Charter and Comcast Launch Satellite Connectivity for Mobile Devices
Charter Communications (CHTR) and Comcast (CMCSA) have announced the launch of satellite-based services for their mobile businesses through a partnership with Skylo, a non-terrestrial network provider. The service is initially available on Samsung Galaxy S25 and Google Pixel 9 devices, with SMS text messaging capabilities over satellite expected in the coming weeks.
The service provides emergency messaging when cellular or WiFi networks are unavailable. Both Spectrum Mobile and Xfinity Mobile customers already have access to satellite backup services on select Apple and Google devices. The companies' business mobile services, Spectrum Business and Comcast Business Mobile, will also benefit from Skylo's satellite services.
Currently, customers have access to the nation's largest WiFi network and 5G coverage, with approximately 87% of mobile traffic utilizing their respective WiFi networks. The satellite service expansion aims to provide continuous connectivity even in remote locations.
Charter Communications (CHTR) e Comcast (CMCSA) hanno annunciato il lancio di servizi satellitari per le loro attività mobili attraverso una partnership con Skylo, un fornitore di reti non terrestri. Il servizio è inizialmente disponibile sui dispositivi Samsung Galaxy S25 e Google Pixel 9, con la possibilità di inviare messaggi SMS via satellite prevista nelle prossime settimane.
Il servizio fornisce messaggi di emergenza quando le reti cellulari o WiFi non sono disponibili. I clienti di Spectrum Mobile e Xfinity Mobile hanno già accesso ai servizi di backup satellitari su alcuni dispositivi Apple e Google. Anche i servizi mobili aziendali delle aziende, Spectrum Business e Comcast Business Mobile, beneficeranno dei servizi satellitari di Skylo.
Attualmente, i clienti hanno accesso alla rete WiFi più grande del paese e alla copertura 5G, con circa l'87% del traffico mobile che utilizza le rispettive reti WiFi. L'espansione del servizio satellitare mira a fornire connettività continua anche in luoghi remoti.
Charter Communications (CHTR) y Comcast (CMCSA) han anunciado el lanzamiento de servicios basados en satélite para sus negocios móviles a través de una asociación con Skylo, un proveedor de redes no terrestres. El servicio está inicialmente disponible en dispositivos Samsung Galaxy S25 y Google Pixel 9, con capacidades de mensajería SMS por satélite que se esperan en las próximas semanas.
El servicio proporciona mensajería de emergencia cuando las redes celulares o WiFi no están disponibles. Los clientes de Spectrum Mobile y Xfinity Mobile ya tienen acceso a servicios de respaldo por satélite en ciertos dispositivos de Apple y Google. Los servicios móviles comerciales de las empresas, Spectrum Business y Comcast Business Mobile, también se beneficiarán de los servicios satelitales de Skylo.
Actualmente, los clientes tienen acceso a la red WiFi más grande del país y cobertura 5G, con aproximadamente el 87% del tráfico móvil utilizando sus respectivas redes WiFi. La expansión del servicio satelital tiene como objetivo proporcionar conectividad continua incluso en ubicaciones remotas.
Charter Communications (CHTR)와 Comcast (CMCSA)는 Skylo와의 파트너십을 통해 모바일 비즈니스를 위한 위성 기반 서비스의 출시를 발표했습니다. 이 서비스는 초기에는 Samsung Galaxy S25 및 Google Pixel 9 기기에서 사용할 수 있으며, 향후 몇 주 내에 위성을 통한 SMS 문자 메시징 기능이 제공될 예정입니다.
이 서비스는 셀룰러 또는 WiFi 네트워크가 사용 불가능할 때 긴급 메시지를 제공합니다. Spectrum Mobile 및 Xfinity Mobile 고객은 이미 일부 Apple 및 Google 기기에서 위성 백업 서비스에 접근할 수 있습니다. 두 회사의 비즈니스 모바일 서비스인 Spectrum Business와 Comcast Business Mobile도 Skylo의 위성 서비스의 혜택을 받을 것입니다.
현재 고객은 국가에서 가장 큰 WiFi 네트워크와 5G 커버리지에 접근할 수 있으며, 약 87%의 모바일 트래픽이 각자의 WiFi 네트워크를 사용하고 있습니다. 위성 서비스 확장은 외딴 지역에서도 지속적인 연결성을 제공하는 것을 목표로 하고 있습니다.
Charter Communications (CHTR) et Comcast (CMCSA) ont annoncé le lancement de services basés sur satellite pour leurs activités mobiles grâce à un partenariat avec Skylo, un fournisseur de réseaux non terrestres. Le service est initialement disponible sur les appareils Samsung Galaxy S25 et Google Pixel 9, avec des capacités de messagerie SMS par satellite attendues dans les semaines à venir.
Ce service fournit des messages d'urgence lorsque les réseaux cellulaires ou WiFi ne sont pas disponibles. Les clients de Spectrum Mobile et Xfinity Mobile ont déjà accès à des services de sauvegarde par satellite sur certains appareils Apple et Google. Les services mobiles commerciaux des entreprises, Spectrum Business et Comcast Business Mobile, bénéficieront également des services satellites de Skylo.
Actuellement, les clients ont accès au plus grand réseau WiFi du pays et à une couverture 5G, avec environ 87 % du trafic mobile utilisant leurs réseaux WiFi respectifs. L'expansion du service satellite vise à fournir une connectivité continue même dans des endroits éloignés.
