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Conn’s, Inc. Reports Fourth Quarter and Full Year Fiscal Year 2024 Financial Results

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Conn’s, Inc. announced its financial results for the quarter and year ended January 31, 2024, following the transformative transaction with W.S. Badcock. The company reported total consolidated revenue increase of 9.3% in the fourth quarter, driven by cost synergies and revenue growth strategies. Despite a decline in total consolidated revenue for fiscal year 2024, Conn’s expects year-over-year improvements in retail sales and profitability throughout fiscal year 2025. The company highlighted key business highlights, including the completion of the transaction with Badcock, efforts to drive efficiencies, and enhancements to the balance sheet.
Positive
  • Total consolidated revenue increased by 9.3% in the fourth quarter compared to the prior year period, driven by cost synergies and revenue growth strategies.
  • The Badcock transaction contributed $68.4 million to total consolidated revenue.
  • Net income per diluted share was $1.75 for the fourth quarter, including one-time transaction expenses and a bargain purchase gain associated with the Badcock transaction.
  • Adjusted net loss was $1.25 per diluted share for the fourth quarter.
  • Total consolidated revenue declined by 7.8% for fiscal year 2024.
  • Net loss per diluted share was $3.17 for fiscal year 2024, including one-time transaction expenses.
  • Adjusted net loss was $6.22 per diluted share for fiscal year 2024.
  • Retail segment operating loss increased to $38.1 million in the fourth quarter, primarily due to a decrease in same store sales.
  • Credit revenues increased by 10.4% in the fourth quarter, driven by Badcock revenue.
  • Provision for bad debts increased to $52.5 million in the fourth quarter.
  • The Company opened one new Conn's store and added 376 stores through the Badcock transaction, bringing the total store count to 553 in 15 states.
  • The Company enhanced its balance sheet by completing a $252.6 million ABS transaction during the fourth quarter of fiscal year 2024.
Negative
  • Total consolidated revenue declined by 7.8% for fiscal year 2024.
  • Retail segment operating loss increased due to a decrease in same store sales.
  • Net loss per diluted share was $3.17 for fiscal year 2024.
  • Adjusted net loss was $6.22 per diluted share for fiscal year 2024.

Insights

The announcement by Conn's, Inc. of its financial results for the quarter and fiscal year ending January 31, 2024, reflects a mixed financial performance. There are several key points to unpack from the data provided. Firstly, the increase in consolidated revenue by 9.3% for the quarter is a positive indicator, especially considering the 8.6% increase in net sales and 10.7% increase in finance charges and other revenues. This suggests a robust growth trajectory post the Badcock transaction.

However, the fiscal year presents a contrasting picture with a 7.8% decline in total consolidated revenue, highlighting a potential concern for the company's annual performance. The net loss per diluted share of $3.17 underscores challenges faced during the year. Notably, the company's strategic initiatives, such as the integration of Badcock, are expected to generate significant cost and revenue synergies. The projected $50 million in cost synergies and revenue synergies over the next 18 months could be pivotal in reversing the negative annual trend.

From a market perspective, the company's efforts to improve retail performance and credit offerings are noteworthy, given the 21.6% year-over-year increase in annual credit applications and a 38.2% increase in eCommerce sales. These figures suggest successful adaptation to evolving consumer behaviors and the growing importance of digital sales channels in the retail sector.

Examining Conn's financials, the retail gross margin improvement by 189 basis points to 35.9% for fiscal year 2024 stands out. This indicates a stronger control over cost of goods sold or an ability to sell goods at a higher margin, both of which are beneficial for the company's bottom line. The reduction of over $50 million in costs also demonstrates aggressive cost management, which is important for maintaining profitability, especially when sales are declining.

The details of the ABS transaction completed in the fourth quarter, with the Class A bond being 13 times oversubscribed and the Class B bond 9 times oversubscribed, showcase a strong market demand for the company's debt securities. This could be interpreted as investor confidence in the company's credit quality and future cash flows.

It's important to note the one-time transaction expenses and the bargain purchase gain associated with the Badcock transaction, which have significantly impacted the reported net income. Investors should consider the adjusted net loss figures for a clearer picture of the company's operational performance, excluding these one-time factors.

