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Broadcom Debuts Groundbreaking WatchTower Platform for Mainframe Observability

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Broadcom Inc. (AVGO) introduces WatchTower Platform™, an observability solution to enhance business performance by streamlining incident identification and resolution in the mainframe environment. It integrates data flows, signals, and metrics to improve operational efficiency and alert prioritization.
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The introduction of Broadcom Inc.'s WatchTower Platform represents a strategic advancement in the field of IT operations and enterprise observability. With the increasing complexity of IT systems and the critical need for real-time, proactive monitoring, the market for AIOps (Artificial Intelligence for IT Operations) solutions is expanding. WatchTower's integration of mainframe telemetry with open observability tools addresses a gap in the market, potentially positioning Broadcom as a key player in the space.

The ability to preemptively identify and resolve incidents before they escalate can lead to significant cost savings for organizations. This is particularly relevant for companies that rely on mainframe systems, which are often critical for large-scale transaction processing. WatchTower's emphasis on enhanced visibility and streamlined workflows could translate into improved operational efficiency and reduced downtime, which, in turn, may lead to increased customer satisfaction and retention.

Furthermore, the integration with popular observability tools like Datadog and Splunk broadens the appeal of WatchTower, making it accessible to a wider range of IT professionals. This strategic move could potentially expand Broadcom's market share and create cross-selling opportunities with its existing AIOps solutions portfolio.

The announcement of the WatchTower Platform by Broadcom Inc. is likely to be well-received by investors, as it demonstrates the company's commitment to innovation and growth within the enterprise software market. Given the platform's ability to enhance mainframe observability, Broadcom could see an uptick in demand from large enterprises, financial institutions and other sectors that continue to rely on mainframe technology.

By offering the new capabilities at no additional cost to existing customers of Broadcom's AIOps solutions, the company may improve customer loyalty and potentially increase the lifetime value of its client base. This strategy could also serve as a competitive differentiator, potentially impacting Broadcom's revenue streams positively. However, the true financial impact will depend on the platform's adoption rate and how effectively it can displace or integrate with competitors' solutions.

Investors should monitor the uptake of WatchTower and any subsequent financial disclosures from Broadcom to assess the platform's impact on the company's performance metrics, such as revenue growth, profit margins and market share within the IT operations management sector.

From an IT operations perspective, the WatchTower Platform's emphasis on proactive problem identification and resolution is a significant development. The integration of machine learning insights and the use of OpenTelemetry to enhance mainframe observability are indicative of the industry's shift towards more intelligent and adaptive IT management practices.

The platform's capability to provide a unified user experience across various skill levels is notable. It suggests that Broadcom is not only focusing on advanced technical solutions but also on the usability and accessibility of its products. This could lead to broader adoption across IT teams with varying expertise levels.

As mainframes continue to handle critical business transactions, the enhanced visibility and early detection of issues that WatchTower promises could be transformative. It aligns with the industry's move towards more predictive and automated IT environments, where downtime is minimized and operational resilience is prioritized.

Advances in Problem Identification and Resolution Enable Operations to Proactively Avoid Costly Business Impacts

PALO ALTO, Calif., March 05, 2024 (GLOBE NEWSWIRE) -- Broadcom Inc. (NASDAQ:AVGO) announced today the availability of the WatchTower Platform, an innovative, open observability solution that improves business performance by streamlining identification and resolution of high-priority incidents in the mainframe environment. WatchTower enhances visibility across IT silos by integrating and correlating events, data flows, signals, and key metrics. This enables operations teams to rationalize and coordinate workflows with far greater efficiency. It also enhances alerts with pertinent context, allowing teams to improve the signal-to-noise ratio so they can zero in on those alerts most critical to ensuring continuous business operations.

To ease implementation, WatchTower builds upon the foundation of already-popular mainframe AIOps solutions while enhancing the visibility of mainframe telemetry in enterprise observability tools. It integrates operational tools, workflows, data, and machine learning insights from sources across the enterprise into a unified, user-friendly experience catering to a range of skill levels. By doing so, WatchTower can detect patterns that may indicate actual or potential problems at an early stage. This frees organizations to address minor issues before they have a chance to impact operations.

