Deep Blue Hotel & Hot Springs Australia Accelerates Operational and Guest Experience Benefits With Agilysys Technology Forward Solutions

Key Terms

property management system technical

A property management system is software that acts as a central control center for running rental real estate or hospitality operations — it handles bookings or leases, rent and payment collection, maintenance requests, tenant or guest records, and basic reporting. Investors care because it can reduce operating costs, speed up cash flow, improve occupancy and pricing decisions, and provide reliable data to judge performance and scale the business like upgrading from a paper ledger to an automated dashboard.

point-of-sale financial

The point-of-sale is the place and moment where a customer completes a purchase — think of the checkout counter, card reader, or online checkout page. It includes the hardware and software that record the sale, accept payment, and update inventory and sales records. Investors care because POS systems drive revenue collection, customer data, and operational efficiency; outages, fees, or weak data from POS can directly affect sales, margins and forecasts.

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Integrated hospitality technology unifies resort operations, dining, wellness services and guest experiences

VICTORIA, Australia & ALPHARETTA, Ga.--(BUSINESS WIRE)-- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software and services, today announced that Deep Blue Hotel & Hot Springs, a premier wellness destination known for its restorative hot springs and luxury accommodations, has selected and is now live with a comprehensive suite of Agilysys solutions across its resort operations.

As a resort where spa services, hot springs experiences and curated activities are central to the guest journey, Deep Blue required an integrated hospitality technology solution to manage operations across the property while supporting a seamless, wellness-focused experience. By unifying operations across the Agilysys ecosystem, the resort now benefits from connected guest profiles, streamlined workflows and more seamless coordination across accommodations, dining, wellness and guest activities.

Deep Blue Hotel & Hot Springs implemented the following Agilysys solutions:

• Agilysys Versa serves as the resort’s core, cloud-native property management system - bringing reservations, guest profiles and arrivals into a single system that enables staff efficiency and more personalized service throughout the stay.

• InfoGenesis POS unifies food and beverage ordering, kitchen operations and guest charging - improving operational efficiency for the property while providing guests with faster service and accurate billing across dining venues.

• Agilysys Book enables guests to book and manage services and experiences online - thereby reducing administrative effort for staff while giving guests greater control and flexibility before and during their stay.

• Agilysys Reserve simplifies reservations for hot springs sessions, tours and curated activities - helping the property manage capacity more effectively while ensuring a relaxed and well-paced guest experience.

• Agilysys Spa streamlines spa scheduling, therapist management and gift voucher redemption - allowing staff to focus less on logistics and more on delivering personalized wellness experiences.

• Agilysys Gift Cards centralizes gift card sales and redemption across the resort - simplifying reconciliation for the property while giving guests a seamless way to purchase and redeem experiences.

• Agilysys Digital Marketing leverages integrated guest data to support targeted communications - helping the property drive engagement and repeat visits while guests receive more relevant and timely information.

• Agilysys Eatec centralizes food and beverage purchasing and inventory management - supporting cost control and operational visibility while helping ensure consistent quality for guests.

Together, these solutions create a unified operational foundation that supports efficiency, personalization and future innovation - while preserving the calm, guest-centric experience central to Deep Blue’s wellness offering.

"At Deep Blue, every element is designed to invite stillness and restoration. Thanks to the seamless integration of various Agilysys technology solutions, including the powerful Agilysys Spa module, we have made great strides forward towards unifying our guest experience - from activities and bookings through Reserve to group-wide gift card redemption - allowing our team to focus entirely on nurturing the customer journey. Our guest wellbeing care now flows as naturally as our geothermal waters." said Gene Seabrook, Owner of Deep Blue Hotel & Hot Springs.

“Hotels today are looking for ways to unify operations, optimize internal workflows and deliver distinctive experiences that keep guests coming back,” said Tony Marshall, Vice President & Managing Director, Agilysys, Asia Pacific. “Our partnership with Deep Blue Hotel & Hot Springs showcases how a fully integrated solution can elevate both staff productivity and the guest journey.”

About Agilysys, Inc.

Agilysys exclusively delivers state-of-the-art hospitality technology software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage inventory and procurement systems. Modern, state-of-the-art solutions work standalone to provide best-in-class capabilities or together in a coordinated ecosystem that unifies data and workflows across a property, equipping staff members to delight guests, improve efficiency, and grow margins. The Agilysys 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. www.agilysys.com

View source version on businesswire.com: https://www.businesswire.com/news/home/20260408787612/en/

Media:
Jen Reeves, jennifer.reeves@agilysys.com

Investors:
Jessica Hennessy, investorrelations@agilysys.com

Source: Agilysys, Inc.