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AECOM secures position on major framework to deliver Intelligent Automation services to public sector organizations across the United Kingdom

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AECOM (NYSE: ACM) has been appointed to an Intelligent Automation framework agreement with National Health Service (NHS) Shared Business Services in the UK. The framework aims to improve public services by implementing Intelligent Automation to increase efficiency, reduce costs and risks, and improve customer and patient experience.
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Intelligent Automation (IA) is rapidly becoming a vital tool in enhancing operational efficiency, particularly within large and complex organizations such as those in the public sector. AECOM's appointment to the NHS Shared Business Services framework signifies a strategic move that could have significant implications for both AECOM and the broader public sector in the UK.

The immediate benefit for AECOM lies in the potential revenue generation from the services provided under the framework. For the NHS and other public entities, the adoption of IA promises cost savings, reduced operational risks and enhanced customer and patient experiences. These improvements are crucial in the context of the public sector, where budget constraints and the demand for high-quality services often stand in tension.

In the long-term, the successful implementation of IA could serve as a benchmark for similar initiatives within the public sector, possibly leading to more contracts and a strengthened market position for AECOM. However, the dependency on AECOM's expertise and services could raise questions about the in-house capabilities of public sector organizations and their ability to sustain these technologies independently.

It's important to note that while the framework may improve operational aspects, it does not guarantee that the underlying structural issues within the NHS or other public services will be addressed. Moreover, the introduction of new technologies often comes with a learning curve and potential resistance to change within the workforce, which could temper the pace of adoption and the realization of benefits.

AECOM's inclusion in the NHS Shared Business Services Intelligent Automation framework could be seen as a positive indicator for investors, as it may lead to a diversified revenue stream and potentially enhance the company's earnings. The framework's focus on efficiency and cost reduction aligns with the broader market trend towards digital transformation and automation, which is increasingly seen as a driver of long-term value creation.

However, investors should consider the implementation risks associated with such projects, including the scale and complexity of public sector digital transformations. The success of AECOM's engagement will hinge on its ability to deliver measurable improvements in efficiency and service quality. Delays or underperformance could impact not only the company's financials but also its reputation in the digital consulting space.

From an investment perspective, the announcement should be evaluated in the context of AECOM's overall portfolio and its ability to leverage this opportunity to capture additional market share in the digital consulting sector. While the framework agreement is promising, it is only one component of AECOM's broader business strategy.

The Company will leverage its specialized digital expertise and engineering capabilities to help clients implement Intelligent Automation to improve public services

DALLAS--(BUSINESS WIRE)-- AECOM (NYSE: ACM), the world’s trusted infrastructure consulting firm, today announced it has been appointed to an Intelligent Automation framework agreement with National Health Service (NHS) Shared Business Services, which provides a procurement vehicle for all NHS and public sector organizations in the United Kingdom.

The framework agreement will support the adoption, implementation, and ongoing development of Intelligent Automation to help increase efficiency, reduce costs and risks, and improve customer and patient experience. AECOM has been appointed to Lot 1 of the framework, which covers Intelligent Automation services and is designed to provide expertise and specialist support to help organizations set up and implement in-house Intelligent Automation services, with the end goal being to transfer the day-to-day running of Intelligent Automation back to the organization.

“As the only infrastructure consulting firm on the framework, AECOM brings a unique offer that combines our engineering capabilities with our specialized digital expertise to distinguish us from traditional management consulting firms,” said Colin Wood, chief executive of AECOM’s Europe & India region. “Intelligent Automation has huge potential to bring wide-ranging efficiencies to public services in the UK. Our industry-leading Digital AECOM practitioners look forward to supporting the varied clients on this framework in adopting and implementing this emerging technology to improve business operations and services for their customers.”

The framework is the latest win for Digital AECOM, which combines the Company’s digital consulting services and its digital solutions to help clients accelerate their digital journeys and achieve better project outcomes. Under the framework, AECOM will deliver a range of specialized digital services, including consulting and advisory, technology implementation services related to Intelligent Automation adoption, data analytics and business intelligence, as well as resource planning, organization design services, and licensing.

NHS Shared Business Services is a corporate services provider accessible to the NHS and wider public sector, including all health service organizations, local authorities, emergency services, education sector and all other public sector organizations located across the UK.

About AECOM

AECOM (NYSE: ACM) is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy, and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Forward-Looking Statements

All statements in this communication other than statements of historical fact are “forward-looking statements” for purposes of federal and state securities laws, including any statements of the plans, strategies and objectives for future operations, profitability, strategic value creation, risk profile and investment strategies, and any statements regarding future economic conditions or performance, and the expected financial and operational results of AECOM. Although we believe that the expectations reflected in our forward-looking statements are reasonable, actual results could differ materially from those projected or assumed in any of our forward-looking statements. Important factors that could cause our actual results, performance and achievements, or industry results to differ materially from estimates or projections contained in our forward-looking statements include, but are not limited to, the following: our business is cyclical and vulnerable to economic downturns and client spending reductions; limited control over operations that run through our joint venture entities; liability for misconduct by our employees or consultants; failure to comply with laws or regulations applicable to our business; maintaining adequate surety and financial capacity; potential high leverage and inability to service our debt and guarantees; ability to continue payment of dividends; exposure to political and economic risks in different countries, including tariffs; currency exchange rate and interest fluctuations; retaining and recruiting key technical and management personnel; legal claims; inadequate insurance coverage; environmental law compliance and adequate nuclear indemnification; unexpected adjustments and cancellations related to our backlog; partners and third parties who may fail to satisfy their legal obligations; AECOM Capital real estate development projects; managing pension cost; cybersecurity issues, IT outages and data privacy; risks associated with the expected benefits and costs of the sale of our Management Services and self-perform at-risk civil infrastructure, power construction and oil and gas construction businesses, including the risk that any contingent purchase price adjustments from those transactions could be unfavorable and result in lower aggregate cash proceeds and any future proceeds owed to us under those transactions could be lower than we expect; as well as other additional risks and factors that could cause actual results to differ materially from our forward-looking statements set forth in our reports filed with the Securities and Exchange Commission. Any forward-looking statements are made as of the date hereof. We do not intend, and undertake no obligation, to update any forward-looking statement.

Media:

Brendan Ranson-Walsh

Senior Vice President, Global Communications

1.213.996.2367

Brendan.Ranson-Walsh@aecom.com



Investors:

Will Gabrielski

Senior Vice President, Finance, Treasurer

1.213.593.8208

William.Gabrielski@aecom.com

Source: AECOM

FAQ

What is the company name and ticker symbol of the infrastructure consulting firm appointed to the Intelligent Automation framework agreement with NHS?

The company appointed is AECOM (NYSE: ACM).

What is the purpose of the framework agreement between AECOM and NHS Shared Business Services?

The framework aims to implement Intelligent Automation to improve public services by increasing efficiency, reducing costs and risks, and improving customer and patient experience.

What services will AECOM provide under the framework agreement with NHS?

AECOM will provide specialized digital services including consulting, technology implementation services related to Intelligent Automation adoption, data analytics, business intelligence, resource planning, organization design services, and licensing.

Who is the chief executive of AECOM's Europe & India region?

Colin Wood is the chief executive of AECOM's Europe & India region.

What is the role of NHS Shared Business Services in the UK?

NHS Shared Business Services is a corporate services provider accessible to the NHS and wider public sector, including all health service organizations, local authorities, emergency services, education sector, and all other public sector organizations located across the UK.

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