An email has been sent to your address with instructions for changing your password.
There is no user registered with this email.
Sign Up
To create a free account, please fill out the form below.
Thank you for signing up!
A confirmation email has been sent to your email address. Please check your email and follow the instructions in the message to complete the registration process. If you do not receive the email, please check your spam folder or contact us for assistance.
Welcome to our platform!
Oops!
Something went wrong while trying to create your new account. Please try again and if the problem persist, Email Us to receive support.
Illinois American Water Encourages Customers needing Assistance to Utilize Federal Low-Income Assistance Program
Rhea-AI Impact
(Low)
Rhea-AI Sentiment
(Neutral)
Tags
Rhea-AI Summary
Illinois American Water is promoting the federally-funded LIHWAP program to assist low-income families with their water/wastewater bills, offering up to $1,500 in support. This program is available until August 31, 2023 and is managed by the Illinois Department of Commerce and Economic Opportunity through local Community Action Agencies. Additionally, customers can benefit from Illinois American Water's H2O Help to Others Program and other payment solutions, ensuring access to essential services amid rising household costs.
Positive
LIHWAP program offers up to $1,500 for eligible customers' water bills.
Available until August 31, 2023, providing timely financial assistance.
Illinois American Water offers additional support programs for customers.
Negative
None.
Qualifying customers could receive up to $1,500 for their water/wastewater bill.
BELLEVILLE, Ill.--(BUSINESS WIRE)--
Illinois American Water is encouraging customers who qualify and need financial assistance with their water and/or wastewater bills to utilize the federal assistance program LIHWAP. LIHWAP is a federally-funded program that provides bill payment assistance to help low-income families pay their water and/or wastewater bills. Qualifying residential customers could receive up to $1,500 for their water and/or wastewater bill.
The program is available through Aug. 31, 2023, and is open to residential customers only. The Illinois Department of Commerce and Economic Opportunity (DCEO) is administering the program and assistance is provided by local Community Action Agencies (CAA) throughout the state.
“We understand the water bill may be one of the lowest household bills, but it can also be easy for customers to fall behind when household costs continue to rise,” said Illinois American Water Vice President Beth Matthews. “These federal funds can further help our customers keep service flowing.”
The federally-funded LIHWAP program assists residential customers who have been disconnected, are facing disconnection or have past-due balances. More information on LIHWAP can be found here.
In addition to the LIHWAP program, Illinois American Water residential customers can receive assistance through the company’s H2O Help to Others Program, installment plans and budget billing. Customers can find more information on the company’s website at www.illinoisamwater.com under Customer Service & Billing and Customer Assistance Program. Illinois American Water’s financial assistance programs are available to all regardless of income.
Illinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville.
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com and diversityataw.com. Follow American Water on Twitter, Facebook and LinkedIn.
ILLINOISAMERICAN WATER WAS RANKED HIGHEST IN CUSTOMER SATISFACTION WITH LARGE WATER UTILITIES IN THE MIDWEST THREE YEARS IN A ROW!
For J.D. Power 2022 award information, visit jdpower.com/awards.
What is the LIHWAP program offered by Illinois American Water?
The LIHWAP program is a federally-funded initiative that provides financial assistance of up to $1,500 for low-income families to help pay their water and wastewater bills.
How long is the LIHWAP program available?
The LIHWAP program is available until August 31, 2023.
Who qualifies for the LIHWAP assistance program?
Qualifying residential customers who are disconnected or facing disconnection, as well as those with past-due balances, can apply for LIHWAP assistance.
What other assistance does Illinois American Water provide?
In addition to LIHWAP, Illinois American Water offers the H2O Help to Others Program, installment plans, and budget billing options for its customers.
How can customers find more information about these assistance programs?
Customers can find more information about the assistance programs on the Illinois American Water website under Customer Service & Billing.
