Agilysys guestsense.aiTM Powering Agilysys Spa Wins Top Productivity Technology Award at G2E 2024 and Will Be Featured in “The Lab”
Agilysys, Inc. (Nasdaq: AGYS) announced that its AI-powered solution, guestsense.ai, has won the Gaming and Technology Gold Award 2025 for Best Productivity-Enhancing Technology at Global Gaming Expo (G2E) 2024. The award recognizes the new capabilities in Agilysys Spa, which leverages AI to optimize appointments, pricing, and revenue management in casino and gaming properties.
Frank Pitsikalis, Senior VP of Product Strategy, will showcase guestsense.ai's revenue optimization advantages in a presentation titled 'New Era Hospitality: Revenue Beyond The Room' at G2E on October 8th. The AI solution enhances spa operations by optimizing schedules, allocating services, enabling automated concierge conversations, and implementing Spa Minimum Gap Restriction to reduce unsold time blocks.
This award affirms Agilysys' commitment to advancing hospitality technology, improving guest experiences, and optimizing revenue management in the gaming industry.
Agilysys, Inc. (Nasdaq: AGYS) ha annunciato che la sua soluzione basata sull'intelligenza artificiale, guestsense.ai, ha vinto il Gaming and Technology Gold Award 2025 per la Migliore Tecnologia per il Miglioramento della Produttività al Global Gaming Expo (G2E) 2024. Il premio riconosce le nuove capacità in Agilysys Spa, che sfrutta l'IA per ottimizzare appuntamenti, prezzi e gestione delle entrate nelle proprietà di casinò e giochi.
Frank Pitsikalis, vicepresidente senior della strategia di prodotto, presenterà i vantaggi dell'ottimizzazione delle entrate di guestsense.ai in una presentazione intitolata 'New Era Hospitality: Revenue Beyond The Room' al G2E l'8 ottobre. La soluzione basata sull'IA migliora le operazioni della spa ottimizzando i programmi, allocando servizi, abilitando conversazioni automatizzate con i concierge e implementando la Spa Minimum Gap Restriction per ridurre i blocchi di tempo non venduti.
Questo premio conferma l'impegno di Agilysys nel promuovere la tecnologia dell'ospitalità, migliorare le esperienze degli ospiti e ottimizzare la gestione delle entrate nel settore dei giochi.
Agilysys, Inc. (Nasdaq: AGYS) anunció que su solución impulsada por inteligencia artificial, guestsense.ai, ha ganado el Gaming and Technology Gold Award 2025 por la Mejor Tecnología para Aumentar la Productividad en la Global Gaming Expo (G2E) 2024. El premio reconoce las nuevas capacidades de Agilysys Spa, que utiliza IA para optimizar citas, precios y gestión de ingresos en propiedades de casinos y juegos.
Frank Pitsikalis, Vicepresidente Senior de Estrategia de Producto, presentará las ventajas de optimización de ingresos de guestsense.ai en una presentación titulada 'New Era Hospitality: Revenue Beyond The Room' en G2E el 8 de octubre. La solución de IA mejora las operaciones de la spa al optimizar horarios, asignar servicios, habilitar conversaciones automatizadas con conserjes e implementar la Spa Minimum Gap Restriction para reducir los bloques de tiempo no vendidos.
Este premio reafirma el compromiso de Agilysys con el avance de la tecnología de hospitalidad, mejorando las experiencias de los huéspedes y optimizando la gestión de ingresos en la industria del juego.
Agilysys, Inc. (Nasdaq: AGYS)는 AI 기반 솔루션 guestsense.ai가 2024년 글로벌 게임 엑스포(G2E)에서 최우수 생산성 향상 기술 부문 Gaming and Technology Gold Award 2025를 수상했다고 발표했습니다. 이 상은 카지노 및 게임 관련 시설에서 약속, 가격 책정 및 수익 관리를 최적화하는 AI 기술을 활용한 Agilysys Spa의 새로운 기능을 인정하는 것입니다.
