Avaya Named A Visionary In 2021 Gartner Magic Quadrant™ for Meeting Solutions

Rhea-AI Summary

Avaya has been recognized as a Visionary in the 2021 Gartner Magic Quadrant for Meeting Solutions, advancing from a Niche Player status in its second year. The recognition highlights Avaya Spaces®, a collaboration platform that integrates video meetings, chat, and task management, catering to hybrid work environments. Over 130,000 customers, including 90% of the Fortune 100, rely on Avaya's solutions. The platform has received positive customer reviews, citing cost savings and enhanced communication.

Positive

• Recognition as a Visionary in Gartner's Magic Quadrant indicates increased market confidence.
• Avaya Spaces has positively impacted customer operations, leading to significant cost savings.
• The platform supports hybrid work setups, aligning with current business trends.

Negative

• None.

Avaya Spaces® Quickly Becoming the Workstream Collaboration App of Choice for the Future of Work

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)-- Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it is has been recognized as a Visionary in the 2021 Gartner Magic Quadrant for Meeting Solutions¹. Gartner defines ‘Meeting Solutions’ as offerings that “blend communications, collaboration and content sharing to enable virtual meeting scenarios to satisfy a variety of use cases.” Avaya was previously recognized as a Niche Player, and in the 2021 report has been named a Visionary for the Avaya Spaces® collaboration solution in only its second year of availability in the market.

Avaya Spaces® is an immersive meeting and workstream collaboration platform combining video meetings, chat, a document repository, and task management. Meeting and collaboration spaces are persistent, where anyone in the team can think out-loud to be better connected with their team. Avaya Spaces enables the composable enterprise, providing agility to support changing business needs, models, and new ways of working – ideal for the hybrid environment.

“In today’s on-demand workforce, work gets done regardless of location or set schedules,” said Simon Harrison, SVP and CMO, Avaya. “We all need tools that streamline tasks and unify teams. Working from anywhere means business decisions need to be made in an always-on, dynamic environment. Designed for collaborating before, during, and after the meeting, Avaya Spaces helps customers pull it all together. The rapid success of Avaya Spaces is due to the solution’s ability to deliver a unified experience and streamline complex workflows, and its geographic reach.”

More than 130,000 customers around the globe rely on Avaya to reliably deliver secure, intelligent connections for their customers and employees, including 90 percent of the Fortune 100. Avaya Spaces has been reviewed by customers from a wide range of industries²:

• “Avaya Spaces impacts bottom line while improving communication. We've lowered our costs by ~ 100k a month, and gained a powerful communications platform that Avaya continually invests into, adding more capabilities and features consistently."
• “Why have Teams when you could have Spaces? Using Avaya Spaces has been great during the COVID lockdown period, keeping interactive with colleagues over video calls and being able to easily collaborate and share files with them, too."
• “A nicely built platform for meeting the new normal of tomorrow. Avaya Spaces has really given us a direction how to run our day-to-day operation using the platform.”
• “Excellent product launched at the right time and well supported. It supported us a lot during the COVID-19 lock-down maintaining a virtual video communication crucial to run [our] business.”

Additional Resources

• To learn more about Avaya and October 2021 Gartner Magic Quadrant for Meeting Solutions, please click here.
• To sign up for the free Avaya Spaces Essential plan, please click here. The Essential plan includes the ability to host limited meetings for up to 100 participants and more.
• Read our blog, Avaya is Now Recognized As A Visionary By Gartner.

¹https://ucaas.avaya.com/cp-en-ccaas-gartner-meeting-mq-reg?CTA=22-SPC-GL-GARTMQ&TAC=22-SPC-GL-GARTMQ-CO
²https://www.gartner.com/reviews/market/meeting-solutions/vendor/avaya/product/avaya-spaces/reviews

Gartner Disclaimers

Gartner, Magic Quadrant for Meeting Solutions, Mike Fasciani, Tom Eagle, Brian Doherty, Christopher Trueman, 7 October 2021

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.

About Avaya

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at http://www.avaya.com.

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov, and may cause the Company’s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Except for Gartner and Magic Quadrant, all trademarks identified by ®, TM, or SM are registered trademarks, trademarks, and service marks, respectively, of Avaya Inc.

Source: Avaya Newsroom

View source version on businesswire.com: https://www.businesswire.com/news/home/20211020005204/en/

Alex Alias

alalias@avaya.com

Source: Avaya

FAQ

What recognition did Avaya receive in October 2021?

Avaya was recognized as a Visionary in the 2021 Gartner Magic Quadrant for Meeting Solutions.

What is Avaya Spaces®?

Avaya Spaces® is a workstream collaboration platform that combines video meetings, chat, and task management.

How many customers use Avaya's solutions?

Avaya serves over 130,000 customers globally, including 90% of the Fortune 100.

What are the benefits reported by customers using Avaya Spaces?

Customers have reported cost savings and improved communication due to Avaya Spaces.