AVYA - AVYA STOCK NEWS

Avaya Holdings Corp (AVYA) reported a 2% revenue decline year-over-year to $716 million in Q2 FY2022. However, its OneCloud ARR grew by 118% year-over-year to $750 million, with a sequential increase of $130 million. Notably, recurring revenue comprised 69% of total revenue. Despite a GAAP net loss of $1 million, non-GAAP net income reached $51 million. Forward guidance projects FY2022 revenue between $2.815 billion and $2.855 billion, with OneCloud ARR expected to range from $940 million to $960 million.

Avaya (NYSE: AVYA) expands its partnership with Microsoft to enhance cloud services through the Avaya OneCloud™ portfolio on Microsoft Azure. This alliance aims to accelerate customers' digital transformation, offering flexibility in cloud deployment options. Avaya OneCloud CCaaS now integrates with Microsoft Dynamics 365 and Azure Cognitive Services, enhancing customer interactions. The partnership facilitates co-selling opportunities, allowing for broader market reach and improved customer engagement.

Avaya Holdings Corp. (NYSE: AVYA) will report its financial results for the second quarter of fiscal 2022, ending March 31, 2022, on May 10, 2022, before market open. A conference call will occur at 8:30 a.m. Eastern Time, featuring CEO Jim Chirico and CFO Kieran McGrath. Investors can join via phone or webcast, with replay options available for a week post-event. Avaya focuses on enhancing customer experiences through innovative cloud communication solutions.

Avaya announced enhancements to its OneCloud™ Experience Platform to simplify customer interactions. The new Avaya Virtual Agent is a ready-to-deploy AI-driven service that boosts customer experience by enabling businesses to quickly implement virtual agents. Research indicates that only 1 in 3 customers recommend businesses using complex virtual agents. By leveraging pre-built solutions, Avaya aims to reduce development time, improve engagement, and enhance efficiency in customer interactions. This solution is geared towards adapting to evolving customer needs swiftly.

Avaya (NYSE: AVYA) has partnered with Advanced Call Center Technologies (ACT) to enhance communication efficiency and reduce costs. ACT implemented Avaya OneCloud, enabling a significant reduction in expenses by up to $1 million annually on collaboration tools while experiencing a surge in call volume from 2,000 to 40,000 calls daily during the pandemic. The platform's flexibility and integration of various communication tools led to improved productivity and user satisfaction. ACT now boasts over 11,000 agents using Avaya Spaces, reinforcing their strategic growth plan.

Avaya (NYSE: AVYA) has partnered with Alcatel-Lucent Enterprise to expand the reach of its OneCloud CCaaS solutions globally. This collaboration enables ALE to offer advanced cloud-based contact center solutions to its customer base of nearly one million, while Avaya integrates ALE's digital networking technologies into its offerings. The partnership aims to enhance digital transformation for businesses and improve customer experiences. CEO Jim Chirico emphasized the complementary nature of the collaboration, which aligns with both companies’ cloud migration strategies.

Avaya has been awarded a 5-Star rating in the 2022 Partner Program Guide by CRN for its Avaya Edge Partner Program, marking the 14th consecutive year of recognition. The program, which includes over 4,000 global partners, aims to simplify and enhance collaboration for businesses. Avaya's program emphasizes inclusivity and offers incentives aligned with digital transformation, attracting major clients, including over 90% of the Fortune 100. This recognition highlights Avaya's commitment to innovation and partner success in the IT channel.

Avaya Holdings Corp. (NYSE: AVYA) announces partnerships with Ascom, Journey, and SpinSci to showcase the Avaya OneCloud™ Experience Platform at the HIMSS Global Health Conference from March 14-18. The demonstrations focus on enhancing digital communications, privacy, and security solutions for healthcare professionals. Key features include patient engagement through various channels, AI-driven call routing, and EHR integration aimed at improving operational efficiency and patient experiences. The aim is to support healthcare organizations in adapting to the rapid digital transformation.