Alkami Customers Including Gate City Bank Strengthen Fraud Prevention with BioCatch
Alkami Technology (Nasdaq: ALKT) announced that its clients using BioCatch's fraud prevention solutions through the Alkami Digital Banking Platform prevented over $54 million in fraudulent transactions in 2024. The partnership leverages BioCatch's Account Takeover Protection, which analyzes users' digital behaviors in real-time, including mouse movements, typing patterns, and scroll patterns.
The system operates in the background, strengthening security without disrupting user experience by detecting suspicious activities such as keyboard shortcuts, remote access tools, and developer console usage. Gate City Bank reported immediate positive results, with the technology enhancing their defenses through continuous learning and adaptation to customer behavior.
BioCatch's solution helps financial institutions distinguish legitimate users from fraudsters by analyzing behavioral, device, and network signals in real-time, addressing the growing challenge of cybercriminals using stolen credentials and social engineering tactics.
Alkami Technology (Nasdaq: ALKT) ha annunciato che i suoi clienti che utilizzano le soluzioni di prevenzione delle frodi di BioCatch attraverso la Alkami Digital Banking Platform hanno impedito oltre 54 milioni di dollari in transazioni fraudolente nel 2024. La partnership sfrutta la Protezione contro il Furto di Account di BioCatch, che analizza i comportamenti digitali degli utenti in tempo reale, inclusi i movimenti del mouse, i modelli di digitazione e i modelli di scorrimento.
Il sistema opera in background, rafforzando la sicurezza senza compromettere l'esperienza dell'utente, rilevando attività sospette come le scorciatoie da tastiera, gli strumenti di accesso remoto e l'uso della console per sviluppatori. Gate City Bank ha riportato risultati positivi immediati, con la tecnologia che migliora le loro difese attraverso un apprendimento continuo e un'adattamento al comportamento dei clienti.
La soluzione di BioCatch aiuta le istituzioni finanziarie a distinguere gli utenti legittimi dai truffatori analizzando segnali comportamentali, del dispositivo e della rete in tempo reale, affrontando la crescente sfida dei criminali informatici che utilizzano credenziali rubate e tattiche di ingegneria sociale.
Alkami Technology (Nasdaq: ALKT) anunció que sus clientes que utilizan las soluciones de prevención de fraude de BioCatch a través de la Alkami Digital Banking Platform evitaron más de 54 millones de dólares en transacciones fraudulentas en 2024. La asociación aprovecha la Protección contra el Robo de Cuentas de BioCatch, que analiza los comportamientos digitales de los usuarios en tiempo real, incluidos los movimientos del ratón, los patrones de escritura y los patrones de desplazamiento.
El sistema opera en segundo plano, fortaleciendo la seguridad sin interrumpir la experiencia del usuario al detectar actividades sospechosas como atajos de teclado, herramientas de acceso remoto y el uso de la consola de desarrolladores. Gate City Bank reportó resultados positivos inmediatos, con la tecnología mejorando sus defensas a través del aprendizaje continuo y la adaptación al comportamiento del cliente.
La solución de BioCatch ayuda a las instituciones financieras a distinguir a los usuarios legítimos de los estafadores analizando señales de comportamiento, dispositivo y red en tiempo real, abordando el creciente desafío de los criminales cibernéticos que utilizan credenciales robadas y tácticas de ingeniería social.
알카미 테크놀로지 (Nasdaq: ALKT)는 알카미 디지털 뱅킹 플랫폼을 통해 BioCatch의 사기 방지 솔루션을 사용하는 고객들이 2024년에 5천4백만 달러 이상의 사기 거래를 방지했다고 발표했습니다. 이 파트너십은 사용자의 디지털 행동을 실시간으로 분석하는 BioCatch의 계정 탈취 방지 기능을 활용하며, 여기에는 마우스 움직임, 타이핑 패턴 및 스크롤 패턴이 포함됩니다.
