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AudioCodes Live Express Simplifies Direct Routing Onboarding and Management for Microsoft Teams Partners

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AudioCodes has introduced Live Express, a new SaaS solution enhancing partners' management of Microsoft Teams connectivity to the PSTN. This service simplifies onboarding with Direct Routing and includes a portal for end customers to manage their connectivity. Live Express aims to reduce infrastructure costs while providing automated management tools for daily operations. It is available across multiple global regions, allowing partners to offer Microsoft Teams voice calling without significant investment.

Positive
  • Launch of Live Express simplifies Microsoft Teams onboarding for partners.
  • Direct Routing functionality enhances PSTN connectivity.
  • Automation tools reduce infrastructure and support costs for partners.
Negative
  • None.

LOD, Israel, March 21, 2022 /PRNewswire/ --

Highlights

  • AudioCodes Live Express is a new SaaS solution that enables partners to onboard and manage their business customers' Microsoft Teams connectivity to the PSTN
  • The new solution includes Direct Routing for PSTN connectivity and management automation to simplify daily operations for partners and their customers
  • Partners can swiftly onboard new customers using the solution's portal and automation capabilities, thus providing connectivity of the customer's trunks to Microsoft Teams, control of dial plans and advanced call policies management
  • The service also provides a customer portal enabling moves, adds, changes and deletes by the end customer
  • Partners can offer Live Express while reducing their investment in infrastructure, technical skills and support efforts

Details

AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace, today announced the launch of AudioCodes Live Express, a new SaaS solution for enabling partners to onboard and manage their business customers' Microsoft Teams connectivity to the PSTN. This innovative service includes Direct Routing functionality and a suite of management automation tools to simplify all the daily operation scenarios that partners and their customers are likely to encounter.

Live Express enables partners to simplify the onboarding of new customers by providing intuitive user portal and powerful automation capabilities, seamless connectivity between customer SIP trunks and Microsoft Teams, control of dial plans and management of advanced call policies. The solution also includes a portal for end customers to perform their own moves, adds, changes and deletes.

With Live Express, AudioCodes' partners can offer the substantial productivity benefits of Microsoft Teams voice calling to their customers without having to make high investments in infrastructure, employ scripting experts or build a large support framework. The service is available from our service locations in North America, Europe, Asia Pacific, Africa, India, and Australia.

"AudioCodes is already a recognized global leader in providing high quality voice connectivity solutions and services for Microsoft Teams," said Lior Aldema, Chief Business Officer at AudioCodes. "Building on this proven track record, AudioCodes Live Express represents an important milestone in our Teams offering and is an excellent way for our partners to quickly turn themselves into Direct Routing as-a-service providers for Microsoft Teams with minimal expenditure on their part."

Visit AudioCodes at Enterprise Connect in Orlando, FL, March 21-24, 2022, Booth #705, to meet our team and experience our broad range of innovative solutions firsthand.

Follow AudioCodes' social media channels:

AudioCodes invites you to join our online community and follow us on: AudioCodes Voice Blog, LinkedIn, Twitter, Facebook, and YouTube.

About AudioCodes

AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a leading vendor of advanced communications software, products and productivity solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers, and hosted business services. AudioCodes offers a broad range of innovative products, solutions and services that are used by large multi-national enterprises and leading tier-1 operators around the world.

For more information on AudioCodes, visit http://www.audiocodes.com.

Statements concerning AudioCodes' business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular; shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development, upgrades and the ability to manage changes in market conditions as needed; possible need for additional financing; the ability to satisfy covenants in the Company's loan agreements; possible disruptions from acquisitions; the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes' business; possible adverse impact of the COVID-19 pandemic on our business and results of operations; and other factors detailed in AudioCodes' filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update the information in this release.

©2022 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What's Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room Experience and CloudBond are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.

 

Company Contacts



Niran Baruch,

Chief Financial Officer

AudioCodes

Tel: +972-3-976-4000

niran.baruch@audiocodes.com

 


Roger L. Chuchen

VP, Investor Relations

AudioCodes

Tel:  732-764-2552

Mobile: 347-752-0780

roger.chuchen@audiocodes.com

 

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SOURCE AudioCodes

FAQ

What is AudioCodes Live Express and its purpose?

AudioCodes Live Express is a SaaS solution designed to simplify the onboarding and management of Microsoft Teams connectivity to the PSTN for partners.

When was AudioCodes Live Express launched?

AudioCodes Live Express was launched on March 21, 2022.

How does Live Express benefit partners of AudioCodes?

Live Express allows partners to onboard customers quickly with automation tools, reducing the need for extensive infrastructure and support.

What features does Live Express offer?

Live Express offers Direct Routing for PSTN connectivity and a user-friendly portal for managing dial plans and customer operations.

Where is AudioCodes Live Express available?

AudioCodes Live Express is available from service locations in North America, Europe, Asia Pacific, Africa, India, and Australia.

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