Welcome to our dedicated page for Concentrix news (Ticker: CNXC), a resource for investors and traders seeking the latest updates and insights on Concentrix stock.
Concentrix Corporation (NASDAQ: CNXC) is a global leader in customer experience solutions and technology-enabled business services. This page provides investors and industry professionals with centralized access to official press releases, financial updates, and strategic developments from the CX innovation leader.
Track CNXC's latest announcements including AI-driven service innovations, strategic partnerships, and financial performance updates. Our curated news collection covers essential developments in digital transformation initiatives, operational expansions, and leadership updates directly from corporate sources.
This resource serves investors seeking to monitor Concentrix's market position in customer engagement technology and business process optimization. All content is verified from primary sources to ensure accuracy and timeliness, providing reliable information for investment research and competitive analysis.
Bookmark this page for ongoing access to Concentrix's official communications, including earnings call details, merger & acquisition activity, and technology deployment updates. Check regularly for the latest developments shaping the future of enterprise customer experience solutions.
Concentrix (NASDAQ: CNXC) has been named a Leader in Everest Group's Trust and Safety Services PEAK Matrix® Assessment 2025 for the fifth consecutive year. The company ranked third in Market Impact and fourth in Vision and Capability among 28 providers evaluated.
The assessment highlights Concentrix's strengths in integrated AI support services, particularly in helping clients train and manage AI models. The company was specifically recognized for implementing a new wellness model that uses intelligent systems to monitor moderator well-being and streamline support across global teams.
Key achievements include:
- Comprehensive trust and safety services across industries and geographies
- Technology investments in annotation, labelling, content moderation, and identity verification
- Policy and regulatory support services for enterprises
- Implementation of an advanced wellness model combining human-centered experiences with AI optimization
Concentrix (NASDAQ: CNXC) reported Q1 2025 financial results, exceeding revenue and profit guidance. The company posted revenue of $2,372.2 million, down 1.3% year-over-year, but up 1.3% on constant currency basis. Operating income reached $168.9 million (7.1% of revenue), while non-GAAP operating income was $321.5 million (13.6% of revenue).
Key metrics include Adjusted EBITDA of $374.2 million (15.8% of revenue) and diluted EPS of $1.04. The company maintains its full-year guidance and expects to generate $625-650 million in adjusted free cash flow. Concentrix plans to return over $240 million to shareholders in fiscal 2025 through dividends and share repurchases.
For Q2 2025, Concentrix expects revenue between $2.370-2.390 billion with constant currency growth of 0.50-1.25%. The company repurchased 550,000 shares at $47.84 per share in Q1 and declared a quarterly dividend of $0.33275 per share.
Concentrix (NASDAQ: CNXC), a global technology and services leader, has announced it will release its fiscal first quarter 2025 financial results after market close on Wednesday, March 26, 2025.
The company will host a conference call and webcast for the investment community on the same evening at 5:00 pm Eastern Time. Investors can access the live conference call webcast in listen-only mode through the Investor Relations section of the Concentrix website under 'Events and Presentations'. A replay of the webcast will be made available on the website following the conference call.
Concentrix (NASDAQ: CNXC) has announced the release of iX Hello 2.0, an enhanced multi-modal customer service AI solution. The platform enables rapid deployment of various customer-facing assistants including bots, appointment booking tools, and order status trackers across enterprises.
The system features smart and responsive agentic AI that delivers secure, high-quality self-service answers with continuous retraining capabilities. It operates across multiple channels including webchat, voice, SMS, smart devices, and apps. The solution offers pre-built AI app blueprints for easy assistant creation and integrates with major enterprise systems like Salesforce, Microsoft, AWS, and Workday, with availability in hybrid cloud environments.
Concentrix (NASDAQ: CNXC) has been named the Highest Leader in Everest Group's inaugural B2B Sales Services PEAK Matrix® Assessment 2024. The company outperformed 14 other service providers, distinguished by its market impact and service delivery capabilities.
