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Cisco and the OECD: Building the World's First Full Picture of Digital Well-being

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Cisco and the OECD have launched the Digital Well-being Hub, a pioneering research initiative to study technology's comprehensive impact on human well-being. The project aims to examine the relationship between digital technologies and factors including life satisfaction, mental health, AI tools, digital skills, and cyber safety.

The study reveals that 40% of adults in OECD countries lack basic digital skills, while over half of workers worry about AI-related bias. The Hub will collect crowdsourced insights and combine them with OECD data to create the world's first holistic view of digital well-being, with findings expected in 2025.

Cisco e l'OECD hanno lanciato il Digital Well-being Hub, un'iniziativa di ricerca pionieristica per studiare l'impatto complessivo della tecnologia sul benessere umano. Il progetto mira a esaminare la relazione tra le tecnologie digitali e fattori come la soddisfazione di vita, la salute mentale, gli strumenti IA, le competenze digitali e la sicurezza informatica.

Lo studio rivela che il 40% degli adulti nei paesi OECD manca di competenze digitali di base, mentre oltre della metà dei lavoratori è preoccupata per i pregiudizi legati all'IA. L'Hub raccoglierà informazioni tramite il crowdsourcing e le combinerà con i dati dell'OECD per creare la prima visione olistica del benessere digitale al mondo, con risultati attesi nel 2025.

Cisco y la OECD han lanzado el Digital Well-being Hub, una iniciativa de investigación pionera para estudiar el impacto integral de la tecnología en el bienestar humano. El proyecto tiene como objetivo examinar la relación entre las tecnologías digitales y factores como la satisfacción vital, la salud mental, las herramientas de IA, las habilidades digitales y la ciberseguridad.

El estudio revela que el 40% de los adultos en los países de la OECD carecen de habilidades digitales básicas, mientras que más de la mitad de los trabajadores se preocupan por los sesgos relacionados con la IA. El Hub recopilará información obtenida de manera colaborativa y la combinará con datos de la OECD para crear la primera visión holística del bienestar digital en el mundo, con resultados esperados para 2025.

CiscoOECD는 인간의 웰빙에 대한 기술의 포괄적인 영향을 연구하기 위해 Digital Well-being Hub라는 선구적인 연구 이니셔티브를 시작했습니다. 이 프로젝트는 디지털 기술과 삶의 만족도, 정신 건강, AI 도구, 디지털 기술 및 사이버 안전과 같은 요소 간의 관계를 조사하는 것을 목표로 합니다.

연구에 따르면 OECD 국가의 성인의 40%가 기본적인 디지털 기술이 부족하며, 절반 이상의 근로자들이 AI 관련 편향에 대해 걱정하고 있습니다. Hub는 크라우드소싱된 통찰력을 수집하고 이를 OECD 데이터와 결합하여 세계 최초의 디지털 웰빙에 대한 포괄적인 관점을 만들 것이며, 결과는 2025년으로 예상됩니다.

Cisco et l'OECD ont lancé le Digital Well-being Hub, une initiative de recherche novatrice pour étudier l'impact global de la technologie sur le bien-être humain. Le projet vise à examiner la relation entre les technologies numériques et des facteurs tels que la satisfaction de vie, la santé mentale, les outils d'IA, les compétences numériques et la cybersécurité.

Etude révèle que 40 % des adultes dans les pays de l'OECD manquent de compétences numériques de base, tandis que plus de la moitié des travailleurs s'inquiètent des biais liés à l'IA. Le Hub collectera des informations crowdsourcées et les combinera avec les données de l'OECD pour créer la première vue holistique du bien-être numérique au monde, avec des résultats attendus en 2025.

Cisco und die OECD haben den Digital Well-being Hub ins Leben gerufen, eine bahnbrechende Forschungsinitiative zur Untersuchung der umfassenden Auswirkungen von Technologie auf das menschliche Wohlbefinden. Das Projekt zielt darauf ab, die Beziehung zwischen digitalen Technologien und Faktoren wie Lebenszufriedenheit, psychischer Gesundheit, KI-Tools, digitalen Fähigkeiten und Cyber-Sicherheit zu untersuchen.

Die Studie zeigt, dass 40% der Erwachsenen in OECD-Ländern über grundlegende digitale Fähigkeiten verfügen, während mehr als die Hälfte der Arbeitnehmer sich um KI-bezogene Vorurteile sorgen. Der Hub wird crowdsourcierte Erkenntnisse sammeln und diese mit OECD-Daten kombinieren, um die erste ganzheitliche Sicht auf das digitale Wohlbefinden der Welt zu schaffen, deren Ergebnisse für 2025 erwartet werden.

Positive
  • Partnership with OECD strengthens Cisco's position in digital policy and research
  • Initiative aligns with Cisco's Country Digital Acceleration program, expanding global influence
  • Project positions Cisco as a leader in digital well-being and AI ethics research
Negative
  • None.

Insights

This partnership between Cisco and OECD, while focused on important social research, has minimal direct financial impact on Cisco's business performance or stock value. The Digital Well-being Hub initiative primarily serves as a corporate social responsibility (CSR) project that may enhance Cisco's brand reputation and provide valuable data for future product development.

The research findings could potentially influence long-term product strategy and help Cisco better position its solutions in the digital transformation space, particularly as it relates to AI implementation and digital inclusivity. However, there are no immediate revenue implications or material business impacts to consider.

The initiative aligns with Cisco's existing Country Digital Acceleration program but doesn't represent a significant new business direction or investment that would affect near-term financial performance.

