Mr. Cooper Group Announces Senior Leadership Updates to Drive Digital-First Strategy and AI-Powered Home Loan Experience
Mr. Cooper Group Inc. (NASDAQ: COOP) announced senior leadership updates to drive its digital-first strategy and AI-powered home loan experience. Sridhar Sharma has been promoted to Executive Vice President and Chief Innovation and Digital Officer, focusing on developing AI and machine learning solutions. Jeff Carroll joins as Senior Vice President and Chief Technology Officer to oversee core technology infrastructure operations.
The company is also welcoming Prerna Kandhari as Senior Vice President of Data Engineering and David Graham as Senior Vice President of Data Governance to lead data strategy and governance models. These appointments aim to enhance Mr. Cooper's digital transformation efforts, improve customer experience, and maintain its position as a leading mortgage servicer.
Mr. Cooper Group Inc. (NASDAQ: COOP) ha annunciato aggiornamenti al vertice aziendale per promuovere la sua strategia digitale e l'esperienza di prestiti immobiliari potenziata dall'IA. Sridhar Sharma è stato promosso a Vice Presidente Esecutivo e Responsabile Innovazione e Digitale, concentrandosi sullo sviluppo di soluzioni di IA e apprendimento automatico. Jeff Carroll entra come Vice Presidente Senior e Responsabile della Tecnologia per supervisionare le operazioni dell'infrastruttura tecnologica principale.
L'azienda dà anche il benvenuto a Prerna Kandhari come Vice Presidente Senior Ingegneria Dati e David Graham come Vice Presidente Senior Governance Dati, per guidare la strategia e i modelli di governance dei dati. Queste nomine mirano a migliorare gli sforzi di trasformazione digitale di Mr. Cooper, migliorare l'esperienza del cliente e mantenere la sua posizione come uno dei principali servicer di mutui.
Mr. Cooper Group Inc. (NASDAQ: COOP) anunció actualizaciones en el liderazgo senior para impulsar su estrategia digital y la experiencia de préstamos hipotecarios impulsada por IA. Sridhar Sharma ha sido ascendido a Vicepresidente Ejecutivo y Director de Innovación y Digital, centrando su atención en el desarrollo de soluciones de IA y aprendizaje automático. Jeff Carroll se une como Vicepresidente Senior y Director de Tecnología para supervisar las operaciones de infraestructura tecnológica central.
La empresa también da la bienvenida a Prerna Kandhari como Vicepresidenta Senior de Ingeniería de Datos y David Graham como Vicepresidente Senior de Gobernanza de Datos para liderar la estrategia y los modelos de gobernanza de datos. Estas designaciones tienen como objetivo mejorar los esfuerzos de transformación digital de Mr. Cooper, mejorar la experiencia del cliente y mantener su posición como uno de los principales proveedores de hipotecas.
Mr. Cooper Group Inc. (NASDAQ: COOP)는 디지털 중심 전략과 AI 기반 주택 대출 경험을 추진하기 위해 고위 리더십 업데이트를 발표했습니다. Sridhar Sharma는 집행 부사장 및 혁신 및 디지털 책임자로 승진하여 AI 및 머신 러닝 솔루션 개발에 집중하게 됩니다. Jeff Carroll은 인프라 기술 운영을 감독하기 위해 선임 부사장 겸 최고 기술 책임자로 합류합니다.
회사는 데이터 전략과 거버넌스 모델을 이끌기 위해 Prerna Kandhari를 데이터 엔지니어링의 선임 부사장으로, David Graham을 데이터 거버넌스의 선임 부사장으로 환영합니다. 이러한 임명은 Mr. Cooper의 디지털 혁신 노력을 강화하고, 고객 경험을 향상시키며, 선도적인 모기지 서비스 제공업체로서의 입지를 유지하는 것을 목표로 합니다.
Mr. Cooper Group Inc. (NASDAQ: COOP) a annoncé des mises à jour de leadership senior pour renforcer sa stratégie numérique et l'expérience de prêt immobilier alimentée par l'IA. Sridhar Sharma a été promu au poste de Vice-président exécutif et directeur de l'innovation et du numérique, se concentrant sur le développement de solutions d'IA et d'apprentissage automatique. Jeff Carroll rejoint l'entreprise en tant que vice-président senior et directeur de la technologie pour superviser les opérations de l'infrastructure technologique de base.
L'entreprise accueille également Prerna Kandhari en tant que vice-présidente senior de l'ingénierie des données et David Graham en tant que vice-président senior de la gouvernance des données pour diriger la stratégie et les modèles de gouvernance des données. Ces nominations visent à améliorer les efforts de transformation numérique de Mr. Cooper, à améliorer l'expérience client et à maintenir sa position de leader dans le service hypothécaire.
