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F&G and Accenture Collaborate to Optimize Technology Platform Capabilities for Retail Annuity Growth

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F&G Annuities & Life, Inc (NYSE: FG) has announced a strategic collaboration with Accenture (NYSE: ACN) to enhance its technology platform capabilities using Accenture's Life Insurance and Annuity Platform (ALIP). This cloud modernization program aims to optimize and scale operations for future growth in F&G's retail annuity business. The ALIP platform, running on Microsoft Azure, will help F&G:

1. Improve customer, agent, and distributor experiences
2. Streamline new application processing
3. Automate tasks to enhance case manager productivity
4. Offer personalized services and faster response times
5. Provide greater transparency and support for its partner network

This collaboration positions F&G to gain operational efficiencies, expand distribution channels, and drive innovation in its annuity business.

F&G Annuities & Life, Inc (NYSE: FG) ha annunciato una collaborazione strategica con Accenture (NYSE: ACN) per migliorare le capacità della sua piattaforma tecnologica utilizzando la Life Insurance and Annuity Platform (ALIP) di Accenture. Questo programma di modernizzazione cloud mira a ottimizzare e scalare le operazioni per una futura crescita nel business delle rendite al dettaglio di F&G. La piattaforma ALIP, che opera su Microsoft Azure, aiuterà F&G:

1. A migliorare l'esperienza di clienti, agenti e distributori
2. A semplificare il processo di nuove domande
3. Ad automatizzare compiti per aumentare la produttività dei gestori di pratiche
4. Ad offrire servizi personalizzati e tempi di risposta più rapidi
5. A fornire maggiore trasparenza e supporto alla sua rete di partner

Questa collaborazione posiziona F&G per ottenere efficienze operative, espandere i canali di distribuzione e guidare l'innovazione nel suo business delle rendite.

F&G Annuities & Life, Inc (NYSE: FG) ha anunciado una colaboración estratégica con Accenture (NYSE: ACN) para mejorar las capacidades de su plataforma tecnológica utilizando la Life Insurance and Annuity Platform (ALIP) de Accenture. Este programa de modernización en la nube tiene como objetivo optimizar y escalar las operaciones para un futuro crecimiento en el negocio de anuidades al por menor de F&G. La plataforma ALIP, que funciona en Microsoft Azure, ayudará a F&G:

1. A mejorar la experiencia de clientes, agentes y distribuidores
2. A agilizar el procesamiento de nuevas solicitudes
3. A automatizar tareas para aumentar la productividad de los gerentes de casos
4. A ofrecer servicios personalizados y tiempos de respuesta más rápidos
5. A proporcionar mayor transparencia y apoyo a su red de socios

Esta colaboración posiciona a F&G para obtener eficiencias operativas, expandir canales de distribución e impulsar la innovación en su negocio de anuidades.

F&G 연금 및 생명주식회사(NYSE: FG)는 Accenture(NYSE: ACN)와 협력하여 Accenture의 생명 보험 및 연금 플랫폼(ALIP)을 활용하여 기술 플랫폼 기능을 향상시키겠다고 발표했습니다. 이 클라우드 현대화 프로그램은 미래 성장에 대한 운영 최적화 및 확장을 목표로 F&G의 소매 연금 사업을 지원합니다. Microsoft Azure에서 운영되는 ALIP 플랫폼은 F&G를 다음과 같이 지원합니다:

1. 고객, 대리인 및 유통업체 경험 개선
2. 새로운 신청서 처리 간소화
3. 사례 관리자 생산성을 높이기 위한 작업 자동화
4. 개인화된 서비스 및 빠른 응답 시간 제공
5. 파트너 네트워크에 대한 투명성 및 지원 강화

이 협력은 F&G가 운영 효율성을 향상하고, 유통 채널을 확장하며, 연금 사업에서 혁신을 주도할 수 있도록 합니다.

F&G Annuities & Life, Inc (NYSE: FG) a annoncé une collaboration stratégique avec Accenture (NYSE: ACN) pour améliorer les capacités de sa plateforme technologique en utilisant la Life Insurance and Annuity Platform (ALIP) d'Accenture. Ce programme de modernisation dans le cloud vise à optimiser et développer les opérations pour une croissance future dans le secteur des rentes de détail de F&G. La plateforme ALIP, qui fonctionne sur Microsoft Azure, aidera F&G à :

1. Améliorer l'expérience des clients, agents et distributeurs
2. Rationaliser le traitement des nouvelles demandes
3. Automatiser des tâches pour améliorer la productivité des gestionnaires de cas
4. Offrir des services personnalisés et des délais de réponse plus rapides
5. Fournir une plus grande transparence et un soutien à son réseau de partenaires

Cette collaboration permet à F&G de gagner en efficacité opérationnelle, d'élargir ses canaux de distribution et de stimuler l'innovation dans son activité de rentes.