Frank Pitsikalis, 제품 전략의 수석 부사장은 10월 8일 G2E에서 'New Era Hospitality: Revenue Beyond The Room'이라는 제목의 발표를 통해 guestsense.ai의 수익 최적화 장점을 보여줄 예정입니다. 이 AI 솔루션은 일정을 최적화하고, 서비스를 할당하며, 자동화된 컨시어지 대화를 가능하게 하고, 판매되지 않은 시간 블록을 줄이기 위해 Spa Minimum Gap Restriction을 구현하여 스파 운영을 강화합니다.
이 상은 Agilysys의 환대 기술 발전과 고객 경험 개선, 게임 산업에서의 수익 관리 최적화를 위한 노력의 일환입니다.
Agilysys, Inc. (Nasdaq: AGYS) a annoncé que sa solution alimentée par l'intelligence artificielle, guestsense.ai, a remporté le Gaming and Technology Gold Award 2025 pour la Meilleure Technologie d'Amélioration de la Productivité lors de l'Expo Mondiale des Jeux (G2E) 2024. Ce prix reconnaît les nouvelles capacités de Agilysys Spa, qui utilise l'IA pour optimiser les rendez-vous, les prix et la gestion des revenus dans les propriétés de casino et de jeux.
Frank Pitsikalis, vice-président senior de la stratégie produit, présentera les avantages d'optimisation des revenus de guestsense.ai lors d'une présentation intitulée 'New Era Hospitality: Revenue Beyond The Room' au G2E le 8 octobre. La solution d'IA améliore les opérations du spa en optimisant les plannings, en allouant des services, en permettant des conversations automatiques avec le concierge et en mettant en œuvre la Spa Minimum Gap Restriction pour réduire les plages horaires non vendues.
Ce prix affirme l'engagement d'Agilysys à faire progresser la technologie de l'hospitalité, à améliorer l'expérience des clients et à optimiser la gestion des revenus dans l'industrie du jeu.
Agilysys, Inc. (Nasdaq: AGYS) gab bekannt, dass seine KI-gestützte Lösung guestsense.ai den Gaming and Technology Gold Award 2025 für die beste technologie zur Produktivitätssteigerung auf der Global Gaming Expo (G2E) 2024 gewonnen hat. Die Auszeichnung würdigt die neuen Fähigkeiten von Agilysys Spa, die KI nutzt, um Termine, Preise und das Management von Einnahmen in Casino- und Spielstätten zu optimieren.
Frank Pitsikalis, Senior VP für Produktstrategie, wird am 8. Oktober bei G2E die Vorteile der Einnahmenoptimierung von guestsense.ai in einer Präsentation mit dem Titel 'New Era Hospitality: Revenue Beyond The Room' präsentieren. Die KI-Lösung verbessert die Abläufe in der Spa, indem sie Zeitpläne optimiert, Dienstleistungen zuweist, automatisierte Concierge-Gespräche ermöglicht und die Spa Minimum Gap Restriction implementiert, um nicht verkaufte Zeitblasen zu minimieren.
Diese Auszeichnung bestätigt das Engagement von Agilysys für den Fortschritt der Gastgewerbetechnologie, die Verbesserung der Gästeerfahrungen und die Optimierung des Einnahmenmanagements in der Glücksspielindustrie.
- None.
- None.
-- Gaming and Technology Gold Award 2025 for Best Productivity-Enhancing Technology signals rising importance of revenue management for casino and gaming properties --
-- Senior VP Frank Pitsikalis highlights guestsense.ai revenue management advantages in “New Era Hospitality: Revenue Beyond The Room” in The Lab at G2E 2024 –
Global Gaming Business, Gaming & Technology Gold Award Winner 2025 (Photo: Business Wire)
G2E is the premier event in the international gaming industry and the Global Gaming Business (GGB) Gaming and Technology Awards are the top honors recognizing excellence in innovation and practical application in gaming disciplines. The 2025 Gold and Silver Award winners were revealed October 1 in Global Gaming Business magazine.
