Iberdrola Harnesses AWS Generative AI Technologies to Drive Innovation and Sustainability in the Energy Sector
Iberdrola, a leading clean energy company, has chosen AWS as its preferred cloud provider for generative AI workloads. The partnership aims to drive innovation and sustainability in the energy sector. Iberdrola will utilize AWS technologies like Amazon Bedrock and Amazon SageMaker to develop over 100 generative AI applications through their Center of Excellence.
These applications will enhance customer experiences, support employees, and improve business processes. Key initiatives include:
- A generative AI platform for workforce access to foundation models
- AI-powered legal document analysis
- AI assistants for field maintenance workers
- Voicebots for sales teams
- A next-generation data platform to optimize renewable energy assets
By leveraging AWS's generative AI capabilities, Iberdrola aims to streamline operations, personalize customer interactions, and drive the energy transition forward with smart grids and renewable energy solutions.
Iberdrola, un'azienda leader nel settore dell'energia pulita, ha scelto AWS come fornitore di cloud preferito per i carichi di lavoro di intelligenza artificiale generativa. La partnership mira a stimolare l'innovazione e la sostenibilità nel settore energetico. Iberdrola utilizzerà le tecnologie AWS come Amazon Bedrock e Amazon SageMaker per sviluppare oltre 100 applicazioni di intelligenza artificiale generativa attraverso il loro Centro di Eccellenza.
Queste applicazioni miglioreranno l'esperienza dei clienti, supporteranno i dipendenti e miglioreranno i processi aziendali. Le principali iniziative includono:
- Una piattaforma di intelligenza artificiale generativa per l'accesso dei lavoratori ai modelli di base
- Analisi dei documenti legali supportata dall'IA
- Assistenti IA per i lavoratori della manutenzione sul campo
- Voicebot per i team di vendita
- Una piattaforma dati di nuova generazione per ottimizzare gli asset di energia rinnovabile
Sfruttando le capacità di intelligenza artificiale generativa di AWS, Iberdrola punta a semplificare le operazioni, personalizzare le interazioni con i clienti e promuovere la transizione energetica attraverso reti intelligenti e soluzioni di energia rinnovabile.
Iberdrola, una empresa líder en energía limpia, ha elegido AWS como su proveedor de nube preferido para las cargas de trabajo de IA generativa. La asociación tiene como objetivo impulsar la innovación y la sostenibilidad en el sector energético. Iberdrola utilizará tecnologías de AWS como Amazon Bedrock y Amazon SageMaker para desarrollar más de 100 aplicaciones de IA generativa a través de su Centro de Excelencia.
Estas aplicaciones mejorarán la experiencia del cliente, apoyarán a los empleados y optimizarán los procesos comerciales. Las iniciativas clave incluyen:
- Una plataforma de IA generativa para el acceso del personal a modelos base
- Análisis de documentos legales impulsado por IA
- Asistentes de IA para los trabajadores de mantenimiento de campo
- Voicebots para equipos de ventas
- Una plataforma de datos de próxima generación para optimizar los activos de energía renovable
Al aprovechar las capacidades de IA generativa de AWS, Iberdrola busca simplificar las operaciones, personalizar las interacciones con los clientes y avanzar en la transición energética con redes inteligentes y soluciones de energía renovable.
이베르드롤라(Iberdrola), 선도적인 청정 에너지 회사는 생성적 AI 작업 부하를 위한 선호 클라우드 공급자로 AWS를 선택했습니다. 이 파트너십은 에너지 분야의 혁신과 지속 가능성을 촉진하는 것을 목표로 합니다. 이베르드롤라는 Amazon Bedrock 및 Amazon SageMaker와 같은 AWS 기술을 활용하여 그들의 우수 센터를 통해 100개 이상의 생성적 AI 애플리케이션을 개발할 것입니다.
이 애플리케이션들은 고객 경험을 향상시키고, 직원을 지원하며, 비즈니스 프로세스를 개선할 것입니다. 주요 이니셔티브는 다음과 같습니다:
- 기초 모델에 대한 인력 접근을 위한 생성적 AI 플랫폼
- AI 기반 법률 문서 분석
- 현장 유지 보수 작업자를 위한 AI 어시스턴트
- 판매 팀을 위한 음성봇
- 재생 에너지 자산 최적화를 위한 차세대 데이터 플랫폼
AWS의 생성적 AI 기능을 활용하여 이베르드롤라는 운영을 간소화하고, 고객 상호작용을 개인화하며, 스마트 그리드 및 재생 에너지 솔루션을 통해 에너지 전환을 추진하는 것을 목표로 합니다.
Iberdrola, une entreprise leader dans le secteur de l'énergie propre, a choisi AWS comme son fournisseur de cloud préféré pour les charges de travail d'IA générative. Ce partenariat vise à stimuler l'innovation et la durabilité dans le secteur de l'énergie. Iberdrola utilisera des technologies AWS telles que Amazon Bedrock et Amazon SageMaker pour développer plus de 100 applications d'IA générative via son Centre d'Excellence.