The retail sector is highly sensitive to economic cycles and consumer spending patterns. Conn's report of a 14.4% decrease in same store sales is a clear indicator of the challenges within the discretionary spending segment. This decline may be attributed to reduced consumer liquidity and a normalization of spending following periods of excess. The retail segment's operating loss also increased year-over-year, which warrants attention as it may reflect underlying issues in store operations or competitive pressures.

However, the company's proactive approach, including the expansion through the Badcock transaction, is strategically significant. Adding 376 stores and entering 15 states greatly increases Conn's market presence and customer reach. The emphasis on eCommerce and the record annual eCommerce sales of $109.3 million suggest that Conn's is effectively leveraging online platforms to capture sales and cater to the evolving shopping preferences, an essential aspect in the current retail landscape.

Furthermore, the diversification of product offerings, particularly in furniture and mattresses, home appliances and consumer electronics, positions Conn's to capitalize on various market segments. The reported increases in these categories could be indicative of a strategic alignment with consumer demand trends.

THE WOODLANDS, Texas, April 11, 2024 (GLOBE NEWSWIRE) -- Conn’s, Inc. (NASDAQ: CONN) (“Conn’s” or the “Company”), a specialty retailer of home goods, including furniture and mattresses, appliances, and consumer electronics, today announced its financial results for the quarter and year ended January 31, 2024.  

“Since completing the transformative transaction with W.S. Badcock ("Badcock") in December 2023, we have focused on successfully integrating the two organizations, aligning around a common culture, and establishing a platform to drive significant revenue and cost synergies in the coming quarters.   As a result of our team’s efforts, we have removed approximately $50 million of combined expenses during the fourth quarter and we have identified over $50 million of additional cost synergies that we expect to realize over the next 18 months.   In addition, during this period we expect to drive over $50 million of revenue synergies as we transition Badcock’s credit program to Conn’s in-house loan product, offer Conn’s successful eCommerce capabilities to Badcock’s customers, and pursue shared retail growth strategies,” stated Norm Miller, President and Chief Executive Officer.  

“While we expect the macro-environment to remain challenging throughout our fiscal year 2025, I am confident that the Badcock transaction, combined with existing strategic initiatives underway, will position us to emerge stronger and more resilient than ever before. As a result, we expect to experience year-over-year improvements in both retail sales and profitability throughout fiscal year 2025,” concluded Mr. Miller.

Fourth Quarter Financial Highlights as Compared to the Prior Fiscal Year Period (Unless Otherwise Noted):

  • Total consolidated revenue increased 9.3% to $366.1 million, due to an 8.6% increase in total net sales, and a 10.7% increase in finance charges and other revenues
  • The Badcock transaction, which closed on December 18, 2023, contributed $68.4 million to total consolidated revenue
  • Net income per diluted share was $1.75, and included $16.3 million of one-time transaction expenses, $14.2 million of one-time expenses related to the extinguishment of debt, and a $104.9 million bargain purchase gain associated with the Badcock transaction
  • Adjusted net loss was $1.25 per diluted share

Fiscal Year 2024 Financial Highlights as Compared to the Prior Fiscal Year Period (Unless Otherwise Noted):

  • Total consolidated revenue declined 7.8% to $1.2 billion, due to a 9.1% decline in total net sales, and a 3.6% reduction in finance charges and other revenues
  • Net loss per diluted share was $3.17, and included $16.3 million of one-time transaction expenses
  • Adjusted net loss was $6.22 per diluted share

Key Business Highlights

  • Completed the transformative transaction with Badcock in December 2023, creating a retailer with significant reach across 15 states and powered by best-in-class payment offerings, compelling eCommerce capabilities, and a premium shopping experience
  • Pursued strategies aimed at improving Conn’s retail performance and better serving Conn’s core credit constrained customers, which drove a 21.6% year-over-year increase in annual credit applications, and a 38.2% year-over-year increase in annual eCommerce sales producing record annual eCommerce sales of $109.3 million
  • Increased retail gross margin for fiscal year 2024 by 189 basis points to 35.9%
  • Removed more than $50 million of costs in fiscal year 2024, with additional efforts underway to reduce costs and drive efficiencies
  • Enhanced Conn’s balance sheet by completing a $252.6 million ABS transaction during the fourth quarter of fiscal year 2024 with the Class A bond 13 times oversubscribed and the Class B bond 9 times oversubscribed