“IT teams today are drowning in a flood of data that continues to grow at a truly staggering rate. This makes it challenging to find and react to the critical insights that could impact their business operations,” said Greg Lotko, senior vice president and general manager, Mainframe Software Division, Broadcom. “WatchTower tackles this challenge head on by giving organizations better visibility into how application resources are performing end-to-end. That improved awareness is a huge advantage for those teams who are constantly pressed to make their monitoring and problem resolution more efficient.”

A Broadcom customer puts the value WatchTower represents in perspective. “If we can detect that a problem is brewing, much quicker, in the early warning system, automation and other technologies can react and make decisions,” said Mohesh Punjabi, executive director, Morgan Stanley. “As a result, organizations are empowered to transition their mainframe operations from reactive recovery to proactive avoidance.”

Making Enterprise Observability Mainframe Inclusive

WatchTower also leverages OpenTelemetry, an open observability framework, to stream key insights and mainframe performance telemetry to distributed application traces in observability tools, such as Datadog, Grafana, New Relic, Splunk, and Jaeger. This extends the view of a request’s workflow, makes interactions with mainframe services visible, and ensures that analysts have real-time information to identify bottlenecks and the impact they have on the end-user experience.

“The availability of mainframe telemetry in this open observability framework is a huge step forward,” said Cory Minton, field CTO, Splunk. “Now, organizations can fully observe the end-to-end structure of applications across their entire hybrid cloud, giving them a fantastic window into their overall health. As a result, not only can organizations identify root cause of errors and performance issues much faster, it’s now possible to determine the effect they have on the processing of business transactions.”

WatchTower also includes existing support for enterprise integration through open APIs, currently used by products such as Broadcom’s DX Application Performance Management (DX APM).

The WatchTower Platform Suite seamlessly integrates new capabilities with established AIOps solutions based on SYSVIEW®, OPS/MVS®, NetMaster®, and Vantage. Existing customers of these solutions can immediately harness WatchTower’s new capabilities at no additional cost.

For more information on Broadcom’s WatchTower Platform click here.

About Broadcom
Broadcom Inc. (NASDAQ: AVGO) is a global technology leader that designs, develops, and supplies a broad range of semiconductor, enterprise software and security solutions. Broadcom's category-leading product portfolio serves critical markets including cloud, data center, networking, broadband, wireless, storage, industrial, and enterprise software. Our solutions include service provider and enterprise networking and storage, mobile device and broadband connectivity, mainframe, cybersecurity, and private and hybrid cloud infrastructure. Broadcom is a Delaware corporation headquartered in Palo Alto, CA. For more information, go to www.broadcom.com.

Broadcom, the pulse logo, Connecting Everything are among the trademarks of Broadcom.  The term "Broadcom" refers to Broadcom Inc., and/or its subsidiaries. Other trademarks are the property of their respective owners.

Press Contact:
Jon Piazza
Global Communications
press.relations@broadcom.com
Telephone: +1 310 498 5254


FAQ

What is the name of the observability solution introduced by Broadcom Inc.?

Broadcom Inc. introduced the WatchTower Platform™.

How does WatchTower Platform™ aim to improve business performance?

WatchTower Platform™ aims to improve business performance by streamlining incident identification and resolution in the mainframe environment.

Which open observability framework does WatchTower Platform™ leverage?

WatchTower Platform™ leverages OpenTelemetry, an open observability framework.

What are some of the observability tools that can integrate with WatchTower Platform™?

Observability tools like Datadog, Grafana, New Relic, Splunk, and Jaeger can integrate with WatchTower Platform™.

How does WatchTower Platform™ enhance alert prioritization?

WatchTower Platform™ enhances alert prioritization by providing pertinent context to zero in on critical alerts for continuous business operations.

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