ESW Named BigCommerce Preferred Technology Partner

Rhea-AI Summary

ESW has been named a BigCommerce Preferred Technology Partner, providing access to its direct-to-consumer ecommerce solutions for BigCommerce merchants. This partnership enables BigCommerce clients to integrate ESW’s services easily via the BigCommerce App Marketplace, targeting over 200 global markets. ESW aims to support brands in expanding their customer base and enhancing revenue with localized ecommerce solutions. The collaboration is expected to improve merchants' customer experiences while maintaining control over their data and online presence.

Positive

• Partnership with ESW enhances BigCommerce's service offerings for merchants.
• Access to ESW’s ecommerce solutions can help BigCommerce merchants expand globally.
• Localized services may improve customer satisfaction and drive revenue.

Negative

• None.

ESW unlocks ecommerce growth in over 200 countries so rapidly-growing BigCommerce merchants can scale their direct-to-consumer business globally

NEW YORK--(BUSINESS WIRE)-- ESW today announced it has been named a BigCommerce Preferred Technology Partner, providing tens of thousands of BigCommerce merchants access to ESW’s direct-to-consumer (DTC) global ecommerce solutions. Beginning today, BigCommerce customers can integrate ESW’s service through the BigCommerce App Marketplace.

“We are thrilled to be a new BigCommerce Preferred Technology Partner,” said Patrick Bousquet-Chavanne, President and Chief Executive Officer, ESW Americas. “ESW will support BigCommerce merchants with a quick-to-market ecommerce solution that localizes the entire shopping experience from pricing to payments, compliance, duties & taxes and logistics for global consumers in over 200 markets. Brands seeking global growth must decide whether to build all of this internally — requiring a massive investment in capital and time — or turn to experts, such as ESW. We help retailers quickly expand their global consumer base and grow topline revenue whilst improving margins through an asset-light strategy.”

ESW supports BigCommerce merchants at every stage of their global growth. The company leverages its deep understanding of local markets to create unique DTC opportunities that drive customer lifetime value. Brands maintain control over every aspect of their experience, from their data to the look and feel of their ecommerce sites to their content, catalog, payments, fulfillment, and delivery and returns experience.

“Our partnership with ESW further illustrates our commitment to providing merchants access to the highest-caliber technologies and service providers available in the industry,” said Russell Klein, chief commercial officer for BigCommerce. “ESW shares our desire to help merchants sell more and grow faster to maximize success, and we look forward to working together to mutually support customers.”

BigCommerce Preferred Technology Partners are selected for offering best-in-class technologies, value and superior customer service. For more information, visit: www.bigcommerce.com/partners.

About ESW

ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world's best-loved brands and retailers to expand their DTC channel. ESW acquired Scalefast in June 2022, and the combined organization offers brands and retailers a complete portfolio of technology and services that cost-effectively support any stage of a company’s development. From compliance, data security, fraud protection, taxes and tariffs to demand generation, checkout, delivery, returns and customer service, our powerful combination of technology and human ingenuity covers the entire shopper journey across 200 markets, with 100% carbon neutral shipping to consumers. Headquartered in Dublin, Ireland, ESW has global offices in the US, UK, Spain, France, Italy, Japan, Hong Kong and Singapore. ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post.

About BigCommerce

BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants with sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, Solo Stove, Ted Baker and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20230110006061/en/

ESW Media:

Berns Communications Group

Michael McMullan / Lori Rhodes

mmcmullan@bcg-pr.com / lrhodes@bcg-pr.com

Source: ESW

FAQ

What is the partnership between ESW and BigCommerce?

ESW has become a BigCommerce Preferred Technology Partner, providing merchants with direct-to-consumer ecommerce solutions.

How can BigCommerce merchants benefit from ESW's services?

BigCommerce merchants can integrate ESW's services to access localized ecommerce solutions targeting over 200 global markets.

When did the partnership between ESW and BigCommerce start?

The partnership was announced in the press release dated January 10, 2023.

What features does ESW provide to BigCommerce merchants?

ESW offers localized services, including pricing, payment compliance, duties & taxes, logistics, and customer experience management.

How does the ESW partnership affect BigCommerce's market position?

The partnership enhances BigCommerce's offerings, potentially attracting more merchants seeking global ecommerce solutions.