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Assurant Celebrates the Grand Opening of its State-of-the-Art Innovation and Device Care Center in the Nashville Area

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Assurant has officially opened its new Innovation and Device Care Center in Mt. Juliet, Tennessee, near Nashville. The 259,000-square-foot facility, double the size of its previous location, will serve as a key hub for Assurant's Device Lifecycle Solutions business. In 2023, this division repurposed 22 million devices, avoiding approximately 495,000 metric tons of carbon emissions.

The new center employs about 800 people who process, test, and refurbish connected devices. It features advanced technologies, including automation, robotics, AI, and machine learning, to enhance operational efficiency and support the global secondary device market. The facility currently services virtually every mobile device brand and model for a wide range of clients.

To mark the opening, the Assurant Foundation has awarded a $100,000 grant to Middle Tennessee State University to support the construction of a new Assurant Engineering Innovation Lab and expand their partnership with the university's Mechatronics Engineering program.

Assurant ha ufficialmente aperto il suo nuovo Centro Innovazione e Cura dei Dispositivi a Mt. Juliet, Tennessee, vicino a Nashville. La struttura di 24.000 metri quadrati, il doppio della dimensione della sua precedente sede, fungerà da polo chiave per il business Soluzioni per il Ciclo di Vita dei Dispositivi di Assurant. Nel 2023, questa divisione ha riutilizzato 22 milioni di dispositivi, evitando circa 495.000 tonnellate metriche di emissioni di carbonio.

Il nuovo centro impiega circa 800 persone che processano, testano e rigenerano dispositivi connessi. Presenta tecnologie avanzate, tra cui automazione, robotica, intelligenza artificiale e apprendimento automatico, per migliorare l'efficienza operativa e supportare il mercato globale dei dispositivi secondari. La struttura attualmente fornisce servizi praticamente a tutti i marchi e modelli di dispositivi mobili per una vasta gamma di clienti.

In occasione dell'apertura, la Fondazione Assurant ha assegnato una sovvenzione di 100.000 dollari alla Middle Tennessee State University per supportare la costruzione di un nuovo Laboratorio di Innovazione Ingegneristica Assurant e ampliare la loro collaborazione con il programma di Ingegneria Meccatronica dell'università.

Assurant ha abierto oficialmente su nuevo Centro de Innovación y Cuidado de Dispositivos en Mt. Juliet, Tennessee, cerca de Nashville. La instalación de 24,000 pies cuadrados, el doble del tamaño de su ubicación anterior, servirá como un centro clave para el negocio de Soluciones del Ciclo de Vida de Dispositivos de Assurant. En 2023, esta división reacondicionó 22 millones de dispositivos, evitando aproximadamente 495,000 toneladas métricas de emisiones de carbono.

El nuevo centro emplea a unas 800 personas que procesan, prueban y reacondicionan dispositivos conectados. Cuenta con tecnologías avanzadas, incluyendo automatización, robótica, inteligencia artificial y aprendizaje automático, para mejorar la eficiencia operativa y apoyar el mercado global de dispositivos secundarios. La instalación actualmente presta servicio a prácticamente todas las marcas y modelos de dispositivos móviles para una amplia gama de clientes.

Para marcar la apertura, la Fundación Assurant ha otorgado una subvención de $100,000 a la Universidad Estatal de Tennessee del Medio para apoyar la construcción de un nuevo Laboratorio de Innovación en Ingeniería Assurant y ampliar su asociación con el programa de Ingeniería Mecatrónica de la universidad.

Assurant는 테네시 주 Mt. Juliet, 내슈빌 근처에 새로운 혁신 및 장치 관리 센터를 공식적으로 개소했습니다. 이전 위치의 두 배 크기인 259,000 평방피트 규모의 시설은 Assurant의 장치 생애 주기 솔루션 비즈니스의 핵심 허브 역할을 할 것입니다. 2023년, 이 부서는 2,200만 대의 장치를 재사용하여 약 495,000톤의 탄소 배출을 피했습니다.

신규 센터는 연결된 장치를 처리, 테스트 및 재활용하는 약 800명의 직원을 고용하고 있습니다. 운영 효율성을 향상하고 글로벌 이차 장치 시장을 지원하기 위해 자동화, 로봇 공학, 인공지능 및 머신러닝과 같은 첨단 기술을 갖추고 있습니다. 이 시설은 현재 거의 모든 모바일 장치 브랜드와 모델에 서비스를 제공하며 다양한 고객을 위해 운영되고 있습니다.

