Choice Hotels International's WoodSpring Suites Ranked #1 in Guest Satisfaction by J.D. Power
Choice Hotels International's WoodSpring Suites has been ranked #1 in guest satisfaction by the J.D. Power 2024 North America Hotel Guest Satisfaction Index Study for the third consecutive year. This achievement highlights WoodSpring's position as the top economy extended stay brand. With 246 locations open and 264 in development as of Q2 2024, WoodSpring is part of Choice's extended stay portfolio, which is set to reach 500 hotels later this year.
The J.D. Power study measures customer satisfaction based on six factors, including communications, food and beverage, guest room, hotel facility, staff service, and value for price. WoodSpring Suites offers affordable weekly and monthly rates with spacious suites featuring in-room kitchens, catering to longer-term guests.
WoodSpring Suites di Choice Hotels International è stata classificata al #1 per soddisfazione degli ospiti nello Studio sull'Indice di Soddisfazione degli Ospiti degli Hotel del Nord America J.D. Power 2024 per il terzo anno consecutivo. Questo risultato evidenzia la posizione di WoodSpring come il principale marchio economico per soggiorni prolungati. Con 246 strutture aperte e 264 in fase di sviluppo al secondo trimestre del 2024, WoodSpring fa parte del portafoglio di soggiorni prolungati di Choice, che prevede di raggiungere 500 hotel entro la fine di quest'anno.
Lo studio di J.D. Power misura la soddisfazione del cliente in base a sei fattori, tra cui comunicazioni, ristorazione, camera d'albergo, struttura dell'hotel, servizio del personale e rapporto qualità-prezzo. WoodSpring Suites offre tariffe settimanali e mensili convenienti con suite spaziose dotate di cucine in camera, rivolgendosi a ospiti a lungo termine.
WoodSpring Suites de Choice Hotels International ha sido clasificado como #1 en satisfacción del cliente por el Estudio del Índice de Satisfacción del Huésped de Hoteles de América del Norte J.D. Power 2024 por tercer año consecutivo. Este logro destaca la posición de WoodSpring como la principal marca económica de estancias prolongadas. Con 246 ubicaciones abiertas y 264 en desarrollo a partir del segundo trimestre de 2024, WoodSpring forma parte del portafolio de estancias prolongadas de Choice, que está previsto que alcance 500 hoteles más tarde este año.
El estudio de J.D. Power mide la satisfacción del cliente en base a seis factores, incluido la comunicación, la comida y bebida, la habitación del hotel, las instalaciones del hotel, el servicio del personal y la relación calidad-precio. WoodSpring Suites ofrece tarifas semanales y mensuales asequibles con suites amplias que cuentan con cocinas en la habitación, atendiendo a los huéspedes de largo plazo.
Choice Hotels International의 WoodSpring Suites가 J.D. Power 2024 북미 호텔 고객 만족 지수 연구에서 고객 만족도 1위에 선정되었습니다. 이는 3년 연속 해당되는 성과입니다. 이 성과는 WoodSpring이 최고의 경제형 장기 숙박 브랜드로 자리 잡고 있음을 보여줍니다. 2024년 2분기 기준으로 246개 지점이 운영 중이며 264개가 개발 중이며, WoodSpring은 Choice의 장기 숙박 포트폴리오의 일부로, 올해 말까지 500개 호텔에 도달할 예정입니다.
J.D. Power 연구는 의사소통, 음식 및 음료, 객실, 호텔 시설, 직원 서비스 및 가격 대비 가치 등 6가지 요소를 기준으로 고객 만족도를 측정합니다. WoodSpring Suites는 넓은 스위트룸과 객실 내 주방 시설을 갖춘 저렴한 주간 및 월간 요금을 제공하여 장기 투숙하는 고객을 위한 편의를 제공합니다.
WoodSpring Suites de Choice Hotels International a été classé #1 en satisfaction client par l'Étude de l'Indice de Satisfaction des Clients des Hôtels en Amérique du Nord J.D. Power 2024 pour la troisième année consécutive. Cet accomplissement met en lumière la position de WoodSpring en tant que première marque économique de séjours prolongés. Avec 246 établissements ouverts et 264 en développement au deuxième trimestre 2024, WoodSpring fait partie du portefeuille de séjours prolongés de Choice, qui devrait atteindre 500 hôtels plus tard cette année.
L'étude J.D. Power évalue la satisfaction des clients selon six facteurs, notamment la communication, la restauration, la chambre d'hôtel, les installations de l'hôtel, le service du personnel et le rapport qualité-prix. WoodSpring Suites propose des tarifs hebdomadaires et mensuels abordables avec des suites spacieuses comprenant des cuisines en chambre, s'adressant ainsi aux clients séjournant à long terme.