Fourth Quarter Results

Net income for the fourth quarter of fiscal year 2024 was $43.3 million, or $1.75 per diluted share, compared to net loss for the fourth quarter of fiscal year 2023 of $42.8 million, or $1.79 per diluted share. On a non-GAAP basis, adjusted net loss for the fourth quarter of fiscal year 2024 was $31.0 million, or $1.25 per diluted share, which excludes charges and credits, debt extinguishment loss and the bargain purchase gain due to the acquisition. This compares to adjusted net loss for the fourth quarter of fiscal year 2023 of $36.7 million, or $1.53 per diluted share, which excludes charges and credits for asset disposal and store closure costs. Consolidated amounts within this earnings release include the results of Badcock from December 18, 2023 through January 31, 2024 only.

Retail Segment Fourth Quarter Results

Retail revenues were $296.9 million for the three months ended January 31, 2024 compared to $270.8 million for the three months ended January 31, 2023, an increase of $26.1 million, or 9.6%. The increase in retail revenue was primarily driven by Badcock revenue of $60.3 million offset by a decrease in Conn's same store sales of 14.4%. The decrease in same store sales resulted from lower discretionary spending for home-related products following several periods of excess consumer liquidity resulting in the acceleration of sales. The decrease in same store sales was partially offset by new store growth.

For the three months ended January 31, 2024, retail segment operating loss was $38.1 million compared to retail segment operating loss of $19.5 million for the three months ended January 31, 2023. On a non-GAAP basis, adjusted retail segment operating loss for the three months ended January 31, 2024 was $21.8 million, which excludes charges and credits for one-time transaction expenses. On a non-GAAP basis, adjusted retail segment operating loss for the three months ended January 31, 2023 was $11.7 million, which excludes charges and credits for asset disposal and store closure costs.

The following table presents net sales and changes in net sales by category:

 Three Months Ended January 31,
        Same Store
(dollars in thousands)2024
 % of Total 2023
 % of Total Change
 % Change % Change
Furniture and mattress$120,334  40.9% $85,984  31.8% $34,350  39.9% (7.8)%
Home appliance 86,253  29.2   96,891  35.8   (10,638) (11.0) (20.6)
Consumer electronics 32,835  11.1   42,493  15.7   (9,658) (22.7) (27.4)
Home office 11,590  3.9   9,871  3.6   1,719  17.4  12.1 
Other 20,783  7.0   12,763  4.8   8,020  62.8  19.5 
Product sales 271,795  92.1   248,002  91.7   23,793  9.6  (14.4)
Repair service agreement commissions (1) 21,138  7.2   20,190  7.5   948  4.7  (14.3)
Service revenues 2,043  0.7   2,265  0.8   (222) (9.8)   
Total net sales$294,976  100.0% $270,457  100.0% $24,519  9.1% (14.4)%


(1)The total change in sales of repair service agreement commissions includes retrospective commissions, which are not reflected in the change in same store sales.
  

Credit Segment Fourth Quarter Results

Credit revenues were $70.8 million for the three months ended January 31, 2024 compared to $64.1 million for the three months ended January 31, 2023, an increase of $6.7 million or 10.4%. The increase in credit revenue was primarily due to Badcock adding $8.1 million of which $4.8 million relates to the change in fair value of Badcock accounts receivable. This increase was partially offset by a decrease of 4.3% in the average balance of the Conn's customer receivable portfolio.  

Provision for bad debts increased to $52.5 million for the three months ended January 31, 2024 compared to $44.1 million for the three months ended January 31, 2023, an increase of $8.4 million. The increase was driven by an increase in the allowance charge on Conn's loans of $7.8 million.

Credit segment operating loss was $12.8 million for the three months ended January 31, 2024, compared to operating loss of $13.9 million for the three months ended January 31, 2023. The improvement in credit segment operating loss for the three months ended January 31, 2024 as compared to the three months ended January 31, 2023 was primarily driven by a decrease in provision for bad debts as well as by an increase in credit revenue, as described above.