개소를 기념하기 위해 Assurant 재단은 중부 테네시 주립대학교에 기자재 구축을 지원하기 위해 100,000달러의 보조금을 수여했습니다. 또한 대학의 메카트로닉스 공학 프로그램과의 파트너십을 확대합니다.

Assurant a officiellement ouvert son nouveau Centre d'Innovation et de Soins des Dispositifs à Mt. Juliet, Tennessee, près de Nashville. La structure de 24 000 pieds carrés, soit le double de sa précédente localisation, sera un pôle clé pour l'activité Solutions de Cycle de Vie des Dispositifs d'Assurant. En 2023, cette division a réutilisé 22 millions de dispositifs, évitant environ 495 000 tonnes métriques d'émissions de carbone.

Le nouveau centre emploie environ 800 personnes qui traitent, testent et rénovent des dispositifs connectés. Il dispose de technologies avancées, notamment l'automatisation, la robotique, l'intelligence artificielle et l'apprentissage automatique, pour améliorer l'efficacité opérationnelle et soutenir le marché mondial des dispositifs secondaires. L'établissement assure actuellement le service pratiquement pour toutes les marques et modèles de dispositifs mobiles pour une large gamme de clients.

Pour marquer cette ouverture, la Fondation Assurant a accordé une subvention de 100 000 USD à l'Université d'État du Tennessee du Centre pour soutenir la construction d'un nouveau Laboratoire d'Innovation en Ingénierie Assurant et élargir leur partenariat avec le programme d'Ingénierie Mécatronique de l'université.

Assurant hat offiziell sein neues Innovations- und Gerätepflegezentrum in Mt. Juliet, Tennessee, in der Nähe von Nashville eröffnet. Die 24.000 Quadratfuß große Einrichtung, die doppelt so groß ist wie der vorherige Standort, dient als wichtiger Knotenpunkt für das Lösungen für den Lebenszyklus von Geräten-Geschäft von Assurant. Im Jahr 2023 hat diese Abteilung 22 Millionen Geräte wiederverwendet und damit etwa 495.000 metrische Tonnen Kohlendioxidemissionen vermieden.

Das neue Zentrum beschäftigt etwa 800 Mitarbeiter, die verbundene Geräte verarbeiten, testen und wiederaufbereiten. Es verfügt über moderne Technologien wie Automatisierung, Robotik, KI und maschinelles Lernen, um die Effizienz der Abläufe zu steigern und den globalen Sekundärgerätemarkt zu unterstützen. Die Einrichtung bietet derzeit praktisch allen Marken und Modellen mobiler Geräte für eine Vielzahl von Kunden Dienstleistungen an.

Zur Feier der Eröffnung hat die Assurant-Stiftung ein Stipendium in Höhe von 100.000 USD an die Middle Tennessee State University vergeben, um den Bau eines neuen Assurant Engineering Innovation Lab zu unterstützen und ihre Partnerschaft mit dem Mechatronik-Studiengang der Universität auszubauen.

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Facility features digital technologies that deliver new levels of efficiency for customers with a world-class working environment for employees

NASHVILLE, Tenn.--(BUSINESS WIRE)-- Assurant, Inc. (NYSE: AIZ), a leading global business services company that supports, protects, and connects major consumer purchases, today officially opened its new Innovation and Device Care Center located just outside Nashville in Mt. Juliet, Tenn.

Automated mobile robots carry devices to and from inventory at the Assurant Nashville Device Care Center. (Photo: Business Wire)

Automated mobile robots carry devices to and from inventory at the Assurant Nashville Device Care Center. (Photo: Business Wire)

The new 259,000-square-foot facility is double the size of the previous location in La Vergne, Tenn., and will be a key hub for Assurant’s Device Lifecyle Solutions business, which in 2023 alone repurposed 22 million devices. The new, state-of-the-art facility will also house the Company’s Automation and Engineering team, which develops new and innovative ways to leverage automation, robotics, AI, and machine learning to create greater value in the global supply chain and grow the secondary device market.

