Washington Health Care Authority Selects Conduent to Advance MMIS Transformation with Modular Pharmacy Benefit Management Solution

Rhea-AI Summary

Conduent (Nasdaq: CNDT) has secured an eight-year contract with the Washington State Health Care Authority to implement a Pharmacy Benefit Management (PBM) module for its Medicaid Management Information System. This contract aligns with new state laws aimed at lowering prescription drug costs and enhances the HCA's transition to Software-as-a-Service technology, benefiting 2.1 million residents. The PBM module offers key functionalities like analytics and prior authorization, and aims to improve health outcomes and reduce costs.

Positive

• Secured an eight-year contract with Washington State Health Care Authority.
• Supports the healthcare authority's aim to lower prescription drug costs.
• Implementation of advanced PBM module enhances efficiency and compliance.
• Benefits 2.1 million residents by improving healthcare services.

Negative

• None.

Contract supports Washington Healthcare Authority’s MMIS modularity goals and value-based payment adoption

Highly configurable PBM module quickly moves agency to next generation Software-as-a-Service technology to support 2.1M Washingtonians

FLORHAM PARK, N.J., Oct. 26, 2021 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT), a business process services and solutions company, today announced a new eight-year contract with the state of Washington Health Care Authority (HCA) to implement a Pharmacy Benefit Management (PBM) module for Washington’s Medicaid Management Information System (MMIS). The company’s PBM module aligns with the HCA’s vision for MMIS transformation and helps the agency quickly shift to next generation Software-as-a-Service (SaaS) technology to support its innovative healthcare purchasing strategies and health policies that improve the lives of 2.1 million Washingtonians.

The agreement follows a series of new state laws enacted in 2020 by Washington’s legislature to curb rising prescription drug costs. In addition to measures that limit consumers’ out-of-pockets costs, legislators passed a first-of-its-kind law that will, in part, increase oversight of PBM business practices.

As part of the Conduent Medicaid Suite (CMdS), the PBM module delivers point of sale, prior authorization, rebate, analytics, customer relationship management and retrospective drug review components. The module’s user-friendly design allows Conduent to train HCA staff to perform critical functions, thus eliminating the need for developer resources and speeding implementation time and compliance with changing business rules.

“Conduent brings a deep understanding of the unique requirements to manage the fast-changing technology infrastructure that defines modular Medicaid transformation. We are thrilled to partner with the Health Care Authority to deliver well-coordinated, high value pharmacy benefit services that drive cost savings through efficiency and help improve outcomes for millions of their members,” said Lydie Quebe, General Manager of Government Healthcare Solutions at Conduent.

With 50 years of experience in the government health and social services industry, Conduent supports more than 41 million customers annually with various government health programs and other eligibility services. For Medicaid, Conduent supports systems in 23 states, Puerto Rico and Washington, D.C., and it has facilitated federal MMIS certifications in 14 states.

About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology, and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs, and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including three out of every four of the insured in the U.S., 10 million employees who use its HR Services, and nearly 18 million benefits recipients. Conduent’s solutions deliver exceptional outcomes for its clients, including $16 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at https://www.conduent.com.

Media Contacts:
Sharon Lakes, Conduent, +1-214-592-7637, Sharon.Lakes2@Conduent.com

Investor Relations Contact:
Giles Goodburn, Conduent, +1-203-216-3546, ir@conduent.com

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Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

FAQ

What is the new contract signed by Conduent with Washington State Health Care Authority?

Conduent signed an eight-year contract to implement a Pharmacy Benefit Management (PBM) module for the Washington Medicaid Management Information System.

How does the new PBM module benefit Washington State residents?

The PBM module supports 2.1 million Washingtonians by improving healthcare purchasing strategies and reducing prescription drug costs.

When was the Conduent contract with Washington State Health Care Authority announced?

The contract was announced on October 26, 2021.

What key features does the PBM module offer?

The PBM module includes functionalities like point of sale, prior authorization, analytics, and customer relationship management.

What are the goals of the Washington State Health Care Authority’s new laws?

The goals are to curb rising prescription drug costs and increase oversight of Pharmacy Benefit Manager business practices.