Additional information on the credit portfolio and its performance may be found in the Customer Accounts Receivable Portfolio Statistics table included within this press release and in the Company’s Form 10-K for the fiscal year ended January 31, 2024, which we expect to be filed with the Securities and Exchange Commission on or before April 15, 2024.

Store and Facilities Update

The Company opened one new Conn's store during the fourth quarter of fiscal year 2024. In addition, the Company added 376 stores through the Badcock transaction in December 2023, bringing the total store count to 553 (including 308 dealer stores) in 15 states.

Liquidity and Capital Resources

On December 18, 2023, the Company entered into Amendment No.3 (the "Revolving Credit Agreement Amendment") to the Fifth Amended and Restated Loan and Security Agreement. The Amendment, among other things, extends the maturity date, increases the existing interest rate margins and amends the minimum excess availability covenant. Additional detail with respect to the Amendment No.3 to the Fifth Amended and Restated Loan Agreement may be found in the Third Quarter Form 10-Q.

On December 18, 2023, the Company entered into a second-lien term loan and security agreements (the "BRF Term Loan"). The Term Loan provides for an aggregate commitment of $108.0 million to the Borrowers pursuant to a secured term loan credit facility maturing on February 20, 2027, which was fully drawn on December 18, 2023. Additional detail with respect to the Term Loan Amended can be found in the Third Quarter Form 10-Q.

On January 26, 2024, the Company completed an ABS transaction resulting in the issuance and sale of $259.4 million aggregate principal amount of Class A, Class B and Class C Notes secured by customer accounts receivables and restricted cash held by a consolidated VIE, which resulted in net proceeds of $252.6 million, net of debt issuance costs.

As of January 31, 2024, the Company had $155.3 million of available borrowing capacity under its $555.0 million revolving credit facility. In addition, the Company had $50.0 million of borrowing capacity available under the Delayed Draw Term Loan resulting in a total available borrowing capacity of $205.3 million. The Company also had $18.7 million of unrestricted cash available for use.

Conference Call Information

The Company will host a conference call on April 11, 2024 at 10 a.m. CT / 11 a.m. ET, to discuss its financial results for the three months and full year ended January 31, 2024. Participants can join the call by dialing 877-451-6152 or 201-389-0879. The conference call will also be broadcast simultaneously via webcast on a listen-only basis. A link to the earnings release, webcast and fourth quarter and full year fiscal year 2024 conference call presentation will be available at ir.conns.com.

Replay of the telephonic call can be accessed through April 18, 2024 by dialing 844-512-2921 or 412-317-6671 and using Conference ID: 13743445.

About Conn’s, Inc.

Conn's HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture and mattresses, appliances and consumer electronics. With over 550 stores across 15 states and online at Conns.com and Badcock.com, our approximately 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized payment options, including our flexible, in-house credit program. Additional information can be found by visiting our investor relations website at ir.conns.com and social channels (@connshomeplus/@badcockfurniture on Twitter, Instagram, Facebook, Pinterest, YouTube, and LinkedIn).