이 시스템은 백그라운드에서 작동하여 사용자의 경험을 방해하지 않으면서 보안을 강화하며, 키보드 단축키, 원격 액세스 도구 및 개발자 콘솔 사용과 같은 의심스러운 활동을 감지합니다. 게이트 시티 뱅크는 즉각적인 긍정적인 결과를 보고했으며, 이 기술은 고객 행동에 대한 지속적인 학습과 적응을 통해 방어를 강화했습니다.
BioCatch의 솔루션은 금융 기관이 합법적인 사용자와 사기꾼을 구별하는 데 도움을 주며, 실시간으로 행동, 장치 및 네트워크 신호를 분석하여 도난당한 자격증명과 사회 공학 전술을 사용하는 사이버 범죄자들의 증가하는 도전에 대응합니다.
Alkami Technology (Nasdaq: ALKT) a annoncé que ses clients utilisant les solutions de prévention des fraudes de BioCatch via la plateforme de banque numérique Alkami ont empêché plus de 54 millions de dollars de transactions frauduleuses en 2024. Le partenariat tire parti de la protection contre le vol de compte de BioCatch, qui analyse en temps réel les comportements numériques des utilisateurs, y compris les mouvements de la souris, les modèles de frappe et les modèles de défilement.
Le système fonctionne en arrière-plan, renforçant la sécurité sans perturber l'expérience utilisateur en détectant des activités suspectes telles que les raccourcis clavier, les outils d'accès à distance et l'utilisation de la console développeur. Gate City Bank a signalé des résultats positifs immédiats, la technologie améliorant ses défenses grâce à un apprentissage continu et à une adaptation au comportement des clients.
La solution de BioCatch aide les institutions financières à distinguer les utilisateurs légitimes des fraudeurs en analysant en temps réel les signaux comportementaux, de dispositif et de réseau, répondant ainsi au défi croissant des cybercriminels utilisant des identifiants volés et des tactiques d'ingénierie sociale.
Alkami Technology (Nasdaq: ALKT) gab bekannt, dass seine Kunden, die die Betrugspräventionslösungen von BioCatch über die Alkami Digital Banking Platform nutzen, über 54 Millionen Dollar an betrügerischen Transaktionen im Jahr 2024 verhindert haben. Die Partnerschaft nutzt den Account Takeover Protection von BioCatch, der das digitale Verhalten der Benutzer in Echtzeit analysiert, einschließlich Mausbewegungen, Tippmuster und Scrollmuster.
Das System arbeitet im Hintergrund und stärkt die Sicherheit, ohne die Benutzererfahrung zu stören, indem es verdächtige Aktivitäten wie Tastenkombinationen, Remote-Access-Tools und die Nutzung der Entwicklerkonsole erkennt. Gate City Bank berichtete von sofort positiven Ergebnissen, wobei die Technologie ihre Verteidigung durch kontinuierliches Lernen und Anpassung an das Kundenverhalten verbessert hat.
Die Lösung von BioCatch hilft Finanzinstituten, legitime Benutzer von Betrügern zu unterscheiden, indem sie Verhaltens-, Geräte- und Netzwerksignale in Echtzeit analysiert und sich der wachsenden Herausforderung von Cyberkriminellen stellt, die gestohlene Anmeldedaten und Social-Engineering-Taktiken verwenden.
- Successfully prevented $54 million in fraudulent transactions in 2024
- Partnership with BioCatch strengthens security without adding user friction
- J.D. Power certification for outstanding mobile banking platform experience
- None.
Insights
Alkami's fraud prevention partnership with BioCatch delivers quantifiable results with
The behavioral biometrics approach represents a sophisticated security layer compared to traditional systems, allowing financial institutions to identify emerging threats before losses occur. This capability directly addresses a major pain point for banks and credit unions, where fraud mitigation impacts both operational costs and customer confidence.
Gate City Bank's testimonial about "immediate results" signals strong customer satisfaction, a important leading indicator for retention metrics in Alkami's SaaS business model. Satisfied clients typically have higher renewal rates and become reference customers that reduce acquisition costs for new prospects.