F&G Annuities & Life, Inc (NYSE: FG) hat eine strategische Zusammenarbeit mit Accenture (NYSE: ACN) angekündigt, um die Fähigkeiten seiner Technologieplattform mithilfe der Life Insurance and Annuity Platform (ALIP) von Accenture zu verbessern. Dieses Cloud-Modernisierungsprogramm zielt darauf ab, die Abläufe zu optimieren und für zukünftiges Wachstum zu skalieren im Einzelhandelsrentenbereich von F&G. Die ALIP-Plattform, die auf Microsoft Azure betrieben wird, wird F&G helfen:

1. Die Erfahrungen von Kunden, Agenten und Distributoren zu verbessern
2. Die Verarbeitung neuer Anträge zu streamlinen
3. Aufgaben zu automatisieren, um die Produktivität der Fallmanager zu steigern
4. Personalisierte Dienstleistungen und schnellere Reaktionszeiten anzubieten
5. Größere Transparenz und Unterstützung für das Partnernetzwerk bereitzustellen

Diese Zusammenarbeit positioniert F&G, um betriebliche Effizienzgewinne, die Erweiterung von Vertriebskanälen und Innovation in seinem Rentenbusiness voranzutreiben.

Positive
  • Strategic collaboration with Accenture to enhance technology platform capabilities
  • Cloud modernization program aimed at driving new business growth for Annuity business
  • Implementation of ALIP platform to improve operational efficiency and customer experience
  • Streamlined case management process with automated tasks
  • Ability to offer more personalized services and faster response times to distributors
Negative
  • None.

This strategic collaboration between F&G and Accenture represents a significant technological upgrade for F&G's annuity business operations. By leveraging Accenture's Life Insurance and Annuity Platform (ALIP) on Microsoft Azure, F&G is positioning itself for improved operational efficiency and scalability. The cloud modernization program is likely to result in cost savings and enhanced competitiveness in the long run.

For investors, this move signals F&G's commitment to digital transformation and future growth. The streamlined processes and improved customer experience could lead to increased market share and revenue growth in the annuity sector. However, it's important to note that such large-scale technology implementations often come with initial costs and potential short-term disruptions. Investors should monitor the execution of this collaboration and its impact on F&G's financial performance in the coming quarters.

The adoption of Accenture's ALIP platform represents a significant technological leap for F&G. Running on Microsoft Azure, this cloud-native solution offers scalability and flexibility that are important in today's fast-paced insurance market. The platform's automated and configurable processes will likely result in reduced handling times and improved case manager productivity.

A key advantage of ALIP is its AI and analytics capabilities, which can enable F&G to offer more personalized services and respond quickly to distributor needs. This could be a game-changer in terms of customer satisfaction and distributor relationships. However, the success of this implementation will depend on effective change management and seamless integration with existing systems. Investors should keep an eye on how smoothly F&G navigates this technological transition and capitalizes on the new capabilities provided by ALIP.

Cloud modernization program cultivating engagement between carrier, its customers and distribution partners

NEW YORK & DES MOINES, Iowa--(BUSINESS WIRE)-- F&G Annuities & Life, Inc (F&G) (NYSE: FG), a leading U.S. provider of insurance solutions serving retail annuity and life customers and institutional clients, announced a strategic collaboration with Accenture (NYSE: ACN) to enhance F&G’s technology platform capabilities to optimize and scale operations for future growth through the utilization of Accenture’s Life Insurance and Annuity Platform (ALIP).

F&G Annuities & Life, Inc (F&G), a leading U.S. provider of insurance solutions serving retail annuity and life customers and institutional clients, announced a strategic collaboration with Accenture to enhance F&G’s technology platform capabilities to optimize and scale operations for future growth through the utilization of Accenture’s Life Insurance and Annuity Platform (ALIP). (Graphic: Business Wire)

F&G Annuities & Life, Inc (F&G), a leading U.S. provider of insurance solutions serving retail annuity and life customers and institutional clients, announced a strategic collaboration with Accenture to enhance F&G’s technology platform capabilities to optimize and scale operations for future growth through the utilization of Accenture’s Life Insurance and Annuity Platform (ALIP). (Graphic: Business Wire)

F&G has embarked on a cloud modernization program to drive new business growth for its Annuity business and bolster its customer, agent and distributor experiences using the ALIP platform running on Microsoft Azure. Powered by automated and configurable processes, ALIP enables F&G to more efficiently deal with exception handling and offer customized capabilities to its growing distribution network of financial representatives across the U.S.