This press release contains forward-looking statements within the meaning of the federal securities laws, including, but not limited to, the Private Securities Litigation Reform Act of 1995, that involve risks and uncertainties. Such forward-looking statements include statements regarding benefits of the proposed transaction, integration plans and expected synergies, anticipated future financial and operating performance and results, including estimates for growth, business strategy, plans, goals, and objectives. Statements containing the words “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “project,” “should,” “predict,” “will,” “potential,” or the negative of such terms or other similar expressions are generally forward-looking in nature and not historical facts. Such forward-looking statements are based on our current expectations. We can give no assurance that such statements will prove to be correct, and actual results may differ materially. A wide variety of potential risks, uncertainties, and other factors could materially affect our ability to achieve the results either expressed or implied by our forward-looking statements, including, but not limited to: our ability to integrate the W.S. Badcock business, the possibility that our shareholders may not approve the issuance of non-voting common stock required for conversion of the preferred stock issued in connection with the transaction, the risk that any announcement relating to the transaction could have adverse effects on the market price of Conn’s common stock, the risk that the transaction and its announcement could have an adverse effect on our ability to retain customers and retain and hire key personnel and maintain relationships with suppliers and customers, our ability to achieve synergies, our inability to operate the combined company as effectively and efficiently as expected, the condition of the W.S. Badcock business being materially worse than the condition we expect it to be in and/or including unanticipated liabilities, our inability to achieve the intended benefits of the transaction for any other reason, general economic conditions impacting our customers or potential customers; our ability to execute periodic securitizations of future originated customer loans on favorable terms; our ability to continue existing customer financing programs or to offer new customer financing programs; changes in the delinquency status of our credit portfolio; unfavorable developments in ongoing litigation; increased regulatory oversight; higher than anticipated net charge-offs in the credit portfolio; the success of our planned opening of new stores; expansion of our eCommerce business; technological and market developments and sales trends for our major product offerings; our ability to manage effectively the selection of our major product offerings; our ability to protect against cyber-attacks or data security breaches and to protect the integrity and security of individually identifiable data of our customers and employees; our ability to fund our operations, capital expenditures, debt repayment and expansion from cash flows from operations, borrowings from our Revolving Credit Facility or our Delayed Draw Term Loan; proceeds from accessing debt or equity markets; the effects of epidemics or pandemics; and other risks detailed in Part I, Item 1A, Risk Factors, in our Annual Report on Form 10-K and other reports filed with the Securities and Exchange Commission. If one or more of these or other risks or uncertainties materialize (or the consequences of such a development changes), or should our underlying assumptions prove incorrect, actual outcomes may vary materially from those reflected in our forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this press release. We disclaim any intention or obligation to update publicly or revise such statements, whether as a result of new information, future events or otherwise, or to provide periodic updates or guidance. All forward-looking statements attributable to us, or to persons acting on our behalf, are expressly qualified in their entirety by these cautionary statements.

CONN-G

S.M. Berger & Company

Andrew Berger (216) 464-6400

 
CONN’S, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)
(dollars in thousands, except per share amounts)
 
 Three Months Ended
January 31,
 Year Ended
January 31,
 2024 2023 2024 2023
Revenues:       
Total net sales$293,687  $270,457  $978,331  $1,076,590 
Finance charges and other revenues 72,390   64,418   259,352   265,937 
Total revenues 366,077   334,875   1,237,683   1,342,527 
Costs and expenses:       
Cost of goods sold 181,408   179,292   629,688   710,234 
Selling, general and administrative expense 166,384   137,043   561,628   526,212 
Provision for bad debts 52,746   44,134   154,080   121,193 
Charges and credits 16,301   7,838   17,565   14,360 
Total costs and expenses 416,839   368,307   1,362,961   1,371,999 
Operating loss (50,762)  (33,432)  (125,278)  (29,472)
Interest expense 26,093   13,084   81,707   36,891 
Loss on extinguishment of debt 14,221      14,221    
Loss before income taxes (91,076)  (46,516)  (221,206)  (66,363)
Benefit for income taxes (29,520)  (3,713)  (39,456)  (7,071)
Bargain purchase gain (104,857)     (104,857)   
Net income (loss) $43,301  $(42,803) $(76,893) $(59,292)
Income (loss) per share:       
Basic$1.77  $(1.79) $(3.17) $(2.46)
Diluted$1.75  $(1.79) $(3.17) $(2.46)
Weighted average common shares outstanding:       
Basic 24,411,367   23,953,620   24,250,217   24,117,265 
Diluted 24,760,561   23,953,620   24,250,217   24,117,265 
                


CONN’S, INC. AND SUBSIDIARIES
RETAIL SEGMENT FINANCIAL INFORMATION
(unaudited)
(dollars in thousands)
 