Frank Pitsikalis, Senior Vice President, Product Strategy for Agilysys, will show how guestsense.ai enables revenue optimization advantages in Agilysys Spa and in other Agilysys solutions in 'New Era Hospitality: Revenue Beyond The Room' at G2E on Tuesday, October 8th at 10:30 a.m. ET in The Lab, Booth #5824, Hall D, The Venetian Expo,
On October 2, Agilysys announced several of its solutions leveraging guestsense.ai to advance revenue management and staff productivity for casino and gaming properties. In Agilysys Spa, guestsense.ai leverages contextual variables – including a patron’s player status and points, real-time capacity and utilization data, and user-controlled rules – to optimize appointments and pricing offered to guests; create ideal schedules based on therapist skills and real-time service requests; allocate the most profitable services to the highest-demand times; enable “automated concierge” conversational reservations; and capture the most profitable revenue opportunities in spas operating in casino and gaming properties. guestsense.ai also optimizes revenue by intelligently reducing unsold gaps in each therapist’s schedule – called Spa Minimum Gap Restriction – an essential capability for spa operations focused on both spa profitability and therapist satisfaction, especially when reservations can be made online without direct guidance by a spa director or reservation manager to avoid unsold blocks of time.
Mr. Pitsikalis noted, "guestsense.ai exemplifies our commitment to continually advancing hospitality technology to elevate guest experiences, improve staff productivity while alleviating stress and optimize revenue management. Winning the 2025 Gaming and Technology Gold Award 2025 for Best Productivity-Enhancing Technology affirms that the gaming industry recognizes Agilysys for delivering solutions that truly matter to casino and gaming properties that want to operate at the forefront of what is possible.”
"It is encouraging to see that casino and gaming properties are ready for practical applications of AI that can be instrumental in uniting wise, efficient and profitable strategies with operations that are both guest-centric and respectful of staff needs,” he added.
Key topics in Mr. Pitsikalis’ session will include:
- Deploying guest-facing mobile and AI-assisted applications to streamline bookings, showcase amenities, and create personalized guest experiences.
- Utilizing advanced POS systems to enhance service efficiency, relieve staff workloads and streamline operations.
- Implementing dynamic availability and pricing, Minimum Gap Restrictions, and AI-driven optimization for high-demand amenities such as spas, golf courses, activities and dining.
More information about Agilysys, guestsense.ai and other award-winning solutions are at www.agilysys.com. Details on Agilysys at G2E are at: Global Gaming Expo Session Info.
About Agilysys
Agilysys delivers state-of-the-art software solutions and services that help organizations achieve High Return Hospitality™ by maximizing Return on Experience (ROE) through interactions that make ‘personal’ profitable. Customers around the world use Agilysys Property Management Systems (PMS), Point-of-Sale (POS) solutions and Inventory and Procurement (I&P) systems and accompanying hospitality ecosystem solutions to delight guests, retain staff and grow margins. Agilysys’
View source version on businesswire.com: https://www.businesswire.com/news/home/20241003676469/en/
Media Contact:
Rest of World: Alan Edwards/Champion Communications, +44 207 030 3818
agilysys@championcomms.com alan.edwards@agilysys.com
Investor Contact: Jessica Hennessy, Agilysys +1 770-810-6116, investorrelations@agilysys.com
Source: Agilysys, Inc.
FAQ
What award did Agilysys win at G2E 2024 for its guestsense.ai technology?
How does guestsense.ai improve revenue management for Agilysys Spa?
When and where will Frank Pitsikalis present on guestsense.ai at G2E 2024?
What is the stock symbol for Agilysys?
What are some key features of guestsense.ai for casino and gaming properties?
