Welcome to our dedicated page for Zendesk news (Ticker: ZEN), a resource for investors and traders seeking the latest updates and insights on Zendesk stock.
Zendesk Inc (ZEN) delivers AI-powered customer service solutions through its cloud-based SaaS platform, helping businesses optimize support operations. This dedicated news hub provides investors and stakeholders with timely updates on corporate developments, financial performance, and technological innovations.
Access official press releases, earnings reports, and strategic announcements in one centralized location. Track updates including product enhancements, partnership agreements, leadership changes, and market expansion initiatives. Our curated feed ensures you stay informed about ZEN’s evolving role in customer experience management and enterprise software.
Key focus areas include advancements in omnichannel support tools, AI-driven automation features, and cloud infrastructure improvements. Content spans regulatory filings, acquisition updates, and industry recognition milestones. Bookmark this page for efficient monitoring of Zendesk’s progress in transforming customer engagement technologies.
Pipedrive has launched a native integration with Zendesk (NYSE: ZEN), enhancing the customer service experience for sales teams. This integration allows seamless access to customer data, enabling faster resolution of queries. CPO Krishna Panicker highlighted Pipedrive's mission to transform CRM into a revenue platform, aiding small businesses in nurturing customer relationships and boosting revenue. Pipedrive now offers over 300 apps in its marketplace, with upcoming integrations across various software, improving efficiency and reporting for small businesses.
Legion Partners Asset Management has publicly opposed the proposed merger between Momentive Global Inc. (MNTV) and Zendesk (ZEN). They criticize the Momentive Board's rejection of a
JANA Partners LLC has urged Zendesk's Board of Directors to halt the acquisition of Momentive (formerly SurveyMonkey). This letter reflects JANA's concerns regarding the strategic fit and financial implications of the deal. The demand comes as the proposed acquisition raises questions about potential impacts on shareholder value and company direction. JANA's communication highlights growing shareholder discontent over the acquisition strategy, emphasizing the need for immediate reconsideration.
Zendesk (NYSE:ZEN) has announced its participation in several investor conferences. CFO Shelagh Glaser and Head of Investor Relations Jason Tsai will present at the Credit Suisse Annual Technology Conference on November 30, 2021, at 5:40 p.m. ET. Tsai will also present virtually at the Wells Fargo TMT Summit the same day at 12:40 p.m. ET, followed by presentations at the UBS Tech Conference on December 7, 2021, at 8:00 a.m. ET, and the Barclays TMT Conference on December 8, 2021, at 12:05 p.m. ET. Webcasts will be available on Zendesk's investor website.
Zendesk reported strong financial results for Q3 2021, with revenue increasing by 32% year-over-year to $347.0 million. The company experienced a GAAP net loss of $54.4 million, translating to a loss per share of $0.45. However, non-GAAP metrics showed an operating income of $27.0 million and a net income of $21.7 million. Looking ahead, Zendesk anticipates revenue for Q4 to be between $366 - $372 million and a full-year forecast of $1.329 - $1.335 billion. These results come amidst planned expenses related to share-based compensation and acquisition-related costs.
Zendesk (NYSE: ZEN) will hold its 2021 Investor Day on November 18, 2021, at 9am ET in New York with limited in-person attendance. The event will also be live-streamed and available for replay on the Zendesk Investor Relations website. Executive presentations will occur, followed by a Q&A session. Interested participants should register by contacting ir@zendesk.com.
Zendesk began in 2007, revolutionizing customer service, connecting over 100,000 brands with millions of customers globally.
Exante Data has established an Advisory Board featuring prominent executives from technology firms, including Irina Novoselsky, Morten Primdahl, and Pascal Schaary. The company aims to enhance its capabilities in delivering alternative data insights to institutional investors. Founder & CEO Jens Nordvig emphasized the growth and future expansion plans, leveraging the advisors' expertise for product development and capital raising. The Advisory Board is expected to drive innovation in FinTech offerings and attract a broader client base.
Zendesk, Inc. (NYSE: ZEN) will release its third fiscal quarter financial results for the period ended September 30, 2021, after U.S. market close on October 28, 2021. A detailed shareholder letter will accompany the earnings release and be accessible on their Investor Relations website. The company will also conduct a live video webcast at 2:00 p.m. Pacific Time on the same day to discuss the results, with a replay available for 12 months.
New research by Zendesk (NYSE: ZEN) and Enterprise Strategy Group reveals that firms investing in customer experience (CX) are 10 times more resilient during the pandemic and three times more likely to grow their customer base. The study, surveying over 3,000 CX decision-makers, shows that Champions in CX maturity increased from 6% to 14% since 2020, with notable growth in North America. Companies that prioritize CX see improvements in customer satisfaction and revenue, highlighting the importance of investment and innovation in this area.