 Three Months Ended
January 31,
 Year Ended
January 31,
 2024 2023 2024 2023
Revenues:       
Product sales$271,796  $248,002  $903,658  $986,600 
Repair service agreement commissions 21,138   20,190   72,738   80,446 
Service revenues 2,043   2,265   8,763   9,544 
Total net sales 294,977   270,457   985,159   1,076,590 
Other revenues 1,897   304   3,409   1,119 
Total revenues 296,874   270,761   988,568   1,077,709 
Costs and expenses:       
Cost of goods sold 182,067   179,292   631,604   710,234 
Selling, general and administrative expense 136,391   103,087   431,887   391,393 
Provision for bad debts 219   48   540   896 
Charges and credits 16,301   7,838   17,565   14,360 
Total costs and expenses 334,978   290,265   1,081,596   1,116,883 
Operating loss$(38,104) $(19,504) $(93,028) $(39,174)
Retail gross margin 38.3%  33.7%  35.9%  34.0%
Selling, general and administrative expense as percent of revenues 45.9%  38.1%  43.7%  36.3%
Operating margin(12.8)% (7.2)% (9.4)% (3.6)%
Store count:       
Beginning of period 176   165   168   158 
Acquired 376      376    
Opened 1   4   9   11 
Closed    (1)     (1)
End of period 553   168   553   168 
                


CONN’S, INC. AND SUBSIDIARIES
CREDIT SEGMENT FINANCIAL INFORMATION
(unaudited)
(dollars in thousands)
 
 Three Months Ended
January 31,
 Year Ended
January 31,
 2024 2023 2024 2023
Revenues:       
Finance charges and other revenues$70,787  $64,114  $257,193  $264,818 
Costs and expenses:       
Cost of goods sold 1,829      4,377    
Selling, general and administrative expense 29,204   33,956   130,741   134,819 
Provision for bad debts 52,527   44,086   153,540   120,297 
Total costs and expenses 83,560   78,042   288,658   255,116 
Operating (loss) income  (12,773)  (13,928)  (31,465)  9,702 
Interest expense 26,064   13,084   81,662   36,891 
Loss on extinguishment of debt 14,221      14,221    
Loss before income taxes$(53,058) $(27,012) $(127,348) $(27,189)
Selling, general and administrative expense as percent of revenues 41.3%  53.0%  50.8%  50.9%
Selling, general and administrative expense as percent of average outstanding customer accounts receivable balance (annualized) 11.8%  13.1%  13.2%  12.8%
Operating margin(18.0)% (21.7)% (12.2)%  3.7%
          


CONN’S, INC. AND SUBSIDIARIES
CUSTOMER ACCOUNTS RECEIVABLE PORTFOLIO STATISTICS
(unaudited)
 
 January 31,
 2024 2023
Weighted average credit score of outstanding balances (1) 615   613 
Average outstanding customer balance$2,682  $2,597 
Balances 60+ days past due as a percentage of total customer portfolio carrying value (2)(3) 12.2%  12.7%
Re-aged balance as a percentage of total customer portfolio carrying value (2)(3) 18.8%  16.5%
Carrying value of account balances re-aged more than six months (in thousands) (3)$35,341  $29,511 
Allowance for bad debts and uncollectible interest as a percentage of total customer accounts receivable portfolio balance 18.1%  18.0%
Percent of total customer accounts receivable portfolio balance represented by no-interest option receivables 36.1%  34.1%
        


 Three Months Ended
January 31,
 Year Ended
January 31,
 2024 2023 2024 2023
Total applications processed 309,949   278,249   1,278,520   1,034,860 
Weighted average origination credit score of sales financed (1) 619   620   622   620 
Percent of total applications approved and utilized 22.3%  22.9%  20.5%  22.5%
Average income of credit customer at origination$54,500  $53,800  $52,900  $51,500 
Percent of retail sales paid for by:       
In-house financing, including down payments received 62.9%  56.8%  61.3%  53.2%
Third-party financing 14.3%  16.4%  14.6%  17.7%
Third-party lease-to-own option 9.2%  7.8%  8.5%  7.3%
  86.4%  81.0%  84.4%  78.2%


(1)Credit scores exclude non-scored accounts.
(2)Accounts that become delinquent after being re-aged are included in both the delinquency and re-aged amounts.
(3)Carrying value reflects the total customer accounts receivable portfolio balance, net of deferred fees and origination costs, the allowance for no-interest option credit programs and the allowance for uncollectible interest.
  


