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Conduent Incorporated (NASDAQ: CNDT) is the world's largest provider of diversified business process services. The company excels in transaction processing, automation, analytics, and constituent experience. Conduent collaborates with both government and commercial customers to enhance the delivery of services to their respective client bases. It plays a pivotal role in the U.S. healthcare industry by managing interactions with patients and the insured. Additionally, it serves as the customer interface for large segments of the technology industry and is a key operational and processing partner for public transportation systems globally.
Conduent offers a broad range of services including digital payments, claims processing, benefit administration, automated tolling, customer care, and distributed learning. These services are designed to create value for both clients and their constituents by modernizing and managing interactions effectively. Customers include Fortune 100 companies and more than 600 government and transportation agencies.
The company operates through three key segments: Commercial Industries, Government Services, and Transportation, with the majority of its revenue generated in the United States. Conduent's significant recent achievement includes successfully migrating its on-premises Oracle Exadata environment to the cloud using Oracle Database@Azure. This migration has significantly improved application performance and enabled real-time transaction processing, enhancing the services provided to its clients.
To stay updated on the latest developments, visit www.conduent.com.
Conduent (Nasdaq: CNDT) has launched new offerings aimed at assisting U.S. public health agencies in managing COVID-19 vaccine administration. With over 109 million doses given, the initiative addresses challenges including community outreach and eligibility support. Key solutions include managing helplines, educating communities, screening for clinical eligibility, scheduling appointments, and post-vaccination follow-ups. Conduent's solutions can be implemented within two to four weeks, leveraging over 50 years of experience in government health services.
Conduent (Nasdaq: CNDT) announced enhancements to its Viewpoint™ eDiscovery software, integrating Congruity360’s Hold360 technology. This partnership aims to improve legal operations by providing a comprehensive eDiscovery workflow for corporate legal teams. Key features include one-click data preservation, automated document uploads, and multilanguage translation capabilities. These advancements are expected to significantly reduce legal review costs by 60%-80%. The updates reflect a commitment to integrating AI and cloud solutions for efficient legal service delivery.
Conduent reported its Q4 and FY 2020 results, revealing a decline in revenue of 4.0% to $1,055M for Q4 and 6.8% to $4,163M for the year, impacted by COVID-19. However, the company achieved record new business signings of $1,934M for FY 2020, a 94% increase from FY 2019. Adjusted EBITDA margin improved to 12.6% in Q4 and 11.5% for the year. Despite challenges, Conduent exceeded initial financial guidance and demonstrated strong cash flow with Adjusted Free Cash Flow at $130M. The outlook for FY 2021 anticipates revenue between $4,000M and $4,150M.
Conduent (Nasdaq: CNDT) has been chosen by smart Europe GmbH to deliver customer experience management (CXM) services for its upcoming electric vehicle range set to launch in 2022. The services will encompass sales support, after-sales complaint management, and 24/7 emergency assistance. Conduent's performance in technology solutions, operational capabilities, and transition management were pivotal in securing this partnership. The collaboration aims to enhance customer engagement through a blend of digital and human interactions, aligning with smart Europe's digitization strategy.
Conduent Transportation, part of Conduent Incorporated (Nasdaq: CNDT), and Flowbird, have been awarded a 10-year contract by Comutitres to modernize the onboard ticketing platform for buses and trams in the Ile-de-France region, serving approximately 12 million residents. This initiative aims to enhance public transport services by replacing outdated ticketing equipment and installing next-generation technology. The project emphasizes interoperability and aims to improve urban mobility for millions of daily commuters, aligning with current public transport modernization goals.
Conduent Transportation and Flowbird have secured a 10-year contract to modernize the ticketing system for Ile-de-France Mobilités, benefiting approximately 12 million residents who make 9 million public transport trips daily. This initiative involves replacing outdated ticketing platforms across the transit network with advanced technology. Both companies will supply and maintain new onboard ticketing equipment, enhancing user convenience and operational efficiency in one of the world's largest transit systems.
Conduent Incorporated (Nasdaq: CNDT) has been chosen by NASPO ValuePoint to provide Medicaid Management Information System (MMIS) Claims Processing and Management Services. This contract enables states and territories to procure Conduent’s services efficiently, including claims processing, financial management, and reporting solutions. The Conduent Medicaid Suite (CMdS) offers a modular, cloud-based solution, enhancing program optimization. The agreement aligns with states’ transition towards next-generation Medicaid systems, supporting over 41 million customers through various government health programs.
Conduent Incorporated (Nasdaq: CNDT) has announced its partnership with Oracle to utilize Oracle Exadata Cloud@Customer. This collaboration aims to enhance agility, performance, and scalability in delivering critical solutions and services to clients globally. The solution will allow Conduent to better meet data locality and compliance requirements, accelerating implementation and improving service efficiency. Conduent's reliance on Oracle's advanced technology will further augment its capabilities, ensuring essential business services are efficiently provided to both commercial and government clients.
Conduent (Nasdaq: CNDT) has been recognized as a market leader in Health & Welfare (H&W) Administration by global analyst firm NelsonHall in its latest evaluation report. The report assessed 10 providers, highlighting Conduent's strengths in combining benefits administration with health navigation services, innovative use of technology, and ongoing investments in analytics. Conduent's Life@Work® portal enhances employee engagement and drives down healthcare costs. This recognition reinforces Conduent's commitment to delivering comprehensive and innovative solutions that benefit clients and improve their bottom line.
Conduent (CNDT) will release its fourth quarter and full year 2020 financial results on February 18, 2021, post market close. A conference call is scheduled for 5:00 p.m. ET to discuss these results, available via audio webcast and phone. Conduent provides essential services for businesses and governments, impacting millions daily. The company highlights its significant cost savings and efficiency improvements across various operations, indicating strong value in its services.
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