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ArcBest’s Moving Service, U-Pack, Has Partnered with Affirm to Offer Flexible Financing Options

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ArcBest's (Nasdaq: ARCB) household goods moving service, U-Pack, has partnered with Affirm to offer flexible financing options for long-distance moves. This collaboration allows qualified customers to book a move now and pay later on a payment plan. U-Pack joins Affirm's network of 292,000 retail partners, offering customers in the United States and Puerto Rico monthly payment schedules with no surprises, easy customizable payments, and no late fees.

Customers can apply online using a unique QR or text code, and if approved, select a payment plan that suits their move. Nearly 72% of U-Pack customers who apply to use Affirm have been approved. Fixed payments have rates ranging from 10 to 36% APR. This partnership aims to relieve financial pressures for customers, allowing them to focus on other critical aspects of moving.

Il servizio di trasloco per beni domestici di ArcBest (Nasdaq: ARCB), U-Pack, ha stipulato una partnership con Affirm per offrire opzioni di finanziamento flessibili per traslochi a lungo raggio. Questa collaborazione consente ai clienti qualificati di prenotare un trasloco ora e pagare dopo con un piano di pagamento. U-Pack si unisce alla rete di 292.000 partner al dettaglio di Affirm, offrendo ai clienti negli Stati Uniti e a Porto Rico piani di pagamento mensili senza sorprese, pagamenti personalizzabili e nessuna penale per ritardo.

I clienti possono richiedere online utilizzando un codice QR o un codice di testo unico, e se approvati, possono selezionare un piano di pagamento che si adatta al loro trasloco. Quasi il 72% dei clienti di U-Pack che richiedono di utilizzare Affirm è stato approvato. I pagamenti fissi hanno tassi che variano dal 10 al 36% di TAEG. Questa partnership mira ad alleviare le pressioni finanziarie per i clienti, permettendo loro di concentrarsi su altri aspetti critici del trasloco.

El servicio de mudanza de bienes domésticos de ArcBest (Nasdaq: ARCB), U-Pack, ha formado una alianza con Affirm para ofrecer opciones de financiación flexibles para mudanzas de larga distancia. Esta colaboración permite a los clientes calificados reservar una mudanza ahora y pagar después mediante un plan de pago. U-Pack se une a la red de 292,000 socios minoristas de Affirm, ofreciendo a los clientes en los Estados Unidos y Puerto Rico planes de pago mensual sin sorpresas, pagos personalizables y sin cargos por demora.

Los clientes pueden solicitar en línea utilizando un código QR o un código de texto único, y si son aprobados, seleccionar un plan de pago que se adapte a su mudanza. Casi el 72% de los clientes de U-Pack que solicitan usar Affirm han sido aprobados. Los pagos fijos tienen tasas que varían del 10 al 36% de TAEG. Esta asociación tiene como objetivo aliviar la presión financiera para los clientes, permitiéndoles enfocarse en otros aspectos críticos de la mudanza.

ArcBest의 가정용 품목 이사 서비스인 U-Pack이 Affirm과 제휴하여 장거리 이사를 위한 유연한 금융 옵션을 제공합니다. 이 협력으로 자격을 갖춘 고객은 현재 이사를 예약하고 나중에 지불할 수 있습니다는 지불 계획을 이용할 수 있습니다. U-Pack은 Affirm의 292,000개 리테일 파트너 네트워크에 합류하여 미국 및 푸에르토리코 고객에게 예상치 못한 비용이 없는 월별 지불 계획, 쉽게 조정 가능한 지불 및 연체료가 없는 혜택을 제공합니다.

고객은 고유한 QR 코드 또는 문자 코드를 사용하여 온라인으로 신청할 수 있으며, 승인을 받으면 이사에 맞는 지불 계획을 선택할 수 있습니다. U-Pack 고객 중 Affirm을 신청한 고객의 거의 72%가 승인되었습니다. 고정 지불의 이자율은 10%에서 36% APR 사이입니다. 이 파트너십은 고객의 재정적 압박을 완화하고 이사에 있어 다른 중요한 측면에 집중할 수 있도록 하는 것을 목표로 합니다.