CONN’S, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(unaudited)
(in thousands)
 
 January 31,
 2024
 2023
Assets   
Current Assets:   
Cash and cash equivalents$18,703  $19,534 
Restricted cash 52,050   40,837 
Customer accounts receivable, net of allowances 419,005   421,683 
Customer accounts receivable under fair value option 266,786    
Other accounts receivable 50,559   56,887 
Inventories 333,962   240,783 
Income taxes receivable 44,352   38,436 
Prepaid expenses and other current assets 18,679   12,937 
Total current assets 1,204,096   831,097 
Long-term portion of customer accounts receivable, net of allowances 364,996   389,054 
Customer accounts receivable under fair value option, non-current 37,365    
Operating lease right-of-use assets 556,416   262,104 
Property and equipment, net 250,468   218,956 
Other assets 30,701   15,004 
Total assets$2,444,042  $1,716,215 
Liabilities and Stockholders’ Equity   
Current liabilities:   
Current finance lease obligations$1,923  $937 
Secured borrowings 147,815    
Accounts payable 98,567   71,685 
Accrued compensation and related expenses 19,309   13,285 
Accrued expenses 97,775   69,334 
Operating lease liability - current 82,153   53,208 
Income taxes payable 2,693   2,869 
Deferred revenues and other credits 16,288   11,043 
Total current liabilities 466,523   222,361 
Operating lease liability - non current 598,712   331,109 
Long-term debt and finance lease obligations 820,787   636,079 
Secured borrowings - non-current 20,841    
Deferred tax liability 5,603   2,041 
Other long-term liabilities 34,078   22,215 
Total liabilities 1,946,544   1,213,805 
Mezzanine equity:   
Redeemable preferred shares, $0.01 par value, 1,000 shares issued, authorized, and outstanding at January 31, 2024 and 1,000 shares authorized at January 31, 2023 62,246   0 
Stockholders’ equity 435,252   502,410 
Total liabilities, mezzanine equity, and stockholders’ equity$2,444,042  $1,716,215 
        


CONN’S, INC. AND SUBSIDIARIES
NON-GAAP RECONCILIATIONS
(unaudited)
(dollars in thousands, except per share amounts)
 

Basis for presentation of non-GAAP disclosures:

To supplement the Condensed Consolidated Financial Statements, which are prepared and presented in accordance with accounting principles generally accepted in the United States of America (“GAAP”), the Company also provides the following non-GAAP financial measures: adjusted retail segment operating loss, adjusted net loss, adjusted net loss per diluted share and credit segment adjusted operating loss. These non-GAAP financial measures are not meant to be considered as a substitute for, or superior to, comparable GAAP measures and should be considered in addition to results presented in accordance with GAAP. They are intended to provide additional insight into our operations and the factors and trends affecting the business. Management believes these non-GAAP financial measures are useful to financial statement readers because (1) they allow for greater transparency with respect to key metrics we use in our financial and operational decision making and (2) they are used by some of our institutional investors and the analyst community to help them analyze our operating results.

ADJUSTED RETAIL SEGMENT OPERATING LOSS
 
 Three Months Ended
January 31,
 Year Ended
January 31,
 2024 2023 2024 2023
Retail segment operating loss, as reported$(38,104) $(19,504) $(93,028) $(39,174)
Adjustments:       
Store lease termination and closure costs(1)    588   2,340   (896)
Gain from asset sale (2)       (3,147)   
Professional fees (3) 16,301     18,372    
Employee severance (4)          8,006 
Loss on asset disposal (5)    7,250      7,250 
Retail segment operating (loss) income, as adjusted$(21,803) $(11,666) $(75,463) $(24,814)


(1)Represents store closure costs due to the impairment of assets associated with the decision to end the store-within-a-store test with Belk, Inc. for the year ended January 31, 2024. Represents store closure costs for the three months ended January 31, 2023, which is offset by a gain on a lease modification for the same location for the year ended January 31, 2023.
(2)Represents a gain related to the sale of a single store location, net of asset disposal costs.
(3)Represents professional fees related to corporate transactions primarily associated with the acquisition of Badcock and debt modifications.
(4)Represents severance costs related to a change in the executive management team
(5)Represents asset disposal costs related to a change in the eCommerce platform.
  