Charter Communications (CHTR) und Comcast (CMCSA) haben die Einführung von satellitengestützten Diensten für ihre mobilen Geschäfte in Partnerschaft mit Skylo, einem Anbieter von nicht-terrestrischen Netzwerken, angekündigt. Der Dienst ist zunächst auf den Geräten Samsung Galaxy S25 und Google Pixel 9 verfügbar, wobei die SMS-Nachrichtenübertragung über Satellit in den kommenden Wochen erwartet wird.
Der Dienst bietet Notfallnachrichten, wenn Mobilfunk- oder WiFi-Netzwerke nicht verfügbar sind. Sowohl Spectrum Mobile- als auch Xfinity Mobile-Kunden haben bereits Zugang zu satellitengestützten Backup-Diensten auf ausgewählten Apple- und Google-Geräten. Auch die mobilen Geschäftsdienste der Unternehmen, Spectrum Business und Comcast Business Mobile, werden von den Satellitendiensten von Skylo profitieren.
Derzeit haben Kunden Zugang zum größten WiFi-Netzwerk des Landes und zur 5G-Abdeckung, wobei etwa 87 % des mobilen Datenverkehrs ihre jeweiligen WiFi-Netzwerke nutzen. Die Erweiterung des Satellitendienstes zielt darauf ab, auch in abgelegenen Gebieten eine kontinuierliche Konnektivität zu bieten.
- Expansion into satellite connectivity services enhances product offering
- Large existing WiFi infrastructure with 87% traffic utilization
- Partnership with Skylo expands network coverage to remote areas
- Service available across multiple device manufacturers (Samsung, Google, Apple)
- initial device compatibility
- Text messaging feature not immediately available
Insights
The launch of satellite connectivity for Xfinity Mobile represents a strategic enhancement to Comcast's mobile service portfolio. By partnering with Skylo to provide satellite backup services, Comcast addresses a critical service gap for customers in areas with or no cellular coverage - a persistent pain point in the mobile industry.
The implementation follows a phased approach, initially focusing on emergency messaging capabilities for Samsung Galaxy S25 and Google Pixel 9 devices, with regular SMS text messaging over satellite coming "in the coming weeks." This gradual rollout suggests careful integration of the new technology into existing service infrastructure.
Notably, the announcement highlights that
This feature enhancement aligns with Comcast's broader strategy of strengthening its mobile offering as a complementary service to its core cable business. While it improves the customer experience and potentially enhances retention metrics, the satellite connectivity appears to be more of an expected feature evolution rather than a transformative development that would significantly alter Comcast's market position or financial trajectory in the short term.
Texting Over Satellite to Roll Out in the Coming Weeks
Spectrum Mobile and Xfinity Mobile Customers Benefit from Always-On Connectivity Even When Cellular or WiFi Service is Unavailable
Spectrum Mobile and Xfinity Mobile Customers Benefit from Always-On Connectivity
In addition to Galaxy S25 and Google Pixel 9, both Spectrum Mobile and Xfinity Mobile customers already have access to emergency messaging via satellite backup service on select Apple and Google devices, provided directly by the manufacturers.
“The availability of satellite backup service provides Spectrum Mobile customers with a sense of security, knowing they can stay connected even in the most remote locations,” said Danny Bowman, Executive Vice President, Product, Charter Communications. “We are delivering cutting-edge technology that continues to empower our customers with the confidence that their communication needs are always met, no matter where they are."
“Today, our wireless customers already benefit from the nation’s largest and fastest converged network in and out of the home with over tens of millions of hotspots delivering up to gig speeds,” said Emily Waldorf, Senior Vice President, Consumer Products, Comcast. “And now, we’re excited to further enhance our connectivity experiences with these satellite-based services to help our Xfinity Mobile customers stay connected in situations where they need it most.”
"We understand how crucial it is to stay connected,” added Paul Hanton, Vice President of Skylo's Global Carrier Partnerships. “Skylo’s groundbreaking satellite network, combined with the reach of Charter and Comcast, will bring enhanced coverage to countless individuals. We're proud to be building a future where everyone can enjoy the peace of mind that comes with reliable, always-on connectivity."
Skylo plans to make its services available on additional devices in the future. Satellite-based services are already being offered to Spectrum Mobile and Xfinity Mobile customers through a select number of other devices, including iPhone 14, 15 and 16 operating on iOS 18 software. These services are provided directly by the manufacturers and specific services available to customers vary by device type.
Each company’s business mobile services, Spectrum Business and Comcast Business Mobile, also benefit from the satellite services from Skylo. Customers from each of these consumer and business mobile services have the nation’s largest WiFi network and most reliable 5G at their fingertips, with at least 87 percent of mobile traffic traveling over each company’s respective WiFi networks.
For more information or to purchase a device, visit Spectrum.com/mobile, Xfinity.com/mobile or any Spectrum Mobile and Xfinity Mobile retail location.
About Spectrum
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator with services available to nearly 57 million homes and businesses in 41 states. Over an advanced communications network, the Company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
More information can be found at corporate.charter.com.
About Comcast Corporation
Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, our businesses reach hundreds of millions of customers, viewers, and guests worldwide. We deliver world-class broadband, wireless, and video through Xfinity, Comcast Business, and Sky; produce, distribute, and stream leading entertainment, sports, and news through brands including NBC, Telemundo, Universal, Peacock, and Sky; and bring incredible theme parks and attractions to life through Universal Destinations & Experiences. Visit www.comcastcorporation.com for more information.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250320032579/en/
Media Contacts
Charter: Maureen Huff, Maureen.Huff@charter.com
Comcast: Joel Shadle, Joel_Shadle@comcast.com
Source: Comcast Corporation
FAQ
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