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AudioEye and CivicPlus® Expand Offering to Improve Digital Accessibility and Compliance for Governments of All Sizes

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AudioEye and CivicPlus have expanded their partnership to enhance digital accessibility for government websites, addressing new ADA Title II requirements. This collaboration leverages AudioEye's AI-powered platform to provide comprehensive accessibility solutions to CivicPlus's 10,000+ government customers.

The partnership offers 24/7 accessibility monitoring, automated fixes, and expert testing, helping municipalities comply with the Justice Department's new rule within the required 2-3 year timeframe. This integration aims to set a new standard in digital accessibility for government entities, promoting inclusive civic engagement.

AudioEye e CivicPlus hanno ampliato la loro partnership per migliorare l'accessibilità digitale dei siti web governativi, affrontando i nuovi requisiti del Titolo II dell'ADA. Questa collaborazione sfrutta la piattaforma alimentata da AI di AudioEye per fornire soluzioni di accessibilità complete ai oltre 10.000 clienti governativi di CivicPlus.

La partnership offre monitoraggio dell'accessibilità 24 ore su 24 e 7 giorni su 7, correzioni automatiche e test esperti, aiutando i comuni a conformarsi alla nuova normativa del Dipartimento di Giustizia entro il termine richiesto di 2-3 anni. Questa integrazione mira a stabilire un nuovo standard nell'accessibilità digitale per le entità governative, promuovendo un coinvolgimento civico inclusivo.

AudioEye y CivicPlus han ampliado su asociación para mejorar la accesibilidad digital de los sitios web gubernamentales, abordando los nuevos requisitos del Título II de la ADA. Esta colaboración aprovecha la plataforma impulsada por IA de AudioEye para proporcionar soluciones integrales de accesibilidad a los más de 10,000 clientes gubernamentales de CivicPlus.

La asociación ofrece monitoreo de accesibilidad 24/7, correcciones automáticas y pruebas de expertos, ayudando a los municipios a cumplir con la nueva regla del Departamento de Justicia dentro del plazo requerido de 2-3 años. Esta integración tiene como objetivo establecer un nuevo estándar en accesibilidad digital para las entidades gubernamentales, promoviendo un compromiso cívico inclusivo.

오디오아이시빅플러스는 정부 웹사이트의 디지털 접근성을 향상시키기 위해 파트너십을 확장하였으며, 새로운 ADA 제2조 요구사항을 다루고 있습니다. 이 협력은 오디오아이의 AI 기반 플랫폼을 활용하여 시빅플러스의 10,000명 이상의 정부 고객에게 종합적인 접근성 솔루션을 제공합니다.

이 파트너십은 24시간 접근성 모니터링, 자동 수정, 및 전문가 테스트를 제공하여 지자체가 법무부의 새로운 규칙을 요구되는 2-3년 내에 준수하는 데 도움을 줍니다. 이 통합은 정부 기관의 디지털 접근성에 새로운 기준을 설정하고 포괄적인 시민 참여를 촉진하는 것을 목표로 하고 있습니다.

AudioEye et CivicPlus ont élargi leur partenariat pour améliorer l'accessibilité numérique des sites web gouvernementaux, répondant aux nouvelles exigences du Titre II de l'ADA. Cette collaboration utilise la plateforme alimentée par l'IA d'AudioEye pour fournir des solutions complètes d'accessibilité aux plus de 10 000 clients gouvernementaux de CivicPlus.

Le partenariat offre un suivi de l'accessibilité 24/7, des corrections automatisées, et des tests d'experts, aidant les municipalités à se conformer à la nouvelle règle du Département de la Justice dans le délai requis de 2 à 3 ans. Cette intégration vise à établir un nouveau standard en matière d'accessibilité numérique pour les entités gouvernementales, favorisant l'engagement civique inclusif.

AudioEye und CivicPlus haben ihre Partnerschaft ausgebaut, um die digitale Barrierefreiheit von Regierungswebsites zu verbessern und die neuen ADA Titel II Anforderungen zu erfüllen. Diese Zusammenarbeit nutzt die KI-gestützte Plattform von AudioEye, um umfassende Barrierefreiheitslösungen für die über 10.000 Regierungsanwender von CivicPlus bereitzustellen.

Die Partnerschaft bietet 24/7 Barrierefreiheitsmonitoring, automatisierte Lösungen und Fachtests, wodurch Gemeinden dabei unterstützt werden, die neuen Vorschriften des Justizministeriums innerhalb des geforderten Zeitrahmens von 2-3 Jahren einzuhalten. Diese Integration zielt darauf ab, einen neuen Standard für digitale Barrierefreiheit bei Regierungsstellen zu setzen und ein inklusives bürgerschaftliches Engagement zu fördern.

Positive
  • Expanded partnership with CivicPlus, a leader in public sector technology solutions
  • Access to CivicPlus's extensive customer base of over 10,000 government clients
  • Alignment with new ADA Title II requirements, creating potential market growth
  • Integration of AudioEye's AI automation into CivicPlus's platform
  • Offering comprehensive accessibility services including 24/7 monitoring and automated fixes
Negative
  • None.

The new ADA Title II rule marks a significant shift in digital accessibility requirements for state and local governments. This partnership between AudioEye and CivicPlus is strategically timed to address these compliance challenges. The 2-3 year compliance timeline creates urgency for municipalities, potentially driving demand for their services.