The recognition highlights Concentrix's comprehensive B2B sales services, including inside sales, account management, sales operations, channel sales, and customer success. The company's position was strengthened by strategic acquisitions of ServiceSource and Webhelp, which added Lead Factory capabilities for customized lead list creation.
Key factors contributing to the leadership position include partnerships with technology organizations, in-house solutions featuring real-time seller support, and customer intelligence solutions with account prioritization and 360° customer dashboard features. The company demonstrated exceptional performance in Market Adoption, Vision and Strategy, Innovation and Investments, and Delivery Footprint categories.
Concentrix (NASDAQ: CNXC) reported Q4 and fiscal year 2024 results, with Q4 revenue reaching $2,448.0 million, up 9.7% year-over-year. The company achieved revenue growth at the high end of its previous guidance range, with a 1.5% year-on-year increase on a pro forma constant currency basis.
For fiscal year 2024, revenue grew 35.2% to $9,618.9 million. The company returned approximately $220 million to shareholders through dividends and share repurchases while reducing debt by about $209 million. Q4 operating income was $144.5 million with a margin of 5.9%, while non-GAAP operating income reached $346.7 million with a 14.2% margin.
The Board increased the share repurchase authorization to $600 million and declared a quarterly dividend of $0.33275 per share payable on February 11, 2025.
Concentrix (NASDAQ: CNXC) has announced it will release its fourth quarter and full year fiscal 2024 financial results after market close on Wednesday, January 15, 2025. The company will host a conference call and webcast with investors at 5:00 pm Eastern Time on the same day.
The live conference call webcast will be available in listen-only mode through the Investor Relations section of the Concentrix website. A replay of the webcast will be made available following the conference call.
Concentrix (NASDAQ: CNXC) announced its participation at Web Summit 2024 in Lisbon, Portugal from November 11-14. CEO Chris Caldwell will deliver a fireside chat titled 'Why Customers Deserve More' on November 14, discussing AI's role in enhancing brand-customer relationships. The company will showcase its iX Hello virtual assistant, featuring GenAI capabilities that can be implemented without coding. Concentrix will also host an 'Into the Future' event at their Lisbon office on November 13, demonstrating their latest technology stack and offering networking opportunities with company leaders.
Concentrix (NASDAQ: CNXC) has been positioned as a Leader in Everest Group's Europe, Middle East and Africa (EMEA) Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024. This marks the third consecutive year Concentrix has achieved leader status in three global CXM PEAK Matrix® Assessments (Americas, APAC, and EMEA). The company has expanded its services and innovative solutions in Europe, resulting in its highest placement yet on the EMEA matrix.
Out of 37 leading CXM providers assessed, Concentrix was one of only four to achieve Leader positioning. The assessment evaluates providers on their ability to deliver tailored digital customer experience solutions, emphasizing data privacy and security. Concentrix was recognized for its gen AI platforms, consulting services for IVA solutions, and balanced shoring mix across onshore, nearshore, and offshore locations.
Concentrix (NASDAQ: CNXC) has announced the release of iX Hello, a GenAI-powered self-service application designed to enhance productivity and engagement quality with high security. This product is the first in a suite of AI and GenAI technologies that Concentrix has developed and successfully deployed internally and with pre-launch clients.
iX Hello offers an out-of-the-box solution for businesses to create virtual assistants for various use cases, including data analysis, rapid language translations, and internal self-service chatbots. It integrates securely with leading Large Language Models (LLMs) and internal data sources, providing a cost-effective way to boost productivity within a compliant environment.
Key features of iX Hello include:
- Integration with multi-modal LLMs from major tech companies
- Enterprise-grade security and compliance
- Brand-specific customization
- Pre-built virtual assistants for common tasks
- Functionality for translating copy in 90+ languages
Concentrix plans to release additional technology products in the iX suite over the coming months.