Le service de déménagement de biens domestiques d'ArcBest (Nasdaq: ARCB), U-Pack, a établi un partenariat avec Affirm pour offrir des options de financement flexibles pour les déménagements long-courriers. Cette collaboration permet aux clients qualifiés de réserver un déménagement maintenant et de payer plus tard selon un plan de paiement. U-Pack rejoint le réseau de 292 000 partenaires de vente au détail d'Affirm, offrant aux clients aux États-Unis et à Porto Rico des plans de paiement mensuels sans surprises, des paiements facilement personnalisables et sans frais de retard.

Les clients peuvent postuler en ligne en utilisant un code QR ou un code texte unique, et s'ils sont approuvés, sélectionner un plan de paiement qui convient à leur déménagement. Près de 72 % des clients de U-Pack qui demandent à utiliser Affirm ont été approuvés. Les paiements fixes ont des taux allant de 10 à 36 % TAEG. Ce partenariat vise à soulager les pressions financières pour les clients, leur permettant de se concentrer sur d'autres aspects critiques de leur déménagement.

Der Umzugsservice für Haushaltswaren von ArcBest (Nasdaq: ARCB), U-Pack, hat eine Partnerschaft mit Affirm gegründet, um flexible Finanzierungsoptionen für Fernumzüge anzubieten. Diese Zusammenarbeit ermöglicht es qualifizierten Kunden, jetzt einen Umzug zu buchen und später zu bezahlen über einen Ratenplan. U-Pack tritt dem Netzwerk von 292.000 Einzelhandelspartnern von Affirm bei und bietet Kunden in den Vereinigten Staaten und Puerto Rico monatliche Zahlungspläne ohne Überraschungen, leicht anpassbare Zahlungen und keine Versäumnisgebühren.

Kunden können online mit einem einzigartigen QR- oder Textcode beantragen, und wenn sie genehmigt werden, können sie einen Zahlungsplan wählen, der zu ihrem Umzug passt. Fast 72 % der U-Pack-Kunden, die Affirm nutzen möchten, wurden genehmigt. Feste Zahlungen haben Zinssätze von 10 bis 36 % APR. Diese Partnerschaft zielt darauf ab, den finanziellen Druck auf die Kunden zu verringern, sodass sie sich auf andere wichtige Aspekte des Umzugs konzentrieren können.

Positive
  • Partnership with Affirm expands payment options for customers
  • 72% approval rate for U-Pack customers applying for Affirm financing
  • Potential for increased customer base through flexible payment options
  • Integration with Affirm's large network of 292,000 retail partners
Negative
  • Fixed payment rates range from 10% to 36% APR, which may be high for some customers

Insights

The partnership between ArcBest's U-Pack and Affirm represents a strategic move to enhance customer accessibility and potentially drive revenue growth. By offering flexible financing options, U-Pack is addressing a key pain point in the long-distance moving market - the high upfront costs. This could lead to increased market share and customer acquisition.

However, investors should consider the potential risks. The 10-36% APR range for fixed payments is relatively high, which might limit adoption or lead to increased default rates. Additionally, while nearly 72% of U-Pack customers who apply are approved, this could change if economic conditions worsen, potentially impacting the partnership's effectiveness.

From a financial perspective, this move may increase U-Pack's revenue in the short term but could also introduce new risks related to consumer credit. The impact on ArcBest's overall financials may be , given that U-Pack is just one segment of their integrated logistics business. Investors should monitor how this initiative affects customer acquisition costs, revenue growth and any potential changes in bad debt expenses in future earnings reports.

This partnership signifies a trend in the moving industry towards adopting fintech solutions to improve customer experience and accessibility. By integrating "buy now, pay later" (BNPL) options, U-Pack is aligning with consumer preferences for flexible payment methods, which have gained significant traction in retail sectors.

The moving industry, traditionally cash-intensive, could see a shift in consumer behavior with this offering. It may attract a younger, more tech-savvy demographic who are comfortable with BNPL services. This could potentially expand U-Pack's market reach and differentiate it from competitors who don't offer such flexible options.

However, the success of this initiative will depend on several factors:

  • Consumer adoption rates and satisfaction with the Affirm integration
  • The impact on U-Pack's average order value and customer retention
  • Potential shifts in the competitive landscape as other moving companies may follow suit

Investors should monitor these metrics in future reports to gauge the effectiveness of this strategy in driving growth and market share for U-Pack and, by extension, ArcBest.

