Arrow Electronics Announces Global Availability of Its ArrowSphere Assistant AI Cloud Business Companion

Rhea-AI Summary

Arrow Electronics has announced the global availability of ArrowSphere Assistant, an AI-powered copilot tool designed to enhance channel partners' performance and efficiency in managing cloud businesses through the ArrowSphere Cloud platform. The tool provides deeper data insights, visual aids, and improved operational workflows, making cloud management more efficient and informed.

Key features of ArrowSphere Assistant include:

• Ability to uncover new business opportunities
• Improved FinOps activities
• Enhanced comprehension of customers' security posture

Early adopters have reported significant benefits, with 90% of current users rating the assistant capabilities 8 or above on a 10-point scale, and over 94% recommending it to others. The tool has been road-tested by a global network of Arrow channel partners since its release in March 2024.

Positive

• Introduction of AI-powered tool to optimize cloud business management
• 90% of current users rate ArrowSphere Assistant 8 or above on a 10-point scale
• 94% of current users would recommend ArrowSphere Assistant to others
• Potential for increased cloud revenue growth through improved efficiency and performance

Negative

• None.

Insights

Tech Expert

ArrowSphere Assistant represents a significant advancement in cloud management tools for Arrow Electronics' channel partners. By leveraging generative AI, this copilot tool has the potential to revolutionize how partners optimize their customers' cloud businesses. Key benefits include:

• Enhanced efficiency in cloud management workflows
• Improved data visualization and analysis capabilities
• Faster identification of upsell opportunities and business insights
• Streamlined FinOps activities and security posture assessment

The high user satisfaction rates (90% rating it 8+ out of 10) and strong recommendation rate (94%) indicate its effectiveness. However, the true impact on Arrow's business will depend on widespread adoption and the tool's ability to drive tangible revenue growth for partners. While promising, it's too early to determine if this will significantly affect Arrow's financial performance in the short term.

Market Research Analyst

The launch of ArrowSphere Assistant aligns with the growing trend of AI integration in B2B technology solutions. This move positions Arrow Electronics competitively in the cloud distribution space. Key market implications include:

• Potential for increased market share in cloud services distribution
• Enhanced value proposition for Arrow's channel partners
• Possible acceleration of cloud adoption among end customers

However, the impact on Arrow's stock ($6.99B market cap) may be in the short term. While innovative, such tools typically take time to materially affect financials. Investors should monitor adoption rates and any subsequent changes in Arrow's cloud revenue growth over the coming quarters to gauge the true impact of this launch on the company's overall performance and market position.

The new AI tool boosts channel partner performance and efficiency to drive greater cloud revenue growth

CENTENNIAL, Colo.--(BUSINESS WIRE)-- Global technology solutions provider Arrow Electronics, Inc. announced today the general availability of ArrowSphere Assistant, an AI-powered copilot tool that helps its channel partners optimize their customers’ cloud businesses when using the ArrowSphere Cloud platform.

“Combining the power of generative AI with ArrowSphere Cloud's powerful data allows this tool to go beyond just answering cloud queries, but guide channel partners to new heights of cloud service excellence,” said Eric Gourmelen, vice president and chief technology officer of global ArrowSphere Cloud and AI. “Our early adopters have seen value in ArrowSphere Assistant in delivering greater efficiencies, better cloud performance and even uncover new opportunities with their customers, all while reclaiming time at work.”

ArrowSphere Assistant provides channel partners with deeper data and visual aids, making cloud management faster, better informed, and more efficient, at scale. It can improve operational workflows, reducing the number of clicks and manual data processing. Ninety percent of current users rate the assistant capabilities above 8 or above on a 10-point scale and more than 94 percent of current users would recommend ArrowSphere Assistant to others.

Arrow introduced distribution’s first AI business companion to initially address the most critical cloud business areas by providing robust use cases for channel partners to uncover new business opportunities, improve efficiencies with their FinOps activities and enhance their comprehension of the security posture of their customers, all while managing their cloud business through ArrowSphere Cloud.

Since the limited release in March 2024, ArrowSphere Assistant has been road tested by a global network of Arrow channel partners.

Here’s what early users are saying:

“ArrowSphere Assistant is very helpful in identifying upsell activities on add-ons and more generally to better explain to our customers Microsoft Catalog-buying rules. We can easily access key business information and quickly drill down to the details,” said Jordi Solé, SEMIC in Spain.

Florian Drouard from Koesio Corporate Technologies in France said, “Thanks to ArrowSphere Assistant, our teams can obtain answers to specific questions in a matter of minutes, which previously required time-consuming analysis. It saves us a lot of time in our day-to-day work.”

With ArrowSphere Assistant, Arrow channel partners can apply the benefits of GenAI to their customers’ businesses to better understand cloud activity, uncover issues, visualize trends among their entire customer base and receive data-driven recommendations to help their customers achieve cloud business excellence in seconds.

More information about ArrowSphere Assistant can be found here.

About Arrow Electronics

Arrow Electronics (NYSE:ARW) sources and engineers technology solutions for thousands of leading manufacturers and service providers. With global 2023 sales of $33 billion, Arrow’s portfolio enables technology across major industries and markets. Learn more at arrow.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240924528897/en/

John Hourigan

jhourigan@arrow.com

Thorsten Hecking

thorsten.hecking@arrow.com

Source: Arrow Electronics

FAQ

What is ArrowSphere Assistant and when was it released?

ArrowSphere Assistant is an AI-powered copilot tool designed to help Arrow Electronics' channel partners optimize their customers' cloud businesses using the ArrowSphere Cloud platform. It was initially released in a capacity in March 2024 and is now globally available.

How does ArrowSphere Assistant benefit Arrow Electronics (ARW) channel partners?

ArrowSphere Assistant provides deeper data insights, visual aids, and improved operational workflows, making cloud management faster and more efficient. It helps partners uncover new business opportunities, improve FinOps activities, and enhance understanding of customers' security posture.

What percentage of current users would recommend ArrowSphere Assistant?

According to the press release, more than 94% of current users would recommend ArrowSphere Assistant to others.

How has ArrowSphere Assistant been received by early adopters?

Early adopters have reported significant benefits, with 90% of current users rating the assistant capabilities 8 or above on a 10-point scale. Users have noted improved efficiency, better cloud performance, and the ability to uncover new opportunities with their customers.