Ces applications amélioreront l'expérience client, soutiendront les employés et amélioreront les processus métier. Les initiatives clés incluent :
- Une plateforme d'IA générative pour l'accès des travailleurs aux modèles de base
- Analyse de documents juridiques alimentée par l'IA
- Assistants IA pour les travailleurs de l'entretien sur le terrain
- Voicebots pour les équipes de vente
- Une plateforme de données de nouvelle génération pour optimiser les actifs d'énergie renouvelable
En tirant parti des capacités d'IA générative d'AWS, Iberdrola vise à rationaliser les opérations, personnaliser les interactions avec les clients et faire avancer la transition énergétique grâce à des réseaux intelligents et des solutions d'énergie renouvelable.
Iberdrola, ein führendes Unternehmen im Bereich der sauberen Energie, hat AWS als bevorzugten Cloud-Anbieter für generative KI-Arbeitslasten ausgewählt. Die Partnerschaft zielt darauf ab, Innovation und Nachhaltigkeit im Energiesektor voranzutreiben. Iberdrola wird Technologien von AWS wie Amazon Bedrock und Amazon SageMaker nutzen, um über 100 generative KI-Anwendungen über ihr Kompetenzzentrum zu entwickeln.
Diese Anwendungen werden das Kundenerlebnis verbessern, die Mitarbeiter unterstützen und die Geschäftsprozesse optimieren. Zu den wichtigsten Initiativen gehören:
- Eine generative KI-Plattform für den Zugang der Mitarbeiter zu Grundmodellen
- KI-gestützte Analyse von Rechtsdokumenten
- KI-Assistenten für Wartungsmitarbeiter vor Ort
- Voicebots für Verkaufsteams
- Eine Plattform für Daten der nächsten Generation zur Optimierung von erneuerbaren Energieanlagen
Durch die Nutzung der generativen KI-Fähigkeiten von AWS strebt Iberdrola an, die Abläufe zu optimieren, die Kundeninteraktionen zu personalisieren und den Übergang zur Energieversorgung mit intelligenten Netzen und erneuerbaren Energielösungen voranzutreiben.
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One of the world’s largest clean energy companies uses AWS capabilities to drive internal developer innovation, optimize business processes, and personalize customer service
Earlier this year, Iberdrola established a generative AI Center of Excellence (CoE) with AWS to develop more than 100 generative AI applications that enhance the customer experience, support employees, and improve business processes. The energy company uses a generative AI platform built on Amazon Bedrock to provide its workforce with access to a choice of the world’s leading foundation models and tools to easily and securely build generative AI applications. For example, the company is building a generative AI application that will help the Iberdrola legal team quickly find and ask questions about corporate contracts. In addition, Iberdrola is developing generative AI assistants that use real-time internet of things (IoT) data to provide field maintenance workers with specific instructions on how to service and repair power infrastructure and renewable sites more efficiently. Iberdrola is also using generative AI-powered voicebots that help sales teams answer customer questions around products and tariffs in real time.
Experts from AWS Professional Services will develop a next-generation data platform that will help Iberdrola to further optimize the electricity being generated from its renewable energy assets. This centralized data lake will consolidate data from Iberdrola's renewable energy assets and business operations, enabling the company to better gain operational insights. By integrating the data from over 400 renewable energy sites globally, Iberdrola will use AWS generative AI, Renewables Data Lake and Analytics, Amazon Redshift, and Amazon SageMaker to conduct real-time asset monitoring, initiate predictive maintenance, and generate power-demand forecasts to increase operational efficiency.
“We see AI playing a central role in helping us to deliver the smart grid, renewables, and storage technology that will drive the energy transition forward,” said Sergio Merchan, global CIO at Iberdrola. “As our preferred cloud provider, AWS will provide an innovative technical foundation to support us on this journey. Combining our unified data approach with AI and machine learning capabilities will help us build smarter and more secure networks to automate smart grids and more easily integrate renewable energy.”
“We're excited to work with Iberdrola to help them use data and generative AI to transform their customer and employee experience, while driving large operational efficiency gains that will help meet the growing demands for electricity powered by carbon-free energy," said Howard Gefen, general manager of Energy & Utilities at AWS. "By harnessing AWS, Iberdrola can unlock new opportunities for innovation and efficiency across their operations. Our generative AI capabilities will empower Iberdrola to streamline processes, enhance customer experiences, and drive safe, energy solutions for a better future."
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About Iberdrola
Iberdrola is the largest utility in
A benchmark in tackling climate change, Iberdrola has invested more than
As a pioneer in providing clean energy solutions to industrial partners, Iberdrola was recently recognized by Pexapark as the leading European utility in both deals and volume of energy sold via long-term contracts (PPAs) with industrial customers in
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