TAB Bank Creates Open Banking Platform and Streamlines Lending Processes with MuleSoft

Rhea-AI Summary

MuleSoft announced that TAB Bank is leveraging its Anypoint Platform to enhance its open banking strategy, enabling faster service delivery to SMEs. With this integration, TAB Bank processes loans 60x faster and streamlines account creation to just three minutes. TAB Bank's open banking APIs enhance customer experience, allowing for real-time data integration and faster transaction processing. The bank successfully processed 6,100 PPP loans during the pandemic, safeguarding over 47,000 jobs. As a result, TAB Bank now operates with 200 reusable APIs for efficient service delivery.

Positive

• TAB Bank processes SME loans 60x faster than before.
• Account creation is streamlined to three minutes, 100x faster than previously.
• Reduced PPP loan processing time from 30 minutes to 30 seconds, an 80% decrease in manual processes.
• Successfully delivered 6,100 PPP loans, protecting over 47,000 jobs.

Negative

• None.

SAN FRANCISCO, March 30, 2021 /PRNewswire/ -- MuleSoft, provider of the world's #1 integration and API platform, today announced that TAB Bank is using MuleSoft to build its open banking strategy and grow an ecosystem of partners. TAB Bank is a modern, digital-only bank that specializes in serving small and medium enterprises (SMEs), which account for the majority of businesses in the United States. TAB Bank's online-only customer base depends on digital experiences that are easy-to-use and connected. With MuleSoft's Anypoint Platform™, TAB Bank is able to quickly meet customer expectations, now processing SME loans 60x faster than before.

Scaling innovation with an open banking platform
To deliver new digital services, TAB Bank is taking advantage of open banking by partnering with third-party fintechs and partners. TAB Bank is able to securely unlock access to core banking products with APIs built on MuleSoft that can then be reused for new solutions. This means partners can easily access key banking functionality – such as new customer account creation, mandatory Know Your Customer (KYC) verification processes, and transaction processing – to create new experiences faster.

For example, leveraging an Open Banking API, TAB Bank transformed its online application experience from a fillable PDF application to a solution that enables customer account and transaction data to flow in real-time between back-end and third-party systems. In doing so, TAB Bank offers customers a fully automated enrollment process that can be completed in just three minutes.

Accelerating critical consumer services using open banking foundation
With an open banking platform in place, TAB Bank can use the open APIs built on MuleSoft to make banking data available in real-time so that it can speed up critical services for its customers. TAB Bank can quickly integrate critical customer, account, and transaction data from disparate systems and processes to its open finance solution, Plaid Exchange. Through this integration, TAB customers are able to link their account to Plaid-powered fintech applications in a seamless, secure and reliable way.

In addition, with its data connected using MuleSoft, the bank can now streamline account creation so that customers can open new online banking accounts in just three minutes – 100x faster than it took previously. TAB Bank also dramatically sped up its business-critical Paycheck Protection Program (PPP) loan approval. TAB Bank reduced the time needed to process each PPP application from an average of 30 minutes to as little as 30 seconds, while reducing reliance on manual application approval processes by 80%. 

"Prior to COVID-19, SMEs were underserved by traditional providers when it came to loans, but the pandemic worsened this reality," said Curt Queyrouze, president, TAB Bank. "As the premier SME banking platform, we support our customers with the services they need not just to survive, but to thrive. MuleSoft is a strategic partner, allowing us to deliver services to our customers much faster than would be possible otherwise. We have greatly simplified our loan approval processes with MuleSoft, helping us deliver 6,100 PPP loans that have protected more than 47,000 jobs during the COVID-19 pandemic."

Now with 200 reusable APIs, TAB Bank has transformed into a composable, digital bank that is able to automate manual processes and deliver business-critical services to customers, faster.  

Additional information

• Get the deep dive into how TAB Bank transformed its customer experience on the MuleSoft blog.
• For deeper insight into how organizations around the world are driving their digital transformation initiatives, download the 2021 Connectivity Benchmark Report.
• Register to virtually attend MuleSoft CONNECT, the world's leading integration event, to learn best practices for solving the business challenges and trends that are shaping the future of IT.
• Tune in to the latest episode of MuleSoft's CIOs Unfiltered series to hear how leaders are adapting to the changing market dynamics at speed.

About MuleSoft, a Salesforce company 
MuleSoft, provider of the world's #1 trusted integration and API platform, empowers any company to quickly unlock and integrate their apps and data to create connected experiences, faster. For more information, visit: https://www.mulesoft.com. 

About Salesforce
Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

MuleSoft is a registered trademark of MuleSoft, Inc., a Salesforce company. All other marks are those of respective owners.

View original content to download multimedia:http://www.prnewswire.com/news-releases/tab-bank-creates-open-banking-platform-and-streamlines-lending-processes-with-mulesoft-301258295.html

SOURCE MuleSoft

FAQ

How is TAB Bank using MuleSoft's platform to improve services?

TAB Bank utilizes MuleSoft's Anypoint Platform to enhance its open banking strategy, significantly accelerating loan processing and customer account creation.

What improvements has TAB Bank achieved with MuleSoft in loan processing?

TAB Bank now processes loans 60x faster and reduces PPP loan approval time from 30 minutes to just 30 seconds.

What is the impact of TAB Bank's open banking strategy?

The open banking strategy allows TAB Bank to provide a better customer experience, enabling real-time data integration and faster transactions.

How many PPP loans did TAB Bank process during the pandemic?

TAB Bank processed 6,100 PPP loans, protecting over 47,000 jobs.

What features does TAB Bank's open banking API offer?

TAB Bank's open banking API offers functionalities like new account creation, KYC verification, and transaction processing, enhancing customer experiences.