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CenterPoint Energy Completing Safety Inspections for Natural Gas Customers Impacted by Hurricane Francine in Louisiana and Mississippi

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CenterPoint Energy (CNP) is responding to Hurricane Francine's aftermath, focusing on natural gas infrastructure in Louisiana and Mississippi. As of September 12, 2024, no significant damage to electric or gas networks has been reported. The company's 480-member workforce in Louisiana and 200-member workforce in Mississippi are conducting safety inspections, expected to be completed today.

CenterPoint has released 1,500 distribution frontline and 700 vegetation management mutual aid workers to support more impacted utilities. The company is also making some of its Greater Houston area internal and contractor frontline electric workers available for mutual aid. CenterPoint continues to emphasize safety measures for natural gas customers, including being alert for gas odors and refraining from turning gas valves on or off.

CenterPoint Energy (CNP) sta rispondendo alle conseguenze dell'uragano Francine, concentrandosi sulle infrastrutture del gas naturale in Louisiana e Mississippi. A partire dal 12 settembre 2024, non sono stati segnalati danni significativi alle reti elettriche o del gas. La forza lavoro di 480 membri in Louisiana e di 200 membri in Mississippi dell'azienda sta conducendo ispezioni di sicurezza, che si prevede saranno completate oggi.

CenterPoint ha reso disponibili 1.500 lavoratori di distribuzione in prima linea e 700 lavoratori per la gestione della vegetazione in aiuto reciproco per supportare le utenze più colpite. L'azienda sta anche mettendo a disposizione alcuni dei suoi lavoratori elettrici interni di prima linea e appaltatori dell'area di Greater Houston per l'aiuto reciproco. CenterPoint continua a sottolineare l'importanza delle misure di sicurezza per i clienti del gas naturale, compreso il mantenere la vigilanza per eventuali odori di gas e astenersi dal girare i rubinetti del gas.

CenterPoint Energy (CNP) está respondiendo a las consecuencias del huracán Francine, centrando su atención en la infraestructura de gas natural en Louisiana y Mississippi. Hasta el 12 de septiembre de 2024, no se han reportado daños significativos en las redes eléctricas o de gas. La fuerza laboral de 480 miembros en Louisiana y 200 miembros en Mississippi de la empresa está realizando inspecciones de seguridad, que se espera que finalicen hoy.

CenterPoint ha desplegado 1,500 trabajadores de distribución en primera línea y 700 trabajadores de gestión de vegetación en ayuda mutua para apoyar a las utilidades más afectadas. La empresa también está poniendo a disposición a algunos de sus trabajadores eléctricos internos de primera línea y contratistas del área de Greater Houston para ayuda mutua. CenterPoint continúa enfatizando las medidas de seguridad para los clientes de gas natural, incluyendo estar alerta a los olores de gas y abstenerse de abrir o cerrar las válvulas de gas.

CenterPoint Energy (CNP)는 허리케인 프랜신의 여파에 대응하여 루이지애나와 미시시피의 천연가스 기반 시설에 집중하고 있습니다. 2024년 9월 12일 현재, 전기나 가스 네트워크에 큰 피해가 보고되지는 않았습니다. 이 회사의 루이지애나에서 480명, 미시시피에서 200명의 인력이 안전 검사를 실시하고 있으며, 오늘 완료될 예정입니다.

CenterPoint는 더 심각한 피해를 입은 유틸리티를 지원하기 위해 1,500명의 배급 최전선과 700명의 식물 관리 상호 지원 근로자를 배치했습니다. 이 회사는 또한 Greater Houston 지역의 내부 및 계약 전선 전기 근로자 일부를 상호 지원을 위해 이용할 수 있도록 하고 있습니다. CenterPoint는 천연가스 고객을 위한 안전 조치를 계속 강조하고 있으며, 가스 냄새에 주의를 기울이고 가스 밸브를 켜거나 끄는 것을 삼가할 것을 당부하고 있습니다.

CenterPoint Energy (CNP) répond aux conséquences de l'ouragan Francine, en se concentrant sur l'infrastructure de gaz naturel en Louisiane et au Mississippi. Au 12 septembre 2024, aucun dommage significatif aux réseaux électriques ou gaziers n'a été signalé. La main-d'œuvre de 480 membres en Louisiane et de 200 membres au Mississippi de l'entreprise effectue des inspections de sécurité, qui devraient être terminées aujourd'hui.

