CenterPoint Storm Update: 99.9 percent of customers have power as historic Winter Storm Enzo continues to impact Greater Houston area
CenterPoint Energy (CNP) reported that 99.9% of its Greater Houston area customers maintain power service despite the ongoing Winter Storm Enzo. The company has restored power to approximately 18,700 customers since the storm began, with only 2,800 customers currently experiencing outages. Around 3,000 personnel, including 1,200 mutual aid workers, are actively responding to scattered outages across the 12-county service area.
The company has deployed four temporary generation units to local warming centers and maintains its Emergency Operations Center activation. CenterPoint is coordinating with state and local emergency partners while serving its 2.8 million customers. The National Weather Service's Winter Storm Warning remains in effect through 6 p.m. today, with an Extreme Cold Watch following until Wednesday morning.
CenterPoint Energy (CNP) ha riportato che il 99,9% dei suoi clienti nella zona del Greater Houston mantiene il servizio elettrico nonostante l'attuale tempesta invernale Enzo. L'azienda ha ripristinato la corrente a circa 18.700 clienti dall'inizio della tempesta, con solo 2.800 clienti attualmente senza elettricità. Circa 3.000 persone, inclusi 1.200 lavoratori di assistenza reciproca, sono attivamente impegnate nella risposta a interruzioni diffuse nella zona di servizio di 12 contee.
L'azienda ha dispiegato quattro unità di generazione temporanee nei centri di riscaldamento locali e mantiene attivato il suo Centro Operativo di Emergenza. CenterPoint sta coordinando con i partner statali e locali per le emergenze mentre serve i suoi 2,8 milioni di clienti. L'allerta per tempesta invernale del Servizio Meteorologico Nazionale rimane in vigore fino alle 18 di oggi, con un Avviso di Freddo Estremo che seguirà fino a mercoledì mattina.
CenterPoint Energy (CNP) informó que el 99.9% de sus clientes en el área metropolitana de Houston mantiene el servicio eléctrico a pesar de la continua tormenta invernal Enzo. La compañía ha restaurado la electricidad a aproximadamente 18,700 clientes desde que comenzó la tormenta, con solo 2,800 clientes actualmente experimentando cortes. Alrededor de 3,000 personal, incluyendo 1,200 trabajadores de ayuda mutua, están respondiendo activamente a apagones dispersos en el área de servicio de 12 condados.
La empresa ha desplegado cuatro unidades de generación temporal a los centros de calentamiento locales y mantiene activada su Centro de Operaciones de Emergencia. CenterPoint está coordinando con socios de emergencia estatales y locales mientras sirve a sus 2.8 millones de clientes. La Advertencia de Tormenta Invernal del Servicio Meteorológico Nacional sigue en efecto hasta las 6 p.m. de hoy, con una Vigilancia de Frío Extremo que seguirá hasta la mañana del miércoles.
CenterPoint Energy (CNP)는 현재 겨울 폭풍 Enzo가 지속되고 있음에도 불구하고 Greater Houston 지역 고객의 99.9%가 전력 서비스를 유지하고 있다고 보고했습니다. 회사는 폭풍이 시작된 이후 약 18,700명의 고객에게 전력을 복구했으며, 현재 2,800명의 고객이 정전을 경험하고 있습니다. 약 3,000명의 인원, 이 중 1,200명이 상호 지원 작업자, 가 12개 카운티 서비스 구역 전역의 산재된 정전에 적극적으로 대응하고 있습니다.
회사는 지역 난방 센터에 4개의 임시 발전 장치를 배치하고 비상 작전 센터를 활성화한 상태를 유지하고 있습니다. CenterPoint는 280만 고객에게 서비스를 제공하는 동시에 주 및 지역 비상 파트너와 협력하고 있습니다. 국립 기상청의 겨울 폭풍 경고는 오늘 오후 6시까지 유효하며, 수요일 아침까지 극한의 추위 경고가 이어집니다.
CenterPoint Energy (CNP) a rapporté que 99,9 % de ses clients dans la région du Grand Houston maintiennent leur service électrique malgré la tempête hivernale Enzo qui est en cours. L'entreprise a restauré l'électricité pour environ 18 700 clients depuis le début de la tempête, avec seulement 2 800 clients actuellement sans électricité. Environ 3 000 personnes, dont 1 200 travailleurs d'entraide, répondent activement aux coupures dispersées dans l'ensemble de la zone de service de 12 comtés.
L'entreprise a déployé quatre unités de production temporaires dans des centres de réchauffement locaux et maintient son Centre d'Opérations d'Urgence actif. CenterPoint coordonne avec les partenaires d'urgence au niveau de l'État et local tout en servant ses 2,8 millions de clients. L'Alerte de Tempête Hivernale du Service Météorologique National reste en vigueur jusqu'à 18 heures aujourd'hui, suivie d'une Alerte de Grand Froid jusqu'à mercredi matin.
