Nex-Tech Selects the AI-Native Calix One Platform To Expand Their Success in Residential, Business, and MDU

Key Terms

ai-native technical

A company or product described as ai-native is built from the ground up around artificial intelligence rather than having AI added on later; its core processes, user experience and decision-making rely on machine learning models and data pipelines. Like a house designed for wheelchair access versus one retrofitted, ai-native firms can move faster, scale more cheaply and offer unique products or cost advantages—information investors use to judge future growth potential and risk exposure to model, data or regulatory failures.

agentic workflows technical

Agentic workflows are sequences of tasks where software 'agents' act on their own to move information, make routine decisions, and trigger actions across computer systems with minimal human hand-holding. For investors, they matter because they can cut labor and processing time much like replacing a row of manual cashiers with self‑serving kiosks, improving margins and speed but also introducing new operational, security and regulatory risks that can affect costs, reliability and compliance.

arpu financial

ARPU, or Average Revenue Per User, measures how much money a company earns, on average, from each of its customers over a set period. It helps investors understand how effectively a business is generating income from its customer base, similar to calculating how much each customer spends at a store. Higher ARPU often indicates stronger sales per customer and better revenue performance.

wi-fi 7 technical

Wi‑Fi 7 is the next generation of wireless networking technology that delivers much faster speeds, lower delay, and the ability to handle many more devices at once—think of it as a wider, smoother highway for internet traffic. It matters to investors because upgrades to phones, routers, smart-home gear, and business networks can drive hardware sales, service subscriptions, and demand for data-center or semiconductor capacity, affecting companies across the tech supply chain.

smarthome technical

A smarthome is a house equipped with networked devices and systems—lights, thermostats, locks, cameras and appliances—that can be monitored and controlled remotely or set to act automatically. For investors, it matters because these devices create steady product sales, subscription services and data-driven upgrades much like a smartphone ecosystem: wider adoption can drive recurring revenue, higher customer retention and opportunities for new services that boost company value.

smartmdu technical

Smart MDU stands for a digitally upgraded multi-dwelling unit — such as an apartment building or condo complex — equipped with integrated internet, connected devices, automation and building-level services. Investors watch Smart MDU deployments because they can create steady revenue streams from managed connectivity and service fees, reduce operating costs, increase tenant demand and property value, and make buildings easier to operate much like upgrading a house to a modern, connected appliance system.

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With a strong foundation of leading with differentiated experiences delivered via the Calix platform—including marketing campaigns yielding up to 375% higher engagement and secure outdoor Wi-Fi to grow ARPU—Nex-Tech is accelerating growth with agentic workflows on the AI-native Calix One platform

SAN JOSE, Calif.--(BUSINESS WIRE)-- Today, Calix, Inc. (NYSE: CALX) announced that Nex-Tech is expanding their successful 21-year partnership with Calix and will leverage Calix Agent Workforce™ Cloud on the AI-native Calix One™ platform to accelerate growth.

This investment builds on their success to date with the Calix platform to differentiate on subscriber experiences—across residential, multi-dwelling unit (MDU), and business markets. Thanks to business-critical data in Calix Engagement Cloud, they have driven up to 375 percent higher campaign engagement while cutting time invested by half. The same data-driven approach enabled them to identify underserved households and deliver affordable broadband through targeted outreach—achieving more than 9 percent response rates in less than a week. These results have helped establish Nex-Tech as a visionary leader in a highly competitive market.

Jimmy Todd, chief executive officer and general manager at Nex-Tech, said: “We have spent more than two decades delivering exceptional subscriber experiences, and that focus has consistently kept us ahead of competitors. As our markets become even more crowded, we want to move faster while using resources efficiently. AI represents an incredible opportunity for Nex-Tech to do both. With Calix One being AI-native, we can apply agentic capabilities end-to-end—especially as we scale our MDU strategy with automated move-ins, turnover continuity, and better visibility across properties—rather than relying on point solutions that would eventually stall out. Most importantly, this partnership is built on trust, which gives us the confidence to move quickly and enter our next phase of growth.”

Across homes, businesses, and MDUs, Nex-Tech is simplifying operations and increasing subscriber loyalty. They are also positioned to grow average revenue per user (ARPU) with outdoor Wi-Fi experiences. To deliver those outcomes, they are rolling out GigaSpire® 7u6 Wi-Fi 7 appliances for residential subscribers, advancing small business success with SmartBiz™, and extending exceptional connected experiences with SmartHome™ and SmartMDU™.

Michael Weening, president and chief executive officer at Calix, said: “Our greatest strength is the partnership we have with customers, which has guided three generations of our platform over decades to this point in time—when AI is changing all markets. Those learnings, more than $2 billion of investment, and the launch of our AI-native Calix One platform make it possible for a visionary service provider like Nex-Tech to seamlessly and securely embed AI across operations, marketing, support, and the products they offer to their consumer, business, and MDU customers. This is today’s winning playbook: accelerating execution, acting in real time, and delivering subscriber experiences that differentiate the service provider brand against any competitor. The Calix team is fortunate to be selected by an incredible customer like Nex-Tech as we embrace the AI era together to drive incredible success for the customers and communities they serve.”

Learn how Calix One helps service providers transform their operations and accelerate experiences to compete and win in any market.

Calix customers can access the Calix AI Leadership Playbook, explore the award-winning “AI Academy” in Calix University, or register for upcoming Calix Customer Success webinars.

About Calix

Calix, Inc. (NYSE: CALX) is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences—so they can compete and win in the markets and communities they serve.

Through the AI-native Calix One platform, service providers can securely and privately activate agentic-AI alongside their human teams to acquire new subscribers, grow existing subscriber revenue, and build loyalty across residential, business, municipal, and MDU markets. More than 1,200 customers of all sizes leverage the Calix One platform, which has evolved over 15 years at an investment of more than $2 billion.

Calix innovation cycles are underpinned by a strong financial balance sheet and a people‑first culture that routinely earns broad industry recognition—winning 81 culture and innovation awards since 2025 alone, as well as Fortune’s 100 Best Companies to Work For® in 2026.

This press release contains forward-looking statements that are based upon management’s current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix’s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix’s results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC and available at www.sec.gov.

Calix and the Calix logo are trademarks or registered trademarks of Calix and/or its affiliates in the U.S. and other countries. A listing of Calix’s trademarks can be found at https://www.calix.com/legal/trademarks.html. Third-party trademarks mentioned are the property of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260528535812/en/

Press Inquiries: 
Zach Burger
669-369-1991
zach.burger@calix.com

Investor Inquiries: 
Nancy Fazioli 
investorrelations@calix.com  

Source: Calix, Inc.