CenterPoint a déployé 1 500 travailleurs de première ligne en distribution et 700 travailleurs de gestion de la végétation en aide mutuelle pour soutenir les services publics les plus touchés. L'entreprise met également à disposition certains de ses travailleurs électriques internes et contractuels de première ligne de la région de Greater Houston pour l'aide mutuelle. CenterPoint continue de souligner les mesures de sécurité pour les clients de gaz naturel, y compris la vigilance pour détecter les odeurs de gaz et la recommandation de ne pas ouvrir ou fermer les vannes de gaz.

CenterPoint Energy (CNP) reagiert auf die Folgen des Hurrikans Francine und konzentriert sich auf die Erdgasinfrastruktur in Louisiana und Mississippi. Am 12. September 2024 wurden keine wesentlichen Schäden an Strom- oder Gasnetzen gemeldet. Die 480 Mitarbeiter in Louisiana und 200 Mitarbeiter in Mississippi des Unternehmens führen Sicherheitsinspektionen durch, die heute abgeschlossen sein sollen.

CenterPoint hat 1.500 Verteilungsmitarbeiter in der ersten Linie und 700 Mitarbeiter im Bereich Vegetationsmanagement zur gegenseitigen Unterstützung entsandt, um stärker betroffenen Versorgungsunternehmen zu helfen. Das Unternehmen stellt auch einige seiner internen und Vertragsmitarbeiter für die elektrische Versorgung im Großraum Houston zur gegenseitigen Unterstützung zur Verfügung. CenterPoint betont weiterhin Sicherheitsmaßnahmen für Erdgas-Kunden, darunter die Wachsamkeit gegenüber Gasgerüchen und die Unterlassung, Gasventile zu öffnen oder zu schließen.

Positive
  • No significant damage reported to CenterPoint's electric or gas networks across the Gulf Coast region
  • Safety inspections for natural gas infrastructure in Louisiana and Mississippi expected to be completed quickly
  • CenterPoint able to release 2,200 workers for mutual aid to support other more impacted utilities
Negative
  • None.

Company makes internal and contractor frontline electrical workers available to 
other impacted utilities in Gulf Coast states

  • CenterPoint's nearly 480-member natural gas workforce in Louisiana and its nearly 200-member workforce in Mississippi are responding to customer requests and odor calls.
  • Crews are expected to complete all safety inspections by the end of the day today, with portions of Louisiana already reported as completed.
  • CenterPoint did not experience significant impacts from Hurricane Francine on its electric or natural gas networks across Texas, Louisiana and Mississippi.
  • CenterPoint has released 1,500 distribution frontline and 700 vegetation management mutual aid workers to support other utilities in areas more impacted by the storm.

HOUSTON, Sept. 12, 2024 /PRNewswire/ -- Following Hurricane Francine's landfall, CenterPoint Energy is focusing its response efforts on its natural gas infrastructure and customers in Louisiana and Mississippi. As of 4 p.m. CT, Thursday, September 12, the effects of Francine have not resulted in any significant damage to its electric or gas networks across the Gulf Coast region. CenterPoint's nearly 480-member natural gas workforce in Louisiana and nearly 200-member workforce in Mississippi are expected to complete all safety inspections today, with portions of Louisiana already being reported as completed. Crews will also be responding to customer requests and odor calls.

"While the worst of the storm has passed, we continue to urge our customers to take precautions and follow the necessary safety steps when it comes to their natural gas service, including staying alert for the smell of natural gas and refraining from turning gas valves on or off," said Bo Murphy, CenterPoint's Vice President of Louisiana and Mississippi Natural Gas.

Given no significant impact on the electric system in Greater Houston from Francine, CenterPoint has made 1,500 distribution frontline and 700 vegetation management mutual aid workers available to other utilities more impacted by the storm. As part of its commitment to provide assistance to other utilities impacted by Francine, CenterPoint will also be making some of its Greater Houston area internal and contractor frontline electric workers available to the mutual aid system.

"The mutual aid system is an essential part of a utility's operations before, during and after a major storm. We are prepared to answer the call if utilities in impacted states need additional support to repair damage to their electric system and restore power to their customers," said Darin Carroll, Senior Vice President of Electric Business.

