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Citizens, Inc. Vice President of Operations Bryon Matthew Lewis Appointed Chief Operating Officer

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Citizens, Inc. (NYSE: CIA) has promoted Bryon Matthew Lewis from Vice President of Operations to Chief Operating Officer, effective immediately. In this newly created global position, Lewis will report to CEO Jon Stenberg and oversee Underwriting, New Business, Claims, and Corporate and Policyholder Services.

Lewis joined Citizens in 2021 as VP of Operations, where he focused on business growth and process streamlining. His prior experience includes leadership roles at Baylor, Scott & White Health as Director of Information Services-Health Plan, First Care Health Plans as Assistant VP IT Operations, and E2open as Project Engineering Director. He holds a BS in Information Technology from the University of Massachusetts Lowell.

Citizens, Inc. (NYSE: CIA) ha promosso Bryon Matthew Lewis da Vicepresidente delle Operazioni a Direttore Operativo, con effetto immediato. In questo nuovo ruolo globale, Lewis riporterà al CEO Jon Stenberg e supervisionerà Sottoscrizioni, Nuove Attività, Reclami e Servizi Aziendali e per i Policyholder.

Lewis è entrato in Citizens nel 2021 come VP delle Operazioni, dove si è concentrato sulla crescita aziendale e sull'ottimizzazione dei processi. La sua esperienza precedente include ruoli di leadership presso Baylor, Scott & White Health come Direttore dei Servizi Informativi - Piano Sanitario, First Care Health Plans come Vicepresidente Assistente delle Operazioni IT, e E2open come Direttore Ingegneria Progetti. Ha conseguito una laurea in Tecnologia dell'Informazione presso l'Università del Massachusetts Lowell.

Citizens, Inc. (NYSE: CIA) ha promovido a Bryon Matthew Lewis de Vicepresidente de Operaciones a Director de Operaciones, con efecto inmediato. En esta nueva posición global, Lewis reportará al CEO Jon Stenberg y supervisará Suscripción, Nuevos Negocios, Reclamaciones y Servicios Corporativos y para los Asegurados.

Lewis se unió a Citizens en 2021 como VP de Operaciones, donde se centró en el crecimiento empresarial y la optimización de procesos. Su experiencia previa incluye roles de liderazgo en Baylor, Scott & White Health como Director de Servicios de Información - Plan de Salud, First Care Health Plans como Vicepresidente Asistente de Operaciones de IT, y E2open como Director de Ingeniería de Proyectos. Posee una licenciatura en Tecnología de la Información de la Universidad de Massachusetts Lowell.

Citizens, Inc. (NYSE: CIA)는 Bryon Matthew Lewis를 운영 부사장에서 최고 운영 책임자로 즉시 승진시켰습니다. 이 새로 만들어진 세계적인 직위에서 Lewis는 CEO Jon Stenberg에게 보고하며, 인수, 새로운 비즈니스, 청구 및 기업 및 보험 가입자 서비스를 감독합니다.

Lewis는 2021년 Citizens에 운영 VP로 합류하여 비즈니스 성장과 프로세스 간소화에 주력했습니다. 이전 경험으로는 Baylor, Scott & White Health에서 정보 서비스 - 건강 보험 계획 책임자로, First Care Health Plans에서 IT 운영 보조 VP로, E2open에서 프로젝트 엔지니어링 책임자로 근무한 바 있습니다. 그는 매사추세츠 로웰 대학교에서 정보 기술 학사 학위를 취득했습니다.

Citizens, Inc. (NYSE: CIA) a promu Bryon Matthew Lewis de Vice-Président des Opérations au Directeur des Opérations, avec effet immédiat. Dans ce nouveau poste mondial, Lewis rendra compte au PDG Jon Stenberg et supervisera la souscription, les nouvelles affaires, les réclamations ainsi que les services d'entreprise et aux assurés.

Lewis a rejoint Citizens en 2021 en tant que VP des Opérations, où il s'est concentré sur la croissance de l'entreprise et l'optimisation des processus. Son expérience antérieure comprend des postes de direction chez Baylor, Scott & White Health en tant que Directeur des Services d'Information - Plan de Santé, chez First Care Health Plans en tant que Vice-Président Adjoint des Opérations IT, et chez E2open en tant que Directeur de l'Ingénierie de Projet. Il est titulaire d'une licence en Technologie de l'Information de l'Université du Massachusetts Lowell.

Citizens, Inc. (NYSE: CIA) hat Bryon Matthew Lewis mit sofortiger Wirkung vom Vice President of Operations zum Chief Operating Officer befördert. In dieser neu geschaffenen globalen Position wird Lewis an CEO Jon Stenberg berichten und die Bereiche Underwriting, Neue Geschäfte, Schadensfälle sowie Unternehmens- und Policeninhaber-Dienstleistungen überwachen.