Innovative payment plans help customers manage long-distance moving costs

FORT SMITH, Ark.--(BUSINESS WIRE)-- ArcBest® (Nasdaq: ARCB), an integrated logistics company, today announced that its household goods moving service U-Pack® has partnered with Affirm to offer financing options for long-distance moves. This collaboration allows customers who apply and qualify to book a move now and pay on a payment plan later. U-Pack joins Affirm’s network of 292,000 retail partners.

“U-Pack has been helping people move for over 27 years and has earned a reputation for delivering an excellent customer experience,” said Andrew Schweizer, vice president of yield at ArcBest. “We’re excited to partner with Affirm to enhance that experience even further by offering flexible payment options through a system that’s easy to use and well-respected in the marketplace.”

Affirm is one of the largest “buy now, pay later” (BNPL) lenders in the U.S., with flexible payment options for goods and services. Offering Affirm enables U-Pack customers in the United States and Puerto Rico to pay on a monthly schedule with no surprises, easy, customizable payments and no late fees. Customers are not charged more than what they see upfront and agree to.

U-Pack customers who want to use Affirm to finance their move can complete a quick online application using a unique QR or text code. If approved, they select a payment plan that works best for their move. Nearly 72% of U-Pack customers who apply to use Affirm have been approved.

“Anyone who has moved long-distance knows it can be stressful and costly. U-Pack is designed to help ease that burden, and we’re constantly looking for solutions to make it an even better experience for our customers,” said AJ Jones, U-Pack director. “Offering Affirm helps us relieve some of the financial pressures our customers may experience — enabling them to choose a payment plan that works best for their budget and focus their resources on other critical components of moving, including travel costs and real estate fees.”

To apply for Affirm financing, customers must be 18 years or older, provide a valid U.S. home address and U.S. mobile number and agree to receive SMS texts. Fixed payments have rates ranging from 10 to 36% APR. Learn more about using Affirm payment options for a U-Pack move.

ABOUT AFFIRM

Affirm’s mission is to deliver honest financial products that improve lives. By building a new kind of payment network — one based on trust, transparency and putting people first — we empower millions of consumers to spend and save responsibly and give thousands of businesses the tools to fuel growth. Unlike most credit cards and other pay-over-time options, we show consumers exactly what they will pay up front, never increase that amount, and never charge any late or hidden fees.

ABOUT ARCBEST

ArcBest® (Nasdaq: ARCB) is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. Founded in 1923 and now with 15,000 employees across 250 campuses and service centers, the company is a logistics powerhouse, using its technology, expertise and scale to connect shippers with the solutions they need — from ground, air and ocean transportation to fully managed supply chains. ArcBest has a long history of innovation that is enriched by deep customer relationships. With a commitment to helping customers navigate supply chain challenges now and in the future, the company is developing ground-breaking technology like Vaux, one of TIME’s Best Inventions of 2023. For more information, visit arcb.com.

ABOUT U-PACK

U-Pack®, a service of ArcBest®, is the convenient self-moving service that makes it easier to move long distances on a budget. Load your belongings into a ReloCube® container or trailer, and U-Pack handles the driving. Since 1997, we’ve moved more than 1.5 million people over 2 billion miles.

Autumnn Mahar

amahar@arcb.com

479-494-8221

Source: ArcBest

FAQ

What financing options does ArcBest's U-Pack now offer for long-distance moves?

ArcBest's U-Pack has partnered with Affirm to offer flexible financing options for long-distance moves, allowing qualified customers to book now and pay later on a monthly payment plan.

What are the benefits of using Affirm for U-Pack moves?

Affirm offers U-Pack customers monthly payment schedules with no surprises, easy customizable payments, and no late fees. Customers are not charged more than what they agree to upfront.

What is the approval rate for U-Pack customers applying for Affirm financing?

Nearly 72% of U-Pack customers who apply to use Affirm have been approved for financing.

What are the APR rates for Affirm financing on U-Pack moves?

Fixed payments for Affirm financing on U-Pack moves have rates ranging from 10 to 36% APR.

How can customers apply for Affirm financing for their U-Pack move?

Customers can complete a quick online application using a unique QR or text code provided by U-Pack to apply for Affirm financing.

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