 CREDIT SEGMENT ADJUSTED OPERATING LOSS
 
 Three Months Ended
January 31,
 Year Ended
January 31,
 2024 2023 2024 2023
Credit segment operating (loss) income, as reported$(12,773) $(13,928) $(31,465) $9,702 
Adjustments:       
Loss on extinguishment of debt(1) 14,221      14,221    
Credit segment operating income (loss), as adjusted$1,448  $(13,928) $(17,244) $9,702 


(1)Represents loss on extinguishment of debt due to prepayment penalties and deferred issuance costs associated with the payment in full of the Pathlight Term Loan.
  


 ADJUSTED NET LOSS AND ADJUSTED NET LOSS PER DILUTED SHARE
 
 Three Months Ended
January 31,
 Year Ended
January 31,
 2024 2023 2024 2023
Net (loss) income, as reported$43,301  $(42,803) $(76,893) $(59,292)
Adjustments:       
Store lease termination and closure costs(1)    588   2,340   (896)
Gain from asset sale (2)       (3,147)   
Professional fees (3) 16,301      18,372    
Employee severance (4)          8,006 
Loss on asset disposal (5)    7,250       
Loss on extinguishment of debt (6) 14,221      14,221    
Bargain purchase gain, net of deferred taxes (7) (104,857)     (104,857)   
Tax impact of adjustments (8)    (1,771)     (3,244)
Net loss, as adjusted$(31,034) $(36,736) $(149,964) $(55,426)
Weighted average common shares outstanding - Diluted 24,760,561   23,953,620   24,117,265   24,117,265 
Diluted (loss) income per share:       
As reported$1.75  $(1.79) $(3.19) $(2.46)
As adjusted$(1.25) $(1.53) $(6.22) $(2.30)


(1)Represents store closure costs due to the impairment of assets associated with the decision to end the store-within-a-store test with Belk, Inc. for the year ended January 31, 2024. Represents store closure costs for the three months ended January 31, 2023, which is offset by a gain on a lease modification for the same location for the year ended January 31, 2023.
(2)Represents a gain related to the sale of a single store location, net of asset disposal costs.
(3)Represents professional fees related to corporate transactions primarily associated with the acquisition of Badcock and debt modifications.
(4)Represents severance costs related to a change in the executive management team.
(5)Represents asset disposal costs related to a change in the eCommerce platform.
(6)Represents fees and penalties paid for the early retirement of our Pathlight Term Loan.
(7)Represents the fair value of net assets acquired over the consideration transferred, net of tax, for the acquisition of Badcock.
(8)Represents the tax effect of the adjusted items based on the applicable statutory tax rate.

FAQ

What was the total consolidated revenue increase in the fourth quarter compared to the prior year period?

Total consolidated revenue increased by 9.3% in the fourth quarter.

What contributed to the total consolidated revenue in the fourth quarter?

The Badcock transaction contributed $68.4 million to total consolidated revenue.

What was the net income per diluted share for the fourth quarter?

Net income per diluted share was $1.75 for the fourth quarter.

What was the adjusted net loss per diluted share for the fourth quarter?

Adjusted net loss was $1.25 per diluted share for the fourth quarter.

What was the total consolidated revenue decline for fiscal year 2024?

Total consolidated revenue declined by 7.8% for fiscal year 2024.

What was the net loss per diluted share for fiscal year 2024?

Net loss per diluted share was $3.17 for fiscal year 2024.

What was the adjusted net loss per diluted share for fiscal year 2024?

Adjusted net loss was $6.22 per diluted share for fiscal year 2024.

Why did the retail segment operating loss increase in the fourth quarter?

Retail segment operating loss increased due to a decrease in same store sales.

What was the provision for bad debts in the fourth quarter?

Provision for bad debts increased to $52.5 million in the fourth quarter.

How many stores did the Company add through the Badcock transaction?

The Company added 376 stores through the Badcock transaction, bringing the total store count to 553 in 15 states.

Conn's Inc.

NASDAQ:CONN

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Specialty Retail
Retail-radio, Tv & Consumer Electronics Stores
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United States of America
THE WOODLANDS