized by Gartner as a leader in the APM market for more than nine years. It received Glassdoor’s 2019 Best Places to Work Award and Fortune’s #1 Best Place to Work in 2021 as part of Cisco.

This announcement may contain product roadmap information of AppDynamics LLC (“AppDynamics”). AppDynamics reserves the right to change any product roadmap information at any time, for any reason, and without notice. This information is intended to outline AppDynamics’ general product direction, it is not a guarantee of future product features, and it should not be relied on in making a purchasing decision. The development, release, and timing of any features or functionality described for AppDynamics’ products remain at AppDynamics’ sole discretion. AppDynamics reserves the right to change any planned features at any time before making them generally available as well as never making them generally available.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company

FAQ

What new locations did Cisco AppDynamics announce in April 2021?

Cisco AppDynamics announced new SaaS locations in Cape Town, Hong Kong, London, São Paulo, and Singapore in April 2021.

How does the new SaaS expansion benefit CSCO shareholders?

The new SaaS locations enhance the AppDynamics platform's ability to meet regional demands, potentially increasing customer base and revenue for CSCO.

What technology underlies Cisco AppDynamics' new SaaS offering?

The new SaaS locations are built on Amazon Web Services (AWS), providing scalable and secure access to observability solutions.

When will the new AppDynamics SaaS locations become available?

The new SaaS locations in Singapore and London became available in April 2021, while Hong Kong, São Paulo, and Cape Town will be available in July 2021.

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