The strategic integration approach demonstrated here highlights Alkami's platform versatility in incorporating best-of-breed solutions without developing everything internally. This capital-efficient strategy allows them to enhance security capabilities through partnerships while maintaining focus on their core banking platform development.
The J.D. Power certification further strengthens Alkami's market position, providing third-party validation of their user experience quality—particularly important when security features must operate without disrupting the customer journey.
The behavioral biometrics implementation through BioCatch represents a sophisticated advancement beyond traditional authentication methods. By analyzing unique user interaction patterns—mouse movements, typing cadence, and navigation behaviors—the system creates an invisible security layer that catches what traditional defenses miss.
The ability to detect specific attack techniques like keyboard shortcuts, remote access tools (RATs), and developer console manipulation addresses the most common vectors used in modern financial fraud. These detection capabilities are particularly valuable as credential-based attacks have become more sophisticated and difficult to prevent with password-based security alone.
The "seamless background" operation solves the fundamental security paradox in digital banking: adding protection without creating friction. Financial institutions typically lose customers when security becomes burdensome, so frictionless security directly impacts digital adoption rates and customer retention.
The
The continuous learning capability mentioned by Gate City Bank indicates the system builds institutional knowledge over time, creating an adaptive defense that improves with usage. This machine learning component means the security value proposition strengthens over the customer relationship lifecycle rather than degrading as threats evolve.
The Alkami-BioCatch partnership has prevented millions of dollars in fraudulent transactions in 2024
"Alkami takes a strategic, multi-layered approach to fraud prevention, and BioCatch is a valuable component in helping financial institutions detect and stop emerging threats," said Brad Cranford, director of product management at Alkami. "By operating seamlessly in the background, BioCatch's Account Takeover Protection strengthens security without adding friction or disrupting the user experience."
Fraud remains one of the most pressing challenges in financial services, with cybercriminals continually refining their tactics to gain access to consumers' and businesses' banking information through stolen credentials, social engineering, and advanced digital threats. To combat these threats, Alkami and BioCatch, which prevents financial crime by recognizing usage patterns, provide a proactive, behavior-based approach to fraud prevention, enabling financial institutions to identify and stop account takeover fraud before money disappears.
"The results were immediate. BioCatch enhanced our defenses by continuously learning and adapting to customer behavior to protect against suspicious activity. This technology has been instrumental in safeguarding our customers' identities without disrupting their experience," said Jessica Ebeling, executive vice president, chief digital and payment officer at Gate City Bank.
Every user interacts with their device in a unique way—through mouse movements, typing cadence, and swipe or scroll patterns. BioCatch's Account Takeover Protection analyzes these digital behaviors in real time to identify fraudsters who exhibit telltale signs of manipulation such as using keyboard shortcuts, remote access tools (RATs), or developer consoles to navigate banking sessions. By detecting these subtle yet critical high-risk actions, BioCatch helps financial institutions stop fraud before financial losses occur.
"Our partnership with Alkami enables financial institutions to proactively stop fraud in real time before it impacts their members or customers," said Jay Whoriskey, north america director at BioCatch. "The
To learn more about Alkami's Digital Banking Platform, visit here.
Alkami has been certified by J.D. Power for providing "An Outstanding Mobile Banking Platform Experience1."
About Alkami
Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in
About BioCatch
BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting more than 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's machine-learning models reveal patterns in user behavior and provide device intelligence that, together, distinguish the criminal from the legitimate. The company's Client Innovation Board – an industry-led initiative in partnership with American Express, Barclays, Citi Ventures, HSBC, National Australia Bank, and others – collaborates to pioneer innovative ways of leveraging customer relationships for improved fraud detection. Today, 34 of the world's largest 100 banks and 257 total financial institutions deploy BioCatch solutions, analyzing 14 billion user sessions per month and protecting 447 million people around the world from fraud and financial crime.
Media Relations Contacts
Vested
alkami@fullyvested.com
Marla Pieton
marla.pieton@alkami.com
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1 J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/awards. |
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SOURCE Alkami Technology, Inc.
FAQ
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