Support Actions in Louisiana, Mississippi and Texas
The current response by CenterPoint to Hurricane Francine includes:

  • Conducting natural gas inspection process in LA and MS: The company's nearly 480-member natural gas workforce in Louisiana and its nearly 200-member workforce in Mississippi are conducting safety inspections and will be responding to customer requests and odor calls.
  • Readied frontline electric crews for mutual aid. CenterPoint will be making some of its internal and contractor frontline electric workers in the Greater Houston area available to other more-impacted utilities in the east.
  • Released all 1,500 frontline mutual aid workers: Made available all additional distribution frontline, mutual aid workers secured for the Greater Houston area to other more-impacted utilities to the east.
  • Released all 700 vegetation management mutual aid workers: The 1,300 internal and mutual aid vegetation management personnel finished the pre-storm high-risk vegetation work in the Greater Houston area and the 700 mutual aid vegetation management personnel have been made available to the mutual aid system.
  • Coordinating with government officials: Providing regular updates to federal, state, county and city officials to communicate company's pre-storm activities and readiness posture and provide critical updates.
  • Sharing customer communications: Shared safety and preparedness actions with CenterPoint customers across social media and other platforms to help keep customers informed and prepared.

Safety Tips for Natural Gas Customers 
CenterPoint is continuing to remind its customers to stay safe after Hurricane Francine by following these natural gas safety tips:

  • Do not turn off your natural gas service at the meter; doing so could allow water to enter the natural gas lines should flooding occur. If you wish to discontinue gas service, turn off the natural gas at each appliance.
  • Always be alert for the smell of natural gas. If you smell natural gas, leave the area immediately on foot and tell others to leave, too.
  • If you smell natural gas, do not turn the lights on or off, smoke, strike a match, use a cell phone or operate anything that might cause a spark, including a flashlight or a generator.
  • Do not attempt to turn natural gas valves on or off. Once safely away from the area, call 1-888-876-5786 and CenterPoint will send a trained service technician.
  • If your home is flooded, call a licensed plumber or natural gas appliance technician to inspect your appliances and gas piping to make sure they are in good operating condition before calling CenterPoint to reconnect service. This includes outdoor natural gas appliances including pool heaters, gas grills and gas lights.
  • If you are planning any digging or clearing as part of your post-hurricane activities, please call 811, the nationwide Call Before You Dig number, to locate underground natural gas lines and other underground utility lines.
  • Be aware of where your natural gas meter is located. As debris is put out for heavy trash pickup, make sure it is placed away from the meter. In many areas the meter may be located near the curb. If debris is near a natural gas meter, the mechanized equipment used by trash collectors could pull up the meter, damaging it and causing a potentially hazardous situation. If this happens, leave the area immediately and call CenterPoint at 1-888-876-5786.

For the latest updates, follow CenterPoint on X (formerly Twitter) for real-time updates. For more information and other resources, visit CenterPointEnergy.com/NaturalGasSafety.

About CenterPoint Energy, Inc.
As the only investor-owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. With approximately 9,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

For more information, contact:
Communications
Media.Relations@CenterPointEnergy.com

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SOURCE CenterPoint Energy

FAQ

How is CenterPoint Energy (CNP) responding to Hurricane Francine in Louisiana and Mississippi?

CenterPoint Energy is conducting safety inspections of its natural gas infrastructure in Louisiana and Mississippi, with nearly 480 workers in Louisiana and 200 in Mississippi. They are also responding to customer requests and odor calls.

Has Hurricane Francine caused significant damage to CenterPoint Energy's (CNP) networks?

As of September 12, 2024, CenterPoint Energy reported no significant damage to its electric or gas networks across Texas, Louisiana, and Mississippi due to Hurricane Francine.

How many mutual aid workers has CenterPoint Energy (CNP) released to support other utilities after Hurricane Francine?

CenterPoint Energy has released 1,500 distribution frontline and 700 vegetation management mutual aid workers to support other utilities more impacted by Hurricane Francine.

What safety tips is CenterPoint Energy (CNP) providing for natural gas customers after Hurricane Francine?

CenterPoint Energy advises customers to be alert for gas odors, not to turn gas valves on or off, avoid actions that might cause sparks, and call 1-888-876-5786 if they smell natural gas.

CenterPoint Energy, Inc.

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