WoodSpring Suites von Choice Hotels International wurde im J.D. Power 2024 Nordamerika Hotelgast-Zufriedenheitsindex-Bericht zum dritten Mal in Folge mit #1 in der Gästezufriedenheit ausgezeichnet. Diese Leistung unterstreicht die Position von WoodSpring als die führende Marke für preiswerte Langzeitaufenthalte. Mit 246 geöffneten Standorten und 264 in Entwicklung im zweiten Quartal 2024 ist WoodSpring Teil des Langzeitunterkunftsportfolios von Choice, das voraussichtlich noch in diesem Jahr 500 Hotels erreichen wird.
Die J.D. Power-Studie misst die Kundenzufriedenheit basierend auf sechs Faktoren, darunter Kommunikation, Speisen und Getränke, Gästezimmer, Hoteleinrichtungen, Service des Personals und Preis-Leistungs-Verhältnis. WoodSpring Suites bietet günstige wöchentliche und monatliche Tarife mit geräumigen Suiten, die über Küchen in den Zimmern verfügen, und richtet sich an langfristige Gäste.
- WoodSpring Suites ranked #1 in guest satisfaction for economy extended stay brands for the third consecutive year
- Strong growth with 246 locations open and 264 in development as of Q2 2024
- Choice Hotels on track to open its 500th extended stay hotel later this year
- WoodSpring Suites' consistent performance indicates strong brand positioning in the extended stay segment
- None.
Extended Stay Brand Takes Top Honors for Third Consecutive Year
WoodSpring Suites took top honors in the prestigious study for a third consecutive year, having been ranked the #1 economy extended stay brand in 2023 and the #1 overall economy hotel brand in 2022. An all new-construction brand, WoodSpring offers longer-term guests a welcoming environment and spacious, smartly designed suites with in-room kitchens at affordable weekly and monthly rates.
"Choice Hotels is leading the way in the fast-growing extended stay segment, and this recognition, for a third consecutive year, demonstrates our positive preeminent position in the category led by our flagship brand, WoodSpring Suites. We're extremely proud to share this honor with our development and franchisee operators that continue to deliver a consistent, best-in-class guest experience and performance," said Matt McElhare, Choice's vice president and lead for extended stay brands. "With record growth in 2023 and 2024 and an award-winning guest experience, Choice continues to be a leader in extended stay."
With 246 locations open across the
The J.D. Power North America Hotel Guest Satisfaction Index Study, now in its 28th year, measures overall customer satisfaction based on performance in six factors: communications and connectivity; food and beverage; guest room; hotel facility; staff service; and value for price. The 2024 study benchmarks the performance of 103 brands across nine market segments and is based on responses from 39,468 branded hotel guests for stays between May 2023 and May 2024.
About WoodSpring Suites®: It's Simple. Done Better.
WoodSpring Suites is a new-construction economy extended stay brand that offers longer-term guests a welcoming environment and a straightforward stay at an affordable price. With more than 200 locations open across
About Choice Hotels®
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. The challenger in upscale and a leader in midscale and extended stay, Choice® has nearly 7,500 hotels, representing more than 630,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that range from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® rewards program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.
Forward-Looking Statements
This communication includes "forward-looking statements" about future events, including anticipated development and hotel openings. Such statements are subject to numerous risks and uncertainties, including construction delays, availability and cost of financing and the other "Risk Factors" described in our Annual Report on Form 10-K and our Quarterly Reports on Form 10-Q, any of which could cause actual results to be materially different from our expectations.
Addendum
This is not an offering. No offer or sale of a franchise will be made except by a Franchise Disclosure Document first filed and registered with applicable state authorities. A copy of the Franchise Disclosure Document can be obtained through contacting Choice Hotels International at 915 Meeting Street, Suite 600,
© 2024 Choice Hotels International, Inc. All Rights Reserved
View original content to download multimedia:https://www.prnewswire.com/news-releases/choice-hotels-internationals-woodspring-suites-ranked-1-in-guest-satisfaction-by-jd-power-302219135.html
SOURCE Choice Hotels International, Inc.
FAQ
How many years has WoodSpring Suites (CHH) been ranked #1 by J.D. Power?
How many WoodSpring Suites (CHH) locations are currently open?
What is the development pipeline for WoodSpring Suites (CHH) as of Q2 2024?
What factors does the J.D. Power study consider for hotel guest satisfaction?
