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StreamLabs Expands Product Suite with Scout, a New Smart Water Sensor

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StreamLabs, Inc., a Chubb company, has launched Scout, a new early warning system that alerts homeowners, tenants, and commercial property managers to signs of a water leak, helping to prevent damage before it occurs. The new point-of-leak sensor is small, easy to install, and can be used independently or as part of a StreamLabs leak detection system. Scout sends real-time alerts for water presence, fluctuating temperature, and humidity levels, and is compatible with the StreamLabs' Control, which can automatically turn off water if a leak or freeze conditions are detected. The product is available in one, three, or five packs and qualifies for a premium credit on many carriers' insurance policies.
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The introduction of StreamLabs' new product, Scout, represents a strategic move in the smart home technology market, particularly in the niche of water damage prevention. This innovation could potentially lead to a shift in consumer behavior towards proactive home maintenance, leveraging Internet of Things (IoT) technology. By offering a device that is easy to install and provides real-time alerts, StreamLabs is tapping into the growing demand for home automation and preventative solutions.

From a market perspective, the adoption of such technologies can reduce the frequency and severity of insurance claims related to water damage, which is a significant cost driver for insurance companies. The offering of premium credits by insurance carriers for the use of Scout sensors indicates a recognition of the device's potential to mitigate risks. This could lead to a competitive advantage for Chubb, as property owners might prefer insurance providers that offer discounts for integrating smart technology that potentially lowers the risk of damage and, consequently, the likelihood of claims.

The financial implications of the launch of Scout by StreamLabs, a Chubb company, are multifaceted. First, the product could generate direct revenue through sales, enhancing Chubb's portfolio diversification. Additionally, the potential reduction in claims due to water damage can improve Chubb's loss ratio, a key financial metric for insurance companies that measures losses to premiums earned. A lower loss ratio typically indicates better profitability and can be an attractive point for investors.

On a broader scale, the integration of Scout into Chubb's risk assessment and management could lead to operational efficiencies and cost savings. By actively preventing water damage, Chubb could reduce the resources allocated to claims processing and damage remediation. This proactive approach to risk management may be reflected in Chubb's financial performance and could influence investor sentiment, possibly impacting the company's stock valuation over time.

The launch of Scout by StreamLabs signifies an important trend in the insurance industry towards leveraging technology to manage risks. The sensor's ability to detect water leaks and prevent damage aligns with the industry's shift from reactive claim processing to proactive risk prevention. Insurance companies are increasingly adopting IoT devices to enhance their value proposition, offering not just financial compensation but also tangible tools to help customers avoid incidents.

The insurance sector often grapples with the challenge of differentiating their offerings in a highly competitive market. Products like Scout can provide a unique selling point for Chubb, potentially increasing customer loyalty and attracting new policyholders looking for innovative solutions to protect their properties. Furthermore, the impact of such technology on reducing the incidence and severity of claims could set a new industry standard, prompting other insurers to follow suit and could even influence insurance underwriting and pricing strategies in the long term.

The new early warning system alerts homeowners, tenants and commercial property managers to signs of a water leak, helping to prevent damage before it occurs 

SMYRNA, Ga., Jan. 23, 2024 /PRNewswire/ -- StreamLabs, Inc., a Chubb company that offers smart water monitoring, leak detection and water shut-off devices and systems, has launched Scout. The new point-of-leak sensor is distinguished by its small size and contemporary design, DIY setup and ability to be used independently or as part of a StreamLabs leak detection system.   

Scout alerts homeowners, tenants, or commercial property managers in real-time to the presence of water, and also sends alerts for fluctuating temperature and humidity levels that may indicate a leak or the risk of frozen pipes. Scout is self-installed in minutes, with no pipe-cutting required and is compatible with the StreamLabs' Control, which can automatically turn off water if a leak or freeze conditions are detected.

"Water damage is the number one source of non-weather-related property damage, which includes plumbing system failures, burst pipes or leaking appliances," said Hemant Sarma, Senior Vice President, Head of Internet of Things (IoT) at Chubb. "Scout makes water leak detection easy with early warnings to potential problems, providing peace-of-mind."  

In addition to an audible alarm, Scout sends real-time alerts via Wi-Fi to the StreamLabs mobile app and the StreamLabs Concierge web app, providing the opportunity to take action and prevent what otherwise could have resulted in major damage if undetected.

"At Chubb, we work closely with our clients to assess the risk of water damage to their properties, and strongly recommend the use of water leak detection technology to address inevitable gaps, and StreamLabs is at the forefront of that conversation," said Ana Robic, Division President, Chubb North America Personal Risk Services. "The new Scout sensor adds more leak detection options for our clients, helping to detect minor issues before they become major problems."

A network of Scouts can be placed in basements, laundry rooms, behind toilets, under sinks or near water heaters for early leak detection, as well as placed next to sump pumps or in air conditioning condensate pans to alert you to pooling or dripping water. Scout sensors are also a great solution for condos where automatic water shut-off devices may not be an option.

The new Scout, available in one, three or five packs, can be purchased on www.streamlabswater.com and qualifies for a premium credit on many carriers' insurance policies.

Detecting and preventing water leaks is a primary focus for Chubb's world-class risk engineers. Today, the company is using StreamLabs products to help protect properties with billions of dollars in aggregate value. With active, real-time monitoring, Chubb is helping property owners avoid water damage, providing real value beyond a claim payment. "For Chubb it's about avoiding the disruption and real cost to our client that comes with getting damaged assets repaired or replaced," said Sarma.

As an original equipment manufacturer (OEM), StreamLabs fuses leading IoT technology with Chubb's deep risk engineering expertise and insurance claims insights, helping consumers and plumbing professionals predict and prevent water damage before it occurs.

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

 

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SOURCE Chubb

FAQ

What is the new early warning system launched by StreamLabs, Inc.?

The new early warning system launched by StreamLabs, Inc. is called Scout. It alerts homeowners, tenants, and commercial property managers to signs of a water leak, helping to prevent damage before it occurs.

What are the key features of the Scout sensor?

The Scout sensor is small, easy to install, and can be used independently or as part of a StreamLabs leak detection system. It sends real-time alerts for water presence, fluctuating temperature, and humidity levels, and is compatible with the StreamLabs' Control, which can automatically turn off water if a leak or freeze conditions are detected.

Where can the Scout sensor be placed for early leak detection?

A network of Scouts can be placed in basements, laundry rooms, behind toilets, under sinks, near water heaters, next to sump pumps, or in air conditioning condensate pans to detect minor issues before they become major problems. It is also a great solution for condos where automatic water shut-off devices may not be an option.

Where can the Scout sensor be purchased?

The new Scout sensor can be purchased on www.streamlabswater.com.

What is the benefit of purchasing the Scout sensor in one, three, or five packs?

The Scout sensor is available in one, three, or five packs, and it qualifies for a premium credit on many carriers' insurance policies.

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