Pioneering research into the risks and benefits of digital life to help society prepare for the AI-era and beyond

News summary:

  • Cisco and the OECD launch the Digital Well-being Hub to holistically study technology's impact on well-being and shape inclusive digital policies.
  • The Hub explores the effects of digital transformation on people's well-being by crowdsourcing insights including life satisfaction, mental health, AI tools and ethics, digital skills, cyber safety, civic engagement, climate consciousness and social connections. It also presents visitors with OECD data across several well-being dimensions.
  • The collaboration with the OECD is part of Cisco's Country Digital Acceleration program, a global co-innovation platform that is helping power inclusive communities and resilient economies.

SAN JOSE, Calif., Nov. 7, 2024 /PRNewswire/ -- Cisco, the worldwide technology leader, with the Organisation for Economic Co-operation and Development (OECD), has launched the Digital Well-being Hub, the world's first cross-cutting study into the complex relationship between digital technologies and individual well-being. As AI and technology rapidly transform the ways we live, work, and connect, there has never been a comprehensive understanding of the overall impact of digital transformation on our well-being. Until now.

Daily Digital Experiences: the Missing Piece in Well-Being
Existing research already indicates that 40% of adults in OECD countries lack basic digital skills, potentially hampering their ability to safely navigate digital environments, including understanding digital privacy and the mental health implications of online activities. The situation gets more complex when considering that more than half of the workers in these countries are concerned that AI-related data collection could result in biased decisions against them. However, this picture is still incomplete. What is missing is an understanding of how different people experience these interconnected issues on a daily basis and how they impact overall well-being. For instance, a lack of digital skills may limit job prospects, or uncertainty about application of technology might deter responsible social media use, or participating in online education, healthcare or civic engagement.

"Digital well-being isn't one thing; it's multifaceted and interconnected, requiring a holistic understanding to responsibly navigate the AI era and beyond. But we've never fully examined technology's impact on our well-being across various aspects of everyday life such as education, health and jobs," said Guy Dietrich, SVP and Chief Innovation Officer, Cisco. "The evidence we gather from our Digital Well-being Hub will help people build healthier relationships with technology and create a more sustainable, secure, and inclusive digital future. By understanding how technology influences our well-being, we can unlock its full potential."

Connecting the Dots in Digital Life
The Hub aims to dig deeper into the interplay between these issues by taking a holistic view of digital well-being that makes connections between the use of digital technologies and factors such as life satisfaction, mental health, digital skills, cyber safety, civic engagement, climate consciousness and social connections. Contributions from visitors to the Hub will inform pioneering research that will go beyond technology to focus on outcomes that enhance the quality of digital life for everyone.

"The Digital Well-being Hub shines a light on how advanced technology can build healthier lives and communities-and this is just the beginning," said Francine Katsoudas, Cisco's Chief People, Policy & Purpose Officer. "Connecting global populations through shared experiences presents an uplifting vision, but also an important call to action on behalf of the 2.6 billion people who still lack access to the Internet. This means that a third of the global population-largely in the world's poorest countries-can't participate and won't be represented. We must commit to narrowing this gap as the first and most fundamental step to global well-being in the digital age."

Building the First Full Picture of Digital Well-Being
The groundbreaking study, the first to connect different well-being dimensions in a single view, wrestles with the contradictions of the digital world. Where digital technology is accessible, available, and affordable—and people have the right skills—it can improve economic well-being and transform the way we work, live, and connect. AI for example, can boost productivity and improve working conditions. But it can also show biases against women and minorities. The effects of digital technology on the social, environmental, and relational aspects of well-being are less clear-cut, with risks and negative effects heightened by excessive or problematic use.

Part-crowdsourcing platform, part-research tool
The Digital Well-being Hub is grounded in the OECD Well-being Framework. It captures real-time evidence of people's well-being, digital behaviours, and inequalities in technology use. Visitors to the Hub can also explore and interact with the OECD's existing findings on technology's impacts and compare country-level data.

"Through the Digital Well-being Hub, we will hear directly from people to better understand the interplay between technology and life that can inform new decisions and policies, and spur action to improve outcomes for people," said Romina Boarini, Director, OECD Centre for Well-being, Inclusion, Sustainability and Equal Opportunity (WISE). "Up to 14% of people in OECD countries feel lonely, which could be potentially exacerbated by the use of digital tools. Through our collaboration with Cisco we are exploring the unintended consequences of excessive or problematic use of digital tools and understand how people live in the digital world. Our findings will help to shape policies and foster a more equitable and inclusive digital future."

How's Digital Life for You?
During the next several months, Cisco and the OECD are calling on people globally to contribute their experiences via the Hub. Once enough responses are collected, the OECD will analyse and synthesize people's experiences (the subjective data) with existing OECD research (objective data) to provide a more holistic view of digital well-being in 2025.

Additional Resources:

About Cisco
Cisco is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals. Discover more on The Newsroom and follow us on X at @Cisco.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/cisco-and-the-oecd-building-the-worlds-first-full-picture-of-digital-well-being-302298249.html

SOURCE Cisco Systems, Inc.

FAQ

What is the Digital Well-being Hub launched by Cisco (CSCO) and OECD in 2024?

The Digital Well-being Hub is a research platform launched by Cisco and OECD to study technology's impact on well-being, combining crowdsourced insights with OECD data across dimensions like life satisfaction, mental health, AI tools, digital skills, and cyber safety.

When will Cisco (CSCO) and OECD release the Digital Well-being Hub findings?

Cisco and OECD plan to analyze and synthesize the collected data to provide a holistic view of digital well-being in 2025.

What percentage of adults lack digital skills according to Cisco's (CSCO) Digital Well-being Hub research?

According to the research, 40% of adults in OECD countries lack basic digital skills, potentially affecting their ability to safely navigate digital environments.

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