NASA Federal Credit Union Elevates Alkami's Digital Banking Experience with Push Provisioning
Alkami Technology (Nasdaq: ALKT) announces successful collaboration with NASA Federal Credit Union (NASA FCU) to enhance digital banking through push provisioning implementation. Key achievements include a dramatic improvement in mobile app ratings from 1.3 to 4.9, increased member engagement, and faster technology integration through Alkami's API framework.
NASA FCU expanded their card management suite with digital card capabilities, granular controls, and alerts. The push provisioning feature allows members to add cards to digital wallets directly from digital banking, enhancing security and convenience. Members can now set specific transaction restrictions based on merchant type, location, and value, while receiving real-time alerts on card usage.
Alkami Technology (Nasdaq: ALKT) annuncia una collaborazione di successo con la NASA Federal Credit Union (NASA FCU) per migliorare il banking digitale attraverso l'implementazione del provisioning push. I risultati chiave includono un miglioramento drammatico nelle valutazioni dell'app mobile, passando da 1.3 a 4.9, un aumento del coinvolgimento dei membri e un'integrazione tecnologica più rapida grazie al framework API di Alkami.
NASA FCU ha ampliato la propria suite di gestione delle carte con funzionalità di carta digitale, controlli granulari e avvisi. La funzionalità di provisioning push consente ai membri di aggiungere carte ai portafogli digitali direttamente dal banking digitale, migliorando la sicurezza e la comodità. I membri possono ora impostare restrizioni specifiche sulle transazioni basate su tipo di commerciante, posizione e valore, ricevendo nel contempo avvisi in tempo reale sull'utilizzo delle carte.
Alkami Technology (Nasdaq: ALKT) anuncia una colaboración exitosa con la NASA Federal Credit Union (NASA FCU) para mejorar la banca digital a través de la implementación de aprovisionamiento push. Los logros clave incluyen una mejora dramática en las calificaciones de la aplicación móvil, que pasaron de 1.3 a 4.9, un mayor compromiso de los miembros y una integración tecnológica más rápida gracias al marco API de Alkami.
NASA FCU amplió su conjunto de gestión de tarjetas con capacidades de tarjeta digital, controles granulares y alertas. La función de aprovisionamiento push permite a los miembros agregar tarjetas a billeteras digitales directamente desde la banca digital, mejorando la seguridad y la conveniencia. Los miembros ahora pueden establecer restricciones específicas de transacciones basadas en el tipo de comerciante, ubicación y valor, mientras reciben alertas en tiempo real sobre el uso de las tarjetas.
알카미 테크놀로지 (Nasdaq: ALKT)가 NASA 연합 신용 협회 (NASA FCU)와 협력하여 푸시 프로비저닝 구현을 통해 디지털 뱅킹을 개선했다고 발표했습니다. 주요 성과로는 모바일 앱의 평점이 1.3에서 4.9로 급격히 상승하고, 회원 참여가 증가하며, 알카미의 API 프레임워크를 통해 기술 통합이 더욱 빨라졌습니다.
NASA FCU는 디지털 카드 기능, 세분화된 제어 및 알림을 포함한 카드 관리 제품군을 확장했습니다. 푸시 프로비저닝 기능을 통해 회원들은 디지털 뱅킹에서 직접 카드로 디지털 지갑에 추가할 수 있어 보안성과 편의성이 향상되었습니다. 회원들은 이제 상점 유형, 위치 및 가치에 따라 특정 거래 제한을 설정할 수 있으며, 카드 사용에 대한 실시간 알림을 받을 수 있습니다.
Alkami Technology (Nasdaq: ALKT) annonce une collaboration réussie avec la NASA Federal Credit Union (NASA FCU) pour améliorer la banque numérique grâce à la mise en œuvre du provisioning push. Les réalisations clés comprennent une amélioration spectaculaire des évaluations de l'application mobile, passant de 1,3 à 4,9, une augmentation de l'engagement des membres et une intégration technologique plus rapide grâce au cadre API d'Alkami.
NASA FCU a élargi sa suite de gestion des cartes avec des capacités de carte numérique, des contrôles granulaires et des alertes. La fonctionnalité de provisioning push permet aux membres d'ajouter des cartes à des portefeuilles numériques directement depuis la banque numérique, améliorant ainsi la sécurité et la commodité. Les membres peuvent désormais définir des restrictions spécifiques aux transactions en fonction du type de commerçant, de l'emplacement et de la valeur, tout en recevant des alertes en temps réel sur l'utilisation de la carte.
Alkami Technology (Nasdaq: ALKT) gibt eine erfolgreiche Zusammenarbeit mit der NASA Federal Credit Union (NASA FCU) bekannt, um das digitale Banking durch die Implementierung von Push-Provisionierung zu verbessern. Zu den wichtigsten Erfolgen gehören die dramatische Verbesserung der Mobil-App-Bewertungen von 1,3 auf 4,9, ein erhöhtes Engagement der Mitglieder und eine schnellere technologische Integration durch Alkamis API-Framework.