Die Mr. Cooper Group Inc. (NASDAQ: COOP) hat die Aktualisierungen der oberen Führungsebene angekündigt, um ihre digitale Strategie und die KI-gestützte Hypothekenerfahrung voranzutreiben. Sridhar Sharma wurde zum Executive Vice President und Chief Innovation and Digital Officer befördert, wobei der Schwerpunkt auf der Entwicklung von KI- und Machine-Learning-Lösungen liegt. Jeff Carroll tritt als Senior Vice President und Chief Technology Officer bei, um die Betriebe der zentralen Technologieinfrastruktur zu überwachen.
Das Unternehmen begrüßt außerdem Prerna Kandhari als Senior Vice President für Datenengineering und David Graham als Senior Vice President für Datenverwaltung, um die Datenstrategie und Governance-Modelle zu leiten. Diese Ernennungen zielen darauf ab, die digitalen Transformationsbemühungen von Mr. Cooper zu verbessern, die Kundenerfahrung zu optimieren und die Position als führender Hypothekendienstleister zu behaupten.
- Appointment of experienced leaders in technology and data roles
- Focus on AI and machine learning to improve customer experience
- Continued investment in digital transformation and innovation
- None.
Sridhar Sharma, Chief Innovation and Digital Officer at Mr. Cooper (Photo: Business Wire)
Sridhar Sharma will assume the role of Executive Vice President and Chief Innovation and Digital Officer. Sharma has been with the company for the last decade serving as Chief Information Officer. Under his leadership, Mr. Cooper developed Pyro AI, its patented artificial intelligence and advanced machine learning platform, and built an industry-leading digital platform, among other award-winning innovations that have driven the company’s ability to grow and achieve best-in-class customer service and recapture rates. In his new role, Sharma will continue to lead Mr. Cooper’s digital-first strategy with an even stronger focus on developing and implementing AI and machine learning solutions to give customers and team members a more seamless experience while continuing to push the mortgage industry forward.
Additionally, the company will welcome Jeff Carroll as Senior Vice President and Chief Technology Officer to oversee our core technology infrastructure operations with a focus on resiliency and scale to support the company's continued growth. Carroll has more than 20 years of experience leading technology operations, infrastructure, cloud platforms and technology modernization initiatives. Most recently, he served as Senior Vice President, Platform and Cloud Engineering, at Sabre where he managed the company’s technology infrastructure and led platform modernization efforts resulting in cost efficiencies, enhanced security and an optimized user experience.
“Our technology teams have done exceptional work to elevate and evolve the homeownership experience while driving Mr. Cooper to the forefront of the industry. The team’s depth of experience and passion for discovering new and innovative solutions will truly transform the mortgage space and better serve American homeowners,” said Jay Bray, Chairman and CEO, Mr. Cooper Group.
Mr. Cooper is also welcoming two new leaders who will collaborate to lead the company’s data strategy and governance models to fuel responsible AI and machine learning across the company. Prerna Kandhari is joining as Senior Vice President, Data Engineering, and David Graham is joining as Senior Vice President, Data Governance.
Kandhari joins Mr. Cooper with more than 20 years of experience leading cross-functional teams at Fortune 100 companies focused on defining and implementing scalable big data platforms that power real time insights, ML and AI solutions with robust controls and governance frameworks. She most recently served as Director of Software Engineering at Capital One, and prior to that as Senior Director of Digital and Technology at CBRE.
Graham joins the company with more than 20 years of experience developing and executing comprehensive data strategies to drive business growth, transformation and innovation. He held several leadership positions at the Royal Bank of Canada and at Standard Charter Bank and has proven expertise in data governance, quality assurance and data architecture to mitigate risks and leverage advanced analytics to provide business insights.
“With a focus on digital transformation, Mr. Cooper solidified our position as the biggest and best mortgage servicer in the country. We are very excited to deepen our technology leadership expertise and build on our momentum while unleashing the power of responsible AI to give our customers a better experience driven by new tools, data and products to help make homeownership more rewarding,” said Mike Weinbach, President, Mr. Cooper Group.
About Mr. Cooper Group
Mr. Cooper Group Inc. (NASDAQ: COOP) provides customer-centric servicing, origination and transaction-based services related principally to single-family residences throughout
View source version on businesswire.com: https://www.businesswire.com/news/home/20241009439789/en/
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Source: Mr. Cooper Group Inc.
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