AudioCodes Ranked Top Vendor for Enterprise SBC Revenues in 4Q20 by Omdia

Rhea-AI Summary

AudioCodes, a leading communications software vendor, has been ranked by Omdia as the top provider of enterprise session border controllers (SBCs) for 4Q20, achieving a revenue share of 21.4%. For the full year 2020, it secured second place with 17.9% market share. The company expanded its SBC customer base by over 30% compared to 2019 and more than doubled the number of deals exceeding $400,000, driven largely by demand for Microsoft Teams support during the COVID-19 pandemic.

Positive

• Ranked #1 in 4Q20 for enterprise SBC revenue with 21.4% market share.
• Increased customer base for SBCs by over 30% in 2020.
• Doubled SBC deals over $400,000 compared to the previous year.

Negative

• None.

LOD, Israel, April 20, 2021 /PRNewswire/ --

Highlights

• In its Enterprise SBCs and VoIP Gateways Market Tracker – 4Q20 Analysis report, Omdia ranks AudioCodes as having the highest worldwide revenue share with 21.4% for the quarter 
• Omdia ranks AudioCodes in second place for CY2020 with 17.9% enterprise SBC revenue share  
• AudioCodes increased its overall SBC customer base by more than 30% in 2020 compared with 2019 
• AudioCodes Mediant SBCs are formally certified for use with leading unified communications and contact center solutions, as well as SIP trunk services worldwide  
• Mediant SBCs deliver seamless and secure Direct Routing for Microsoft Teams, bring-your-own-carrier (BYOC) for unified communications and contact centers, and work-from-home solutions
• AudioCodes Mediant family includes virtualized and cloud-native SBCs suitable for deployment in public and private clouds, as well as appliances for customers looking for fully integrated network elements

Details

AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace, today announced that it has been ranked as the top vendor for enterprise session border controller (SBC) revenue for 4Q20 by market research firm, Omdia. In its Enterprise SBCs and VoIP Gateways Market Tracker – 4Q20 Analysis report, Omdia reported that AudioCodes had attained the highest worldwide revenue share with 21.4% for the quarter. Overall, for the calendar year 2020 Omdia ranked AudioCodes in second place with 17.9% revenue share.

2020 saw AudioCodes experience unprecedented success in many areas of its business, especially session border controllers. It increased its overall SBC customer base by over 30% in 2020 compared with 2019 and more than doubled the number of SBC deals over $400,000. The growth in SBC sales was largely attributable to the rapid growth in demand for Microsoft Teams Direct Routing support and organizations' need to support remote and work-from-home employees, including contact center agents, in the wake of the Covid-19 crisis.

Ideal for deployment in use cases such as bring-your-own-carrier (BYOC), work-from-home and cloud real-time communications, AudioCodes' Mediant SBCs are available as virtualized and cloud-native platforms (suitable for deployment in public and private clouds), as well as appliances for customers looking for fully integrated network elements. Mediant SBCs are certified for use with SIP trunk providers worldwide and leading unified communications and contact center solutions. They offer security and broad interoperability with virtually any SIP-based voice platform or network.

Featuring an integrated WebRTC gateway, Mediant SBCs bring high-quality, browser-based communications to enterprises and contact centers, including advanced solutions for work-from-home employees.

"We are delighted to be ranked as the #1 enterprise SBC vendor by Omdia for 4Q20," said Yehuda Herscovici, VP Product at AudioCodes. "We believe this demonstrates the value our versatile family of SBCs offers enterprise, contact center and service provider customers by providing smooth cloud migration and reliable, scalable and secure voice and video connectivity for environments such as Microsoft Teams, on-premises and cloud contact centers, and all-IP migration."

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About AudioCodes

AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a leading vendor of advanced communications software, products and productivity solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers, and hosted business services. AudioCodes offers a broad range of innovative products, solutions and services that are used by large multi-national enterprises and leading tier-1 operators around the world.

For more information on AudioCodes, visit http://www.audiocodes.com.

Statements concerning AudioCodes' business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular; shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development, upgrades and the ability to manage changes in market conditions as needed; possible need for additional financing; the ability to satisfy covenants in the Company's loan agreements; possible disruptions from acquisitions; the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes' business; possible adverse impact of the COVID-19 pandemic on our business and results of operations; and other factors detailed in AudioCodes' filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update the information in this release.

©2021 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What's Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room Experience and CloudBond are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.

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SOURCE AudioCodes

FAQ

What is AudioCodes' market share for enterprise SBCs in 4Q20?

AudioCodes achieved a market share of 21.4% in 4Q20 for enterprise session border controllers.

How did AudioCodes perform in 2020 based on Omdia's report?

In 2020, AudioCodes secured a second place ranking with a 17.9% revenue share in the enterprise SBC market.

What factors contributed to AudioCodes' SBC sales growth in 2020?

The growth in AudioCodes' SBC sales was primarily due to the increased demand for Microsoft Teams Direct Routing and the need for remote work solutions during the COVID-19 pandemic.

How much did AudioCodes increase its SBC customer base in 2020?

AudioCodes increased its overall SBC customer base by more than 30% in 2020 compared to 2019.

What is the significance of the market research firm Omdia for AudioCodes?

Omdia's ranking confirms AudioCodes' leadership in revenue share for enterprise SBCs, reflecting its strong market position.