CenterPoint Energy (CNP) berichtete, dass 99,9 % seiner Kunden im Großraum Houston trotz des anhaltenden Wintersturms Enzo den Stromservice aufrechterhalten. Das Unternehmen hat seit Beginn des Sturms die Stromversorgung für etwa 18.700 Kunden wiederhergestellt, wobei derzeit nur 2.800 Kunden unter Stromausfällen leiden. Rund 3.000 Mitarbeiter, darunter 1.200 Hilfskräfte, reagieren aktiv auf verstreute Ausfälle in dem 12-Kreis-Servicegebiet.
Das Unternehmen hat vier temporäre Generatoren zu lokalen Heizzentren eingesetzt und hält sein Notfallbetriebszentrum aktiviert. CenterPoint koordiniert mit staatlichen und lokalen Notfallpartnern, während es seinen 2,8 Millionen Kunden dient. Die Wintersturmwarnung des National Weather Service bleibt bis 18 Uhr heute in Kraft, gefolgt von einer Extremkälte-Warnung bis Mittwochmorgen.
- 99.9% of customers maintain power service during severe weather conditions
- Rapid restoration of power to 18,700 customers since storm began
- Strong emergency response with 3,000 personnel deployed
- Deployment of temporary generation units to support warming centers
- 2,800 customers currently without power
- Ongoing exposure to extreme weather conditions potentially affecting infrastructure
Insights
CenterPoint Energy's winter storm response showcases exemplary utility crisis management, with critical implications for investors and stakeholders. The 99.9% service reliability during extreme conditions demonstrates the effectiveness of infrastructure investments and operational improvements implemented since the devastating 2021 Texas freeze.
The rapid restoration metrics are particularly impressive - servicing 18,700 customers while maintaining only 2,800 current outages across a 2.8 million customer base represents a
From an infrastructure perspective, the deployment of temporary generation units to warming centers represents an innovative approach to maintaining critical services. The mobilization of 3,000 workers, including 1,200 mutual aid personnel, indicates strong industry relationships and efficient resource allocation capabilities.
The coordination with ERCOT and implementation of advanced customer communication systems (Power Alert Service® and bilingual Outage Tracker) reflect modern utility best practices. These investments in grid resilience and customer service technology typically yield long-term benefits through improved regulatory relationships and reduced storm recovery costs.
For investors, this operational performance suggests well-managed maintenance capital expenditure and effective storm hardening investments. Such infrastructure resilience typically reduces regulatory risk and supports stable returns, particularly important for utility stocks valued primarily for their dividend stability and regulatory certainty.
As of 11 a.m. on Tuesday, CenterPoint had restored approximately 18,700 customers since the winter storm impacts began; 2,800 customers currently out of power
3,000 CenterPoint personnel and mutual assistance workers are responding to scattered outages across the
Company urges customers and the public to continue following warnings to stay off roads, ensure their own safety and help prevent power outages
To help coordinate its overall restoration and response efforts, CenterPoint's Emergency Operations Center remains activated, and the company continues to restore power safely and as quickly as possible. The company continues working with state and local emergency partners to address local issues and remains focused on sharing critical updates and safety information with its 2.8 million customers.
"CenterPoint marshalled thousands of critical resources to prepare for this historic winter weather event that's still impacting the
CenterPoint Preparation and Response to Winter Storm Enzo
As of 11 a.m. on Tuesday, CenterPoint's preparation and response actions include:
- Deploying frontline electric workers: Approximately 3,000 workers, including 1,200 mutual aid personnel, are responding to the winter storm, addressing equipment damage and restoring power to customers.
- Using partnerships to provide temporary generation to temporary warming centers: Deploying four small temporary generation units to provide power to local warming centers amid freezing temperatures.
- Keeping customers informed: Sharing safety and preparedness information and resources with CenterPoint customers through direct outreach, social media and other platforms.
- Conducting outreach to critical care customers: Reaching out to identified Critical Care Residential and Chronic Condition Residential electric customers by email, phone and/or text.
- Coordinating with government officials: Providing regular updates to government officials on preparation and response activities and to coordinate on customer support.
The National Weather Service issued a Winter Storm Warning for
Important information for electric customers
CenterPoint electric customers are encouraged to enroll in the company's Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates via phone call, text or email. Customers can also stay up to date with CenterPoint's new and improved, cloud-based Outage Tracker, available in English and Spanish, which allows customers to see outages by county, city and zip code.
In addition, customers can get the latest information on CenterPoint's preparedness and response efforts, view important safety tips and access the company's 2025 Winter Energy Guide by visiting CenterPointEnergy.com/StormCenter. Customers can also follow @CenterPoint_TX to receive the most up-to-date information on the company's operations in the
For the latest weather information for the
For more information, contact
Communications
Media.Relations@CenterPointEnergy.com
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SOURCE CenterPoint Energy
FAQ
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