Find What You Need With Ease With Mouser’s Online Services And Tools And Help Center

Rhea-AI Summary

Mouser Electronics, a Berkshire Hathaway company, emphasizes its commitment to customer service with the launch of enhanced online tools aimed at streamlining the selection and purchasing process for semiconductors and electronic components. The redesigned Services and Tools page offers features such as order tracking, technical support, and the Intelligent BOM Tool. The Help Center consolidates customer support resources, making it easier for users to access information and manage orders. Mouser aims to improve the efficiency of design and engineering projects through these resources.

Positive

• Enhanced online tools for customer service improve the selection and purchasing process.
• Introduction of the Intelligent BOM Tool® aids in efficient component selection.
• The Help Center consolidates support resources, streamlining customer interactions.

Negative

• None.

DALLAS & FORT WORTH, Texas--(BUSINESS WIRE)-- Mouser Electronics, Inc., the industry’s leading New Product Introduction (NPI) distributor with the widest selection of semiconductors and electronic components™, offers a wealth of customer-focused online tools to simplify and optimize the selection and purchasing process. Helping customers to easily browse, select, and purchase products, Mouser’s Services and Tools page and Help Center give customers the ability to view and track orders, request technical support and data sheets, and place orders via API or EDI, among many other features.

Mouser offers a wealth of customer-focused online tools to simplify and optimize the selection and purchasing process. (Photo: Business Wire)

“Mouser’s commitment to a best-in-class customer experience extends beyond our wide product selection to include comprehensive online customer service resources,” said Mark Burr-Lonnon, Mouser’s Senior Vice President of Global Service & EMEA and APAC Business. “Our Help Center and Services and Tools page make it even easier for our customers to find and order the parts they need for their next design project.”

Choosing the right components for designs can be complicated and time-consuming, often involving multiple purchases and detailed part lists. Mouser’s Services and Tools page provides valuable resources for design and engineering, as well as for quoting and purchasing. The Services and Tools page offers efficient, time-saving solutions, including FORTE the Intelligent BOM Tool^®, order automation resources, and an extensive ECAD design library. Mouser customers can access the Services and Tools page by visiting https://www.mouser.com/servicesandtools/ or by clicking Services & Tools in the top navigation bar of any page on mouser.com.

Mouser’s redesigned Help Center offers a single destination for convenient customer support resources and answers to frequently asked questions. The searchable Help Center provides customers with the information they need to create a My Mouser account for simplified ordering, in addition to quick links for finding a specific part or requesting a quote. Customers can find the Help Center at https://www.mouser.com/help/ or by clicking Help in the top navigation bar of any page on mouser.com.

For more Mouser news, visit https://www.mouser.com/newsroom/.

As a global authorized distributor, Mouser offers the world’s widest selection of the newest semiconductors and electronic components — in stock and ready to ship™. Mouser’s customers can expect 100% certified, genuine products that are fully traceable from each of its manufacturer partners. To help speed customers’ designs, Mouser’s website hosts an extensive library of technical resources, including a Technical Resource Center, along with product data sheets, supplier-specific reference designs, application notes, technical design information, engineering tools and other helpful information.

Engineers can stay abreast of today’s exciting product, technology and application news through Mouser’s complimentary e-newsletter. Mouser’s email news and reference subscriptions are customizable to the unique and changing project needs of customers and subscribers. No other distributor gives engineers this much customization and control over the information they receive. Learn about emerging technologies, product trends and more by signing up today at https://sub.info.mouser.com/subscriber.

About Mouser Electronics

Mouser Electronics, a Berkshire Hathaway company, is an authorized semiconductor and electronic component distributor focused on New Product Introductions from its leading manufacturer partners. Serving the global electronic design engineer and buyer community, the global distributor's website, mouser.com, is available in multiple languages and currencies and features more than 6.8 million products from over 1,200 manufacturer brands. Mouser offers 27 support locations worldwide to provide best-in-class customer service in local language, currency and time zone. The distributor ships to over 650,000 customers in 223 countries/territories from its 1 million-square-foot, state-of-the-art distribution facilities in the Dallas, Texas, metro area. For more information, visit https://www.mouser.com/.

Trademarks

Mouser and Mouser Electronics are registered trademarks of Mouser Electronics, Inc. All other products, logos, and company names mentioned herein may be trademarks of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220504005954/en/

Kevin Hess, Mouser Electronics

Senior Vice President of Marketing

+1 (817) 804-3833

Kevin.Hess@mouser.com

For press inquiries, contact:

Kelly DeGarmo, Mouser Electronics

Manager, Corporate Communications and Media Relations

+1 (817) 804-7764

Kelly.DeGarmo@mouser.com

Source: Mouser Electronics, Inc.

FAQ

What new features has Mouser Electronics introduced in May 2022?

Mouser Electronics launched enhanced online tools including a redesigned Services and Tools page and a Help Center to improve customer service.

How does Mouser Electronics support engineers and designers?

Mouser offers resources like the Intelligent BOM Tool® and extensive technical documentation via their online platforms.

Is Mouser Electronics a subsidiary of Berkshire Hathaway?

Yes, Mouser Electronics operates as a subsidiary of Berkshire Hathaway.

What types of products does Mouser Electronics distribute?

Mouser Electronics distributes semiconductors and electronic components from over 1,200 manufacturers.

Where is Mouser Electronics headquartered?

Mouser Electronics is headquartered in the Dallas, Texas metro area.