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AudioCodes Is an Approved Partner for Microsoft's Operator Connect Accelerator

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AudioCodes has been approved as a partner for Microsoft's Operator Connect Accelerator, enhancing service providers' onboarding and operations. The AudioCodes Live Cloud is a multi-tenant, white label SaaS solution that simplifies customer connectivity to Microsoft Teams via Operator Connect and Direct Routing. It exceeds Microsoft's SLA and quality metrics, streamlining the certification process for service providers. This flexible solution includes session border controllers and is available as a managed service or pure SaaS model.

Positive
  • Approval as a partner for Microsoft’s Operator Connect Accelerator enhances market positioning.
  • AudioCodes Live Cloud accelerates customer onboarding to Microsoft Teams, improving service delivery.
  • Solutions exceed Microsoft’s SLA and quality standards, facilitating quicker certification processes.
  • Flexible deployment options (managed or pure SaaS) cater to diverse service provider needs.
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AudioCodes Live Cloud accelerates Operator Connect onboarding and operations for service providers

LOD, Israel , April 25, 2022 /PRNewswire/ --

Highlights

  • AudioCodes Live Cloud is a white label, multi-tenant, SaaS solution certified for the Microsoft Operator Connect Accelerator
  • AudioCodes Live Cloud meets and exceeds Microsoft's SLA and quality metrics standards, accelerating the certification and verification approval required by Microsoft
  •  By leveraging AudioCodes Live Cloud, service providers can offer both Microsoft Operator Connect and Direct Routing connectivity to their customers, simplifying the process of connecting enterprise voice services to Microsoft Teams
  • AudioCodes Live Cloud includes multi-tier management for the service provider and a complete customer self-service portal for increased automation and guaranteed SLAs
  • AudioCodes Live Cloud is offered as a managed solution hosted in the service provider's data center or public cloud, or as a pure SaaS solution, and includes AudioCodes' market-leading session border controllers (SBCs) certified by Microsoft for Direct Routing and Operator Connect

Details

AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace, today announced that it has been approved as a partner for Microsoft's Operator Connect Accelerator. AudioCodes can now offer service providers simplified customer onboarding and operation through the AudioCodes Live Cloud solution, enabling operators to sell voice services via the Microsoft Teams Operator Connect Marketplace.

AudioCodes Live Cloud is a white label, multi-tenant SaaS solution that enables service providers to rapidly onboard their customers to Microsoft Teams voice services through either Microsoft Operator Connect or Direct Routing connectivity. It eliminates the certification and verification approval required from Microsoft third parties – including discovery, environment setup, preproduction testing, networking validation, final testing and approval for using the service provider's brand – as well as meeting and exceeding Microsoft's SLA and quality metrics standards. AudioCodes Live Cloud also empowers end customers with an advanced, self-service user policy management portal.

Service providers can leverage AudioCodes Live Cloud to offer both Microsoft Operator Connect and Direct Routing connectivity to their customers, streamlining the process of connecting enterprise voice services to Microsoft Teams. This frees up operators to concentrate on their go-to-market activities, while reducing the total cost of ownership.

AudioCodes Live Cloud is offered as a managed solution hosted in the service provider's data center or public cloud, or as a pure SaaS solution, giving service providers high flexibility in their design choice. It includes AudioCodes' market-leading session border controllers (SBCs), which are certified by Microsoft for Direct Routing and Operator Connect.

"We are delighted to welcome AudioCodes as an Operator Connect Accelerator partner, helping service providers deliver enterprise-grade connectivity to their customers," said Taimoor Husain, Global Strategy Lead for Operators at Microsoft. "Given the global growth in digital transformation, Operator Connect represents a genuine opportunity to simplify Microsoft Teams voice calling adoption and boost productivity"

"AudioCodes Live Cloud is the ideal SaaS solution for assisting service providers to accelerate Operator Connect customer onboarding and operations, all on a per-user per-month plan," added Lior Aldema, Chief Business Officer at AudioCodes. "Service providers can take full advantage of AudioCodes' field-proven voice expertise to simplify Microsoft Teams voice connectivity, as well as offer Microsoft-certified business phones and meeting room devices as a service."

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About AudioCodes

AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a leading vendor of advanced communications software, products and productivity solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers, and hosted business services. AudioCodes offers a broad range of innovative products, solutions and services that are used by large multi-national enterprises and leading tier-1 operators around the world.

For more information on AudioCodes, visit http://www.audiocodes.com.

Statements concerning AudioCodes' business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular; shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development, upgrades and the ability to manage changes in market conditions as needed; possible need for additional financing; the ability to satisfy covenants in the Company's loan agreements; possible disruptions from acquisitions; the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes' business; possible adverse impact of the COVID-19 pandemic on our business and results of operations; and other factors detailed in AudioCodes' filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update the information in this release.

©2022 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What's Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room Experience and CloudBond are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.

Company Contacts

Niran Baruch,
Chief Financial Officer
AudioCodes
Tel: +972-3-976-4000
niran.baruch@audiocodes.com

Roger L. Chuchen
VP, Investor Relations
AudioCodes
Tel:  732-764-2552
Mobile: 347-752-0780
roger.chuchen@audiocodes.com

Cision View original content:https://www.prnewswire.com/news-releases/audiocodes-is-an-approved-partner-for-microsofts-operator-connect-accelerator-301531760.html

SOURCE AudioCodes

FAQ

What is AudioCodes' new partnership with Microsoft for AUDC?

AudioCodes has been approved as a partner for Microsoft's Operator Connect Accelerator, enabling simplified onboarding for service providers offering Microsoft Teams voice services.

How does AudioCodes Live Cloud benefit service providers?

AudioCodes Live Cloud accelerates the onboarding process for service providers, streamlining customer connectivity to Microsoft Teams through Operator Connect and Direct Routing.

What standards does AudioCodes Live Cloud meet for Microsoft services?

AudioCodes Live Cloud meets and exceeds Microsoft's SLA and quality metrics, ensuring high service reliability for users.

What deployment options are available for AudioCodes Live Cloud?

AudioCodes Live Cloud can be offered as a managed solution in service provider data centers or public clouds, or as a pure SaaS solution.

How does AudioCodes Live Cloud simplify Microsoft Teams connectivity?

It streamlines the certification process by handling necessary approvals and validations required by Microsoft for third-party integrations.

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