Die NASA FCU erweiterte ihre Kartenverwaltungs-Suite um digitale Kartenfunktionen, granulare Steuerungen und Benachrichtigungen. Die Push-Provisionierungsfunktion ermöglicht es Mitgliedern, Karten direkt aus dem digitalen Banking zu digitalen Geldbörsen hinzuzufügen, was die Sicherheit und den Komfort erhöht. Mitglieder können nun spezifische Transaktionsbeschränkungen basierend auf Händlerart, Standort und Betrag festlegen und erhalten gleichzeitig Echtzeit-Benachrichtigungen über die Kartennutzung.
- Mobile app rating significantly improved from 1.3 to 4.9
- Successfully implemented push provisioning technology enhancing digital banking capabilities
- Increased member engagement on digital platforms
- Achieved J.D. Power certification for outstanding mobile banking platform
- None.
Insights
The partnership between Alkami and NASA Federal Credit Union represents a strategic advancement in digital banking capabilities, with measurable success metrics that validate the platform's effectiveness. The improvement in mobile app ratings from 1.3 to 4.9 is particularly noteworthy, as it directly correlates with increased user adoption and potential revenue growth through digital channels.
The implementation of push provisioning technology is commercially significant as it addresses a critical friction point in the digital payment ecosystem. By enabling instant digital wallet integration, this feature can drive higher transaction volumes and increase the likelihood of becoming the default payment method - a important metric for financial institutions' revenue streams. The enhanced security features and granular control capabilities align with evolving regulatory requirements and consumer demand for greater payment security.
For investors, this partnership showcases Alkami's ability to deliver tangible value to financial institutions, potentially strengthening its competitive position in the $15+ billion digital banking solutions market. The successful implementation and positive client feedback could accelerate Alkami's market penetration, particularly among credit unions seeking digital transformation solutions.
The push provisioning feature implementation represents a significant technological leap that directly impacts revenue potential. When members can instantly digitize their cards, it creates an immediate activation pathway, reducing the traditional lag between card issuance and first use. This translates to faster interchange revenue generation and higher likelihood of becoming the primary payment method.
The granular control system, including merchant-specific restrictions and location-based limits, positions Alkami's solution at the forefront of fraud prevention technology. This comprehensive approach to security can lead to reduced fraud losses for financial institutions while maintaining high transaction approval rates - a important balance that directly affects profitability.
The API framework's efficiency in enabling rapid integrations suggests strong scalability potential, which is essential for maintaining competitive advantage in the fast-evolving fintech sector. This technological foundation could support faster client onboarding and reduce implementation costs, potentially improving Alkami's operating margins.
Enhancing the member experience with digital card capabilities that empower members to transact with ease and strengthen payment security
Since launching the Alkami platform, NASA FCU has achieved key milestones:
- Improved Mobile Application Ratings: NASA FCU's mobile app rating surged from 1.3 to 4.9, demonstrating enhanced member satisfaction and trust in the credit union's digital offerings.
- Boosted Member Engagement: More members are leveraging NASA FCU's upgraded digital platforms, reflecting increased interaction and satisfaction.
- Accelerated Innovation: Alkami's application programming interface (API) framework has enabled faster and more efficient integrations, allowing NASA FCU to quickly adapt to market demands.
"I truly believe that our card management suite is one of the best. Alkami has delivered one of the most cohesive card experiences we've seen in the industry. They continue to push the envelope with innovative features, allowing members to start using their cards digitally while the physical card is still in the mail. These cutting-edge features are setting a new standard for what card management can be in the digital banking space," said Liam Petraska, digital banking manager at NASA Federal Credit Union.
NASA FCU continued to deepen their investments by prioritizing their members' needs and expanding their card management suite to offer digital card capabilities, as well as granular card controls and alerts. By deploying push provisioning, NASA FCU is empowering their members to seamlessly add their card to their digital wallet from within digital banking, eliminating manual entry and allowing them to transact more securely without their physical card present. This enhancement aligns with the evolving payments technology and drives top-of-wallet behavior with members accustomed to paying via their digital wallet. The credit union's security-focused mindset has given members greater control over their payments by allowing them to set restrictions on highly specific transaction types, such as merchant type, location, and transaction value. In addition to the self-service limits, the credit union can deliver real-time alerts on card usage.
"Finding good software is not difficult. Finding a true partner and a team that you want to work with is rare," continued Petraska.
For a detailed look at how Alkami and NASA Federal Credit Union worked together to achieve these outstanding results, download the full case study here.
Alkami has been certified by J.D. Power for providing "An Outstanding Mobile Banking Platform Experience1."
About Alkami
Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in
Media Relations Contacts
Vested
alkami@fullyvested.com
Marla Pieton
marla.pieton@alkami.com
1 J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/awards. |
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SOURCE Alkami Technology, Inc.
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