AVYA - AVYA STOCK NEWS

Avaya (NYSE: AVYA) has achieved a 'Leader' position in four categories of the Aragon Research Globe Reports for 2022, including Team Collaboration and Unified Communications. This recognition highlights the company's innovative enhancements to Avaya Spaces, an AI-powered platform that offers comprehensive collaboration tools. Key advancements include seamless integrations with popular applications like Google and Salesforce, AI-driven features for improved user experiences, and significant efficiency gains with an 80% reduction in bandwidth needs.

Avaya (NYSE: AVYA) has been recognized on the Constellation ShortList™ for Q1 2022 in two major categories: CCaaS (Contact Center as a Service) and UCaaS (Unified Communications as a Service). This acknowledgment reflects Avaya's advancements in its OneCloud platform, which integrates AI to enhance customer and employee interactions. The report emphasizes the importance of transformative experiences in the modern economy, positioning Avaya as a leader in delivering solutions that facilitate seamless collaboration and communication in hybrid work environments.

Avaya Holdings Corp. reported $713 million in revenue for Q1 FY2022, with a significant 137% year-over-year increase in OneCloud Annualized Recurring Revenue (ARR) to $620 million. The company signed over 100 deals worth more than $1 million for seven consecutive quarters and achieved a record $400 million deal with a major global financial services client. However, GAAP net loss was $66 million, with a diluted loss per share of $0.79. For Q2 FY2022, revenue guidance is set at $730 million-$745 million, while the annual revenue outlook ranges from $2.975 billion to $3.025 billion.

Avaya (NYSE: AVYA) is enhancing communication for Preferred Home Care of New York through its Avaya Cloud Office, a comprehensive cloud communication platform. This partnership aims to improve uptime, productivity, and customer service for the agency, which handles thousands of calls daily from various stakeholders. The cloud solution has already resulted in a productivity boost of 10-15% by streamlining operations. Avaya’s offering supports flexible, mobile communication, enhancing the overall customer and employee experience.

Avaya Holdings Corp. (NYSE: AVYA) will report its financial results for Q1 fiscal 2022, ending December 31, 2021, on February 9, 2022, before market open. A live conference call will be held at 8:30 a.m. ET, featuring CEO Jim Chirico and CFO Kieran McGrath. Investors can participate via phone or a live webcast on the company's investor page. A replay will be available for one week post-call. Avaya focuses on delivering innovative cloud communication solutions to enhance customer and employee experiences.

Avaya has been recognized as an ‘Exemplary Vendor’ and Value Index Leader in the Ventana Research Agent Management Value Index 2022. Ranked second in Customer Experience, Avaya's OneCloud CCaaS enables organizations to enhance customer interactions through seamless connectivity across channels. Key features include intelligent routing, customer journey intelligence, and AI-driven performance improvements. This recognition positions Avaya favorably against competitors like Cisco and Five9, further establishing its leadership in customer experience technology.

Avaya (NYSE: AVYA) announced its participation in the 66th annual NORAD Tracks Santa program, supporting the North American Aerospace Defense Command to track Santa's journey on Christmas Eve. Utilizing Avaya OneCloud™ contact center solutions, the initiative allows real-time engagement with millions of children worldwide. Due to the pandemic, staffing is limited this year, but a virtual center will help manage high call volumes. In 2020, over 20,000 calls were answered, showcasing Avaya's ongoing commitment to innovative communication solutions.

Avaya announced the winners of TADHack Mini-Orlando, a hackathon focused on hybrid communication solutions. Held for the first time in two years, participants utilized Avaya's APIs and tools to create innovative applications aimed at enhancing connectivity in a hybrid work environment. Winners included the 'Meeting Minion' by ConvergeOne, which automates meeting participation via AI. The event, supported by various partners, showcased nearly 50 teams competing to deliver unique solutions. Avaya continues to drive innovation in cloud communications, emphasizing personalized experiences.

Avaya Holdings Corp. (NYSE: AVYA) has announced a significant partnership with DHL Supply Chain to enhance customer service capabilities through its OneCloud solutions. DHL has experienced a 300% increase in concurrent agents since implementing Avaya's AI-powered contact center, resulting in improved agent retention rates. This innovative collaboration aims to expand DHL's logistics services across multiple regions, including Japan, Korea, Australia, Malaysia, and the Philippines. The announcement underlines the importance of cloud-based solutions in addressing the rising demand for efficient contact center services.