Lewis trat 2021 als VP of Operations in Citizens ein, wo er sich auf das Geschäftswachstum und die Prozessoptimierung konzentrierte. Seine vorherige Erfahrung umfasst Führungspositionen bei Baylor, Scott & White Health als Director of Information Services-Health Plan, bei First Care Health Plans als stellvertretender VP für IT-Operationen und bei E2open als Projekttechnik-Direktor. Er hat einen Bachelor-Abschluss in Informationstechnologie von der University of Massachusetts Lowell.

Positive
  • Creation of new global COO position indicates organizational growth and structure enhancement
  • Internal promotion demonstrates succession planning and talent retention
Negative
  • None.

Austin, Texas--(Newsfile Corp. - January 30, 2025) - Citizens, Inc. (NYSE: CIA), a leading diversified financial services company specializing in life, living benefits, and final expense insurance, today announced Bryon Matthew Lewis, who serves as Citizens' global Vice President of Operations, is promoted to Chief Operating Officer, a newly created global position effective immediately, reporting to Jon Stenberg, President and Chief Executive Officer. This role will oversee Underwriting, New Business, Claims, and Corporate and Policyholder Services, which are critical activities as we continue delivering our promises to policyholders.

Commenting on the announcement, Jon Stenberg, President and Chief Executive Officer, said, "I believe this well-deserved promotion places Matt in a key position that capitalizes on his talents and helps prepare Citizens for the future. Matt has contributed greatly to our company in many ways on our strategic roadmap designed to deliver improved operating results and sustainable growth in book value per share. Matt is an exceptional leader who brings a strong track record of our business success to this new role, developing people and inspiring teams. He is exceptionally qualified to champion the outstanding customer service our policyholders deserve and have come to expect."

Mr. Lewis joined Citizens in 2021 as Vice President of Operations, where he drove business growth and transformation with his expertise in streamlining business processes to deliver on customer value.

Mr. Lewis is an experienced growth leader. He previously served as Director of Information Services-Health Plan at Baylor, Scott & White Health, where he led roadmap integration planning. He served as Assistant Vice President IT Operations at First Care Health Plans. Baylor, Scott & White Health acquired First Care Health Plans in January 2019. He served as Project Engineering Director-Professional Services at E2open. He holds a Bachelor of Science in Information Technology from the University of Massachusetts Lowell.

About Citizens, Inc.

Citizens, Inc. (NYSE: CIA) is a diversified financial services company providing life, living benefits and final expense insurance and other financial products to individuals and small businesses in the U.S., Latin America, and Asia. Through its customer-centric growth strategy, Citizens offers innovative products to address the evolving needs of its customers in their native languages of English, Spanish, Portuguese, and Mandarin. The Company operates two primary segments: Life Insurance, where internationally the Company is a market leader in U.S. Dollar denominated life insurance and where it is growing in niche markets in the United States through its final expense products distributed through white-label and established distribution channels, and Home Service Insurance, which operates primarily in the U.S. Gulf coast region. For more information about Citizens, please visit the website at www.citizensinc.com and LinkedIn.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, which can be identified by words such as "may," "will," "expect," "anticipate", "believe", "project", "intends," "continue" or comparable words. Such forward-looking statements may relate to the Company's expectations regarding its business performance, operational strategy, capital expenditures, technological changes, regulatory actions, and other financial and operational measures. In addition, all statements other than statements of historical facts that address activities that the Company expects or anticipates will or may occur in the future are forward-looking statements. Such statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions, which are difficult to predict and many of which are beyond our control. Therefore, actual outcomes and results may differ materially from those matters expressed or implied in such forward-looking statements. The risks, uncertainties and assumptions that are involved in our forward-looking statements include, but are not limited to the risk factors discussed in our most recently filed periodic reports on Form 10-K and Form 10-Q. The Company undertakes no duty or obligation to update any forward-looking statements contained in this release as a result of new information, future events or changes in the Company's expectations. Accordingly, you should not unduly rely on these forward-looking statements. The Company also disclaims any duty to comment upon or correct information that may be contained in reports published by the investment community.

Citizens, Inc. Investor Relations Contacts

Darrow Associates Investor Relations
Jeff Christensen and Matt Kreps
Email: CIA@darrowir.com (Jeff and Matt)
Phone: 703-297-6917 (Jeff) and 214-597-8200 (Matt)

To view the source version of this press release, please visit https://www.newsfilecorp.com/release/238900

FAQ

Who is the new COO of Citizens, Inc. (NYSE: CIA)?

Bryon Matthew Lewis has been promoted to Chief Operating Officer of Citizens, Inc., effective January 30, 2025.

What are the responsibilities of the new COO position at Citizens, Inc. (CIA)?

The COO will oversee Underwriting, New Business, Claims, and Corporate and Policyholder Services, reporting directly to CEO Jon Stenberg.

When did Bryon Matthew Lewis join Citizens, Inc. (CIA)?

Bryon Matthew Lewis joined Citizens, Inc. in 2021 as Vice President of Operations.

What is Bryon Matthew Lewis's educational background?

Bryon Matthew Lewis holds a Bachelor of Science in Information Technology from the University of Massachusetts Lowell.

Citizens, Inc.

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