“Our collaboration with Accenture is helping our teams create the best experience for our valued distribution partners and our customers,” said Catherine James, SVP Operations, F&G. “With the platform now live, we’re better positioned to gain more operational efficiencies, offer faster service and expand our distribution channels to drive innovation and future business growth.”

ALIP will accelerate F&G’s case management process by streamlining new application processing and automating tasks to improve case manager productivity and reduce overall handling time. F&G can now offer more personalized services, such as special case management for large contracts and complex sales and can more quickly respond to each distributor’s needs while providing greater transparency, flexibility and support for its partner network.

Shay Alon, who leads Accenture’s Life and Annuity Products and Platforms business, said, “With the continued rise of cloud and AI services in the insurance industry, carriers are recognizing their transformative power. This is a pivotal step for F&G to continue to scale its technology architecture. Leveraging ALIP’s deep industry and technology expertise, we’re collaborating with F&G teams to deliver the speed and agility today’s economy demands, helping them achieve their business objectives.”

ALIP is a robust and configurable cloud-native digital insurance platform that offers life insurance carriers and annuity providers advanced capabilities for product development, new-business development, underwriting, policy administration, claims and payout, underpinned by data analytics. It is available as an integrated suite of software with modules that can be implemented individually or as part of a broader migration strategy. ALIP is part of Accenture Life Insurance Services. Learn more at www.accenture.com/lifeandannuitysoftware.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

About F&G

F&G is committed to helping Americans turn their aspirations into reality. F&G is a leading provider of insurance solutions serving retail annuity and life customers and institutional clients and is headquartered in Des Moines, Iowa. For more information, please visit www.fglife.com.

Forward-Looking Statements and Risk Factors

This press release contains forward-looking statements that are subject to known and unknown risks and uncertainties, many of which are beyond our control. Some of the forward-looking statements can be identified by the use of terms such as “believes”, “expects”, “may”, “will”, “could”, “seeks”, “intends”, “plans”, “estimates”, “anticipates” or other comparable terms. Statements that are not historical facts, including statements regarding our expectations, hopes, intentions or strategies regarding the future are forward-looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to future financial and operating results and are not statements of fact, actual results may differ materially from those projected. We undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise. The risks and uncertainties which forward-looking statements are subject to include, but are not limited to: general economic conditions and other factors, including prevailing interest and unemployment rate levels and stock and credit market performance; natural disasters, public health crises, international tensions and conflicts, geopolitical events, terrorist acts, labor strikes, political crisis, accidents and other events; concentration in certain states for distribution of our products; the impact of interest rate fluctuations; equity market volatility or disruption; the impact of credit risk of our counterparties; changes in our assumptions and estimates regarding amortization of our deferred acquisition costs, deferred sales inducements and value of business acquired balances; regulatory changes or actions, including those relating to regulation of financial services affecting (among other things) underwriting of insurance products and regulation of the sale, underwriting and pricing of products and minimum capitalization and statutory reserve requirements for insurance companies, or the ability of our insurance subsidiaries to make cash distributions to us; and other factors discussed in “Risk Factors” and other sections of F&G's Form 10-K and other filings with the Securities and Exchange Commission (SEC).

Copyright © 2024 Accenture. All rights reserved. Accenture and its logo are trademarks of Accenture.

Aleks Vujanic

Accenture

+44 7500 974 814

aleks.vujanic@accenture.com

Lisa Foxworthy-Parker

F&G

+1 515.330.3307

Investor.relations@fglife.com

Source: F&G Annuities & Life, Inc.

FAQ

What is the purpose of F&G's collaboration with Accenture?

F&G (NYSE: FG) is collaborating with Accenture to enhance its technology platform capabilities, optimize operations, and scale for future growth in its retail annuity business using Accenture's Life Insurance and Annuity Platform (ALIP).

How will the ALIP platform benefit F&G's operations?

The ALIP platform will help F&G streamline new application processing, automate tasks, improve case manager productivity, offer personalized services, and provide faster response times to distributors, ultimately enhancing operational efficiency and customer experience.

What technology is F&G using for its cloud modernization program?

F&G is using Accenture's Life Insurance and Annuity Platform (ALIP) running on Microsoft Azure for its cloud modernization program.

How will F&G's collaboration with Accenture impact its distribution network?

The collaboration will allow F&G to offer more personalized services, faster response times, and greater transparency to its growing distribution network of financial representatives across the U.S., potentially expanding its distribution channels.

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