However, the effectiveness of AI-powered solutions in meeting legal standards remains a point of debate. While automation can enhance efficiency, human oversight is important for comprehensive compliance. The claim of "highest level of legal protection" should be scrutinized, as legal outcomes often depend on specific implementation and ongoing maintenance.

The integration of AudioEye's AI-powered accessibility tools with CivicPlus' government-focused platform is a noteworthy technological advancement. This collaboration leverages AI automation for continuous monitoring and remediation, which is important for maintaining accessibility compliance at scale.

Key features like 24/7 accessibility monitoring and automated fixes can significantly reduce the manual workload for government IT teams. However, the effectiveness of AI in addressing complex accessibility issues, especially those requiring contextual understanding, may be The success of this solution will largely depend on the balance between automation and human expertise in addressing nuanced accessibility challenges.

This partnership positions AudioEye and CivicPlus favorably in the growing digital accessibility market for government entities. With CivicPlus serving over 10,000 government customers, the potential for market penetration is substantial. The new ADA requirements create a captive market, as compliance is mandatory.

However, competition in this space is likely to intensify as other tech companies recognize the opportunity. The success of AudioEye and CivicPlus will depend on their ability to deliver a cost-effective, reliable solution that meets the specific needs of diverse government entities. Investors should monitor customer acquisition rates and retention metrics as indicators of the partnership's success in capitalizing on this market opportunity.

Significantly enhanced partnership to meet new ADA Title II requirements with AI-powered platform

TUCSON, Ariz., Sept. 4, 2024 /PRNewswire/ -- AudioEye, Inc. (Nasdaq: AEYE) ("AudioEye" or the "Company"), the industry-leading digital accessibility company, and CivicPlus, a leader in public sector SaaS technology solutions, today announced a significantly expanded partnership which will include enhanced go-to-market efforts that will provide industry-leading accessibility solutions to the local government market. The expanded partnership will also leverage AudioEye's AI automation to provide a clear path for municipalities and cities toward AudioEye's comprehensive managed product, offering the highest level of legal protection in the industry for current and prospective customers.

This follows the Justice Department's new rule under Title II of the Americans with Disabilities Act (ADA), establishing specific requirements for web and mobile app accessibility among state and local government entities. These entities must reach compliance within the next two or three years depending on municipality size.

"With the Justice Department's new rule, we are witnessing a significant milestone in the evolution of digital accessibility for all citizens," said AudioEye Chief Executive Officer David Moradi. "CivicPlus has developed a cutting-edge platform servicing over 10,000 government customers – the most of anyone in the industry. By adding AudioEye's automated monitoring and testing to the CivicPlus platform, we will significantly enhance the accessibility of government websites and systems."

When AudioEye is integrated with CivicPlus, customers have access to a comprehensive suite of digital accessibility services, including 24/7 accessibility monitoring, automated accessibility fixes, and expert testing. The platform can be customized to fit any municipality's accessibility needs as they work to meet the new Title II requirements.

"Working with AudioEye for the past seven years has helped us to deliver an efficient and cost-effective solution for our customers as they implement digital accessibility on their websites," said CivicPlus Chief Executive Officer Brian Rempe. "As the laws and regulations related to accessibility compliance evolve, pairing AudioEye's industry-leading accessibility platform with CivicPlus' extensive experience with our Modern Civic Experience Platform technology sets a new standard in digital accessibility for government entities. We look forward to continuing our collaboration, helping governments meet the new ADA requirements, and creating more inclusive opportunities for civic engagement for all members of the community."

To learn more about how CivicPlus and AudioEye can help your municipality achieve and maintain digital accessibility, visit https://www.civicplus.com/web-accessibility-software/audioeye/.

About CivicPlus
CivicPlus is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members. Backed by over 25 years of experience and leveraging the insights of more than 850 team members, our solutions are chosen by over 10,000 global entities and are used daily by over 340 million people in the U.S. and Canada alone.

About AudioEye
AudioEye exists to ensure the digital future we build is inclusive. By combining the latest AI automation technology with guidance from certified experts and direct input from the disability community, AudioEye helps ensure businesses of all sizes — including over 122,000 customers like Samsung, Calvin Klein, and Samsonite — are accessible and usable. Holding 23 US patents, AudioEye helps companies solve every aspect of digital accessibility with flexible approaches that best meet their needs. The comprehensive solution includes 24/7 accessibility monitoring, automated accessibility fixes, expert testing, developer tools, and industry-leading legal protection.

Media Contacts

AudioEye
Sierra Thomas
AudioEye PR
sierra.thomas@audioeye.com

CivicPlus
Jessica Marabella
CivicPlus Director of Content and Communications
marabella@civicplus.com

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/audioeye-and-civicplus-expand-offering-to-improve-digital-accessibility-and-compliance-for-governments-of-all-sizes-302236989.html

SOURCE AudioEye, Inc.

FAQ

What is the purpose of AudioEye's expanded partnership with CivicPlus?

The expanded partnership aims to improve digital accessibility and compliance for government websites, addressing new ADA Title II requirements using AudioEye's AI-powered platform.

How many government customers does CivicPlus serve?

CivicPlus serves over 10,000 government customers, making it a leader in the industry.

What services does AudioEye (AEYE) offer through this partnership?

AudioEye offers 24/7 accessibility monitoring, automated accessibility fixes, and expert testing when integrated with CivicPlus's platform.

What is the timeframe for municipalities to comply with the new ADA Title II requirements?

Municipalities must reach compliance within the next two or three years, depending on their size.

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