“Our relocation to this facility is part of our global supply chain transformation, which is delivering greater value for our clients, a better experience for our employees, and growth opportunities for the company,” said Keith Demmings, president and CEO, Assurant. “Having been in the Nashville area since 2017, the relocation and expansion into this new facility allows us to maintain the diverse and incredibly talented team who will take us into the next phase of our growth, while enabling us to improve operational efficiency and scale.”

At the new Mt. Juliet facility, approximately 800 employees work to extend the life of devices and reduce e-waste by processing, testing, and refurbishing connected devices. Customers trading in their old devices not only enjoy the financial benefits of trade-in credits; they are also making a positive impact on the environment for every device that is reused in lieu of a new device manufactured.

Using estimates from Assurant Carbon IQ℠, a proprietary Assurant solution that provides insights on the carbon impact of individual connected devices, approximately 495,000 metric tons of carbon emissions were avoided from the nine million devices repurposed at Assurant’s previous facility in 2023 alone.

“While others may outsource, this new facility demonstrates our investments in innovative technologies and our people, allowing us to continuously improve our customer and employee experiences by owning every step in the process,” said Biju Nair, EVP and president, Global Connected Living and International. “These investments, along with our talented team, contribute to greater sustainability in the connected device ecosystem by efficiently supplying the global secondary device market.”

“Centrally located and in close proximity to our state’s capital, Mt. Juliet is primed to support Assurant and the opening of its new Innovation and Device Care Center,” said Stuart C. McWhorter, Commissioner, Tennessee Department of Economic and Community Development. “Assurant will benefit from Nashville’s thriving tech talent pool and access to top-tier research institutions while also having the local support and resources needed for continued growth in Wilson County. I thank Assurant for its decision to stay in Tennessee, and we look forward to seeing the success that follows today’s grand opening.”

With significant room for growth, the new Device Care Center currently services virtually every mobile device brand and model for its broad range of clients. Assurant won the Frost & Sullivan 2024 Customer Value Leadership Award for U.S. Mobile Device Trade-in and Upgrade Excellence in Best Practices, a testament to the work done at the Device Care Center.

To commemorate the opening of the new facility and Assurant’s continued commitment to the Nashville metro area community, the Assurant Foundation has awarded a grant of $100,000 over two years to Middle Tennessee State University (MTSU) in Murfreesboro. The grant will support the construction of a new Assurant Engineering Innovation Lab and expand the company’s partnership with MTSU’s Mechatronics Engineering program, from where several Assurant employees are alumni. The grant aligns with Assurant’s commitment to strengthen communities with a focus on education for inspiring leaders of the future.

“We are deeply grateful for Assurant's generous $100,000 donation and our strong, collaborative partnership. This gift is a game-changer for our Mechatronics Engineering students, who will soon benefit from hands-on learning in the state-of-the-art Assurant Engineering Innovation Lab,” said Dr. Greg Van Patten, Dean of the MTSU College of Basic and Applied Sciences.

“This gift reflects Assurant’s confidence in the quality and caliber of MTSU’s Engineering Technology graduates,” continued Dean Van Patten. “As we continue to educate an increasing number of students in STEM fields, we are proud to play a key role in supporting the growth of innovative Tennessee companies like Assurant.”

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About Assurant

Assurant, Inc. (NYSE: AIZ) is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and to deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other products.

Learn more at assurant.com.

Media Contact:

Louis Masses

Director, Global Connected Living Growth Communications

louis.masses@assurant.com

Source: Assurant, Inc.

FAQ

Where is Assurant's new Innovation and Device Care Center located?

Assurant's new Innovation and Device Care Center is located in Mt. Juliet, Tennessee, just outside Nashville.

How many devices did Assurant (AIZ) repurpose in 2023?

In 2023, Assurant's Device Lifecycle Solutions business repurposed 22 million devices.

What is the size of Assurant's new facility in Mt. Juliet?

The new Assurant facility in Mt. Juliet is 259,000 square feet, which is double the size of their previous location.

How many employees work at Assurant's new Mt. Juliet facility?

Approximately 800 employees work at Assurant's new Innovation and Device Care Center in Mt. Juliet, Tennessee.

What award did Assurant (AIZ) receive for its mobile device trade-in services?

Assurant won the Frost & Sullivan 2024 Customer Value Leadership Award for U.S. Mobile Device Trade-in and Upgrade Excellence in Best Practices.

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